This place needs to be shut down. I'm pregnant and crave their crushed ice. And last night I had a roach in my ice water from this location. I'm absolutely disgusted. read more

Sonic Drive-In - Roach at the bottom of water cup - Burgers Near Me - Vista, California

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Waited 15 minutes for my order, which was cold. Drink tasted like cleaning chemicals, which was alarming. Not saying it was intentional, they probably just didn't flush out the soda fountain properly, but still not okay. Also not the only bad experience I've had at this location recently. Contacted support, and they did absolutely nothing. This company has really gone down the drain. read more

Y'all. This place is terrible. The ppl that work here are the absolute rudest ppl I've ever met. They open late, close early, they'll have a line and tells everyone they're just done and won't take anymore orders. Had one guy spill a soda all over my car and refuse to replace it, and told me it was my fault for parking too close to the drive up menu parking spot. UPDATE: I see the Sonic Owner or whoever reply that they want specifics about my experience. They also messaged me saying I could email them and get a gift card. I don't want a gift card bc I'm not coming back here but I'll happily get specific about the several experiences I've had at this specific location. - two years ago I came here on about 9:30pm with a bunch of friends and we parked and tried to order and even though the hours stated they were open till 1am, they told us not to bother and that they were closing. It's not like they were overly busy or it was a holiday, they just turned off the lights and refused to answer anyone else that was parked or in the drive thru line. - last year, my sister was craving tater tots and I hadn't gone back since the incident above but went with her bc I figured it must've been a fluke. We got there about 4pm and went to the drive thru, and someone thru the intercom asked what we were doing there. We just kinda paused and said we just wanted to order. They told us they were understaffed and not taking orders. Then turned off the mic. - few months back, I got a part time job a couple blocks from this Sonic and my boss would get lunch from them once a week, and he'd send me to pick it up. I drove up to a spot and told them I was picking up an order, and one day a guy delivering my order spilled a drink on the roof of my car and when it started to drip inside my window I asked for napkins and he just told me that it was my fault. That if I hadn't parked so badly he wouldn't have spilled it. Then just left. No apology, nothing. - a couple weeks ago, my friends and I had a night out and while driving back to their house everyone shouted that they wanted Sonic, so my friend driving took us to this one and we sat in line at the drive thru at 10pm for a half hour. Nobody moved in line at all. A solid half hour of just people idling their cars. Then someone at the intercom kept asking how everything was going. Then someone came on over the PA and told everyone to go home and that they weren't serving anyone anything else tonight. *A few of my other friends and coworkers have had experiences like this at this specific location, they'd go before midnight and told to leave. Their kids in their teens would walk here after studying at the library and get yelled at just for sitting at a table. It's just always ridiculous and I don't understand why people still come to this location. Even if the food was miraculously edible, it wouldn't be worth it to go through these incredibly rude employees. Specific enough for you? read more

The girl at the drive thru was rude to my daughter and I. Food wasn't great. I didn't expect great food but what made us sad was the service. read more

My husband and I went in for a shake and it was mostly whipped cream. I was disappointed because they are expensive and I would like and full cup of product then topped of with whip cream. read more

Service was slow but the person running drive thru was very nice. Order was about 80% completely wrong or inedible. They added jalapeños and tomatoes to a burrito that doesn't come with it, no straw for the drink, tater tots were old, ice cream on the Sunday had weird powder/crumbs mixed into it and gave it a weird texture. read more

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So sometimes you want one of those Sonic ice cream things with goodies blended in. You know, the kind that is so thick you could turn it upside down and it would stay! Yes a nice thick ice cream concoction in a very large cup with a very long spoon. And while you have this craving, you are in your pajamas because it is after midnight. You are up after midnight because your little dog wanted a midnight snack and was making a ruckus in his food bowl. When he sees you he lets you know that the dry dog food bits were not cutting it and that we need to do a Sonic run...both of us in our pajamas. Just drive in and order from a great menu, come home and sit outside under the stars in this great El Paso weather and enjoy your Sonic treat. read more

