Only Dairy Queen I've ever been too that doesn't serve Root Beer floats. The woman at the counter told me she could sell me Root Beer and soft serve ice cream, but not a Root Beer float. read more

I have never been treated so disrespectfully by a cashier in my life. I was there on the evening of June 28 and got a milkshake that was very runny, all "milk" and no "shake". When I asked for a refund, the employee kept getting "cute". Trying to talk me out of a refund and to choose a different flavor. When I took that option she told me it wasn't possible. I again asked for a refund, she still kept trying to get me to not do the refund? It was bizarre. I insisted she refund me, then she went to talk to someone. Then lingered talking to a different employee, then came back to the counter acting like she couldn't do a thing for me. Another employee came and took two seconds and had my refund processed. Seriously the most ignorant employee I have ever dealt with, her dismissive attitude was uncalled for, the whole experience was so strange. I was on the way to the hospital to take the shake to a patient and didn't appreciate the rude way I was treated, nor my time that was wasted. read more

food is always so fresh here. Literally for the last few years. My kids always ask for DQ bc it's one of the few places we can trust to get a fresh meal when we eat out. The worst feeling is not trusting your food to be safe or sanitary. At least for me. Appreciate that guys. read more

The service was excellent, and some good hard workers in the front and back , definitely will come back to dine in another time

The food was okay. Went through drive through for a quick meal and ended up in the drive through for almost 25 min because they couldn't get our order right. When we tried to correct them, they got frustrated with us. We ordered a meal and only got the burger. When we asked about it, they said "no, that's not what you told me and I obviously didn't hear that so you didn't get it". The team was rude when we inquired about it. Definitely won't be going back to this one for awhile.. read more

I got a blizzard with Oreo and peanut butter cups extra tonight. It had no chunks of anything in it and it was watery like a shake. Ordered cheese curds with honey mustard and no sauce. Our other blizzard had very few pieces of snickers. Not happy read more

I ordered the bacon, two cheese deluxe combo through Door Dash. I paid extra for a large drink and another extra for a large blizzard on top of three other large blizzard orders. All the blizzards were fine, but there was no drink, delivered and my custom order of the burger with no mayo, no pickles and no onions were ignored. I got my burger with everything in it and no soda. The food is good but it's not a good idea to order here to go or order through DoorDash. You're just going to be disappointed. Just eat in so you can correct what they messed up. read more

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Ryan gave me great service He was friendly and smiled and made me feel like I'm in a welcoming environment.

Meal deals!! I love the classic chicken fingers and fries. The chili dog. And the classic $6 lunches specials

We usually order ahead of time on the app before we come here, but occasionally we like to sit inside. Most of the time it goes well. However, the last time almost every table we tried to sit at was dirty. One of our burgers was slathered in a ton of mustard inside and outside of the burger and wrapped up. Then my kids order was literally thrown on the table in front of them by the employee. The toast fell out when she did that and the she just responded with "oops". It was so awkward we didn't even want it replaced because the vibes there were completely off that day. This location used to be amazing and everyone was so friendly. Not sure what happened! read more

The food is always good and well made and they never have gotten an order wrong which you can't say for any other fast food restaurants close to it. (Burger King and McDonald's). Staff is very kind. Only thing is I wish they had a bike rack but I haven't biked there in a while so that could have changed. Overall best fast food in this area read more

So long story short as soon as we walked mgt was yelling at employees. Very unprofessional considering we had our grandson with us. All of our food was cold. Called corporate received coupons for 3 free sandwiches. Againt my better judgment went back ordered 2 sandwiches a crispy chicken and a bacon and Swiss that were terrible. One wasn't cooked all the way red in middle. Don't understand why they can't seem to put out fresh hot food. Lesson learned will not be returning especially since we called corporate and still same terrible service.​ Sunnyside location Fox Ridge lane read more

Their food is amazing, the service was great I definitely recommend this place, they have never messed up my order always gives me a spoon or fork when needed. read more

