1) I ordered on the mobile site on New Years 2) I waited for a little while and got the WRONG order back. 3) I waited for another 15 minutes for workers to figure things out. 4) I was respectful and courteous, whochis not the norm for disgruntled customers. 5) I did NOT get any discounts or comped items like would be normal behavior on a manager's part when an issue is made. Instead, you probably violated health codes when you took the incorrect items back into your entity. 5) I was given expired vouchers for a free mini sonic blast. (See pictures) 6) If I thought you were capable of not messing things up anymore, I'd come back. But, I am really having a hard time believing it when I already gave you one chance. read more

Sonic Drive-In - Yep... these expired the day before. What a lovely way to start out 2021. - Burgers Near Me - Olympia, Washington

Something is wrong with this location. It's completely whack. As other reviewers have stated. Cold food, long wait, cleanliness is awful. If I was this franchise owner I would get this in order before it gets someone sick and they get sued. Stay away peeps stay away. read more

Went to Sonic tonight after ordering online. Followed the instructions and pulled into a drive-in stall and pressed the red button as instructed. I told the man my name and he said "We're only doing drive through." I said "But I ordered online." He said "You have to pick it up in drive through." Just before I pulled out to get in the drive through line I noticed an employee with a bag from the nearby grocery store sit down at an outside table. I went to the drive through and waited. After a car in front of me pulled forward I spoke into the microphone ordering box, once again giving my name and stating I ordered online. The voice there asked for my name again. After a minute or so he asked again, and asked what I ordered. I told him -- two combos, one with onion rings, one with tots, two shakes. He said he saw the order. So I waited some more for the car in front of me to pull around the corner towards the drive through window. There were some three cars ahead of me. The line went very slowly. Finally I was one car back from the window. The car in front waited, and waited, and waited, and then finally gave up and drove away. I pulled to the window. The guy who had been "on break" came to the window. I asked what was going on. He said there were only two people working, and he had been on break. The other guy had to cook and wait on people and take orders. He asked me my name, and then handed me some other person's order. I gave it back to him, repeated my name again, and he went to look for the order which had apparently been under the heat lamps for quite some time. 45 minutes had passed since I got in the drive through line. He handed me a shake, which spilled all over the center console of my car (my fault, maybe -- those styrofoam cups are flimsy). He asked if I wanted some napkins. I said YES, I WANT SOME NAPKINS and started to mop up the car. He handed me the other shake, and the bag of burgers, tots, and onion rings. I asked for my receipt. He couldn't find it. He asked if I had gone to a stall, I said yes, he said he couldn't find my name but since I had my food things were good. I asked him to check with the other guy, who was now cooking, so he went to ask. I waited another couple minutes and left. read more

Asked for limeade and coke waited 45 minutes until we went in and they were just sitting on the counter. Smelt very much like vape smoke and the employee helping us was visibly under the influence and ended up getting sprite not limeade read more

Good I guess, pretty plain but you get what you paid for lady was a little rude. Would have rather just ate at home.

Probably the worst Sonic I have ever been to My last two visits, I have left without ordering anything due to the poor quality of customer service. read more

one of the reviews said the blue raspberry slushy tasted like chlorine and it did at first but then it tasted really good like bro don't write ur review right away read more

Went there about a month ago. A female employee came out of the restroom screaming at me and my husband in our car that WE were being rude. We had just gotten there! She was screaming she had to go to the bathroom and we had no right to be bothering her. A younger male employee told her she had the wrong car, no apology or anything, just a continued tirade. read more

These people are so efficient they get the stuff The shakes are off the chart, the bacon Burger or off the chart. Everybody knows that we need vegan food, vegan vegan vegan save sonic driving everybody. read more

I like Sonic. But this one is terrible. The service is always awful. I started using the app to order thinking that would help but they still can't get anything together. read more

Took em 10 minutes to take our order and over 10 mins to deliver two deserts. This place is garbage food and garbage service. Straight up trash. I'm never going to Sonic again. read more

Only been to this one on Cooper Point twice in the past 3 or 4 months. First time it literally took about 45 minutes. It wasn't peak busy hours either. It was only 9 pm. There were probably 4 or 5 other cars max. Today I pulled up to the drive-thru box. Sat there for about 5 minutes and didn't hear a peep. Pulled out of line and drove up to the parking stall box. Took about 2 minutes for someone to come on and say that due to low staffing, only the drive-thru is open. This was at 3 pm on a Monday holiday. This place needs to get their act together. read more

