Gave it another shot after craving an ocean water which is sprite and coconut flavoring... tasted like blue sprite and no hint of coconut. Was disappointed. Tried the burger combo which is their deal for $6 which is a steal! Burger was surprisingly decent, only thing is they made it wrong based off my customization... Got free fries thru the app which seemed like bottom of the fryer scraps that were small broken up pieces (but they were crispy at least). The onion rings were surprisingly good quality but they put my sugared dessert bites into the same bag which made the onion rings taste like cinnamon. Also didn't receive any of the condiments I requested. What I liked is the pricing on their app and deals. Also how you can order for drive up makes it very convenient. read more

Stopped in to order. Pulled in to the stall. Pushed the red button to wait for an order. After about five minutes with no response, pulled out my phone and watched a YouTube video. At the end of 16 minutes, still no response. That's 20 minutes of waiting with nobody taking my order. I pulled out while two employees in blue Sonic tee shirts standing next to the door stared mutely at my car pulling away, talking rather than taking my order after a 20 minute wait. I imagine that little red button blinks to this very day, still unanswered. Go to where they have adequate and competent staffing. This Sonic is a train wreck, and I cannot see it staying in business much longer. read more

I've already shared that this is the slowest and lowest quality Sonic in existence. Apparently my family doesn't read my reviews because they stopped there for lunch and this is what they brought home (see pic). Absolute trash. read more

Sonic Drive-In - Obliterated. - Burgers Near Me - Smithfield, Rhode Island

See all

First time here -- service was great, very friendly, quick but didn't seem like "fast food" The watermelon slush was DELISH. Southwest chicken queso wraps have been on my mind since first bite - definitely coming back !! read more

Sonic Drive-In - Can't drive by without trying this ! - Burgers Near Me - Smithfield, Rhode Island

Every once in a while I get a craving for a dirty coke and a Coney Island hot dog and Sonic is the best place to find these things. This specific location has significant staffing problems that have gone unaddressed for far too long. Even when placing our order on the app and scheduling a pickup time, we seem to always have to wait. They are always so short staffed that they close the dining room to customers and turn off the ability to have your items delivered to your car, forcing you to go through the drive thru line for pickup. After waiting for 20 minutes in the drive thru line, they handed me my drink and 3 bags of food. Before driving away from the window, I looked inside the bags, and saw that this was not our order. The employee took the 3 bags of food back and apologized, explaining that they only had 2 employees working at the moment and left the window. 10 minutes later, they appeared again with our correct order and apologized again. While the employees working today were polite and trying to do their best, you should avoid this location at all costs. read more

Sonic Drive-In - Footlong Quarter Pound Coney - Burgers Near Me - Smithfield, Rhode Island

See all

The food smelled like over cooked grease that hasn't been changed in a long time. The milk shake didn't even taste like ice cream. It tasted like foamy milk. All for $15. I am done going there. I have had too many issues during my last 2-3 visits. The employees are so unfriendly like we are asking too much for ordering food. I'll go to McDonald's before I ever come back here. read more

No one answered. all I wanted was food. the bathroom? disgusting. the food? nonexistent. I drove like an hour for sonic. I got no sonic. this is bullshit. read more

Time to retire Sonic and I only eat it maybe once a year... I got the super sonic double, tots and diet cherry limeade; the stalls were full, sat in drive-thru close to 10 mins just to order, when I got my order she said she was waiting for someone to cut lines, after a few minutes I got annoyed (I beeped abd tapped on the window) to say to just give me the drink because I wanted to enjoy my food hit, the food was not good (burger or tots) and the drink barely had any distinct flavor, the cherry limeade I make at home was/duet sprite and sonic drink sticks taste 100% better, the girl at the window had a nerve to cop an attitude because I wanted to enjoy hot food. All of these fast food places have gone down hill quality, flavor and service, it also wreaks of grease (it's very string). read more

my girlfriend and I were craving some good monzerella sticks from sonic and we were in the smithfeild area. we stopped for lunch around 1:30 with only 2 other cars there we continue to wait 20mins at the drive in kiosk, no one took our order. we then went into the drive thru just to wait another 25mins just to get poor quality food and awful service. i was givin a bad attitude from the lady at the window all because i wanted to make sure i got the right drink which ended up being wrong even after i asked. my girlfriend wanted groovy fries with groovy sauce they didn't give us the sauce and to top it off they had to ask me what i had ordered after already waiting 15min at the window. All around took about 45min, worst sonic experience ive have ever had read more