We got a Snickers blizzard with chocolate ice cream which was very bland & melty right away - disappointing! We also got a chocolate dipped soft serve ice cream which didn't live up to our expectations! The chocolate coating was very thin & the ice cream wasn't milky enough. The only nice thing I can say about this joint is that they had pleasant employees. read more

Dairy Queen Grill & Chill - Snickers blizzard with chocolate ice cream very bland & melty right away disappointing! - Fast Food Near Me - Olympia, Washington

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I'm going to be rating them down based on poor location, LONG lines at the drive through and the rare order gone wrong. with that out of the way it's DQ... what's not to love. I haven't been inside since about 2019 due to the year known as friday the 13th. their seating area was always clean and well kept. service at the counter was usually faster than the drive up just because of the poor layout of the drive through. read more

Come often. First review. Their Blizzards are absolutely delicious. Love to try out the flavor of the month. Haven't found one that I haven't liked. The $5 buck lunch is such a great deal. Having the special Bacon BBQ one today. Three thumbs up because this place is such a great supporter of local schools. I always buy a NTHS Ram card because of the free blizzard deal. Staff are always supper friendly and nice. I think they must hire the local high school kids as they are always so polite and nice. Great place. read more

We asked for an old blizzard not on the menu and they happily made it for us. The only downside was that we got up charged. The guy at the window had great customer service and was very kind. Only other complaint was that the blizzards were slightly melted. Overall, amazing blizzards-- better than most we've had at other locations!! Happy tummy's now. read more

We have been going to this DQ for some time (20+ years). I have never been treated so poorly (including most restaurants). The woman taking on order on Dec 24th 2023, was completely rude to my wife. We needed up walking out and not finishing our order. Her attitude is atrocious. We don't deserve to be treated like that. read more

They have 13 year olds running g the place. I ordered a banana split and I had to send it back twice because the bananas were mushy and brown but they try to cover it up with the toppings lol!!! After I took the second one back and asked to speak to a manager I asked if they had fresh bananas and she said no. I then said I did not want my banana split and she said OK. She did not even offer to refund my money. I had to go up and suggested a refund. Listen to all the bad reviews. Everything is 100% true. Do not eat here!!! read more

I just asked for a chicken sandwich with a slice of onion, and this is what I get seriously do a better job. read more

Dairy Queen Grill & Chill - This is what you get at Dairy Queen when you ask for Sliced onion on your sandwich. - Fast Food Near Me - Olympia, Washington

DQ stays busy. Id imagine that means they can hire more people. So tell me whos the idiot in charge on 03/30 at 9:40pm? Who has the young black girl run outside, going car to car, to find the customer ? This happening, while youve two suspect MFs doing their business. Nevermind the idiot that lives on the side of the bridge selling dope. Or the fact that theres an SO facility just a few blocks away. Didnt someone just cut their GPS and cause an assault? Brandy or whoever the fuck is in "charge", needs to do some serious thinking. With a side of fries... read more

The food and of course Ice cream are great. My issue this last visit was with the customer service. I left a message and no response back. My husband and I went through the drive through and specifically asked for no lid on the sundae. When we got to the window and said we asked for no lid can you please take it off the gal literally threw it down for the other gal to take the lid off. I then said to the gal no need to get upset. Her response was WHAT really smart mouth tone then shut the window. Dairy Queen please put those employees with customers service skills at the window and those without doing something else. This gal really shouldn't be in direct line of customers. read more

