After considering several other facilities in which to place our mother, Shady Trails was the…read moreobvious choice. That was over two years ago and we have never regretted that decision. The environment far surpasses other options. It is a spacious house with personalized rooms, low resident-to-staff ratio, and customized meals. The staff are always friendly, helpful and attentive. The owner Terri and manager Haley have always gone the extra mile to answer questions, assist with paperwork, and coordinate care with visiting health care providers. The residents have also been regularly entertained by musicians. Our mom has especially enjoyed the classical guitarist. It may cost a little more than your average care facility, but it is well worth every penny!

My husband and I had the joy of performing for the residents at Shady Trails, and it was a truly…read moremeaningful experience. We also had the chance to observe the owner, Terri, interacting with the residents, and it was immediately clear how much she genuinely cares for them. She knew their names, their favorite music, their past careers, and what makes them smile. Terri didn't just speak with them--she connected with them as friends. The fact that she takes the time to bring in a variety of performers shows just how dedicated she is to helping the residents continue to enjoy and engage with life!

My mother has been at Collinfield House for over a year and is doing really well there. The staff…read moreand owner treat her like family. They can accommodate a wide range of needs and are quick to respond to any issues that arise. Easy to work with, great communication from the owner. Really happy we found Collinfield house for this chapter of my mom's life!

My Mom just passed away, at the age of 96, after living at The Collinfield House for 6 years. She…read morewas the first resident here and her time here was probably the happiest she had been in the last 13 years, she felt safe, secure and loved by the caregivers and residents alike. The loving atmosphere and acceptance by all make this an environment as close to your own home as is possible when a senior needs help. It truly was a family for Mom. The staff is amazing, with the daily care, activities, and a true nurturing attitude, they filled Mom's days with love. It was a great relief for me, knowing she was being well taken care of, better than I could have done, and that she was safe and happy. I would not hesitate to have another family member live here.

Moving into The Reserve is the best thing I ever did. I got…read more a one bedroom apartment with a kitchen equipped with a large refrigerator and a microwave oven. Plenty of cabinet space and drawers. The kitchen also has a large double stainless steel sink and faucet. The wall across from the kitchen has a large closet for storage and also a full size GE washing machine and dryer. The living room has plenty of room for a large recliner, a grandfather clock, a 65 inch Samsung TV and a large double door cabinet where I have my 27 inch iMac computer. Between the recliner and outside wall I also have a 36"x36" pedestal table, where I have a large hammered copper lamp with shade. The two walls forming the corner behind the recliner and grandfather clock, have two large glass windows covered by Venetian blinds. Moving through the lockable door into the bedroom there is room enough for a queen sized bed, and a three drawer cabinet with lamp. The outside wall has a large window covered with Venetian blinds. Sliding double doors lead into a closet with plenty of room for hanging shirts, and with shelves that hold baskets for socks, and underwear. Under the shelf on the right there is room for a large four drawer cabinet where I can store pajamas and a large collection of various shoes. A single sliding door leads into a spacious bathroom, complete with a shower, toilet, and lavatory. There are two spacious cabinets and drawers next to the shower. Another reason I picked this third floor apartment is that it is located next to the fire escape stairs. I never use the elevators because I like the exercise I get walking up and down the stairs. My apartment is also located at the very end of this wing of The Reserve apartment complex. Consequently I don't hear or see any of my neighbors. Thanks for your time and attention. Mack Hounsel Apartment 301 ,

Hello everyone I came to work as a caretaker I'm A agency worker so needless to say this place was…read moreawesome the staff was amazing the community was clean and it was well organized and the most important of all was the residents seemed to be very much happy so this was a awesome experience to be able to come to such a well kept environment and to also know that they are very much so doing a lot of things right from my point of view and I would say if your looking for a community for a love one this would be a excellent place

I moved my mom into Watermark last September. She was not very keen on moving there, but soon…read moreafter she adapted well to the environment. The management and care has been very responsive to her needs and my concerns. I feel very comfortable leaving her in good hands.

I performed at this facility (played guitar and sang for the residents) January 12. The residents…read moreseemed very appreciative and were very kind. There was miscommunication from the director regarding their payment terms. This frustrated me because I was paid the day of the performance for every paid gig I have ever had at other venues. Different industry, different practices. It took about 2 1/2 weeks to get paid. Today the director explained they pay 30-45 days following performances based on frequency (recurring versus first time).

Robin was super helpful in arranging tours, helping me to ask the right questions, and sort through…read morethe decision. She helped make a very difficult process very smooth so we could focus more on mom and less on the process. The place we chose has definitely been a great fit so far!

I've been struggling for months to find the right care option for my father, who has dementia,…read moreAlzheimer's, diabetes, and kidney disease. I felt completely lost and overwhelmed. I tried A Place for Mom, but the information was outdated, pricing wasn't accurate, and I was bombarded with calls from facilities that didn't match our needs. I was connected with Oasis through a social worker, and working with Aaron has been an entirely different experience. He immediately understood my situation, my budget, and the level of care my dad needs. He selected the most appropriate options and even took me on a tour himself. Since I don't drive, he kindly drove me to each facility. Aaron is local and very familiar with the area's memory care communities. He had the most up-to-date pricing, availability, and real feedback from residents and families. On the first day, we visited three facilities -- all of them excellent, within my tight budget, and truly appropriate for my dad. I didn't need to look any further. The entire service was completely free of charge, which was such a relief during an already overwhelming time. I am incredibly grateful for Oasis and for Aaron's guidance. Thanks to their help, I finally feel like my dad will be in good hands and I can start to get my life back.

