easily the most poorly managed fast food place I have ever been to. They are never open when they say they are, and the hours always change. On top of this there are times when they are just out of simple things like onion rings. The last time i went there they gave me day old burgers. I advise you to avoid this location at all costs. read more

It's always a little hard to rate a restaurant like Sonic... at least for Seattle area Sonics, the bar is set pretty low. You just don't go to a Sonic here expecting to have a stellar experience... So in that context, this was a delightfully mediocre experience. Service was pretty slow, but not glacial -- 21 minutes from order to receipt. Food was relatively hot and fresh, and only a couple of accuracy/quality issues. Staff was cordial, not friendly, not rude. So yeah... for Sonic, 4 stars. read more

10:09 PM is when we arrived. The stalls close at 10, so we waited in the drive through. 10:36 PM is when I finally placed my order. 10:44 PM is when i got to the window. They apologized for the wait, and said they just dropped fresh tots so it would be an extra minute or two. 10:46 PM and we finally get to go home! Lucky for them the food was good. Hot tots, and burgers customized correctly. We will return, but I hope they can fix how long it takes to get through. read more

I went one time for a rare hotdog craving. They were out of dogs. Bruh. How?????????????

Do not come at night!! If you come at night you will be greeted on the ordering speakers by a high person hopefully you know what high means.. it's means you had to many drugs or your drunk It made me uncomfortable That we were greeted by a high person at 6:00 at night!! I appreciate it that I was greeted by a high person she also almost poisoned my food she almost put drugs in it you could see her with the drugs I'm not sure who she is no pictures unfortunately so you may think this is a lie but trust me people who go on break drink, have drugs, and smoke.. I know that it is just a dirty little habit for people to do those things but please try and have a talk with people who drink or have drugs during break just to make sure they are not turning into crazy people. -Thank you! read more

No one is exaggerating when they tell how horrible the place is lol. I always try and try and try but I think I'm over giving this place another chance. I have literally never left satisified. Also, its run by a bunch of children, which is OKAY however give them some guidance. I don't know if training is bad, or management is bad but the place is going down hill. The team has lost my "ticket" multiple times. TWICE actually I went to get literally just ice cream and fries and it took forty something minutes. When I asked for an update they couldn't find my order. Another time I went just to get an ocean water and the same exact thing happened. You can't even get ahold any one for a refund so I had to stay and wait the entire time untill someone got back to me. The place sucks. I remember meeting the owner for the grand opening...I don't know how that guy is running this place and keeping it afloat. No one goes to sonic for the food...we go for the drinks and desserts. Its always disappointing lol read more

Worst experience ever!! Negative 5 stars if possible!! Couldn't order even yelling into the mic, then the person had an attitude.. Food was CRAP!! NEVER Again!!! Jack, Carls you rock compared to this place.. I came from the homeland of Sonic (Oklahoma) Soooooooooo Disappointed......... 2 Thumbs down........................... read more

Just drove 45 minutes to get 2 of the SuperSonic Breakfast Burritos. Terrible, just terrible, nothing like the ones we usually get at other Sonics. Didn't know till 45 minutes back home. Both Burritos were only about 3.5" long and one had just tater tots and onions and a tiny bit of cheese. No eggs or meat. The other one had eggs but still no meat. Seriously, how hard is it to make a proper burrito? If it wasn't so far away I'd take them back instead of just trashing them. Worst Sonic ever... read more

Sonic Drive-In - Terrible SuperSonic Burrito. Only taters and Onions and a tint sliver of cheese. - Burgers Near Me - Kent, Washington

I would give no stars if I could. I've visited five times over the last several months and they NEVER have onion rings. It's ridiculously stupid (I want to use a stronger word, but I'm trying to be professional) that those are still even on their menu if they never have them available. I went to Habit Burger Grill (right down the street at 132nd) this last time and they are now my new onion ring hit. Not to mention, two times out of five my order has been prepared incorrectly at this store. That's unacceptable, really. I loved Sonic when I lived in Texas, and it makes me sad to see this. read more

If you order drinks only, every time you'll be alright. Just drinks and maybe even then. They mess up my food order every time but the nice thing is that they are always quick to remake it when they mess it up. Also check your food and they will make sure to give you the item they ultimately left out. It's not bad but don't expect too much and you won't be disappointed. We come for the drinks and only get food sometimes. Just be aware and check your food before you leave. read more

If It were possible to put a zero on here I would dude my drink came with a long hair on it I've never been to this sonic before but after this you can guarantee I'm never coming back. please do better read more

Sonic Drive-In - Strawberry Limeades and Lemonades - Burgers Near Me - Kent, Washington

First time ordering food from Sonic Drive-In. The drive-in looks pretty fancy and all, and customer service is great. One thing I noticed while waiting for my food is that the drive in takes much longer then the drive thru; probably 8-10 minutes total waiting time. The food: French fries is a little salty and not hot, and my double bacon cheeseburger has kind of a plain taste. So, based on the service, food taste and the price of the 2 orders of burgers (costed me $19.50) I'm giving it a 3 Stars. read more