NICK was a rude mean person he was yelling at me when said the wrong thing it was very groos lights weren't on. would give ZERO stars if I could. read more

Waited nearly 40 minutes for the food I ordered ahead and it was handed to me ice cold, like they forgot to bring it to me. Absolutely unacceptable. No apology from the workers or anything. Judging by other reviews, what happened to he was not a fluke and these employees genuinely just don't give a fuck. Will not be returning. read more

I always come back, I don't know why. Every experience gets worse and worse. The line takes 25+ minutes every time. No matter the time of day, the amount of employees, the amount of people in line. For how long it takes, the food is somehow always ice cold and wrong. Maybe if the employees were working and not just standing in circles chatting the whole time, things might be fixed. Just not sure how every other fast food place can be fast, except for this one. read more

I live in Maine so we don't have Sonics up this way and my teen loves the slushie drinks and some of the apps. On our way home from Providence she asked to stop. We did an online order for 1:45pm on a Sunday. Told to pull into a car hop. Ok. 1:47 I push the red button. We waited and waited. I yelled to the young guy bringing out food our order name. Waited some more. He never came over. The lobby is closed so can't go in to get food. At 2:30 I told my daughter we are trying the drive thru instead. We get to the ordering window eventually. The woman was rude, just said pull on up. We did. Now it's like 2:45, an hour later. She says we never got an order for you with such an attitude. The attire was something to speak about. Shirt was up to her bra, her piecing was dangling over the counter tops. Just not appropriate. We showed her the email, her boss came over and said ok we will make it now. The bag of fries, mozzarella sticks and tater tots were ICE cold. Flavorless. Just all grease. The slushie drinks were so overly sweet it tasted like pure syrup. The manager came back over and handed us another bag (not our order but my dog loved the corn dog & 2 chicken sandwiches when we got home!). By now we left and it was 2:20pm! Over an hour wait for CRAP food. When we got home the cup was, no lie 4 inches deep of Nerds!!! It was disgusting. Never again. I've been to much nicer Sonics down in Florida. This is by far the WORST I've ever been to!! They need some serious training!!! read more

Over an hour wait in the drive thru for ice cream, so we left. Never reimbursed. Tried again tonight with door dash. The poor driver sat there for over an hour waiting. Not his fault but the order was cold and ice cream melted. Added 1 star for our Door dash driver. read more

Sonic Drive-In - This was supposed to be a sundae. - Burgers Near Me - Smithfield, Rhode Island

See all

Every time I have come to this location I have waited over 40 minutes. Currently writing this review while sitting in the drivethru after sitting in the stall for 35 minutes with no response on the call button. This location needs better staffing. read more

I have given this location so many tries. they are consistently out of food, doesn't matter the item, they won't have it. whether the middle of the day, during the week, a week night, you will be sorely disappointed, as I'm sure many others have been. Service is dismal with orders being taken at a snails pace. I truly don't wish ill on any of the employees but their overall work ethic can be described as "unamused". do yourself a favor and avoid it until some serious changes are made. read more

Service was horrible. It took half an hour to get two shakes. I was charged for a medium and small. Both are the same size overall horrible experience. read more

Sonic Drive-In - The price of the drinks and the size of the drinks. - Burgers Near Me - Smithfield, Rhode Island

See all

Terrible!!! You literally can't order food here. You can't go IN the restaurant, no one responds to the outdoor kiosks, and the drive through line is insanely slow. I have no idea how this place is still open. I was getting something for someone else so couldn't leave and watched countless cars give up and go. I will never go back to this location again. read more