I came through the drive thru and i was connected with ethan who was extremely helpful with my questions and patient as i was indecisive of what i wanted. he had a very positive attitude and i felt very welcomed and left feeling better than before. not to mention the food was great!! read more

(my response to their stock cut/paste response to every bad review)..... Still give this place zero stars. Look at all of the responses from Sonic for every bad review ...Each response is exactly the same - cut/paste offer for a gift card if you email some non-existent email address (so says real people who did respond to their "offer" for a gift card - whose email was bounced). I didn't ask for the gift card that they don't really give out - who would want a gift card to repeat a crappy experience anyways? Either fix the problem or go into some other line of business instead of scamming us. Amazingly horrible food is all I have to say. Cold and burned, mushy and limp, all at the same time, how do you accomplish that? One slice of limp bacon with stale mayo/limp lettuce/thin stale tomato slice. Expensive ($15) even if it had been good !! No thanks. Wish I had read reviews beforehand, I would never have gone. read more

This is not the same Sonic that I grew up eating at back in North Carolina but they are trying but they need to try a lot harder. I remeber the burgers tasting better but also back then they didn't care about transfat, gluten and anything else that wasn't good for you. So after seeing all these commericals I wanted to come by and check it out to see if it was the same. I got a milkshake which wasn't bad at all and once time I got a hot dog which could've been better in my opionion. I'm not too sold on the food but the milkshakes were definetly on point! So I would probably come back but I would only come if Pepper Tree is closed because we all know they have much better milkshakes! read more

Not the place to go if you're hungry and not the place to go if you want a fresh hot meal! You'll get your food faster...wait never mind. Sitting waiting for your food and seeing your order in process is deceiving. My hamburger was DRY and cold! I thought I got hooked up with my tator tots.....not! Keep up the lazy management Sonic you're doing a great job keeping a steady 2 star! read more

Sonic Drive-In - Crumbs - Burgers Near Me - Vista, California

I did the drive in thing and I waited for 20 minutes. Fast food? Everyone was late to the sport. This was so disappointing but they finally came. Next time please be a little faster. The food tasted awesome though. Nice and warm! read more

Service took 30 minutes. People next to us got their food within 5 minutes. finally got our shakes, I ordered a banana milkshake with chocolate. Did not blend the banana read more

Sonic Drive-In - Banana was not blended in at all... - Burgers Near Me - Vista, California

If I could give 0 stars. I would !!! This was absolutely terrible. Waited 30 mins for my food. Then the forgot 1/2 the order. When I told the girl on the intercom. She seems to have no idea what to do about it. Then the guy brought it out another 20 mins later ! And it was the wrong thing ! It took almost an hour to get one thing right that I ordered ! read more

Worst sonic ever. This place needs an overhaul. I waited till the 5th strike before writing this. If they close at 11pm, you need to arrive before 10pm to order. If you use the drive thru know that every night, not some, every night -- the ice cream machine used for all treats, will "suddenly" not work within 45 minutes of closing. Tonight it was 58 minutes from closing. This is code for clean it now so we can leave work right at closing and not a minute after. So if you want any desserts, know you need to order at least 2 hrs before closing. Also twice now they've had signs on order tower saying "sorry we closed due to employee walk" out only to drive by and see 4 people standing inside laughing and carrying on. Whose running this place!!! read more

Great shakes, reminiscent of my younger years. By the kids in the line, I'd say they like them too.

This sonic is the worst sonic. Hope you have an hour of your day set aside to wait on food.