If there were such thing as negative stars, that's what this place deserves. I sat in the drive thru line for 20+ minutes for a single blast. See photo below. As I handed the cashier Alexia a $20 dollar bill, for a $4.28 bill, she handed me back $15.50.....UM what? Don't the registers do the math for them these days? It's not a lot to be shorted, but she handed me the ten & five and two quarters all at the same time with the intention and hope that I would not count my change as most of us do not do anymore these days. She then handed me the Blast, and I asked why I was shorted the remaining change (goes to my kids chore $$) she said "oh I was still getting the change for you" YEAH F**KING right lady! You are short changing people that pay cash and don't pay attention. She needs to be fired. read more

Sonic Drive-In - You Suck Sonic, hire some descent people that don't try to rip their customers off! - Burgers Near Me - Kent, Washington

Just. Plain. Gross. The hype was all but a hype - a new chain, but not worth driving or experiencing. I'd rather just get corn dogs from Safeway and fries from other local fast food joint. The chili cheese hot dog was nothing special - reminds me of gas station ones. The only positive is that my daughter enjoyed her nerds drink. I had a taste and it was ridiculously too sweet. read more

That is the dirty location ever meet Check out the drive-through window it's very dirty even I open my juice it was some a lot of hair on it that's really Deciles read more

Brought family from out of town so they can have their first sonic experience: We are beyond disappointed and 1 Star is too generous. We understand our server may not be able to hear us clearly with our face masks on, we repeated our order many times that the stall next to us added our selection to theirs because they said it sounded good. After about the 4th time of the server adding fries to my order and me telling her I was saying Medium Size Slushie she says "oh my god" like it was some inconvenience for her to not understand clearly what we were placing: it would be one thing of it was just me, but now I looked a fool explaining how the drinks would be such a good idea on a hot day. Hope I wasn't charged extra for sass. read more

Fast Food prices are high my goodness... times are changing ... the location is busy most times but today we were able to get a parking spot to order and enjoy our meal in the car. Lots to choose from but we all ordered the sonic double cheeseburger... my son could finish the super drinks.. Keto friendly meals! YAY!! read more

Sonic Drive-In - Burgers Near Me - Kent, Washington

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Once. Just once I would like to get what I ordered. For Gods sake pay some people that can and will think. I will pay extra...just to get what I ordered. On top of which the fried stuff that had obviously been sitting for a while after being cooked oil that was way to old to be still using. This place is HORRIBLE. Bottom line: This is not the Sonic I hoped for...you know...the one that had good fresh food with friendly service. AND NOBODY CARES!!!! read more

that girl brooke is all BARK no BITE. I pulled up to the speaker and she had the worst attitude... then when I pulled up to the window and asked to speak to her and she had a whole change in attitude. She tried talking to me in a sweet and calm voice. no ma'am ! where was that attitude behind the damn speaker ?? i also heard her yelling and scolding at the poor workers. She needs to get help !!! read more

it taste awesome. The burgers awesome. Hotdogs are amazing and AWESOME. this place is great.

Yelp, you need to give us a way to leave no stars, or negative stars. What a FREAKIN' dump. Terrible, beyond terrible. We had to wait 20 minutes for a milkshake. A MILKSHAKE. what are they doing, raising their own cow from calf to get milk??? And when I brought it up to the "manager," she starts throwing major attitude and going off about how she's the only one working and it's not her fault. Umm, well, then staff more people?! It's a freaking Sat night. And don't give your customer attitude when they're giving you feedback about the piece of crap joint you run. Don't go here. Don't go here. All the reviews are accurate. This place effin' SUCKS. read more

Just went to this Sonic. First and ONLY time I'll go. Whats the point of the stalls if you have to use the app to order and they just bag all your food, just like going in the drive-thru...... Order was tracked in the app and on their monitor. It then said order finished and that "DeeDee" is on the way. After 5 mins I looked around and saw no one. Waited a few more minutes, then I walked inside and was told "there's no dine in sir, you need to leave!" I said, "yeah I know, but the monitor said my order was complete and DeeDee is bring it. The monitor order and my order in the app is closed". The person then said, "oh, your food isn't ready and we'll bring it out". So then why was my order marked complete? Sounds like they are closing orders before they are done to lie on their order completion times. What a joke. Shady Sonic location. Shitty slow service. Would not recommend. read more

Worst customer service ever I've only been to here 3 times but 2 out of the 3 times and give me the wrong order and now they don't even have straws big enough To use all their shakes.... They have horrible customer service and are rude when you try to question them about your order when if they would have just double checked they would have seen they'd given me the wrong order But instead they gave me attitude so I left got home and yet again wrong order.. Avoid here it's the worst fast food restaurant in Kent you could possibly go to. read more

I absolutely love this Sonic location. Today, we pulled into a stall and an awesome employee came out and asked if we've been helped or had any questions. We asked our questionsand he was so helpful. Food was hot and order was accurate. KUDOs to this Sonic location. read more

This location is awful. Slow service and half the menu seems to always be out of stock. The carhop ports here are pointless and will only waste your time, they should just be blocked off by cones. Nothing like the Sonic locations in the south unfortunately. read more

