This place is the worst place after finding a hair in my food and plus waitting for 2hours for my food when this shit hole wasn't even busy plus I even called corporate corporate because my food cold and I had to wait longer then I should have I didn't even get a discount nor they didn't even care that my food was cold had a hair they found no sympathy at all here at this retarded place I will never come back to this place... read more

I have been to this Sonic a lot. For a while the food was good enough to forgive the service, but now I'm done. They're always slow, forget sauces constantly, and this last time I was lied to and given a 'computer reset' excuse even though I saw 2 previous customers served just fine, reveresed and pulled to the drive thru again to have her tell me they were closed (11:58 exact time of this). Goodbye Sonic Palmdale I'll never see you again. read more

Does not live up to the hype. The cheeseburgers are okay, obviously a fast food cheeseburger. I ordered a strawberry iced tea which was 3/4ths ice- not much drink. I have to say the mozzarella sticks had to be the only good part. read more

Worst service ever stood in the drive-through line for 20 minutes for a Coke. Need to get a better system.

I thought the whole park and order from your car idea was interesting but not that different from going through a drive through and then parking in the lot. The only difference is you are waited on, sort of. The food was okay, the burger I had was definitely better than your every day carls jr. or mac donalds, but it would not be worth the drive to try and find one. Their soft drinks are okay, but not something to go crazy for. Overall the place is good but not great. read more

This is one of the slowest sonics I have ever been to. At this moment I am sitting in the drive thru it has officially been 25 min. It's a little ridiculous, I understand that there may be a large amount of customers but the drive thru should be fast functioning. Another incident with this sonic: They open at 8am, & one morning me and my family went there at 8:20, and got in the drive through. After sitting in the drive thru for 5 min an employee came on the speaker to inform us that they were in a meeting and would not be functioning until 8:40-9 ish. They specifically have it posted on the sonic site that they open at 8. If they needed to conduct a meeting perhaps it should have been before the actual functioning hours of the restaurant. Other than that the employees did seem very friendly and apologetic. These incidents were possibly at the fault of higher up and set the guidelines on how to conduct things. read more

I've been going recently and the wait time has been ridiculous and the service is whatever but I really love the master blasts I am an ice cream fanatic and I can't get enough of the blast and the prices for it so be prepared for a wait if you go but if your getting a blast !!!WORTH IT!!!! read more

The crew was super friendly and helpful, but we waited 20 minutes for a Sunday and a drink.

Seriously!!! Ran out of wings at 8.20 pm. On the day of buy one get one free that start from 5 pm. to close. Only 3 hour and run out like this? Be more prepared next time if you gonna have a promotion like this please!!! read more

I don't know how they usually are but I waited literally 20 minutes in the drive thru. I only ordered two slushies. There were two cars ahead of me and they were both handed small bags of food when they received their orders. My slushies were all melted ): read more

Sonic Drive-In and Sonic Drive-In Corporate- I just experienced an extremely rude set of employees at your store. A late night food run turned into a session of unethical behavior from both your drive through employees as well as your General Manager who has absolute disregard for common decency let alone common food service norms. A simple conversation about a policy change turned into your drive through employee using the F word 3 times without any coaching or reprimand behind, what she thought, was a sound proof window. Your GM then backed her behavior by refusing to have a conversation with us saying she said we called her a name and that she didn't hear her use any foul language. I really truly hope someone who deserves to have a quality job replaces both of them. Sara, the drive through employee with a foul mouth, no integrity, and the inability to know her customers could hear her through the window and Karla, the unqualified, under educated in customer service skills, GM, need to be replaced immediately. Sonic, I do not believe they are the image you want to portray; lacking customer service skills and unwilling to listen to feedback regarding the customer experience. You've lost loyal customers today. On a positive note- your Assistant Manager, Michelle, was extremely polite-even when put under pressure- and did her best to try and make the experience one worth returning for. She looked visibly appalled at her GM's behavior. She deserves Karla's Job! I sincerely hope this feedback helps your company continue to be America's "Best drive-in" because tonights' Experience was far from that and has developed this family of 7 to retire as Sonic customers. Encouraging thoughts! read more

First time eating at any Sonic and will be my last. Fries were COLD .... The meat on my Burger was very dry and OVERCOOKED. This is why minimum wage should never go up!!!!! read more

If you ever at sonic make sure Brandon working he is good with customers and makes sure your food gets out in time

It will take you at least a half hour to go through the drive thru and then they still get it wrong. This is the worst location. Due yourself a favor and go somewhere else read more

I always come to this sonic since it within minutes of my house. Today I came in at 7:50 asked for 4 large strawberry cheesecake shakes and a mini strawberry cheesecake shake. Was told by an employee that if I waited then they would be half price. I asked to speak to the manager and she comes out thinking she the shit refuses to accept that I was promised half price at 8 and that she can't over ride. She refuses to help. They made me waste my time and then I'm still waiting. read more

