I wish I could put negative stars. I have never felt so disrespected ever from sonic. All I wanted was a Reese's blast with banana and peanut butter. She told me I couldnt. When I tried to order it as a milkshake. She was irritated and yelled at me with attitude that ALL ice cream is vanilla. You are at work, and should not be upset that I interrupted you hanging out with your friends through the windows. (Then tells me they are only taking drive thru. I heard you take the order of the guy right next to me.) I was just trying to make it easier. So instead I had to order one banana shake with Reese's and another peanut butter shake with Reese's to mix them at home. How does that make any sense? And why would you yell at me when I was only trying to make it easier for you. In the last 3 days I have drove 2200 miles across this country. I just wanted what I wanted. And let me tell you, if this is how sonic is here, then count me out. She said her name is Majah. I really hope she gets it together. read more

Sonic Drive-In - Burgers Near Me - Mcdonough, Georgia

This location fixes food and drink totally different from every other location in the area. It's as if there attention to details does not matter. A regional or district rep or manager should go to this location and order about 12 items so they can see that they don't require their team to stick to the way items should be made according to sonics guidelines. The manager Ezra is amazing but the lady manager is just there running up the clock because she does NOT work fast efficent or with customer service in mind. read more

Unlike Heidi, I am kinda butthurt. We've been here three times in the last month and each time the ice cream machine has been broken. The credit card machines rarely work so we usually have to give our card to the carhop. Last time, the whole credit card system was down and no one told us until our order came out... which was over 20 minutes after we ordered. We like Sonic, but this location is just madness. read more

I used the app to order, the one they made to help avoid the long wait. Well I pulled up 10 mins ago and I'm still hear waiting on 2 small slushes.. no one is in drive thru I'm the only one in the stalls. I checked in twice(via app and the red stall button) still nothing . read more

It is a terrible thing ,, stopped at two sonics and both out of onion rings.. the girl at the drive thru at this location shouldn't be working in public... this was about 11ish.. Barely understand her.. couldn't speak clearly at the drive n window... the worst customer service ever recorded. NEVER WILL I come to this location again.. read more

One star because I cannot give zero stars. My husband and my son and I have gone there three times now and all three times have been a disaster. The first time they just got the order wrong no big deal send it back finally got ours. The second time we pulled up sat there and watched as cars after us were waited on finally I asked the server why they would not wait on me she said oh your box is broken you need to pull to another one. After pulling to another one we ordered and again they brought us the wrong order Then the waitress argued with me that it was my order. I tried to go online and complain but nobody ever answered me. I tried calling the phone number to the place and again nobody would answer the phone. Last time we went we sat there for almost 30 minutes. Just to be given the wrong order. When I sent it back she brought out another order again it was the wrong order.By time we got ours I was already agitated I had asked for my burger to just have cheese ketchup and mustard and a little lettuce what I got was a burger all the way with everything I think they had. I had to take an off the stuff I didn't want to so I didn't have to send it back again. We no longer go there and we will not go there. read more

I don't even know where to start off at. First of all, I was the second person to even order food yet, I was the last to even get food. Second of all, it took an hour and a half to even make my slushee.When I finally get my slushee, it was NOT even a slushee. It had a watery consistency and I didn't even get the rest of my order. This restaurant has rude employees and very bad customer service and if I could give it zero stars, I WOULD NOT come back.. read more

This place SUCKS!!!!! I really wish I could give it a well deserved 0 stars! Food HORRIBLE and service slow is an understatement! Don't waist your money, time, patience. You'll be glad you didn't read more

Absolutely THE worst fast food restaurant I've been to in my 25 years on this earth. The staff is slow and like to play around and play grab ass while people are waiting for their food. Half of the ordering machines are broken so you have to keep driving around to find one that actually works. Then the food is just made the sloppiest way possible. I get that its a fast food restaurant but this place is laughable. Don't go to the tables to eat unless you like eating your food around a ton of liter either. Absolutely horrible read more

I just wanna say this has always been the worst sonic probably in Georgia. I was a sonic manager at a different location and I've always heard bad things about this one, but good lord it's REALLY BAD. everytime I've been here it's been an absolute nightmare between the rude employees, the slow drive thru, the undercooked or over cooked food or stuff just being broken. I'm currently 30 weeks pregnant, I drove 45 minutes to this sonic bc it was the closest for onion rings and a milkshake. They're out of onion rings???? (They make them fresh every morning so you're telling me you didn't prep properly) and this is the fifth time I've been here where the ice cream machine has been broken. So now I drove all the way here, to deal with attitudes and crappy service. I will NEVER spend my money here EVER again. I really hope this falls under new management soon, this store could really use it, and some upgrades to the systems. read more

i am physically and mentally addicted to their milkshakes! they are delicious! fresh fruit, oreos, cheesecake, banana cream pie! quick and kind service. read more

I just to work at this facility and I would not recommend going here to eat. The management team is disrespectful and rude. Honestly, if they can't treat their employees with respect, then don't expect them to treat their customers with any. read more

Is there lower than zero stars? This place continually has bad service. We made our last trip tonight after exceptionally slow and bad service. Too many other restaurants close by that would rather have our business. read more

I went to this location 05/03/15 store 4811 770-914-4123 I ordered a #1 sonic burger combo and a regular sized Slaw dog combo. my bill was 12.18 When the food came my fries was OLD as egypt. I circled back through and the cashier id#481105030337 apologized and said it would be 2mins53 seconds. I said ok but didn't like her smart attitude, so I said that's ok just give my money back not to mention I was nearly finish with the slaw dog. She came out exactly 20 secs later with the same fries they put in the microwave. I called back and asked the same cashier(I recognized her voice) for the manager. She told me her manager was busy and I asked her for the corporate number she put me on hold and never came back. I phoned in again and asked she gave me the runaround and I hung up. Then a guy called and said he was the assist. manager, did you just call"? I replied yes and I want your corporate number He said ok mam but first let me say I am soo soo sorry. I ended the call. I own a business and not only that but who the hell does that. If I took the old fries back it wasn't because they were cold they taste horrible I will NEVER go to this location again. If I ever hear of one of my staff members pulling some crap like this I would fire them immediately. Customers are what keep you getting your check read more