I do not want to give them 1 star, because they do not deserved it. visit this horrible place on 2/18/18 from Los Angeles. The order was wrong, the food was disgusting and the prices were crazy. We could not believe that for a hamburger they charged you a cheeseburger without the cheese and they also charge for the water. The meat on one of the burger were raw and the other ones burn. The manager TONI called me after my call to the corporate offices, because the phone from the Apple Valley location does not work. She promised on 2/20/18 to give the refund of my order, but I do not see the credit back in my card yet and I have not heard from here since then. I NEED MY REFUND. I PROMISED NOT TO EAT SONIC NEVER AGAIN. read more

Food is always good and we've always had fast service. Tator tots are great! We've always been satisfied and will return.

Apparently they don't close at midnight, they close at 11 or whenever they feel like it. A worker screamed "we're closed!" As I pulled into the drive in at 11pm. Screw you guys and your false advertising and rude ass workers read more

Stop on our way from Vegas to LA and ordered a choc chip shake that was basically vanilla ice cream with chips on top....terrible! Then no refills on ice tea ????really! Its basically Water.... Go to Foster's freeze better! read more

3 stars since I enjoy the drinks and food, but not the customer service. Tonight after I ordered, I got to the window and waited a few minutes before someone came to receive my payment. As I waited, I heard one of the girls ask if anyone took my payment because, as she said with an attitude, I was 'staring at her,' which I was not, I was just looking in to see what was going on. Not great service tonight. The employees should probably take note that we can hear them from outside of the window lol. read more

We spent $100 on food for the family and this dude taking our order was extremely rude. I work in a fast food place and i am NEVER rude even if im having a bad day. I cant believe the nerve this guy had in front of the whole family. Not only that, i understand it takes long to make to ensure quality. It took forever BUT they still put all the food in the bag upside down and the food was cold. Never coming back to this place. Whoever Damon is, there was a roach on his shirt and it jumped at me my wife got extremely grossed out. The only good thing out of all this is the shakes. Really tasty. But jeez. What a bad night. read more

I had to wait for an hour. Not joking. It's always a gamble with this location. Do not come here unless you have time to waste.

Worst place ever! Waited in the drive thru for over 30 minutes. No one was in front of us or behind us. They didn't take out order so we left. Honestly I'd go to a different Sonics because it's not worth it. Idk what retards work at that sonic but they need to do a better job. It's not a hard job at all. read more

Always a must Drive up spot when I'm driving threw the town a hot coney with mustard and some tater tots and something sweet ! Great service

We were here last night. They handed us a bag with our pretzel sticks order, but not the rest the food. I put my hands in the bag to move the pretzels around (touching them) and check for the cheese sauce ( which ended up being super salty and awful tasting). I folded the top of the bag to keep the food warm on the way home, and set the bag next to my feet on the floor. We were then handed our drinks and told the order was complete. When we asked for the rest of our food, the woman at the window (receipt says 'Jasmine') gave us an attitude and then demanded we give her the bag back. We handed it over, astounded about why she would be upset. She looked in the bag, then turned around and started yelling at the line staff. About 2 minutes later she returned with a different full bag with all our food and said, "here", and shut the window. While we were waiting for her to return with our food, I watched her walk out to the car behind us with a bag that looked like the one we had. The car behind us then left and pulled into a parking spot while we were still waiting. We pulled beside her once we had all our order and asked if she had ordered pretzel sticks. She said 'yes' and I could see the bag was the same because I could see where I had folded the top of the bag when it had been handed to me originally. I told her that we had the bag originally and that I had touched the pretzels to move them to look for the cheese, and that she should go back and ask for fresh ones, because they shouldn't have given a customer food that had already been in the hands/car of another one. She made a disgusted face and said that was just wrong they gave her food someone else already had, and we saw her go back to the drive through as we left. Now that we know Sonic does that we will never eat there again. In addition though, the burger we bought was slapped together, falling apart, and not very good tasting, AND they didn't put the lid on the shake right and it ended up spilling all over the car when we tried to pick it up (it was picked up properly from the cup, not the lid), so that was a big mess we got to clean up before we ate, plus a waste of money. Forget you Sonic- your food and staff are terrible, and the health department should be investigating your business practices. We will not spend another penny at your establishment. read more