I am writing this to share on all public sites, to inform the community of a situation that happened with my family last night. My Mr. and I decided to stop in at the Dairy Queen (611 Lilly Rd SE, Olympia, WA 98501) on our way home, to pick up a treat to share with our 6 year old daughter. Instead of a milkshake, as originally planned, we bought a mini blizzard ice cream cake from the freezer section. After arriving back home, we settled in for the evening and I cut him, my daughter and I a piece to eat. All sitting together, eating our slice.. He all of a sudden was disturbed. It caught my attention, so I asked what was wrong? That is when he said, "I just spit out a nail!" I was in shock and disbelief that it truly was a nail and asked, "Are you sure? It was in your cake??" He said, "Yes, I just took a bite and bit into it." I couldn't even wrap my head around it and immediately became very concerned, because our daughter was sitting right next to us, eating a slice from the same cake. Now, I was no longer in shock, but becoming very agitated of the thought that, that could have been my 6 year old that found the nail... That this nail could have punctured the skin inside of her mouth or if she would have swallowed it!!! Mommy is NOT happy with those thoughts and rushed to grab the receipt to call the DQ manager. I called the DQ we had purchased this from and asked to speak with a manager. The man on the other end said he was the manager. I asked him what his name was, he said "Brad". I explained to Brad (as calmly as possible) the situation and what had happened... His first response was to apologize and offer free food. I told him that I wasn't interested in free food, that I was extremely concerned for the safety of my child and the potential of what could have happened. That something needs to be done and someone needs to be aware of this problem. I asked, "How could a nail like this have ended up in an ice cream cake?!" He said that he had no idea and that there shouldn't be any kind of nails in that area of where the cakes are made. After the back and forth with him, he said he would be talking to the Assist Store Manager and having her call me tomorrow, to discuss it further. I continued with, I would bring her the nail to show as well, but make sure she calls me. Well, to no surprise... I did not receive a follow up call. I haven't heard anything from anyone. So, now I am very displeased and letting everyone know. This is extremely unacceptable and something needs to be done. I am upset and very concerned over the safety risks and possible contamination factor of this restaurant, the area in which these cakes are being made and the person/persons involved. Please read this and share to anyone and everyone you know. I want as many people as possible to understand this is unacceptable for my family/friends and I don't want anyone to end up with such a terrifying experience. I feel violated for my families safety and disregarded from this restaurants employees. read more

Dairy Queen Grill & Chill - The NAIL pictured above, was spit out from one of your ice cream cakes!!! - Fast Food Near Me - Olympia, Washington

Family and I went to get blizzards, we all ordered the mint brownie blizzards When we revived it my husband's was barely green (for the mint) and barely had any of the brownie and chocolate in it. When we brought it to the attention of the boy at the window he was very rude and unprofessional. They basically said oh well and that was that. We just wanted to get what we paid for. I will think twice about bringing my business to this location. read more

Got their $7 meal combo. No salt on fries nor did they ask if I wanted salt or ketchup. Shorted me my drink. Dry flavorless cheeseburger. Is it to much to put a little ketchup on the burger? read more

ahhhh, my once a month treat - a dipped in chocolate soft vanilla cone. It is the best ice cream I've ever had? Maybe not. But it is the best dipped cone I've had. And that's why for 60+ years I've been going to DQ ! By the way? No Dilly Bars? Could that be the end of the Universe as we know it? read more

They brought our ice cream to our table! Nice touch! I like the open space in this DQ, it makes it seem modern & hip. So many DQs are old and run down. This one is clean and new. Hey its ice cream! We all scream for ice scream! Don't bother adding whipped cream to your sundae! They charge $.60 but the amount of whipped cream is hard to even see! read more

Dairy Queen Grill & Chill - Fast Food Near Me - Olympia, Washington

HAIR IN MY FOOD OT ONE ITEM BUT TWO. At first it was pretty standard service. I was asked to pull up to a spot in front while my cheese curds were finishing up. The person that came out to hand me my food was acting sort of sketchy. I can't really explain but their body language seemed off to me. This man hand me the kids meals.i passed them to my niece and nephew, when I turned back to face the man to get the rest of my food he had his whole arm in my car. Like the food was literally in my face. Whatever. I pull off to a different spot of the parking lot. I start on my cheese curds and then I see a hair. Not wanting to make a big deal I just tell myself it's my hair. Me I start with my BURGER. FIRST BITE about a chew and half in I feel something in my bite. It was a hair. From the middle of my burger. I walked in and explain the situation. I asked for a full refund and was denied. And was only refunded for my burger and curds. I spent $41 and some change here after visiting my father at the hospital near by. They didn't offer to remake my food. I wouldn't have ate it but it would have been a good gesture. The worst part is, I DIDN'T EVEN GET AN APOLOGY. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Olympia, Washington