DO NOT GO! We ordered on the app and waited 45 minutes at a stall - no food. Tried the drive through to see where our order was - 15 minutes and the only response was "I will be right with you". All doors to the restaurant were locked. Tried calling and got the recording that the number is out of service. I will dispute this charge and will NEVER return to this store again read more

This was one of the best service I've ever received at any establishment I got a cookie dough blast with extra cookie dough and o boy did they give me extra cookie dough (image below) tonight at 11:51PM I left this sonic smiling because it was all filled with smiles and love I can't believe what just happened this sonic just earned a very special place in my heart. To the lady that served me tonight deserves a raise and a pat on the back for her excellent service cause she really really made my night thank you to the sonic crew that worked tonight at 11:50 on 6/21/24. I don't usually give five stars almost never but tonight you guys earned it read more

Sonic Drive-In - Cookie dough blast and a small cup of cookie dough - Burgers Near Me - Smithfield, Rhode Island

very unhappy. look i'm from the south and i have never experienced a sonic that is so so bad compared to this location. The first time i was in line at the drive through, i waited for 10 mins. then when i got my food, we were going through it and i was missing 2 large onion rings and i had to wait ANOTHER 45 MINS just to get those. And the customer service was super shitty ! i drove almost 45 mins just to get shit food. the chilli and cheese on our coneys looked like it was a day old. never ever again will i go here. read more

I've no idea why this chain get hyped so much. I have given this location the benefit of at least 4 visits and the only thing I can say is that Sonic is consistent. Each visit being just as unpleasant as the last. Once you find a working kiosk (on each visit, at least one was always broken, so you had to back out into the busy lot and vie for a spot, on one occasion I had to exit the lot and come back in), service is slow. You have to sit in your car looking at only a wall of parking lot shrubs while you wait. Food isn't just mediocre, it's bad. Burgers are dry and grey, buns taste like bleach, fries are overly salted and sometimes soggy. Drinks are nearly pure sugar syrup. I've no I idea how this chain maintains itself. I never need to go back. read more

Service is nonexistent. Don't waste your time going. Waited at a corral - no one bothered even answering the call button (waited for ten minutes like an idiot). Got in drive-in lane which was also a nightmare. Never again. read more

Bunch of Clowns working at Smithfield location,,fact lousy service 3 people hanging around doing 0 at lunch , told me go around I tried still nothing I left.. standing around laughing like little girls ... another girl left also ..I called Corp.. the food is crap.. No lie read more

Ordered a 4 piece cheese sticks and Reeces Blast. The Ranch i asked for was still Marina sauce. The Blast was 3/4 full of vanilla ice-cream with a scoop of Reeces on top. Noting else. The cheese sticks lacked cheese! Literally an empty space in a overcooked fried hard shell. The fast food world is too expensive to be this bad. ​​ read more

Oh how the mighty sonic has fallen. I remember when this place opened, line down the road. Now there is zero service at the pull in and when you try to drive through, no answer. Place is a j.o.k.e. Go elsewhere... read more

Stopped by for some cool drinks on a hot day. Went through the drive thru. I got the vanilla slushy with strawberry and oh my, its a bit sweet, like a little too sweet . Also picked up the Oreo peanut butter master hand mixed shake which would be a 10/10 if they used real whipped cream, I'm actually a bit perplexed as to what that substance is. Good luck getting it up the straw tho . My son got the buffalo cheese dip bites and he liked them. Service was pretty quick and staff was friendly. read more

Sonic Drive-In - Buffalo Chicken Dip Bites - Burgers Near Me - Smithfield, Rhode Island

See all

Took almost 1 hours for them to cook our food. I mean seriously for 2 cheeseburgers is ridiculous. Unless you don't care about your life, don't come here. read more

They have people sitting in the drive thru and us waiting in line at the drive up booths where you wait. Absolutely no one was moving and absolutely no one was getting their food, so I don't understand what the employees were even doing all that time. And this doesn't even include the time I came here and got moldy buns for my sandwiches, but that's a story for another time. Absolutely awful service, I'm surprised Mr. Sonic is allowing all of these idiot employees get paid for doing absolutely nothing. read more