If I could give no stars, I would. This has got to be the worst Sonic I've ever been to. I had ordered 2 shakes and 2 cherry limeades at 3:18pm. I finally left at 3:50pm after never having been served what I ordered. Prior to my leaving, I noticed other cars were leaving without their order as well. Also, one of the servers came out with an order and had asked me if I had been in my stall the whole time; I assumed the person who ordered those drinks had left after waiting a ridiculously long time as well. I will not be back. read more

Horrible. came to sonic multiple times and it's always a gamble wether or not they just completely Lose your order and make you wait over an hour and claim they never took down your order after ordering from the stall. read more

Tonight my daughter waited an HOUR for 3 shakes and 1 sundae. They handed them the order when they found it had accidentally been sitting in the drive thru area the whole time. They didn't have to pay for the order, but big deal...it was melted after sitting that long and they offered NOTHING else as compensation for their mistake! WORST customer service EVER! If I could give zero stars I would! I also tried to call them to complain when my daughter got home. It was 10 minutes before closing time and no one would answer the phone! read more

I ordered 2 small shakes and I have been waiting for an hour and 23 minutes now. This is ridiculous I've been trying to avoid asking for a refund and leaving since I've already invested over an hour of my life waiting. We clicked the button to get an update and the young lady says "sorry we are experiencing problems." Based on the reviews it seems like the problem is bigger than what she can explain. WHERE IS THE OWNER OF THIS FRANCHISE. HELP THEM. PLEASE. read more

Taste your food before you leave the drive thru. The fried food tasted bitter from being cooked in old oil. We were to far from the restaurant to return it besides we had to wait 10 minutes in the drive thru to get this awful food. read more

I never write bad reviews but these people suck! I wanted a sweet snack on my way home and came to Sonic expecting a delicious cookie dough blast. I waited 20 minutes after placing my order before I started to get really annoyed. Two people ordering two drinks shouldn't have to wait 20 minutes. I have kids I'm excited to get home to and these people are going so slow. I push the button again and they ask to take my order...wtf didn't I already place it 20 minutes ago. They have me repeat my order and they tell me they forgot about me. I'm pissed off but not going to ruin my night and reorder. I was happy to get my drinks free, but seriously it was two freaking drinks. The girl who came outside was nice, but the guy taking the order was a dip shit. read more

Worse drive thru ever.hand full of times they have been out of ice cream? Newest complaint is tonight, apparently they were having drive thru issues rather than come out their door, they say, did you even order? We couldn't hear you. The lady seemed like we were a bother. If I could give zero stars I would read more

This was the SLOWEST sonic I have ever been to. It took 15 minutes to get a large onion ring. To top it off one of the girls was texting. HORRIBLE never coming back! read more

The lady working the drive thru is rude and a witch to say the least. This was our first and last time eating here. What a frustrating experience. As a business owner, I would fire my employee on the spot if I heard them talking so rudely to a customer. Good grief. read more

Stop it with your slow service Sonic! The wait here is expectedly ridiculous. If you park, you can expect to sit for 20-30 minutes. One visit, a young man brought out my sundae and he said "Oh, it's a little melted, would you like another?" Um, yes. That was another ten minutes. Not worth the wait. If you go through the drive through, it's 20-30 minutes as well. They do not wash their "blenders" properly after each use (or not at all). I ordered an orange creamslush and it tasted like Butterfingers with some orange flavoring (yuck, by the way). Thus, making the wait not worth it. read more