All I have to say is blizzard and dipped cone haha but for real clean easily accessible great staff read more

Dairy Queen Grill & Chill - Fast Food Near Me - Olympia, Washington

I pulled up to the drive-thru speaker at 8:58pm. They close at 9:00pm. I sat there and waited and at 9:00pm a female came on the speaker and said they were closed. I stated that I had been there since 8:58pm, when they were still open. She told me that they had been closed for 4 minutes. I told her that was not possible since it was now 9:01pm. Her reply was that their time is different than the time on people's phones and they go by their clocks that are set a few minutes ahead of the time on people's phones. I repeated that I had been in the drive thru since 8:58pm and asked if she was really refusing to take my order for a blizzard and she said yes, we are closed. She was rude and smug about it too, like setting the clocks fast and refusing to serve me was totally fine. I am still in shock. What horrible customer service! So beware, the hours they go by are made up and not real time!! read more

When we are craving ice cream we always go here they seem to be pretty clean their blizzards are very good

This would have been a 5 star experience had it not been for the attitude of the lady working the counter. She was very abrasive and impatient, and I really actually feel bad for anyone who has to work with her... or really anyone who has to deal with her in any way. The food was great, and the other person working the register was very polite and cheerful. I'm not sure who pissed in this lady's Cheerios, but I hope she gets out of the customer service biz soon. She should not be allowed around children or the elderly. read more

Y'all petty. The 2 for $4 ice cream cone/Sunday's starts at 8pm and I'm in the drive thru at 7:58pm and y'all say y'all can't do it bc it's 2 mins too early. By the time I'm at the window it's past 8pm but y'all still can't give me the deal lol. Fix your attitude, y'all the MFs workin at Dairy Queen don't be mad at me ijs smh read more

I hadn't been to Dairy Queen in over five years, so I was really lost when I first went in. The person at the register was very kind when I mentioned I'd need a minute, and helped as I ordered. Food was cheap, but still filling, warm, and tasty. Not to mention it all came out very quickly, which while I don't usually mind waiting much, it was still appreciated. Overall, a very nice experience and wonderful employees! read more

In a scene reminiscent of the famous restaurant scene in "5 Easy Pieces", I asked the young thing for milk for my coffee...not very hot in a self-serve thermos...and was told there was artificial creamer. I asked nicely for a little milk. She disappeared into the back and after what seemed way too long, reappeared and said I could buy a small carton of milk. Coffee in a DQ? My grandchildren were having blizzards and I fight the battle of the waistline, so the coffee is self-defense but couple the silliness of the reaction to a dash of milk and the lukewarm nature of the coffee equals this not-so-satisfactory review. I might add that a week or so ago, I ordered coffee...also cold...and was gladly given it. read more

This is my favorite DQ location! They usually serve the food piping hot and the orders always come out correct. Customer service has always been stellar and after coming here over the last 8 years, I don't think there's been any issues, ever. & perhaps, M A Y B E . . . If there ever was an issue, it was years ago and majorly minor. read more

Came in for a classic vanilla cone with sprinkles and they didn't have any sprinkles??? How do you not have the most classic topping in the world? read more

GOOD employee's, GOOD service and everything else is 100% good. Just the picture of the Triple Truffle Blizzard is very, very misleading. I never buy high sugar products but the advertisement was GOOD. There are no candies on top and it would not pass the turn it upside down test. I took a picture and will upload. There were candies but they were mostly at the very bottom of the cup. Maybe employee training situation. Just think if the blizzard came out where the employee set 3 pieces of the candy on the top spread out. I know that is not time efficient but that is how they show it in the TV commercial and it was what caught my attention. I NEVER eat bad but if I do, I want to be REAL bad! Dairy Queen is and always will be the #1 ice cream store so keep them kids happy. read more

The team is always so friendly. The consistency is great. They really look like they enjoy the job every time I go there, no matter who is working. That team is truly professional. read more

I brought the whole family in for some ice cream and was very pleased! Employees were very friendly! Our order was done quickly! No complaints here. I'll be back! read more