This was the worst service I've ever received. I'm incredibly disappointed, and I will never be…read morereturning to any cold stone stores for the rest of my life. I could've been a great customer to have, but unfortunately, after this experience with the rudest employees, I will never return. I asked for fudge and she said have you ever heard of a Sunday baby? If I could give zero stars, I would. The one in the red pants was incredibly rude. The one at the cashier gave no words just an RBF.

I had a random craving for the banana pudding ice cream which was supposed to be phased out…read moreyesterday. I called and spoke to one of the ladies working who checked the back and found some for me! When I went in I was greeted immediately by Charity, McKayla, and Sydney. Normally I don't write reviews for chains unless it's a notable experience and this most certainly was. Those ladies were friendly, went above and beyond and really made a lasting impression. I hope the management team sees this and gives them their kudos because they deserve it!

Awesome homemade ice cream and bakery items. Many flavors and varieties are available in all their…read moreproducts with real fruit and toppings. Ice cream is available in cups and different types of cones as well as on a stick. Cakes are offered as slices, whole cakes and in cups like a parfait as well. There's traditional Mexican baked goods, breads and cookies. There's also a market area with Mexican foods and candies along with a variety of piñatas. The service and staff is very friendly while the store is bright and clean. There's indoor and outdoor tables available if you'd like to hang out. Parking is available within the strip mall location.

I used to visit this place often. The ice cream and everything else they sell is excellent;…read moreunfortunately, the service isn't the best. The staff always serve you in a very unpleasant manner and look like they don't want to be there or aren't happy working--which is really sad for such an amazing place. I've seen the owner a few times, and she always seems incredibly cheerful and kind, so it's strange that the staff are so surly when serving customers.

It seems like it took this location 1000yrs to get this flavor. This has to be one of THE best, if…read morenot THE BEST flavors Brusters make! When they finally do, they fudged it up...well not really because they didn't put the fudge in it. It had more almonds in it than ice cream. Literally every bite of ice cream had almonds in it. I was so disappointed and p'd off to be honest. I guess I'll have to drive all the way to Chester or midlothian to get it made correctly. The if I would've seen this before we left, I would've taken it back in there!!

I feel Bruster's gets overlooked since there's so many great ice cream shops in the Richmond area…read more The ice cream quality is up there with it's rivals along with a nice assortment of flavors, toppings and sauces. There's cones, cups available for scooped and soft serviced ice cream. The service is usually friendly and fast as this is a walk up window ordering scenario. There's plenty of parking and with tables available around the building. As a bonus to us there's a Bruster's near our home which allows us to ride our bikes to the ice cream shop.

Gelati is one of our favorite places to get ice cream! The regular flavors are amazing and it is…read morealways treat to see what is on special. They have clearly labeled allergens on their ice cream and will scoop from the back if you tell them you have a dietary restriction or allergy. The staff are very kind about it. As someone with Celiac, it's super rare I get to eat scooped ice cream. I love that this is a place our whole family can enjoy! This location specifically is spacious and very clean.

This location is in a strip mall with kroger as the main store. There is a lot of parking. They…read morehave some indoor and outdoor seating with seasonal/holiday specials. Currently some peppermint options are there. I got banana and strawberry. It was very good. The gelato is usually quite good here. The staff were fine

I would give 0 stars if the app would let me. Stood there nearly 10 minutes, nobody came out from…read morethe back to serve me. Shop ostensibly open, it's almost noon. Called to the back. No answer. Clearly these people are not interested in actually doing business.

I have always been a huge fan of Gelati Celesti. It is a Richmond staple. There are so many…read morelocations so you can get your sweet fix no matter where you are around town. The ice cream is very thick and creamy. Portions are large - I typically get a toddler or small size. It is on the pricier side but definitely worth it. They have a variety of flavors and allow you to try as many as you want. They also have unique seasonal flavors, which they update on their website and social media. There are pints and quarts available for purchase in store. This location has seating inside and outside under a covered patio.

Gelato Celesti is my favorite space for a "sweet treat." They have a wide variety of flavors that…read morethey change often. The plus is they allow you to taste as many as you want before you make the big decision of cone or cup. My favorite flavor is mint Oreo! It's seasonal and not offered often, but when it's offered I get it every time! My second favorite is strawberry! You can't go wrong with strawberry flavored anything!!! Their gelato is the same no matter the location. I've never had a bad batch. Also, the staff is always helpful and friendly and they do a great job keeping their buildings fresh and clean. I highly recommend Gelati Celesti!

If I could give more than 5 stars, I would. Super dog…read morefriendly. Staff loves the pups too. Food was delicious and portions are very large. Everything was fresh and presented well. Will eat there again when we are in the area.

We decided to treat ourselves to a Sunday brunch at Kreggers! They have a nice sized brunch menu,…read moregreat food concepts, great service and a fun atmosphere. Unfortunately, they miss big on depth of flavor. We ordered a few different items on the menu and almost all of them feel short when it came to the flavor profile. The star of the show was the maple potato wedges . They were cooked perfectly and coated with a sugary season blend.

Ice cream was fantastic as always…read more However, the food specifically the burgers were not very good at all probably worse than McDonald's besides that there's a way too much mustard as the burger was pretty much inedible

I did a mobile order and they somehow got everything wrong, I order sauced chicken strips and got…read moreplain, I ordered ranch and somehow got queso. They also messed my friend's order up the same. Very disappointing I won't be back here.