I moved my mom into Watermark last September. She was not very keen on moving there, but soon…read moreafter she adapted well to the environment. The management and care has been very responsive to her needs and my concerns. I feel very comfortable leaving her in good hands.

I performed at this facility (played guitar and sang for the residents) January 12. The residents…read moreseemed very appreciative and were very kind. There was miscommunication from the director regarding their payment terms. This frustrated me because I was paid the day of the performance for every paid gig I have ever had at other venues. Different industry, different practices. It took about 2 1/2 weeks to get paid. Today the director explained they pay 30-45 days following performances based on frequency (recurring versus first time).

I am extremely disappointed with the treatment I received from Constance at the front desk during…read moremy recent visit. While the staff member conducted their duties with a surface-level professionalism, their tone and behavior were condescending , dismissive, and bordered on openly rude. At one point in the conversation she stated "How did you even get in here?". It's important to mention there was one man sitting at the front desk when I checked in on the tablet, She of course wasn't. What concerned me most, however, were the subtle but unmistakable racial undertones in the interactions--particularly in the difference between how I was treated compared to the other guest.

I was at Querencia for 10 days of physical therapy. The care was superb: The physical and…read moreoccupational therapists were appropriately challenging and consistently good-humored. I received round-the-clock care from true professionals who were always gentle and kind. The facility itself is beautiful and in a beautiful setting. Also, the food service was excellent and flexible. All they lacked was Cholula, which my wife supplied.

This is a great place to consider for your parents or yourself if you are looking for a retirement…read moreand assisted living combination. My family did an extensive search in Central Austin, and even tried out the very large competitor that is in close vicinity for a few months - we are so glad we made the switch. Here are some of the reasons. -The staff is very friendly and quickly knew us all by name. They all care about the residents and family. -The executive director is very personable and approachable. -The facility is very nice and easy to get around, with a park near by and the shops at the Triangle. There are no "bad apartments" that I can see. -Contracts and policies are reasonable and senior friendly. Believe me, you should check this all carefully to avoid any nasty surprises. From past experience, what they tell you in sales is not necessarily to be believed. I am very glad we made the choice to move to these guys.

Moved my mother to independent living here 6 months ago from another facility in Austin. I have…read morebeen nothing but very pleased. The facility and apartment are lovely and well maintained. It is surrounded by a lovely pond, park, restaurants and shops In a very central and convenient area. The food is delicious. The staff is friendly, competent, and caring. The director is dedicated and responsive.

Moving into The Reserve is the best thing I ever did. I got…read more a one bedroom apartment with a kitchen equipped with a large refrigerator and a microwave oven. Plenty of cabinet space and drawers. The kitchen also has a large double stainless steel sink and faucet. The wall across from the kitchen has a large closet for storage and also a full size GE washing machine and dryer. The living room has plenty of room for a large recliner, a grandfather clock, a 65 inch Samsung TV and a large double door cabinet where I have my 27 inch iMac computer. Between the recliner and outside wall I also have a 36"x36" pedestal table, where I have a large hammered copper lamp with shade. The two walls forming the corner behind the recliner and grandfather clock, have two large glass windows covered by Venetian blinds. Moving through the lockable door into the bedroom there is room enough for a queen sized bed, and a three drawer cabinet with lamp. The outside wall has a large window covered with Venetian blinds. Sliding double doors lead into a closet with plenty of room for hanging shirts, and with shelves that hold baskets for socks, and underwear. Under the shelf on the right there is room for a large four drawer cabinet where I can store pajamas and a large collection of various shoes. A single sliding door leads into a spacious bathroom, complete with a shower, toilet, and lavatory. There are two spacious cabinets and drawers next to the shower. Another reason I picked this third floor apartment is that it is located next to the fire escape stairs. I never use the elevators because I like the exercise I get walking up and down the stairs. My apartment is also located at the very end of this wing of The Reserve apartment complex. Consequently I don't hear or see any of my neighbors. Thanks for your time and attention. Mack Hounsel Apartment 301 ,

Hello everyone I came to work as a caretaker I'm A agency worker so needless to say this place was…read moreawesome the staff was amazing the community was clean and it was well organized and the most important of all was the residents seemed to be very much happy so this was a awesome experience to be able to come to such a well kept environment and to also know that they are very much so doing a lot of things right from my point of view and I would say if your looking for a community for a love one this would be a excellent place

Great place to live in a convenient location within easy walking distance of Central Market,…read moredoctors offices, movie theater, etc. Meals are of very high quality, nutritious and professionally served. There are many interesting activities to take part including lots of different games and music!

The management doesn't care for their residents. I arrived today and my dear friends apt was 89…read moredegrees. AC stopped working on Friday and they brought up a temporary unit. When I looked more thoroughly the hoses were not connected from the unit and outside, I retaped them with duck tape. Asked for an emergency call for the A/C with NO Response. The concierge said, I can't help you, I've notified Everett. NO Response. Please Reconsider moving here. YOU deserve Better!!!