We drove 50ml to get to this place and i love the whole experience. as soon as we Got there we were lost cuz we have never been to a place like this and HERMAN was so helpfull from beggining to end he was very friendly and even tho they were very busy he was always so patient and with a smile on his face VERY NICE i loved the food as well. My rating goes out to Herman and the food GREAT JOB with there employees. willing to drive there again for the experience again . read more

You tell me - The guy gave us our bags with most of the food in it and then we double checked and there was a missing bag of tots, so he actually wanted us to hand the bags back in through the window so that he could count them!! So we did and he came to the conclusion that they were missing as we told him in the first place. Freakin idiot. read more

Love the slushes and the food here. The order taker MIchelle always gives me excellent service and my order is always right. Van Pelt is a great carhop he skates really well and he is always nice and accommodating. Love this location the staff always see to it that you have a joyous experience. read more

Yes, I drove out just to try this. Defintely worth the drive. The milkshake was so rich and thick. Going back soon.

The food was fine, except i ordered no cheese on my hamburger i got cheese! They changed it but still! The push to order buttons did not work for me and my dad! We went through the drive throug, it took forever, the worst parts, it was on my b-day AND it was my first time there! So BAD first experience! read more

Bad customer service, rude employees, food is disgusting and overpriced, corporate doesn't care which you can see by their non replies to these reviews, the lines are too long because they take their time chatting instead of helping customers. This sonic along with every one I've been too is dreadful, horrible and should be shut down! Shut it down Sonic seriously! read more

My kids and i love coming to sonic for a nice slushee or ice cream on a hot day. I have been to a handful of them in my life and its sad to see most of them do not have skating servers. Today i visited and ordered 2 kids meals and a oreo blast. My kids were beyond fascinated with a server by the name of Van Pelt as they watched him fly by over and over as we waited. No sooner was he given the name "FLASH" by my kids. Great customer service read more

So the food is ok. The onion rings are funky though, they're strangely sweet tasting.I mostly go for the shakes and slushis. My problem with this place is the customer service. I've been coming to this location since it first opened, there's always some problem. I can remember a handful of times sitting in the drive thru and no one would say anything over the intercom for a good while. A few times the cars ahead of us would just drive off because of it. Food orders are usually messed up. The last time I was there they didn't bring me a slushy I ordered with the rest of my food and the employee said he would be right back with it, 15 min later and nothing so we just left. read more

It's good food, not the greatest, but good enough. I especially love the slushies, and during their "Happy Hour" they're half off! A large fruit slushie for $1.08? I'm there! read more

People get upset when they come here but honestly you see it's busy they should expect a little wait. The workers are very friendly and work extremely hard. I come to this sonic frequently and am always satisfied. People should be more courteous because if they were the workers they'd possibly understand how stressful fast food is. read more

I've been here a few times and the last two time I was extremely disappointed I order boneless wings and got chicken strips with barbeque sauce on top. The service is a hit or miss at times corporate really needs to step in. read more

I used to like Sonic. I went today for lunch and got the number 3. This is a bacon cheeseburger and tots and a drink. I asked for a coke with cherries but not cherry flavoring and the burger with no lettuce and extra mayo. My boyfriend got a number 3 with no pickles, just to put the pickles on the side and a regular coke. My burger had no mayo so I asked for a side of mayo. They brought packs of light mayo out, which tastes completely different. My coke had a massive amount of cherry flavoring. We let the carhop know that my coke was supposed to have cherries but not cherry flavoring. He was very rude and said, "Well why not just order a plain coke then?" I wanted cherries fucktard!! Everything also took a very long time. It took at least ten minutes just to get ranch when we asked for it. Unimpressed!! The only reason I gave it two stars was because our shake tasted good. We did have to request spoons though because it was too thick to drink with a straw. read more

Been wanting to try this place, now sorry I bothered. I pulled into a spot for service, took one look at the filthy order stand & decided to go thru the drive-thru. No wonder that at Noon today they weren't doing any business! The drive thru window was filthy with greasy fingerprints, the counter had been sloppily wiped, no concern for the edges or corners, they were dusty & dirty. Pulled into a different place to eat & didn't enjoy the view there, another filthy stand, the parking areas looked like many people had spilled food & drink on them. When finished with the blah food I went to the only trash can provided & it was filthy too! With parts of the lid laying on the ground. Who's kidding who? Why would anyone go back there when there are so many good clean places with tasty food? read more

Fresh made to order everything was great good customer service . , I love Sonic Drive in

