Overall, the administrative work was done very well and I ensure a smooth pickup and delivery. Victory Wenzel did a great job working with me to ensure everything went off without a hitch. My only gripe is that they REALLY need to provide more realistic prices. The original price I was quoted was $1500 and when it came time for the pickup window they couldn't find a carrier to accept that price (I was quoted on average by others in the 2300-2800 range). My price eventually shot up to $2500 in order to get actually picked up. Just realized that the end price will likely be around what everyone else is charging as well. read more

The car arrived safely. I was quoted $500 and ended up paying I believe $850 instead. The truck broke down on the way but not a huge inconvenience. The driver and person who set it up for me were both very nice and kept me informed. I would use them again but know that the cost may be higher. Also I have received 5 separate emails begging me to complete a survey. read more

Great customer service by Emma Johns, I would be happy to work again with them. they were excellent in communicating

We purchased a vehicle from an auto dealership in OH, to ship to Orange County, CA. There was definitely a learning curve in the auto-transport process, but now understand why I read so many reviews about quoting one-price, then paying another: The auto broker quotes a price based on similar prior routes. Different brokers quote different prices, but they ALL go on a central board. Drivers look at the board, and decide which vehicles they want to pick up, depending on a variety of factors, such as demand, space, and route. Clearly, the lower the price, the least attractive your vehicle is to them. Original quotes to move our vehicle ranged from $1,100-$4,200 between different auto brokers. We accepted Sonic's quote of $1,350. After a week of waiting for a driver to pick up our vehicle at $1,350, I increased our price to $1,900. We waited a couple more days, and still no driver picked it up. It was then that I realized that we were never going to ship our car for $1,350. It wouldn't have done any good to switch to another broker, since they all use the same centralized system. I finally accepted a price of $2,500 to ship our car--$1,150 more than our originally quoted price. However, it's important to know that Sonic (or any auto broker) does not set the price. The market sets the price. You might get lucky and a driver wanting to fill his last spot might pick up your vehicle for a low price--but that wasn't our experience. In the end, we didn't pay the lowest of all the quotes, but we didn't pay the highest, either. As far as the shipping goes, they took detailed photos of every angle of the vehicle upon pickup, and upon dropoff. They sent me a copy of the auto transporter's Certificate of Insurance. No one stayed in contact with me, however everyone (broker and transport) always answered their phones when I wanted a status update. They were professional, and delivered our vehicle perfectly. Once we agreed on a price, that was the price. They charged us $650 on a credit card at the time of booking, and the rest was paid in cash, Venmo, Cashier's Check, or Zelle. There was never any question of the driver asking for more money, or any other questionable practice. Our vehicle was a Ford F-350 XL, so we wondered if there would be a delivery "surcharge" for gas or size, due to the weight and length. There wasn't. Once I understood that they didn't change the price on me, but rather use an under-bidding tactic to get my business, I didn't really blame them. I was going to pay $2,500 to ship my vehicle all-along, and I just had to understand the process. I would use Sonic again. Albert was patient with me, and I know that I was annoying with a million questions. Not sure that I would buy a car out-of-state again, but if I do, I would not hesitate to use Sonic. They did a great job. read more

The company was in good communication. Both Luke and Mike were helpful. My car was picked up on time and delivered on time. The price remained the same as quoted. The company was in good communication. Both Luke and Mike were helpful. My car was picked up on time and delivered on time. The price remained the same as quoted. read more

Everything went as smoothly as it could. Even when an issue happened they worked through it and still got my vehicle to with the best of care. I would highly recommend all the time every time. Eli checked in often and was super knowledgeable even in the face of adversity he handled any issue with ease!!! read more

Zero stars if I could, this place is a scam, quoted me thousands of dollars lower than what was actually quoted from the beginning, all their reps lie and the car was never shipped, complete scam, stay away from this company. Christian was the worst rep and did not do anything to help read more