We have visited a lot of different retirement facilities and this one is excellent very beautiful…read moreand nice it is like being on a cruise ship without the water as they always seems like having food out 24 /7 we have not moved in yet but we go for a bible study on Thursdays and the Breakfast is outstanding and the line person always has a smile on her face and has a great winning attitude .

My mom moved in about 3 years ago after living on her own as a widow for ten years. She is very…read morehappy there and feels much safer than living in her own house, especially at night. They have a load of activities that she goes to and I think that's going to keep her mind sharper much longer than if she was still living alone. She goes to Mahjong, exercise classes, live music and recitals, plus a lively happy hour each Friday. Most of the folks there are so vibrant, coming from all over the US and different countries. They also have "armchair astronomy" classes and various lectures. The staff are caring, pleasant, and helpful. Dawn and Ralph, the managers, do a great job. I'm so glad we found this place. Mom was hesitant to go live there and she recently told me how much better her life is now that she's with other people.

Robin was super helpful in arranging tours, helping me to ask the right questions, and sort through…read morethe decision. She helped make a very difficult process very smooth so we could focus more on mom and less on the process. The place we chose has definitely been a great fit so far!

I've been struggling for months to find the right care option for my father, who has dementia,…read moreAlzheimer's, diabetes, and kidney disease. I felt completely lost and overwhelmed. I tried A Place for Mom, but the information was outdated, pricing wasn't accurate, and I was bombarded with calls from facilities that didn't match our needs. I was connected with Oasis through a social worker, and working with Aaron has been an entirely different experience. He immediately understood my situation, my budget, and the level of care my dad needs. He selected the most appropriate options and even took me on a tour himself. Since I don't drive, he kindly drove me to each facility. Aaron is local and very familiar with the area's memory care communities. He had the most up-to-date pricing, availability, and real feedback from residents and families. On the first day, we visited three facilities -- all of them excellent, within my tight budget, and truly appropriate for my dad. I didn't need to look any further. The entire service was completely free of charge, which was such a relief during an already overwhelming time. I am incredibly grateful for Oasis and for Aaron's guidance. Thanks to their help, I finally feel like my dad will be in good hands and I can start to get my life back.

I moved my 92 year old mom in 10 months ago to Gateway Garden Assisted Living Facility. The staff…read moreare very kind and helpful. Abra the Operations Director and Viola the Resident Service Director are especially upbeat and always available to family members. Viola was called upon to pray with my mother many times at first when she was very anxious about staying there which helped calm her down. They often are also seen helping in the kitchen if they are short staffed. Amber is the activities coordinator who does a great job too and is especially good at going to each residents room to encourage them to come and participate. Having a Dr and Nurse Practitioner on site twice weekly is also a help in that I don't have to take mom to a doctor's office. A podiatrist also comes every 6 weeks to the facility to take care of common foot problems the elderly suffer with. The food and rooms are adequate but not stellar. I would recommend this place to anyone whose loved one can no longer live by themselves.

From the owner: Gateway Villas and Gateway Gardens is a retirement community in Marble Falls, TX with Assisted…read moreLiving and Respite Care / short term stay options. At our senior living community everyone is welcomed in like family as soon as they walk in. With each day offering even more amenities and activities to enjoy, including meals, beautiful grounds, and more you'll soon discover that stress-free living was near me all along.

For memory care, if you love your family member- don't let them stay here. My loved one (dementia…read moreand peaceful) fell so many times, was neglected, virtually never had his diaper changed- especially when it was a bowel. "I" had to clean him, at $5900 a month. His bowel had been completely dried and still sticking half way in him. I brought a memory care consultant with me and she said "get him out of here".

My dad has been a resident here since July 2017 and we have been impressed by everybody here since…read more This is a very hard job with most folks coming to a facility close to the end of their life and with varying levels of dementia. The care here is excellent and personal and catered to dementia patients. Their approach to having resident's do as many things on their own is a much better way rather that having them highly sedated ( as we saw in some other facilities). The facility is bright, welcoming and has different activities which keep the residents occupied. Some other benefits have been having a nurse/doctor who visits the facility rather than having to go outside. They are very accommodating to help work on different diet restrictions as well. Overall, can't say enough good things about all the folks here starting with Char, Jane and going through all the caregivers who help care for all the residents.

Corey is an absolute treasure. Articulate, compassionate and well connected. We've utilized him…read moremultiple times as my mom's health has declined. Each time my mother had differing needs, but always had a sense of urgency to find a new caregiving facility. I honestly don't know how we would have navigated through this period without Corey's help. Sincerely, thank you!

Corey Goward was very helpful when my dad needed to find a new place to live. He was kind, patient,…read moreand very good at explaining the process and laying out the various options. I never felt pressured by him, and I'm certain that thanks to his help we were able to find the best place for my dad.