TERRIBLE i am incredibly disappointed and hurt. I had a terrible day and wanted to treat myself to some fast food because I never really get it, I then waited for over a half hour at the drive thru waiting to hear someone because the person ahead of me drove forward. A young girl then came on to the speaker and told me she would be right with me, i then waited another 25 minutes and no response. The line was absolutely outrageous, people kept leaving and honking. Sonic is NOT that good to be wasting peoples time, mind you it is 7:40pm on a Wednesday. They clearly do not care about their customers and the employees and employers should be held responsible for this mess. read more

do not come here. although i keep on coming back because its the only fast food place that sells corn dogs, i have a horrible experience every time. maybe its the former chick fil a employee in me, but it should NOTTTT take longer than 10 minutes to go through the drive thru being the only car. after being dissatisfied in the past with the speed of service in the carhop section, i decided to go through the drive thru to see if its quicker. it took them 5 minutes to even acknowledge me at the speaker, then another 5 to take my payment at the window, and then probably 10 more minutes to get my food. theres no reason it should take that long. what are they doing in there?! i ordered 3 corn dogs!!!!! that's it!! and i was the only car in there!!! this happens every time i go. on the other hand, the employees are very friendly and i loveeeee their corn dogs. read more

La-zy... drove up 15 minutes before closing and sat for a couple minutes at the intercom, to receive no service as no one answered the intercom. Drove by the window and there's a lady that I can see just leaning against the wall, on her phone as I can assume.. if you aren't open until 12am shame on you sonic for not fixing your online hours--and if you are open, shame on your employees for not wanting to work. This is not the first time this has happened. read more

I can't believe this place is still open. I was the 3rd vehicle in their drive thru. After 10 minutes, there was a faint, "Can I take your order?" I began my order And then complete silence. A few minutes later, the 4th vehicle is ordering. I drove up to the window to state what happened and the girl let me know that she was sorry and I could drive around and try again. Over 15 minutes in a drive thru with less than 5 cars should not take that long, let alone 3. Thank you for reminding me why I don't go there. It's been months since my daughter has asked to go there. There is definitely nothing fast about this place. Maybe they should get off their phones and do their job, or is that too much to ask? read more

I love their big menu and the prices are decent, including the awesome breakfast choices. But the app says 1/2 off drinks so I got it, and of course it randomly doesn't apply to coffee??? And this location needs to open their dining room. It's 2022, open the dinning room already so we can go to the bathroom and also run in for the condiments you always forget. read more

I think the employees are always scratching their in there. I stopped there for 3 times literally more than 40 minutes and I always had to leave. Terrible service sonic read more

Sonic is a classic fast food place to visit. The food is great, especially the shakes. The cheesecake shakes are bomb and are a must. About $5 for a good sized medium. They need to improve their straws however because that ice cream is thiccc. The workers do seem a bit annoyed with their job. The esthetic is uncommon but cool since you park your car and they come to you. I don't know why the ratings are so low of this place. Like it's fast food, what do you expect. read more

Sonic Drive-In - Oreo Cheesecake Shake - Burgers Near Me - Smithfield, Rhode Island

See all

Waited 20 minutes and no server. Then moved to drive through thinking someone will be there. Waited another 10 minutes and no one was at the drive through too. This was a Saturday afternoon too. So we left after 30 minutes without any food. Terrible read more

Awful. I do not recommend going at night. We had 2 different orders. One of the orders came out 5 minutes after we arrived and then when we explained to one of the employees that we needed our other order. She told us that she would be right out. 1 hour later the cops were called. EXTREMELY under staffed. The second drink that was requested was made incorrectly. Will never go back at night do not recommend. read more

I ordered the Mozzarella Sticks and found an earring on the bottom. This place doesn't even deserve 1 star. Absolutely disgusting. Make sure to check your food. read more

Sonic Drive-In - Mozzarella Sticks - Burgers Near Me - Smithfield, Rhode Island

20 min drive thru with no line. food was cold. order was wrong. service was anything but great . A waste of 23 bucks