Sonia's was beyond amazing. I purchased a Ram ProMaster van from Sonia's for converting into a business/travel van. They were so professional, straight-forward, and somehow also incredibly funny. As a young woman, navigating dealerships can often be really patronizing, but in this experience I felt both supported and respected. When I took the van to a mechanic before purchase, he gave it a big thumbs up, though as expected he found a few minor issues. When I brought the vehicle back to Sonia's, they took no time in doing the work before I even financed the vehicle. In terms of financing, they were incredibly helpful and patient as this was my first experience financing anything so significant in my life. They were even able to register the vehicle the day after purchase. I LOVE them!!! I worked with Valentine and Angel, who were both awesome. Valentine got me the CarFax before I could ask and was very understanding and straightforward with my particular (and many) questions and my family's jadedness after a couple bad dealership experiences. It really felt like they wanted to help! This is a very productive dealership so things are a bit crazy and fast-paced, which I think is why some reviewers found it a little overwhelming. But it's fast-paced because they're honest and work hard! Couldn't recommend more. read more

We had a great experience with Sonia's auto sales. We dealt with Angel for the sales and Neisha for the loan paperwork. Fast approval, no hassle, no pressure, everything they said they were going to do they did as promised. We came to the dealership on Thursday, picked out a vehicle and picked it up on Saturday and they repaired the minor imperfections we pointed out and detailed the vehicle as promised. Neisha made sure the vehicle got registered in our state as we live outside of MA. We got the registration a few days later. Neisha texted us a copy of the registration so we would have a copy on us just in case while waiting for it to come in the mail. We would recommend our friends and family to their dealership. Thank you Angel & Neisha and thank you to all the other staff who were so friendly and nice while we were there. Tim & Diane. read more

I was over satisfied with Sonia's Auto Sales. I was in the market for a new SUV this summer, after stopping at many dealerships to shop and get credit approval (my credit is not very good) I was given the "run around". I stopped at Sonia's location on Grafton St just to see what they have. I wasn't interested in going thru the process this day so I left them with my contact info And what i was looking for like I did with many dealers. Sonia's was determined to get my business. Every few days I would receive photos of new inventory of my interest. Eventually I found time to stop in the store and was able to test drive a few cars I made a decision. They found a bank to approve me and did all the paper work including registering my car within a hour or two and I was on my way home ! Great staff great service and they treated me right! read more

I visited Sonia's Auto and was instantly greeted with a smile! Valentine showed me the car that I inquired about online and encouraged me to take it for a drive. He did not hesitate to show me the Carfax and Experian Autocheck. He was very responsive, funny, and kind throughout the entire process. Angel was also a huge help and friendly face throughout the process. This team truly makes you feel welcome and confident in your purchase. Upon picking up today, I noticed that the car was cleaned and an oil change was done. They also accommodated my ask of four new tires which will be installed on Monday! I am very grateful to them for making this experience easy and stress-free. I highly recommend them to all!! My family and I will be back very soon. read more

Purchased a 2019 Shelby GT350R with Sonia's Auto Sales on Saturday, 6/18/22. Had a great experience working with my salesman Tony prior to the purchase. He provided me all information and photos requested and ended up being very trustworthy. I made arrangements to drive from Western NY to Worcester for Saturday 6/18 and found the location and people onsite very friendly. I worked with Enger Paulino (Sales Manager) and Carlos Paulino and had a great experience. One of their salesman Donnio, also helped with the process and made us feel very welcome. I had a mess up with my title paperwork and they worked with me to get it all resolved to everyone's satisfaction. It was a great experience and I have no issue with recommending them to new buyers. read more

Me& wife had bought a vehicle from Sonya's auto on Grafton Street we are were exceptionally happy with the service in the prompt repairs that were done on our used vehicle that we had bought from them first of all the vehicle was gone right through I could tell instantly because all the brakes were new and new tires on it and he's with things I didn't even ask for I had mentioned them to my salesman Mike Rano and it was all taken care of without even having to ask the only thing that I had any problem with was my air pressure light kept going on due to me not driving it a Knouff for the Systems to reprogram itself The vehicle was a 2007 Toyota sienna XLe and it looked bran new I would recommend anybody to Sonyas auto read more