0 stars. Absolute SCAMMERS. I paid for an enclosed trailer and my vehicle was brought on an open trailer. They refused to refund me the difference between an open trailer and closed trailer. They then proceeded to lie and say that it was picked up on a closed trailer.And then switched onto an open trailer, because the truck broke down. The driver of the trailer mentioned that it was picked up on an open trailer from texas to california. They still refuse to refund me the money. And I had to dispute it with my bank. I would never use this company again. read more

I needed a car shipped from a used car dealership in Florida to my home in Indiana. If you don't know how vehicle shipping works, here's a primer: You don't normally deal with the shipping company/driver directly. You work with a broker who will give you the estimated cost of the job. When you accept their "offer", you pay a small down payment ($100?) and the broker posts your job for that price on a website (Central Dispatch) that all the shipping companies look at. Hopefully, a company accept the job at the price that your broker posted. If the price is too low, the shipping company will contact the broker and tell them "We will do this job for 'X' dollars instead". If you have a shady broker, they will accept the job at the new, higher price and wash their hands of the whole situation. That's where you hear the horror stories of drivers arriving at customers' homes and telling them they owe hundreds of dollars more than what the customer originally agreed to. If you have a good broker, they will first contact you to let you know that the price has changed and ask if you will accept the new price. That is exactly what happened to me with Sonic Auto. My job manager, Harper Jade, initially said that he could get my car to Indiana for $700. He said the deposit would be $250 and I gave him my credit card info. He posted my job on Central Dispatch and then I immediately started getting text messages from shipping companies that said "We saw that you need to have your car shipped from Florida to Indiana. No company will accept the job at the price posted. We can transport your car for $1600. Is that OK?" Of course that was not OK so I told them all to pound sand. I was going to hold out for a better price. A few hours later, Harper called me and said that a company accepted the job for $750. He was very apologetic about the price increase (from $700 to $750), but that was the best he could negotiate with the shipping company. I was grateful that he was able to get a price close to the original estimate. However, I reminded him that I had a $50 off coupon for messaging Sonic Auto on their Instagram page. Harper said because I had the coupon, the price was back down to the original $700. The driver picked up my vehicle the next afternoon and it arrived a few days later. The only breakdown in communication was that when the driver arrived with the vehicle, he asked for more than the $450 I thought I owed ($700 minus the $250 deposit). He said he needed $600. Confused, I contacted Harper via text and immediately got a response. It turned out that Sonic Auto only charged me a $100 deposit instead of $250 (without telling me about the reduced deposit). That's why the driver was owed $600. Fortunately, I had enough cash on hand to pay the difference. read more

Our experience with this company was nothing but a frustrating waste of time. We were initially quoted $2,300 to ship our vehicle from California to Puerto Rico. They collected our personal information and assured us that price was locked in. We were also told we could transport up to 100 lbs. of personal belongings inside the vehicle. Unfortunately, none of that turned out to be true. After being connected with a representative named Christian, we were informed that the original quote and the information we had been given were incorrect. He then tried to charge us more than double the original price. After multiple back-and-forth conversations, we were still willing to move forward despite the price increase--only to be told they could no longer ship our vehicle at all. The entire process was full of misinformation, broken promises, and wasted time. If you're looking for a reliable company to ship your vehicle, I would strongly recommend looking elsewhere. read more

Joseph F. did an amazing job with our delivery of our subaru. I would gladly work with him again.

Everything went smoothly. The driver called ahead of time and he was on time for both pickup and dropoff. I would rate the driver A+. I used this company twice for shipping my cars from Florida to California and California to New Mexico. Thanks to Robin for taking care of the paperwork. I highly recommend this company if you are shipping a vehicle. read more

Dont ever use this company!!! They dont stay on their word and still take your money, the worst experience I ever had an I will not recommend to nobody ever use this, they stole from me $650 after they didn't even stand in the quote and time we agreed. The customer support the rudest people and zero help only telling me they will take my money anyway!!! This is my information. My phone number: 3057725848 email: pilarpolania86@gmail.com My Issue was this year in month of February for your records! And the woman answering the PHONE can being rude an hanging up the phone on me!! read more