We ended up waiting for our ice cream for an absurd amount of time. Not to mention the ice cream was poorly mixed/made, barely had any toppings, AND included the wrong toppings. We tried to give them the benefit of doubt thinking it was maybe just a rush or being understaffed but no. It actually wasn't due to either-- as a matter of fact we saw MANY workers just sitting by the drive through window making hearts with their hands, talking, laughing, etc: basically doing everything but working. Not worth it. read more

Every time we go, the burgers are thin, burned, and small. The fries and every side order are less than half filled, and the limeades taste like soda water. The chicken sandwiches taste like cardboard soaked in grease and then burned, and the fried pickles taste sour and fried in old motor oil. The tater tots are like cardboard pieces fried in old motor oil .. The higher the price, the worse it tastes. They always forget half of our order, which benefits their bottom line because half of the customers don't come back to get their food. Even though we paid a fortune, we end up in the bathroom excavating anyway. The problem is there is no solution except to never, never, ever go read more

I only ordered small onion rings, small chili cheese fries, and large mozzarella sticks. There was only two cars in front of me at the drive-thru, and a couple of cars parked at the place where you park and order. The wait was long for a drive-thru and not many customers. I waited about 15 minutes to receive my food after ordering, which I think is slow. I saw four workers in and out of the restaurant too, so I'm not sure why it took a long time. The size of my small chili cheese fries were really small for costing $3.69! (Photo included with size comparison to an iPad). I gave it two stars because of said negative experience, but on the plus side, I've had their shakes and a few of the food items before and they were okay. read more

Sonic Drive-In - Very small chili cheese fries for $3.69 :( - Burgers Near Me - Vista, California

I go to this Sonic several times a week, at different times - so I have encountered many employees. Everyone has been super friendly and professional, but the one I see the most is Yaritza. She always has a smile, and she knows her bidness...People like her keep customers coming back! read more

Bro absolute best service from Anna, the milk shakes were awesome. I'll be back soon!

Worst place for food but best place for deserts & slushies. I always order the blackberry raspberry slushie & im never disappointed till it's gone. read more

Easiky the worst sonic I have ever been too. It took me twenty minutes to get ant service whatsoeve. I am sitting at the drive thru microphone typing this read more

Sonic Drive-In - Burgers Near Me - Vista, California

Just had the worst service experience I've ever had at a Sonic. Ordered two drinks and sat and watched as 10+ cars got served in the drive through. After 35 minutes of waiting we chose to bring our business elsewhere. read more

iPhone 12 Pro for size references... anyway, don't recommend. The portions are a joke and the sauce tastes like watered down expired salsa not to mention I ordered a sausage burrito and received bacon. Wish I had a photo of the burger my bf and I ordered to share but it was so gross we threw it away immediately. This was a total rip off. Worst $20 ever spent... absolutely disappointing. read more

Sonic Drive-In - Sauced Jumbo Popcorn Chicken - Burgers Near Me - Vista, California

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I DoorDashed 3 shakes and some chicken poppers one of my shakes were missing there were no covers over the lids and my chicken poppers were not even in a bag just handed to me. Very little safety precautions read more

I had to put one star to be able to post this review Terrible terrible, I ordered the Chilli cheese dog combo, the fries are stale the hotdogs wasn't freshly made , disgusting, how does a business, food business at that be so horrible, I didn't even want to feed my dogs this food , If I wasn't busy, I would have took it back and threw it back at sonic, you need to know who's working and not sleeping. I think the food stays under that headlamp longer then its supposed to , PLEASE HIRE SOMEONE THAT APPRECIATES THEY HAVE A JOB, AND ENJOYS SERVING THERE COSTOMERS, THAT WAS MY LAST 7 DOLLARS, SO THANK YOU FOR YOUR DISGUSTING FOOD SONIC read more

Confused how everything in my order was incorrect all the way down to the drink? I ordered sprite and was given soda water. 0 sauce that I asked for, actually all the sauces BUT the ones I asked for. Rude and careless staff made this experience even worse. This is the exact reason our society is dying, the lack of care is a disease and it is spreading. read more

Disgusting. chicken is so old and dry and thin. only took one bite and had to throw it away. wasn't even edible read more