So it's 9:08 and I've been here since 7:54. I could leave but I went to see how far they will take it. I ordered two shakes and there is no customers only like 3 or 4 cars thru the drive thru every 20 mins On average. I've pressed the button for instance about 4 times and they tell me to be patient they are almost ready? Shit are they importing this shit from another city? Me be patient? I have been here for over an hour for two shakes read more

They told me that they couldn't do a split payment then did one for the guy behind me. It was this young kid too and he was super rude and the manager came to the window and gave me dirty looks as she tried to split up the order. read more

This is the WORST sonics resturant I've even been too. It never fails when I come, either they have no ice cream or their ice cream machine is broken! How is that possible for a place known for their half off shakes?!? And they pick and choose their hours. I came here 2 weeks ago and at 1130 pm and they said they were close!!! But there's the business sign on the window saying you're open till midnight! Smh. Horrible service. I'm done with this sonics place. I'll just drive to either Jack n the box for a shake or all the way to the Victorville sonics instead. For some reason for that one being in the more ghetto part of town it has MUCH BETTER customer service! read more

So I arrive at sonic at 8:42 and I probably got in line at the drive-through. I sat in the drive-through line for more than 15 minutes before it was my turn order. When finally giving my order the girl taking it had an attitude. I just ordered to sonic blast one Reese pieces and other one peanut butter cup. Which me and my husband have ordered here before she said they had no such thing as a peanut butter cup milkshake or blast. When we went to the window we talk to another worker that said yes they did have a peanut butter cup one. She charged us for 3 blast even thou we only received two. In totally we waited over 35 min for two milkshakes got charged for 3 and was given an attitude. Will not be coming back. read more

I've had my ups and downs at Sonic. Food is okay. 1/2 priced slushies and milkshakes make it worth it sometimes.

Place was empty but still took long to get our food. I am all about having my meals cooked right versus cooked fast. I dont understand why theres so much hype about this place read more

Horrible service! 10 minute wait to order, 20 minute wait for 2 shakes. Never again, this place sucks :/

The worst service I have ever experienced. Because of the commercial I was craving a blast. My gf picked up her lunch next door and we figured we could go to the drive up and order a blast and be done in 5 minutes. 15 minutes later all the drive thru cars were gone that were in line when we arrived and we were still waiting FOR A SHAKE!!!!!! I pressed the button approx 20 times to cancel my order and no would answer. Went inside, music was blaring and Manny could not even give me a receipt acknowledging that my money would be refunded, not today, but in 3 business days. The manager, who I was told was right there did not even bother to come and take care of an extremely upset customer. What a horrible place. I will never return and I will tell everyone about my experience. I chose one star only because I had to otherwise it's a zero stars read more

Love the happy hour prices for drinks and corn dogs. But I cannot wait in the drive thru for 25 minutes. There were 4 cars in front of me and all were drinks so I do not know why it took so long. read more

Ordered a chocolate shake and a bacon cheeseburger.....they were out of bacon, and ice cream machine was broken. Wtf!?

No Stars! But had to select one to POST this review. Yet again, a late night commercial to get us out of our comfort to enjoy one of their famous shakes. We sat at the menu laughing at the fact we couldn't decide what shake we wanted. Push the button... and BAMB!!! THE ICECREAM MACHINE IS DOWN AGAIN!! With much disappointment, we tell the lil girl Hannah we came for shakes... Her sarcastic response was "Well shakes are made with icecream.. the machine is down" (Well duhhhhh!!!) then turns off the speaker off on me! I pushed the call button again... to ask for her GMs phone number, again. . Sarcasm! she says, "I can't give you her cell #, but I can give you the store #" At this point, my patience was DONE. I told Hannah, "Duhh... Why would I want the GMs Personal cell phone # ?! ... just give me her phone # so I can tell her how rude you are!" Hannah starts walking off, stops & asks "Is that it?" Smdh... she's sooo lucky I didn't get out the car! But better yet...a phone call will be made first thing in the morning! How can a Sonics, that has "MUST HAVE" shake commercials have an icecream machine that is ALWAYS broke down and its not the first bad customer service experience at this place... We're done with Sonics. .. never again. .. so Jack In The Box on BV Rd/Hesperia Rd we went! Great Customer service, plus fast service...Our Oreo cookie shake and strawberry banana smoothie was just yummy! read more