Had a great experience with Sonic. After a previous booking with another company got canceled, I was a bit nervous, but everything went super smoothly with Sonic. Pickup was even moved up a day, the driver arrived quickly, and communication was clear throughout. They provided photos before and after transport via a tracking portal, and my car arrived safely with no issues. Price (west coast to east coast) was very reasonable too. Overall, very reliable and easy process--would definitely recommend. read more

Sonic Auto Trasnport is the gold standard for moving vehicles across country. Fred, their sales rep, was professional and made sure all my needs were met throughout the entire process. My vehicle arrived on time and looking just like it did when I loaded it 7 days before. The price was excellent and the service and communication couldn't have been better. I highly recommend Sonic and Fred to anyone looking for a good honest company that has no hidden fees or gotcha price hikes like other companies I've dealt with. Rest assured your vehicle is in safe hands and on its way with Sonic!! read more

Was quoted $400(locked in price) to transport a vehicle about 400 miles. I signed the paperwork, and agreed to pay $100 after pickup via credit card. The vehicle was picked up, and then an hour or so later I receive a text from the so called delivery driver saying his truck broke down and I should contact Anthony at Sonic to let him know. I waited and Anthony called me and told me the cost would be $1650 to deliver the vehicle and he couldn't do it any cheaper. I then told him to leave the vehicle where it is and I'd pick it up, he said that isn't possible. I then agreed by phone to the $1650 if it was delivered the same day, he sent me the paperwork to sign, which I mistakenly signed without the term of same day delivery. It was delivered the next day. I should've researched car shipping scams read more

SONIC SUCKS ... they called the day of pick up and had great news that they'll pick up early (which is not convenient if you're organized and a planner). However, Jeff Buckley then shared the other piece of news that the price has doubled. They charged me $200 for cancellation ... when it was Sonic's doing by doubling the price. Subsequently, I had to miss work, drive 3 days and was (really) late to my sister's wedding. SOBs are completely shady ... DO NOT EVER WORK WITH SONIC! read more

Hello everyone, If you are planning to ship your car, PLEASE AVOID SONIC AUTO TRANSPORT AT ANY COST. They trick you last min. if your move is family move. (if your Move-out day is last day for your old address) They ask you to pay using Zelle last min. giving impossible reasons. I fell in that trap and lost $1250. My name is - Prafulla and my email is prafulladv@yaoo.com. I can send you very detailed documentation on how they cheat you. PLEASE DON'T USE THIS COMPANY. Some of the people I was in communication with are 1) Victory Wenzel - Senior Shipping agent, Call or Text: 14244211899 2) Anthony Daniel - (530) 615-0319 read more

Charged me a $950 cancellation fee after THEY FAILED to pick up the car as agreed. Total scam. They cancelled the first driver, assign a second and that one cancels. Then the third "amazing" driver can be there in an hour for double the price. Then the amazing driver no-shows. Then the $950 fee hits my credit card. Not $200. $950!!! Total scam, bait and switch. read more

A broker for this company tried a "bait and "switch" with me. The agreed upon and signed contract was for $600, but on day of pickup the broker wanted $1650 claiming the previous driver was suddenly no longer available and another driver was nearby but would need more money. I refused to be pulled into this extortion game. The next day, the broker said he found me another nearby driver for $1350, then $1300. When I mentioned the "bait and switch" game that he was playing, he said "Thank you" and hung up. I have not heard from him since. read more

Fred Turner was wonderful to work with. He cared about my situation and did everything possible to find a driver for me when the previous one canceled. Highly recommend. read more

Vehicle was safely transported from VA to CA! Arrived quicker than expected although we did experience some beginning delays. Although there were pick up delays they communicated everything very well through the process. Would use this service again! read more

You will not find a better run, professionally company than this. Don't do the mistake I did and put in for "quotes ".!!! I got slammed with calls, fake prices, bait and hook.. everything you can get scammed on will come out of the woodwork. I booked with a company "best............" month prior and the week before I called to find out they were still looking for a driver! Then the day before my pickup they called me up to tell me the price went up almost 70%!!!! I lost my mind!!! I made a few calls and talked with Mike Smith from Sonic. Mike just didn't calm me down, he was totally transparent and assured me the process and the pricing. I highly recommend asking for Mike, the man doesn't sleep.. lol. He is on the west coast, I'm on the east coast and is always there when I call. Not to mention they follow up. Outstanding experience, I will NEVER use any else but Sonic and Mike. Thank you so very much for taking a moving experience from an absolute disaster scam to a check box well done! Doug read more