Sonic Drive-In - crispy chicken sandwich - Burgers Near Me - Vista, California

**HORRIBLE CUSTOMER SERVICE** Drive thru order. When I turned the corner to drive up to the window, there was a beige color 4-door sedan parked mid-way in the drive thru lane. Turned out it was the owner/ main boss of the Franchise in Vista, CA. The women was yelling at her employees through the vehicle window. What type of professionalism is she leading by example. I was shocked that I had to ask her, if I was able to pull thru to the window. The car speed away then returned to park behind me, in the drive thru lane and continue to have a conversation with her staff. If this is how the owner / top management conducts themselves, I could only imagine how the level of Service other staff members would provide us. Sonic core values are to "Ignite and Nourish Flavorful Experiences" what experience is this management promoting. I did however have a colorful but NOT Flavorful experience. read more

Went to sonics today first time in a long time, it was the one cheat meal that I was allowing myself today cost me $13 and this is what I got. Everything was over cooked with the exception of the potatoes being undercooked and I can't figure it out because there wasn't anyone there. One car ahead of me. And it took way too long to get my food... my mistake for not looking at it before I drove off. Otherwise I would've asked for my money back Definitely need to do better. read more

Sonic Drive-In - Over cooked chicken tenders, and one over cooked onion ring definitely was not worth the money I paid - Burgers Near Me - Vista, California

my hot dog was raw ... I ordered my foot-long coney dog and there wasn't anything in the first like 3 inches and the last like 3 inches and there was like hardly anything on the dog in the middle. in one of these pictures you'll see ether pink in my hot dog. my boyfriend's sandwich buns were burnt and cold. the fries were raw and still tasted like potatoes. you can see how pale the fries look. and lastly they forgot my ched r' peppers. i'm giving it 2 stars instead of 1 because the man who helped me when i came back was very personable and calm and gave me the option for either a refund or to remake all the food and i just asked for a refund. he was really nice and understanding as well. 0 stars for the food and 2 stars for the service haha. ps. they don't wear roller skates anymore :( read more

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Waited 30 mins for 2 burgers and fries when we did get our food our burgers were cold not even lukewarm it was incredibly disappointing

Honestly this location is just okay with food quality and service. I have gone multiple times before I decided to leave a review since it's a chain restaurant. Multiple times I've gone I ask for large items, and they give me medium but charge me for large. A few times I've gone for the item that was "the special" for that month or whatever. Like the most recent one was that big scoop Oreo sundae or blast. They didn't have the ingredients two times I've went. Then I got it, it was good good, went to get it a second time to share with sister and there was only Oreo in it really... which was disappointing. But I think the worst thing I've experienced there was I went through the drive thru. A car ordered in front of me then when I pulled up. They said "hi." I said hello. Then I waited for them to reply back. Then a minute passed I said I was ready. Then another minute passed, I said hello multiple times. No one answered. At this point cars are starting to build up a line behind me. I felt bad. Then I said hello, should I just pull up, I don't know if the speaker broke but I can't hear anything. Then the car behind me honked so I felt pressured to move up. When I got up there the car behind me then pulled up too. I asked out the window, "Excuse me, were you able to order?" Girl rudely said yes. I then said okay I'm sorry they didn't take my order so I just pulled up. Then the lady came out and offered my the order for the car behind me. I told her it wasn't mine and no one took my order after about 5-10 minutes sitting at the speaker. Then she said okay as soon as this car pulls up I'll take your order at the pay window. That car was there for about her 10 minutes... then when I got up there. She took my order, which at the moment was one slushee and one sundae. It took 10 minutes for just those two items. I'm sure I made some people behind me mad... either way. Yah. Overall: if you have time and a real craving for a slushee or blast, sit at a box window. read more

My bf and I waited 50 min for two sonic blasts and an order of mozzarella sticks only to be told at the front window that the machine wasn't working. Our mozzarella sticks were cold as well. I get that things happen and we got a full refund but wow, what a complete waste of time. Learned our lesson though, definitely never coming back to this location read more

Made us wait over an hour then had the audacity to say we still had to pay after they forgot our order then had to wait for it to be remade. Will not be returning, better service at the gas station read more