The WORST sonic drive thru ever. They are SLOW every time I go thinking and hoping it gets better. We just ordered there for the LAST time and they got EVERYTHING WRONG EXCEPT MY SIMPLE GRAPE SLUSH. Everything we asked to take off was on there and the food was cold not even 5 mins later and we live close. HOW IS THIS ONE STILL OPEN? They need new a new owner and full crew!! Absolutely NO PRIDE IN THE JOB YOU CHOSE TO DO. One previous order I wanted spicy mustard on the hot dog and they consistently said it was not something they served but it comes on the New York hot dog and they still sell it. Makes sense right? GET NEW PEOPLE OR SHUT DOWN!!!!! YALL ARE JUST ROBBING PEOPLE OF MONEY AT THIS POINT. read more

I waited 20 minutes to even order. Than another 25 minutes to get to the window. They couldn't find my order. The guy didn't put it in the computer. Almost an hr wasted for nothing! I just said never mind. Never again read more

Slowest DRIVE TRHOUGH IN AMERICA.... BUT good FOOD The food is what it is I consider it to be good fresh fast food with reasonable prices. However your drive-thru is got to be the worst in all the fast food industry for the time I place my order for two cheeseburgers a corn dog and a burger meal to the time I got to the window got my food and pulled out I waited 14 minutes. It'd be really great if you guys offered an app where you can order your food online and come pick it up at one of the booths read more

Every time I go to this place they seem to mess my order up! I should learn my lesson. I may have a slight addiction to their ice.

Great customer service today:) The way the runner presented my burger to me was very impressive. Made me feel like royalty.

Attempted to place an order here and the cashier was rude and snippy with me while taking my order. I didn't understand what was going on in the screen and asked for an explanation and she just responded with attitude about it saying IDK. I am partially blind and things are not as clear to me so I asked so I could understand instead she just gave me unnecessary attitude saying "well uh I saved you a dollar and 68 cents." I'm glad I pulled off and left. When I came to leave a review I see that they average 1 star. I'm glad I decided against this establishment who knows what they would have done to my food if I bought some. read more

For spending 50$ you would hope they would make the effort to get the order correct. Ordered a cheeseburger w/ no bun, had a bun on it. 4 orders of chicken tenders and I reiterated the sauce we need. Not one order came with sauce, which made the horribly dry tenders worse. Barely any fries or tots came with it. All of it was stale and lukewarm. Every drink order was wrong. I love sonic but overall what a disappointing experience for the first time coming to this location. I understand it is fast food, but the prices they charge these days you would hope the service and preparation would be better. read more

I drove to 3 other fast food places & ALL had long lines on a Friday night. All I wanted was French fries to go with my burger I'd cooked at home. I start a new diet tomorrow & couldn't wait to get home with them. They were the worst I've ever had. I measured them to be 1/2-1 inches long. Over cooked too. Like little crumbles in the bottom of a potato chip bag. I thought they must be playing some trick on me for waiting in a very short line. Next time I'll stay in a long line & it won't be at this place. read more

We went late at night. They are so busy. As expected the order was wrong. Good thing we checked before we drove off. Drove back to our place that's 10min away and the food was already cold. read more

I came through yesterday waiting 20 minutes in the line. Had an online order. Waited. The cars behind me had left from waiting so long. Service is great sometimes. It is a hit or miss when your at this location. Do better read more

Fully expect to use the drive thru, the drive-in booths are either full or out-of-order. Just go to the drive thru! I am surprised when the person taking my order isn't short with me and the line is often long! The staff get food out steadily, just know that you may be given the opportunity to flex your patience muscle. read more

I do love their Sonic Blasts BUT we went to get breakfast at 8:45am and its 9:19am and I'm STILL waiting for my food. All I got was 3 tiny breakfast bowls and 3 black coffees. There was only one person in front of us. Super unhappy with how long we waited and the breakfast bowl turned out to be tiny! They are lucky we love their ice cream so much or we would never return. read more