John was very courteous and helpful. He helped me find the best deal. He also updated me every step of the way. Pick up and delivery was easy and no issues. Delivery was with no damage and the driver was very friendly and did his duties perfectly. read more

They were good until they were not. It was a bait and switch. They quoted me one price, which I insisted on it being the final price. When it came time to finalize the pickup, I was told that there were no available carriers in my area for the quoted price. However, for over $200 more, they could find a carrier. I would not recommend these guys at all. read more

this company lies theu tell you one price then jack up the price afyer getting ur commitment. this company brokered my deal sent me insurance docs for the driver my car showed up 2 days late it also was secured to the truck by wrapping chains around my tie rod then tie rod broke car hit ramp above damages are near 1500.00 the driver never said he put a new tie rod on and it was way out of straight called to make a claim w geico they informed me that this truck was not on the policy and that i'm the 7th to make a claim in 1 month and they are investigating the company for fraud,emma has taken weeks to resolve this and still will not make me whole i would never trust these people you will regret it !! read more

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They are scammers please don't get into their trap. They will tell you the cheapest price and make you a sign a contract in which you provide your card details after signing it they will change the price and charge you up. read more

Let's face it: Having your car shipped is a stressful endeavor. I lucked out in deciding to go with Sonic and having John Gardner as my liaison. He was available to me every step of the way and always got back to me immediately. I never felt like I was left in the lurch which was hugely important to me. Also, he was transparent with pricing and I ended up paying a good $1K less than I was getting quotes for from other places. Will I use Sonic again in the future if I need them? 100%. Thank you, John! read more

Signed a contract to ship a car from Arkansa to Maryland on July 3, 2026. They quoted me $800 and I signed which was a mistake. I then put a block on my credit card and they were not able to charge. They then they say they can't find a driver. They said they have a driver $1475 then $1275. I told them they can go to hell. I will not go 1 penny over what I have signed or I'll go get it my self. I am thinking the 3 day contract cancellation applies. I will talk to a lawyer and if that's the case, a written cancellation with lawyer will be written & credit card will be changed. They also said if they cant find a driver by 5 days, it will automatically cancell. read more

Great service, no delays and excellent customer service! Cars were delivered on time, to the right address and everything was well. I would highly recommend this service to anyone. read more

Everything was excellent and Fred Turner provided great customer service. I would be happy to use this service again

Terrible experience. Contracted with them and then working with one of their agents that was fairly unresponsive, after asking for status was told, "I don't like being pushed," "I'm a broker for broker people who always wants to save money - just wait for me and don't push me." Then he texted me, "I do not appreciate this attitude." I've never been so disgusted with a company. I've shipped plenty of cars. This is the bottom of the barrel worst company. They even charged me to cancel my contract after this ridiculousness. DO NOT BUY FROM THEM. read more

I had a great experience with Jasmine Santos. They were fast and efficient and were able to book me a trailer even through the weekend to meet my timeline. My car was delivered same day and I was able to get the necessary repairs done. read more

Great communication from Fred Turner, vehicle arrived in great condition and payment was simple. Good price.

Jasmine Santos wa great. She was responsive and delivered a great shipment rate. Car was delivered ahead of schedule.

