Dr Hensen is an extremely knowledgeable and welcoming veterinarian. My little 4 month old puppy LOVES her vet visits and gets all the attention and care she needs from the entire staff :) after trying out a couple different vets with previous dogs I'll definitely be coming back here with any future pets read more

We're switching vets for our dog simply because the Enfield vet wasn't available for any appointments for at least 6 months out. Therefore, I can't really give a review on Somers Veterinary Hospital, other than to say that they are very friendly on the phone and accommodating when it comes to making an appointment. read more

Sadly we needed to put our beloved lab down yesterday. She had been a patient at Somers Vet for 15 years. They are expensive but she got regular and recommend care until the end When we called very early in the day explaining it was time to put her to sleep they indicated they might have an opening on Friday. Unacceptable as making this decision was not easy We did find a vet highly recommended king and caring who came to our house . read more

I have used Somers Veterinary Hospital in the past and was looking forward to being a customer with our new puppy. We made a appointment and brought our puppy in on 11/20. They have a mask requirement, which is their choice. I have no problem wearing a mask, however since there are no current Covid mandates in effect, I do not carry a mask. My wife and I were turned away because we refused to pay 5 dollars each for a paper disposable mask. The vet said she has instituted the charge because people throw masks in her parking lot. She said it is disrespectful, and she is tired of paying for masks so folks can comply with her policy. These are her own words! We were about to spend several hundred dollars at this establishment!!! Sorry....You lost a customer over two 10 cent paper masks. Not good business. There are other places to spend our money, and that is exactly what we will do. We are the one who were disrespected!!! I see other reviews that are not favorable. I do not recommend using this vet because obviously it's not about taking care of the animals, but it's about punishing the clients. read more

Brought my Lab and Morkie here for awhile. After my Lab got sick and SEVERAL visits for testing with Dr Hensen just wracking up bill after bill he was getting worse. She kept telling us everything looked normal and suggested more tests. I convinced my husband to finally take him elsewhere. One of my clients gave me the name of thier vet so we took him there. They looked at him and listened to the symptoms and without a single test said it sounded like cancer. They did a basic xray and sure enough. My husband called me beside himself and told me that he had a specific kind of cancer that they just LOOKED at my dog and knew what it was. I googled it immediately and everything EVERY SINGLE SYMPTOM was right there. This Dr was knowingly ripping us off and letting our dog suffer. We were in and out of there testing constantly with no answers just bill after bill. Later while bringing our Morkie to the new vet, she was shocked at the amount of shots both were getting per year. My 3lb Morkie was getting shots meant for hunting dogs. Stay FAR away from this Dr. read more

This used to be a good vet back when Doc was the main vet. Since then it's become a money making business. Beware of a vet hospital that doesn't post prices and won't tell you prices until they shock you with the bill. They sell unnecessary shots and milk pet owners and the front desk people are rude. It saddens me. My black lab was 12 years old and a diabetic, blind and unable to walk and had lost control of her bowels. They had me giving her shots twice a day, pills that were really expensive and knew the prognosis wasn't going to change and the dog was deteriorating. Gave me a hard time when I called to have her put out of her pain, asked me if the dog was having a hard time or was it just me not wanting to care for her. Heartless thing to say to a pet owner. read more

Dr K is wonderful with our shih-tzu. Staff is friendly and caring. Facility is clean and accommodating.