Sonic Drive-In - Burgers Near Me - Olympia, Washington

Wow. I read it was the slowest driver thru but I didn't believe it. It truly is the SLOWEST DRIVE through. Stuck in the line the family had to wait 20 minutes to order and then another 10 minutes at the window to get our order. Others behind us were getting their food in a more timely manner. Once we received are food they added salt to our wounds when the order was WRONG. Son ordered a cheeseburger with no vegetables. He received the vegetables but no cheese. Other son ordered the boneless buffalo wings that had little to no sauce. My Coney dog wasn't a true Coney dog but a chili dog. Thirty minutes for fast food doesn't equal fast food. We should have left when we were waiting and could have pulled around but it was my son's graduation and he wanted Sonic's cheeseburger to celebrate. Not a very good celebration when his order was totally wrong. read more

My first time at sonic and probably my last!!! The burger was ok and I got onion rings which I paid extra for that were mushy and the breading was sweet, yuck! My husband got a foot long chili dog and they didn't give him a fork to eat it and they only gave one napkin!!! Oh and their ranch is disgusting!!! Along with all this the service was not the best but under the covid circumstances I guess I can forgive that!!! read more

Went there an hour before closing and nobody was there we waited in line at the drive-through and were waiting for 45 minutes at the speaker then we went up to the window and we watched all three employees run to the back when they saw us. read more

Incapable of getting even the simplest order correct. It's truly unbelievable. I've been there three times, and they've gotten my order wrong -- dramatically wrong -- every time. I'll never go there again. read more

Honestly if I could give them a zero I would. Went to pick up a DoorDash order and waited over an hour for a singular ice cream, went up to the door, went to the stalls and went through the line, not a single person answered so finally we went up to the actual window and the employees were so incredibly rude and disrespectful. When we finally got the order the ice cream was literally soup in the cup and when we went to deliver the order, the ice cream was so melted and heavy that the cup collapsed in on itself and broke causing the ice cream to spill all over the persons driveway. If I ever receive an order for this place I will immediately decline it and save myself the time and money rather than be belittled and disrespected by a bunch of children working an adults job. read more

Went here today to get a Chili cheese dog. We live an hour away from olympia and we were 1/2 way home before we realized the bun was MOLDY!!!! how many people before us and after us got moldy buns?! And when we went back she took the receipt good thing I got a picture of it! The girl who took our order was extremely unprofessional and had a horrible attitude as I handed her my change with my $100 Bill. She sighed as if I was inconvincing her! Make this right sonic. They gave us some free slushie coupon! This is disgusting. read more

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Ok, we've been here a few times hoping it gets better. No more. Is this the training site? They ARE SLOW! One occasion we waited in line for nearly 1/2 hour. Half the time the food is cold and shakes aren't shakes but ice cream not blended. My other gripe? NO RESTAURANT SHOULD BE USING STYROFOAM CONTAINERS! We're not going back. read more

I went to order through drive thru I normally have had no issues with Sonic except for the time it takes for my meal which I expect. I am waiting and hear the drive thru person saying through the intercom horrible things about the person in front of me. I don't know if that person was horrible to them but just that I heard them was inappropriate. I let the person at drive thru know that they were heard in case the customer yells at them. I get told to mind my own business and if I don't do so then they were refusing to serve me. I tried as a courtesy to give them a heads up and then I get yelled at. that is absurd. I did not yell. I did not disrespect. just told them that they were heard by others. she refused me service then. That employee had no customer service and disrespectful. I am not saying the lady in front of me wasn't being horrible just giving them a heads up that they were overheard. I should not have been treated that way. corporate did help though. I couldn't get through to the store though to talk to manager. read more

Stop in to pick up food to go as we are passing through on a road trip. The service was okay but they hardly give you what you order in chili fries. A large is a small. Ridiculous! You definitely don't get what you paid for and also was missing a french frie. read more

This sonic has let me down more times than they've made me happy. Specifically tonight when I went thru after having a pretty crappy day, all I wanted was a slush and a pretzel. When I got to the drive thru box there was no greeting. I checked the hours of operation on my phone and it said they were open until 11pm. It was only 9:48pm at the time. I waited and waited, even saying hello into the box a few times, with no response. I then drove up to the window where I could see at least 6 people inside clustered around on a far corner away from the window. A couple of the workers saw me and I could see they said "Someone at the window." But even after that not a single person bothered to come offer help or even tell me if they had to close early for the night. Insanely rude, inconsiderate and pathetically poor customer service. read more