For years I been leasing my cars thinking it was the best idea since I could switch my car to a different one every so often. One day I decided to buy the car I was leasing thinking it was going to be less money since I had few years with it. For my surprise the car worth more then what I expected, that's when my husband and I took the decision it was time for me to stop leasing and get a nice car for myself that at the end all the money it's going to the actual capital. That's when we saw the Sonia's Auto Sales commercial on tv, the very next day we went to the dealer, the service was great, they took care all our concerns and we did ended up getting a nice car from them. Better price and way better interest rate. read more

Sonia's Auto sales has been my number one dealer since I purchased my first car back in 2008, which was an Honda Accord 2004. Felt in loved with it never gave me problems, fair price and the service was great. Needless to say the accord wasn't my first choice, at that time I needed to built up my credit and they gave me the option of having the Accord for 6 months then come back for the car I really wanted which was the Acura TL. I trade it in the Accord for the TL, I still have the car. I don't regret the wait or trading the car for that matter because this car has been the best investment I ever done in many years. Thank you guys :) read more

I had a horrible experience with some of the sales representatives with run around stories after my car had technical issues they promised to have my car towed in the morning but they didn't put the order in till 4 hours later. So I had to wait until the next day to get put into a car. Mike helped me through the process he showed genuine concern for my troubles. He even drove me home which is 35 min away. If it wasn't for Mike I would not do business with them again and that's saying alot because its my third car through them. Mike was extremely professional and genuinely concerned read more

I was in need of a good car 2 weeks ago, I had a bad credit and I thought if I was going to get a car, it was going to be a junk car, boy I was wrong, Not only Sonia's gave an excellent service and follow up, but now Im rocking an excellent Toyota fully loaded! Thank you Sonia's for the service and nice ride. i worked with Carlos who from beginning to the end help me with my car and made sure everything was in order, from Registration, to the car have the correct service, they even got me lunch!. read more

Jose is the man!!!! I dropped 50K on a Hennessey ZL1 sight unseen. Jose had a video of a cold start to me in 10 minutes and all communications were very prompt. Sonia's arranged shipping through Montway at a great price and it worked out perfect. Sonia's even found 500 dollar clerical error my bank had made in there favor and were honest enough to point it out. Best car buying experience I've had. It makes want to buy that gt350R you have!! read more

A friend of mine recommended me To get my car from Sonia's Auto Sales, to be honest I was a little skeptical but I went check it out and I did finally got the car of my dreams. The sales people quickly check my old car, gave me an estimate and took my old car with no problem. I bought an BMW X5 low miles at a great price I really do recommend Sonia's auto the best in town.! Thank you read more

I was bought my first car from Sonia. I got 20% apr, that is true. But another thing they approve me witout SSN and income verification. It is good place to get car for F-1 or other people who does not have SSN in that time. My car still with me - runs and drive no problem. I like to say thank you to Sonia People. They make my dream alive. Great Thanks guys. read more

Bought a 2013 Accord from them and I am very happy with my purchase. I waited a few weeks to put this review up because i needed to know the car was good lol and it is. These people really helped me out when i was in a tuff situation and even delivered the car to my house ! I cant complain about their service, highly recomend sonias if you need a car asap :) read more

I love this place very friendly I been customer for a long time I purchase my first car there because my father bought all his cars there.. when I was 18 i did not have any credit and they got me a loan with DCU which now i also love that bank... I have many reason to thank Sonia's they told me how to start building credit... read more

I normally don't post comments however I was in a very tuff situation and had previously been to 5 dealers in the Worcester county area who couldn't help me out but fortunately I found Sonias and they were able to get me out of my old car and put me in a new one. I highly recommend this dealer, great service and nice people. read more

AWFUL CUSTOMER SERVICE FOR ME, I WAS LIED TO AND LED ON ABOUT A CAR. MADE A DOWNPAYMENT OF 1k Then came back to sign papers and was told I didn't make enough stayed there for 5 hours. I hope for better communication and better customer service next time. Good deals, great cars. Awful customer services. read more

This place was hands down the easiest car buying experience I've had. I went in Monday Morning talked to a guy named tony and he was able to get me into the car I chose the same day. Very nice atmosphere and had no problem negotiating with me. highly recommend! (bought a 2013 Accord) read more

I needed a car quickly, Rafael and Carlos took the time to help me find one and accomodate my current situation. They worked hard to figure it out while being friendly and understanding the whole time. I was able to drive off with an Audi A3 same day and couldn't be happier!! read more