Took a little longer than I'd like to get in to see the doctor but the service was good and fair priced read more

Somers Veterinary Hospital - Thus cutie is up for adoption!!! - Veterinarians Near Me - Somers, Connecticut

We took our dog for a sick visit. We're told after many dollars that he would be fine just needed antibiotics. Less than 24 hours later our dog is critical need a life saving surgery. The level of neglect on this vets behalf is unbelievable. Don't take your dog here she is only in it for the money. She even took a 70 fee to hold my appointment. read more

This vet is very money hungry, we adopted a dog 2 months ago he had a slight cough she said he is fine, he was scratching his ear, looked at it said nothing was wrong. The first trip was 400.00 for shots and office visit. Less than 2 weeks later we bring back for cough oh he must ha a respitory infection..here is antibiotics and a 350.00 later..amd his ears are ok..2 weeks later we bring him back for his ears oh he has an ear yeast infection oh he might have alergys 4 meds and an allergy med and 350.00 more Now I realize that it's a business... but it seams like she is milking the customers knowing that your gonna be back. Or orders unnecessary tests..so buyer beware.. but she was professional and the office staff is nice..just very VERY poor practices read more

- There is always a wait when I go there. - The up sell of "tests" - The amount of vaccinations "needed" at one time seems ridiculous -There is never any talk of what the price of the visit/ vaccinations will be prior to them administering any services. HUGE surprise every time you go to check out at the desk!!!!!!!! I don't have the confidence in Dr. Hensen. I get the feeling that she does not have any answers only the ability to offer you "tests" at a price that is not disclosed to you for answers. Oh did I mention the wait. Even when no one else is there. On a positive not I never have an issue getting an appointment. Maybe because everyone else got smart and went somewhere else.. Lesson learned. read more

We have an elderly (11 years) large Newfoundland dog. It has gotten too difficult to get him into our car for vet visits, so I asked if the vet would come to our house (1/2 mile away from office). She refused, would not even tell us herself....had her staff call. I asked if when he needed euthanasia, would she come to the house to do that....again she said she wouldn't. I have had multiple dogs over my life and ALWAYS had the vet come when it was time for her to be "put down". It is the only compassionate thing to do.....it would be painful and distressing to try and get a dying dog into a car (not even thinking of how heavy he is). I have stopped using this vet for these reasons. read more

We brought our two cats and a dog to this vet a little over one year ago after losing our previous vet. We dealt most with a vet tech and a vet tech in-training. There were very few questions asked and then we were told a list of vaccinations all of our animals needed. As they had not been to the vet in a few years, and it feels weird to say no to med care for your beloved animals, we agreed to SOME of the vaccinations given. We were pressed to purchase worming meds and more from the practice as well. Once home with the itemized bill ($630.00 for 3 animals) I was shocked. They had given our 10 pound dog 9 vaccinations/meds in one visit. Including vacs and meds that we had NOT given our approval for. I immediately called the office when we got home to express my shock and displeasure. I gave at least two examples of meds I know that we did not approve to have our dog receive and the vet tech insisted that we agreed to all of them. My mom bred boxers and I know what Bordatella and Giardia are and I never would have said yes to these just based on my general knowledge. They insisted that we agreed to all of it and became snippy. They charged us the full consultation fee for each of our animals {no multi-pet discount] and also $10.95 for each of our animals, so almost $30, for a "new patient record set-up fee". I hung up the phone feeling so upset after the tech would not admit they had made a mistake and given our dog meds we did not ask for. I knew I would never take one of our animals there again. When one of our cats got sick a few weeks after this visit, we brought her to a new vet River Road in Willington. I asked if there was a new patient fee and the tech said, "a what?" no they didn't charge for new patients. And they did give multi-pet discounts if you brought them in together. We were happy with the care there and promptly asked Somers to transfer all of our records to River Road. There is a long story with the record transfer too but let's just say multiple phone calls were needed to get all of the records transferred. Skip to today, when we brought our animals for their very first annual check up at River Road. I brought the itemized print out from Somers as I was never going to be caught unaware of vacs/meds again. I had researched them all after the horrible experience last year so I knew what each were and if we needed them for the animals. I was kind of preparing for an argument from our new vet. Once we were all on the same page and caught up on the history {She saw the list from Somers} my new vet was shocked that Somers gave so many vacs/meds to our little dog in one visit. She said she would never give so many at one time. She came in with our dog's record ready to talk US out of giving so many vaccines!! She also felt some of the meds given to our cats were unnecessary. After one year I finally felt vindicated that my gut feeling that this practice was slightly deceitful {or at least unwilling to admit mistakes were made} and more concerned about money than animals was spot on. The positive that I took away from this experience was EDUCATE yourself on your pets' vaccines and medications. Don't feel guilty or weird about asking questions and take the time to figure out if your pet needs what the vet wants to give. read more