The disappointment is unreal. We waited (why didn't we leave??) 45 minutes for food to finally be brought out, after 2 different calls to red button telling me it's on its way, cold and melted. Twice they lied saying it was being brought out immediately, twice it was 10 minutes waiting before I called again. The girl who finally brought out cold food and melted shakes looks at me and says NOTHING but here you go. I said hold on, let me check it. COLD POPCORN CHICKEN and MELTED SHAKES. I said we're not taking this, I'll just call manager in the morning. Her response 'great, do that.' We went to Taco Bell a block away and were in and out in 4 mins. Stupid me for not heading there 30 minutes earlier. Don't go here if hungry, go full, you'll be hungry again before food gets to your car. read more

Complete disappointment. Warning: The commercials are infinitely better than the food at Sonic. We were on our way to the coast last night, so we stopped at Sonic because we wanted something quick so we could get back on the road. And we'd never been to a Sonic. I doubt we'll ever go back. The service was great. Whomever took our order (Tara?) was very nice, patient and helpful. The accolades end there. Well, almost. I did have some kind of iced coffee thing (Coffee Twist?) that was really good. But it wouldn't warrant going back. The boneless wings were a hot mess. The extra crispy chicken strip basket included 'NOT' crispy chicken. There was no onion ring, as indicated on the menu. The Texas Toast wasn't seasoned in any way, and soggy. The tater tots were - remarkably - the best part of our meals. Here's a new one - we were given a packet of ranch dressing that had been OPENED! Are you kidding me? It had been open a while too - the top of the ranch had congealed and had a crispy edge. Of course, you're 3 blocks away and getting on a freeway on-ramp before you figure that out. There's no reason to even consider Sonic, unless you have a fetish for limp toast and opened packs of Ranch. read more

I'd like to give that fourth star, but the service is just too inconsistent. This is the 4th time I've tried to order the Oreo Dark Chocolate Custard Concrete, and the 2nd time it's come out practically vanilla for lack of dark chocolate powder (and I know it's a flavored powder, because I've gotten one before that had enough powder, but was not thoroughly blended). Having been raised in the south, custard was a pretty common thing, so when Sonic added it to the menu I was excited; It's a little harder to find in the Pacific Northwest. But the inconsistencies in the product, you guys need to step the game up. Please. read more

Sonic Drive-In - An alleged "Oreo Dark Chocolate Custard Concrete" from this location, that is fairly vanilla. And light on the Oreo. - Burgers Near Me - Olympia, Washington

The worst experience ever!!! Took almost 40 min to get my order and, it was wrong the the worker argued with me it was my fault! When she brought it back it was still wrong forget it. Not worth my time. read more

My first time here I felt way over charged. The burger was good, but small and the onion rings were nasty I didnt even eat em. This time I went to give it another chance after they had the 3.99 BLT combo with tots The drive through line was long n not moving so we went to park n order. Waited 10 mins and our light went off, no order was taken. Turned it back on sat another 10. We started backing up to go back to the drive through which the cars there were moving and seeming to be serviced and suddenly we hear a voice. Pull back in. Guy says we cant upsize tots to a large with that special, I say ok well I'll pay if u can make it large i dont care how you need to ring it up. He says I can only do that if its separate. Ok then ring it separate I said I'll pay. We finish ordering. And like 20 or more minutes go by, wtf. Drive through is moving and the cars around us disappear, so my hunny goes in. Our food is sitting on the counter. So now my tots are cold. My resses blast icecream seems hardly blended. And the icecream itself isn't good. Mcdonalds reese's mcflurry would've been much better. Then we come home and his chili cheese tots have just cheese. The bacon in my sandwich was great, but the sandwich was soggy from sitting. This is fuckinh ridiculous. Severly unimpressed and annoyed by how much we paid for this bullshit read more

Will never eat at this Sonic again. Every time we eat their they don't give use everything we ordered. Yesterday my wife ordered boneless buffalo hot chicken clumps or something that resembled a nugget and they wanted to charge us .27 cents for ranch to dip them in WTF really spend a ton to eat no dipping sauce for their buffalo chicken. This Sonic is the worst of all their restaurants. By by never again. read more