I had a very complex solar job (remove existing, repair/clean, remove/replace roof, put everything…read moreback, add battery) and First Response was FABULOUS! I interviewed more than 5 other firms and they were standouts even then. First response had to manage through weather delays, roofing delays and a PIA owner (me!) they over delivered. Everything works great, I didn't have to complain once which is a first in many many years. You can't go wrong with First Response

First came heat pumps and an EV. Having our solar system installed was the last step in our…read moretransition to becoming an electric home with its own power source. Along the way we had plenty of time to research rooftop solar and local contractors. First Response Solar stood out from the very beginning. It was clear that they understood why they used each piece of hardware and how these pieces related to each other and to our needs. We chose them over three other proposals and could not be happier! In addition to doing top notch workmanship, Chaz and Dylan are easy to work with. Our system performs exactly as they had described it to us. Obviously it is a big step to invest in a solar roof and we feel that we now have a system that is well designed, perfectly installed and fully operational. We cannot recommend First Response Solar highly enough.

We recently had solar installed by Northern Pacific Power, and the entire experience was excellent…read morefrom start to finish. The project was incredibly well organized, from getting our initial pricing through every step of installation; nothing fell through the cracks. They also handled all the back-and-forth with PG&E, which meant we didn't have to worry about a thing on that end. Dan Moran managed the project and kept everything streamlined throughout. After installation, he came back out for a consultation with my husband and me to walk us through the app and show us how to get the most out of our system. Cassius Camus, our energy consultant, helped us get set up with the right plan from the start, and Colton led a clean, professional installation. Every part of the process felt carefully handled. If you're considering solar, I'd highly recommend this team. They are professional, organized, and locally owned! They made a complicated process feel simple, and the job got done in record time as well.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

Cameron was recommended by a trusted person. He eventually got the job done, but reliability,…read moretimeliness, and follow-up are just not there. I have been trying to reach him about an issue we''re experiencing with the system he installed. Have tried phone and email for two weeks with no response. Ended up paying another company to come out and diagnose a problem that Cameron should have responded to and solved. Cameron's installation was a tremendous expenditure and, if I had it to do again, I would definitely go with another company that is bigger and proven to follow through with a reliable product and excellent customer service. Really disappointed, Cameron. Where are you?

Camron did a great job on my solar hot water system. He came to my rescue when no other company…read morewould. He charged a fair price and was very professional. I would use him again in a second and highly recommend him to others.

I requested a cleaning quote from Shine On Solar & Maintenance for 17 roof mounted solar panels on…read morea Sunday night. I received 2 replies within 20 minutes. They are very professional. Iain arrived on time the following Wednesday in a specially designed van utilizing de-ionized filtrated water and scrub brush that leaves zero residue on the panels. When Iain was done, I asked him if he had time to clean a gable window above the front door that hasn't been cleaned in 20 years. Not only did he clean it inside and out, but he also removed the over-spray paint from a recent paint job. The cost was very reasonable, and I couldn't happier. HIGHLY Recommended. (My Solar output increased about 15% after a 4-year period of dirt)

Great service at a great price . I really appreciate the timeliness and quick attention when I…read morecalled .

Wow, Keith is super professional and considerate, providing all aspects of information to enable…read morecustomer decision making. I highly recommend Suntegrity Solar. They are the best in the business!

We completed our home solar project installation here in Marin County a couple on months ago with…read moreSuntegrity Solar. I initially reached out to them based on a recommendation from a colleague, and their excellent existing reviews gave me a lot of confidence from the start. I did my due diligence and interviewed a few other local solar companies, and ultimately, Suntegrity stood out. My own independent research from multiple sources confirmed that they offered top-of-the-line, industry-leading equipment at a very competitive price. This is a family-owned business and throughout the entire process, I interacted with several staff members, including Keith, the owner, and everyone was respectful, professional, and genuinely cordial. They took the time to answer my questions, and I developed a strong sense of trust in their recommendations and advice. If you are looking for an honest, top-tier contractor for a solar project, look no further than Keith and his team!

A couple of years ago, my previous contractor abandoned my solar storage project without obtaining…read morethe necessary permits to operate. I had heard great things about Synergy and contacted them to see if they could help me with my predicament. (I wish I had chosen them in the first place). Anyway, Justin, one of the owners, came to my home to check out my system to see what was needed to make my system compliant. He said that Synergy would be willing to resolve all the issues! I am so grateful for Synergy and their overall empathy and integity. Peter, Raven and Andrew were sent out and made all the corrections required PLUS maximizing the solar production to energize my home more efficiently. It was not an easy job so they are champions in my eyes. I was unexpressably excited when I finally got PG&E's coveted "permission to operate." If you are considering hiring a contractor you can trust to install or upgrade solar, I highly recommend Synergy Solar & Electric .

Top notch! Justin, Peter, Raven and Andrew did a great job with a great attitude, stepping up to…read moretroubleshoot some unexpected problems with our internal house wiring. Much appreciated!

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...