DO NOT EAT AT THIS RESTAURANT PICTURE SPEAKS FOR ITSELF ! Burger was ice cold , cheese wouldn't melt. I took one bite turned on the lights and saw this . read more

Sonic Drive-In - Moldy burger - Burgers Near Me - Kent, Washington

Great slushy good service every time drive through is efficient and friendly. Love sonic

I loved taking my grandson to Sonic. I wanted him to experience the window ordering and have your meal served and place the tray in the window. I also taught him about tipping and such. It made him feel a sense of pride. I always be grateful for those specila times. The food is good. The shakes are awesome. They have something for everyone. I really enjoy going there. read more

Seems like everyone is complaining about the same thing here so I'll just get straight to the point. 1. Expect at least a 20 min wait at the drive thru or drive in. 2. Always check your order before leaving .. and I mean the WHOLE ORDER...try our drink, open up your sandwich to make sure it is what it should be, make sure your sauces are all there, etc. 3. Do not expect the same food/service as other sonic locations...expect worse! Now, if you take all of my tips into consideration you'll be happy coming to this location. Otherwise, going to a McDonald's near you is what I would suggest for a little happiness than driving here. read more

Right when I got to the window they decided to close. Shows close at 12 am. Sucks because I always give a nice tip to the window person. Don't know how they run this business at night but I guess they don't want to make money. read more

We usually go out of our way to come to this Sonic because we haven't had any issues with their service or food...until today. They were not busy, 2 cars in the lot. We ordered on the app and checked in. Ordered 1 sausage jr burrito, 1 jr. bacon burrito and a lg tot. Service wasn't super slow, so that was ok. We got home to find that the burritos seemed smaller, they didn't mark which one had tomato, sausage or bacon and we got 2 sausage burritos! Grr. Check your orders before u leave! read more

Sonic Drive-In - Receipt - Burgers Near Me - Kent, Washington

There's not much to say, if i'm being honest. Sonics need to have more workers to be in every single department. Keep this business running. You guys literally close at midnight but there are no employees working..? Customers come to Sonics for their late night cravings/quick bites but you guys aren't honestly doing your job. Plus with the employees, they're rude. Customers should always be right & you as an employee within this business; need to have some respect. Straight up. You can easily lose customers & business. read more

I was really excited to have Sonic finally in this area and close to my house, no less! Sadly, this Sonic sucks! The menu is different from locations I have visited in the South, they don't mix their ice cream well, they don't have specialty shakes (you can make your own, but they don't have even close to the options of other locations), the wait at the drive-thru takes far too long, and the staff were totally indifferent. It is unlikely I will be back. I'd rather go to Dairy Queen! read more

The only reason to go to Sonic is for the onion rings. EVERY time I've gone to this one they have not had onion rings; they always tell me they're out of them. So I get online and then go pick up what I'm wanting in Renton or Bonney Lake where onion rings are always available. I've learned not to even waste my time with this location. read more

I'm from California just moved here regardless of how I feel I treat people with respect I have a job as a manager working in the customer service field and I don't bring my personal problems to the job I ordered two slushies some chicken bites and toast the bitch came on the intercom mumbling with a attitude and had the nerve to tell me "I told you to slow down that's to much" and I'm talking to fast and it's all about the tone and communication she used I was ready to knock one of those bitches out and I was ready to go to war with anybody in the fucking store over the disrespect I'm just a customer coming to spend my money and I don't deserve to be disrespected PERIOD. read more

Slow-to-no service. Not sure if understaffed, clueless, or lazy. The food and deserts are good...once you finally get them. Proceed at your own risk. read more

Granddaughter loves Sonic, that's her Friday night treat. I only have one complaint her icee drink had a small hole on the side.

Went on Memorial Day to get the new cake batter Oreo shake. We waited in line for almost 30 minutes so when I came today (5/30/19) I expected a wait. I waited 20 minutes for my Oreo cake batter milkshake and after I tasted it on my way home it didn't have Oreos in it. I was not about to go back and wait another 20 minutes for Oreos but to say the least it was very disappointing. The staff looked rushed and the lady who took my card was not very nice and rushed me off. If I could give it 0 stars I would. read more

Sat at the drive- in- stall for proximity 10 minutes pushed the red button. was never acknowledged car pulled into stall next toys. Waiter came out went to the other car. We decided to leave. Won't be going there again. read more

Some woman of Hispanic decent couldn't get my order right to save her life. This is how the conversation went and thought I was being punked. "Can I take your order?" "Hi, I'd like a cheeseburger with extra cheese, mayo and onions." "OK, so you'd like a plain hamburger with extra pickles?" "I am sorry, what?" No, I said a cheeseburger with extra cheese, mayo and onions." "So you want a cheeseburger with extra ketchup?" "Are you joking around or do you have a hearing problem?" "Can you repeat your order?" "Let me talk with your manager!" 12 minutes later they come to my window with two bags of food. What did I get from all that BS? A hamburger with extra ketchup and pickles. read more