I worked with Cameron at Sonic and he was very pleasant to deal with. He always returned our calls quickly and stayed in touch until the vehicle was delivered to our final destination. The process of shipping a vehicle is not straightforward. The quote is merely an estimate of what the charges will be and is not locked in. This is not readily apparent as a customer and the price is not locked in until a driver is assigned. We didn't have a driver until the day before pickup and this caused stress for the move. read more

US DOT 3437626 MC 1115582 I worked with a broker at sonic-auto named Christian Woods, mostly however it turned out all the emails were done by his "assistant" Michelle. She went above and beyond to secure me great deal to tow my 5th wheel camper 550 miles on Dec 29th. I was wondering it sounded too good to be true at $845 with the cost of diesel in california. The first driver cancelled the morning of 29th, so he found another driver on the day of transport, this time at $1,500. He told me he would send me the driver's phone so I can have contact with him, and that the driver could be there in 2-3 hours at 11AM. 4 hours later I have heard nothing yet, sitting there packed and ready to go, so I called another driver and got my RV towed. by 7pm that night the Sonic driver texted me he is having truck trouble after i called and spoke to Michelle, his "assistant" and she contacted the driver. I emailed and called this Christian Woods to cancel the contract, never heard back despite asking him for confirmation of the cancellation, which he never did. I have been on the road busy with this transport situation for 5 days now with little sleep, and today was the first time I had a moment to log into my credit card. Guess what, they charged me that $550 on the 30th December like Kings of Deception and Fraud. I emailed to have it reversed and have not heard back. Off to better business bureau and law enforcement I go. EDIT 5 Jan 2026: The "owner" Alex is under the impression that the driver's information was sent to me, it never was. I kept texting and emailing and later called, but there was no driver. Late in the day somebody texted they were having truck trouble. the deposit is supposed to be charged AT PICK_UP when the driver hooks up your vehicle, not the next day after ZERO service was performed. Notice ITEM C in the contract .... its VERY clear, and now Alex is Lying because no driver ever contacted me for pickup that day, no driver showed up, nothing. NO SERVICE WAS PERFORMED. ----------------------------------------------------------------------------- C. Deposit Due Upon Pickup Upon the vehicle being picked up by the Carrier, the deposit amount shall become immediately due and payable. The Customer hereby authorizes Broker to charge the credit card on file for the deposit amount at that time. ----------------------------------------------------------------------------- So now the "owner" Alex gets to literally redefine the English Language and redefine the actual meaning of English words as the wording of his own contract doesn't suit his ego. "Regarding the deposit, as noted in our agreement, it becomes non-refundable once a driver has been assigned" NOTICE from owner Alex: 1. Due to a last-minute cancellation by the originally assigned driver, we were unable to secure transportation --- It was THEIR FAULT The LAST MINUTE Cancellation yea. IN his Own Words. 2. rate was higher than expected --- Next best thing due to THEIR LAST MINUTE Cancellation ... 3. we immediately sent you the driver's contact information --- Never happened, i in fact nagged and nagged for hours to get it, to no avail 4. While the driver arrived later than planned, the pickup was confirmed, and the assignment was secured, which fulfilled our responsibilities under the signed contract --- Uhhhhmmmm ... yea no. Nothing was "Secured" until and unless that driver showed up and hooked up my rv. He never even contacted me, and I was NOT given that driver's information and the penultimate arrogance after THEIR OWN LAST MINUTE CANCELLATION AND CONTRACT RENEGOTIATION AT HIGHER RATE to make the deposit almost as much as the original contract .... ..... WOW. Just wow. Contract says one thing, Alex decides its once the driver has been "assigned" ... that driver would be "assigned" and show up a week late for all he seems to be able to care. yea no Alex. You better get me my refund and quick. read more

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I arranged this transport for an elderly friend of mine. This company quoted $575 on May 5, 2026. The agreement was signed and a card placed on file. On May 6, 2026, Sonic auto sent an email requesting the agreement be signed again. The second agreement had an updated price of $975. When he refused to sign the updated price, Sonic Auto stated he would be charged a $200.00 cancellation fee. When he disputed the cancellation fee, Sonic stated the new price of $975 would be charged if he declined to acknowledge cancellation and pay the $200.00. The email is from the "cancellation department" which is the same person that sent the original quote and the second updated price. This company is attempting to defraud an elderly person. read more

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Very happy with my car transport experience. Everything went smoothly, my car arrived in good condition, and the service was reliable. Thank you!" read more

Excellent customer by Stefan Davis. I will be happy to work again with Stefan Davis. my cars shipment got delivered on time.