Corey is an absolute treasure. Articulate, compassionate and well connected. We've utilized him…read moremultiple times as my mom's health has declined. Each time my mother had differing needs, but always had a sense of urgency to find a new caregiving facility. I honestly don't know how we would have navigated through this period without Corey's help. Sincerely, thank you!

Corey Goward was very helpful when my dad needed to find a new place to live. He was kind, patient,…read moreand very good at explaining the process and laying out the various options. I never felt pressured by him, and I'm certain that thanks to his help we were able to find the best place for my dad.

Before I moved here, I had a 20 year career in the field of natural resources; I also have many…read moremore years of business (and life), and I have now lived at Grand Living (G.L.) in Austin for nearly four months. I find it to be a "Great Grand Place!!" The apartments and overall feeling of beautiful and well-designed buildings (and decor) are exceptionally well-done. It is very airy with a big open feeling. The food and service goes beyond what I expected. All staff are so kind and knowledgeable at Grand Living, and that could not be better for a new place now less than six-months being open. It's good to be here! And, I wish to live at GL for many more good months and years to come. From: Maggie "Bird" at Grand Living

I visited Grand Living at the Grove in early February to schedule a tour for a potential new…read moreresident. The Sales staff and Executive Director were very helpful. The Grove is different than other luxury communities in that if a person moves into Independent Living and experiences a decline in health necessitating increased care (Assisted Living or Memory Care) the additional services come to the resident, and the resident does not have to relocate to a new apartment in Assisted Living or Memory Care. This is a very nice accommodation! Also, the Grove employs their own "Nursing Staff" who can attend to residents when there is a fall, skin tear, etc. The resident does not have to go to the doctor or an ER to get checked out. The nursing staff comes to see the resident in their apartment. The Grove is centrally located in Austin and has several restaurants within walking distance of the community. The streets are well-lit, and the sidewalks are new and wide enough to accommodate individuals who use walkers or wheelchairs and there seems to be plenty of parking. Many more pluses in the services offered in this community. Well worth stopping by to see if this community is fit for your family member or loved one.

This is the worst place ever I would even put my uncle Johnny in this place. I can't believe they…read moreput me there at 47 years old living with 80-year-old hundred year-old people and then go give me some diapers like I'm a shit to piss on myself really The hospital put me there in my family came and got me immediately

HORRIBLE HORRIBLE HORRIBLE Experience at Brookdale Westlake Hills…read more My family chose Brookdale Westlake Hills because they took excellent care of my grandfather six years ago. Sadly, the quality of care has gone downhill DRAMATICALLY. The staff now are unprofessional, inattentive, and clearly unhappy in their roles. Every time I've visited -- and after hours of being there, observing staff behavior firsthand -- I've consistently seen them sitting on their phones instead of caring for residents. This is not just a one-time occurrence; it is a pattern that reflects neglect and lack of interest in their responsibilities. When they do interact with residents, it's often with a bad attitude, as though the residents are inconveniencing them. Family members and I have repeatedly asked for updates on our loved one, particularly from NURSE EVAN, and each time we were treated as if we were a nuisance. EVAN often responded with a dismissive tone, gave vague or minimal information, and acted visibly annoyed that we were even asking. At times, it felt like pulling teeth to get even the most basic updates about our loved one's condition -- which is unacceptable when someone's health and dignity are at stake. This is heartbreaking to witness, especially when entrusting them with the care of someone you love. It is shocking and disappointing to see this level of neglect and indifference in a place that is supposed to provide care and compassion. If you value your loved one's dignity and well-being, DO NOT send them here. They are NOT in good hands.

I love this small care home for the elderly! You can't beat the location and the staff is so…read morecaring. The owner and everyone who works there goes out of their way to make sure your loved one has impeccable service!

From the owner: We are a Residential Care Home established in 1996, also known as a Personal Care Home. We are…read morelicensed through the State of Texas as a Small Type B Assisted Living Facility, providing 24/7 care for up to 15 elderly individuals. Our team consists of a Registered Nurse, House Manager, Caregiver's/CNA's (two on every shift), An Activities Director (whose been with us since 96'!), A Massage Therapist (every resident receives a FREE weekly massage), two Chefs and a very HANDS ON Owner to provide the utmost care possible. We specialize in Personal Care to meet each resident's individual needs, from independent to total assist.

Thrilled to be working with Helper Bees. Not only helpful, but patient and very, very kind. I just…read moreloved speaking with Deanna who was not only professional, but very well-versed in "how things work". I am breathing deeply now, feeling quite confident and safe with the process. If I could give 7 stars, I would. Thank you Helper Bees, especially Deanna!!!

My insurance switched over this Helper Bees. I called to get signed up and was on hold for over…read moreand hour, transferred to multiple people only to be told my insurance would need to give me the referral. Not helpful at all. They had my name already. Biggest mess I have ever had to deal with. Now I'm back to square one and have to contact my health care provider and after getting "referral" have to go through their inept phone system once again. I'm not impressed!