Sonic Drive-In - Jacks was a better choice! - Burgers Near Me - Apple Valley, California

The burgers here are so-so. They taste better than McD's but not as good as In-N-Out or Farmer Boys. The food and drink selections are vast. All in all, Sonic Drive-In is a nice addition to the high desert and worth a try. I would eat at this location again. read more

Worst customer service I have seen in a long time. Not just on one occasion but over the course of months and probably for different trips the service has continually been slow inaccurate orders and overall a disappointment. On three separate occasions of ordering either to shakes or two slushes for me and my wife it has taken over 30 minutes. Will probably never go back and recommend you do not as well. read more

I hesitate to write a negative review because anything could change. It could change the next day. However, I've visited this particular Sonic more than once and the employees always seem "new." Most recently, I asked if there were any cheeses besides the one my sandwich came with. Yellow cheese upsets my system whereas white cheese does not. The girl replied, "Let me go check for you." Another girl came over the speaker and repeated my order to me. I asked *again* if there was a different cheese I could get. She also responded, "Let me go ask." Why don't they know their own menu? She came back after a while and offered me one alternative so I said, "Okay, I'll take that instead." I hit the red "talk" button again because the screen showed my total but the card reader didn't appear to work. I asked, "Do I use the car reader or do you take my card?" This time I didn't even get an answer. My food came. Guess what kind of cheese they put on my sandwich? As I took the first few bites into my sandwich I realized I got the usual American cheese that comes standard instead of what I asked for. And I haven't seen them on roller skates in a long time so I guess that didn't pan out for this location. They're great about soda refills and the tater tots are tasty but if they don't know their job when dealing with customers, I'm scared to think what might be happening back in that isolated kitchen. read more

The only reason I'm not giving this a 1 star is because their slushies are amazing. However the wait is stupid. Drive thru or park window are both horribly slow read more

Just stopped through the drive thru as we're on our way home to LA. First, the employee taking orders through the drive thru was very rude!!! Now, as we eat our food, the tator tots taste weird, like they are old and have been fried over and over again. read more

I've been to sonics in Apple Valley a couple times I really have not had good luck with the food or service ,I decided to give them one more try yesterday we went up to Order at There outside menu board, She said please hold on , after five minutes we gave up and left. I think that will be the last time I will go there. read more

Service sucked we got two ketchup packets and on ranch cup for two chicken strip meals and chef peppers. When we asked for more we waited 12 mins then asked again and after 3 mins more that finally came to bring us extra after our food was now cold read more

I honestly can say that I don't like eating here. It's not that the employees are rude, it's not like it's bad food or drinks either, but every single time I go here it has been nearly a half hour wait in the drive thru and upwards of 45 min when I drive-in. Foods good, but if I wanted to wait that long I'd just pick one of the many restaurants down the road. read more

Service was fast and friendly that's why they get two stars. Nothing is worse than craving something, driving to get a mean for you and your wife to it being not what you ordered, dry, old and disgusting. I ordered two bacon cheeseburgers and one large Fry. I was specific about just a regular bacon cheese burger after she asked if I wanted the super sonic 2 patty one. I know many think this is a come up to get home and see u paid for a smaller burger but got two of the super sonics but plain and simple it's not what I wanted. It was beyond dry upon the first bite, then I opened to see no dressing on s patty. The bacon looked like something you can't explain or that I would use a vulgar term for. I attached pictures because I can't believe the cook even thought it would be appropriate to sell this to anyone. The party's were cold even after a 4 min drive home. The cheese was clumpy as if they were sitting around. Very annoyed read more

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