First spot we parked in was broken thought about leaving should have. Second spot made the order food was nothing to write home about. Well try it one more time but only for a slushee or shake maybe that will be a 5 star but being that two spots were being used as parking the cars were backed in and empty and 3 stalls were inop one not posted they got a star 2 stars thus visit oh and 3 cars pulled in to the broken stall come on guys post a sign at least read more

i havent been to a Sonic's in quite some time. i like the idea. burger place with orders taken where you park. not too bad. service was decent. took some time for them to answer, but nothing outrageous. food delivery was prompt. no issues. burgers were good. i am not a burger connoisseur, so i cant say too much about it. chicken poppers were ok. not the greatest, but still pretty good. read more

Horrible service!! I didn't even get to order. Why? well because I was in the drive thru and told the person (Ashley) to give me a minute to decide since it was my first time going there. After having decided what I wanted I called her back on the speaker, and she rudely tells us that they are not taking ANY cards as a form of payment, only cash. So I was disappointed that she didn't tell me first hand about there "situation" rather then getting my hopes up to order and then be rejected. I had to wait in the line to get out and in doing so I see the car in front of us pay with a card. It made me wonder, "well maybe the cashier won't be able to take it and let the people know." This was not the case, they were able to pay with the card, this made me want to get down and ask for the manager to see if what Ashley had said was true. I did not, but this was very disappointing. Ashley wasn't only rude but she wasted my time, and lied, she gave terrible service. My perception of Sonic is ruined. read more

So what to say about sonic...well it is only the best place on earth...I think! When you live in Lancaster you really have to do your research on places around here cause they kept on advertising for Sonic and i was like man i want to go there so bad but there is none around here but then *BAM* there it was right across the street from Joann's and Wal-Mart...a sonic so I went over there i sat outside an placed my order and the service was so fast and the food was really good and they had my order right on the 1st try. i got burger and man was it good or what! i would defiantly go back and i love how you can pull up in your car and eat in your car there are not many drives in left and i love this. Now they just have to put some drive in movie theaters around and we would be all good. One last thing I like about sonic is they always have deals going on like at 5 they have happy hour and you can get any drink for half price, cant beat that and if you sign up for there newsletter you can get coupons. They sent me a coupon for a buy one meal and the next day you can go back and get another meal for FREE! awesome! so that is what i love about sonic so if you have not been there you must go and have fun. read more

Not always open in the morning when it should be. But the staff is always friendly and always have a smile.

Waited in line for over 30 minutes only because I was stuck between cars that would not move. There was a fight in the front no one was taking any orders just having everyone waiting in line for nothing. I yelled at the person in front of me to move out of line to let us get out because obviously they weren't able to take his order they wouldn't be able to take mine and he moved to the window and there was a lady asking him what his order was making us wait some more. Once the man drove off we arrived to the window and decided to make an order, the woman did not even apologize for the wait or offer any type of discount, all she said was there is a fight in the front. We finally ordered just for this lady to give us the wrong order and charge us the wrong amount so we tell her and she takes back our receipt makes us give her back our change and gives us a new receipt and less change with the wrong order again !!! Ridiculous, if I can get a hold of who ever runs this place they will not be able to shut me up. Worst experience ever these people you hire need to be retrained because clearly they can not count or let alone do their job. Don't come here people save your money and go grocery shopping and make it yourself waste of f-ing time!! I know we can't blame the workers all the way but come on someone needs to get it together or close this place because it sucks. read more

We waited for 15 min for girl to take our order. After pushing darn red button. No I will be right with you, nothing. My 10 year old daughter was ordering then rudely cut her off and poof the person talking to us was gone. The ppl next to us got there min. prior us ordering. All sudden we here same girl taking there order. So rude!! No answer, no I will be with you. Zippo, zelch! Then we waited over a min. She did not come back do we left. Unbelievable! We normally love shakes there. They just lost another customers!! Another car left (got there 5 min after we did)and they looked pissed off too! They didn't get meals either!! No customer service anywhere, no roller skating seen, long wait by window and only workers could go inside. Will not be going anytime soon,if ever...No one will disrespect my children like this!!! read more

Raised in Texas, I got quite nostalgic finding a Sonic drive-in in Palmdale. My family and I enjoyed their burgers, pop corn chicken & chilli dogs, onion rings and fries with some soda and milk shakes. Food got out in time and was warm, delicious and very enjoyable. Definitely going back soon. read more

I went here and waited over 45 min for my order and never got it so I just left service was terrible and very unprofessional, service was terrible they cut my off on the speaker twice and whoever was on the other side could not understand my very simple order read more

This was my first time and most likely my last. I waited 15 to place my order after pressing the red button. It took another 15 to get my food. I ordered the number 1 combo with tater tots and it tastes just like high school cafeteria food!! It really took me back I guess that was the only good thing about that. I did order the cherry slush and that was good. But not worth the wait. Please just do yourself a favor and go to in n out. You'll thank me for it. read more

It really is all about the experience! How many restaurants nowadays have the same feel as Sonics?! On top of that, their food is really good! I love their slushies, especially during happy hour (2p-5p) ;-) read more