We have been taking out two knucklehead dogs to Dr. Hensen for years. I had previously taken our dogs to another local Vet, however, they ownership changed hands and the practice, as wonderful as it was, was bought out by a very large company. Many changes were made and I felt like it lost the personalized service it had previously. Although very sad to leave, Dr. Hensen was highly recommended by a close friend, and we decided to give it a shot. What a great decision! Dr. Hensen and staff are extremely accommodating and I feel like the personalization is what is their strong suit. I honestly cannot say enough good things. We are very happy with the care they give our family members. Thank you! read more

This place (Dr Hensen) basically let my Lab die a few years ago just to collect $ for the frequent visits. He had a cough, was lethargic and would have these weird red rashes appear out of nowhere. She kept having tons of tests done, shots, having us buy products to wash the rash with. Her diagnosis was that it was "just a virus." Finally when he was laying on the floor a few days later.... lifeless and defecating on himself... I decided he has to be brought somewhere else. Brought him to a Dr in Windsor who gave an opinion just from describing the symptoms. She said it sounded like cancer. I had googled the specific cancer he had and every symptom popped up. TO A T. Dr Henen knew. She just wanted to collect as much money as possible. Further more....the new vet had looked at both the paper work for my 12lb Morkie and my 12 year old Lab. She was confused as to why they were getting so many shots per year that the most certainly do not need. Example the 4 year old morkie was getting a shot for hunting dogs and a shot for puppies and my 12 year old Lab was getting the same. He was never a hunter and certainly not a puppy. This lady is ripping all of you who give her raving reviews. Wake up. read more

I'm not disputing the level of care at this facility but my family has had a very negative experience with the staff. We switched to Somers Veterinary Hospital solely based on location when we moved to our new home. My dog's first annual visit was simply ok and we left the appointment feeling conflicted (and really missing Tolland Veterinary Hospital!). We then get the reminder card a year later for our dog's rabies shot (4 days before she was due!) and quickly made an appointment. We were a little concerned that we received the reminder card only 4 days prior to the expiration of her vaccination... what if we were out of town and weren't able to bring her in so abruptly? We were immediately suspicious that this was done on purpose so we would possibly have to return a year later rather than three for the next vaccination, but we overlooked it. At the appointment the staff listed off several shots/etc. our dog was due for and my husband (who was overwhelmed) ok'd all of it. Included in that list of items was a de-worming medication that they were prescribing as a preventative prior to receiving any test results. The problem/confusion stemmed from the fact that they didn't ask my husband if he would like a preventative de-wormer (like they had the year prior - which we declined), but simply told him she was due to have it. I don't understand the need to give a de-wormer to a dog that doesn't have worms and have made the personal decision to not give my dog any unnecessary medications. In fact, the drug fact sheet for the medication prescribed actually states that the presence of parasites should be confirmed prior to administering the medication which only reinforced my decision. I spoke to one individual two separate times and both times was spoken to in a condescending and rude manner. My feelings and views were never taken into consideration and I was continuously being told to just give my dog the medication. When I stated that I was considering switching vets based on this experience, the woman couldn't have cared less and told me I could pick up my dog's records. They apparently didn't care enough about my family's business which leads me to believe that my animals would not get the best care at this facility. A customer/client should never walk away from a conversation and feel belittled and be brought to tears but unfortunately that was how our experience with Somers Veterinary Hospital ended. We will not be returning and will never recommend this facility to friends and family solely based on our interactions with one staff member. read more