Yeah.... I finally got to get my SONIC on!!!!!! Earlier I was passing by and there were still a ton of cars waiting in a STAGING area.... A STAGING area! I'll wait thank you very much! It was 10pm there were 3 cars in the drive-thru so I passed them and went to the lil spot you can park and press a MAJIC button to place an order! I ordered a #1 with Cheese mayo and ketchup. (If you don't love pickles tell them no pickles!) I was expecting like 2 pickles and there were 9 fricken pickles so the pickle juice affected my taste buds! I got the Chili cheese tots and a soda. I picked up a grape cream slush for my friend. I was bummed to see that they don't have a place to put the trays after you eat... then I realized I guess they don't bring a tray to your window anymore! They just put everything in a bag. As I was falling asleep.... waiting because there was really NO good people watching going on. A voice came from behind me which made me jump! Didn't catch his name but he was friendly. Gave me my food and I was on my way!!! Yeeha! read more

Finally popped my Sonic virginity ;D I felt like a little kid again, so easily amused and amazed coming here. When we pulled up in the parking lot they have tons of ordering intercom screens at every parking spot. http://www.yelp.com/biz_photos/sonic-drive-in-vista?select=4aAyTRva5pl1TBiuxaRcsQ#7MK3XUtpNwNQ_mFZVsRI0Q Once you complete your order, a girl comes out on 4 wheel roller skates and brings your food to your car. AMAZING 0__0 we have nothing like this back in Hawaii. The Grub. [[ SONIC CHEESEBURGER $5.99 ]] http://www.yelp.com/biz_photos/sonic-drive-in-vista?select=p63gEQUxl8wAk0zDI_R8Mg#p63gEQUxl8wAk0zDI_R8Mg I have to admit this burger is WAY better then McDonalds. [[ BAGEL SANDWICH $5.29 ]] http://www.yelp.com/biz_photos/sonic-drive-in-vista?select=JhViiE_HBAauHXvbR6NNWg#JhViiE_HBAauHXvbR6NNWg Not too much of a fan of this. [[ SUPER CRUNCH CHICKEN STRIP DINNER $5.99 ]] http://www.yelp.com/biz_photos/sonic-drive-in-vista?select=R2y70FOLqNoycA4VcV3oxw#R2y70FOLqNoycA4VcV3oxw Comes with 4 strips of chicken, texas toast, tots, 1 onion ring, and country gravy. I just had to order this so I could get a little taste of everything. Thought it was hilarious that it only came with 1 onion ring. Overall my first experience here was really good. Everything we ordered was yummy and I LOVE how they have this roller skating thing going on. I also like how the meals comes with tots rather than french fries! Cant wait for my next California visit to eat more Sonic!! Or maybe if I'm lucky they will open one in Hawaii. :3 read more

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Came a few days ago, on 6/6/18 around 6pm. Was craving a hot dog or corn dog and randomly saw a Sonics commercial minutes later. Talk about good timing, when marketing meets the sharp pang of hunger cravings. Hubby drove and found a spot to park. Neither one of us had ever been to Sonics before, so this was a new experience. I checked with yelp first and was a little wary based on the reviews. This place averaged 2.5 stars, and most complaints were of staff and messed up orders. We decided on the New York hot dog, pretzel dog with tots, and a corn dog. I also utilized the free cherry limeade coupon (on yelp) for a drink. The food was good, it totally hit the spot and satisfied the crave. The tots were a nostalgic throwback to elementary school lunches (pretty cool). It wasn't fancy or gourmet, but that's not what I was looking for anyway. The hot dogs were as expected, easy and no frills. We waited at least 15-20 mins for our food, and the guy who delivered it was nice. He asked us if we needed anything else, but we said "no." We had assumed that we would automatically get packets of ketchup and mustard, but not the case. It was mildly busy, there were about 5 other cars in the lot and a couple at the drive-thru. Didn't see any questionable characters lingering around and the place was clean. I would come back again if I had another hot dog craving. Hopefully, the next experience is consistent with the first. read more