If you are looking for a dealership that listens to you, does not put pressure on you but shows understanding and patience than this is the place for you! We worked with Creighton over the last two years, Joe and Daniel the new GM in recent months. No matter how many questions we had they always showed understanding and patience. They honestly have all been amazing to work with. We always left with a smile on our faces and were never pressured. Daniel went above and beyond to find a solution when we were looking for a discontinued floorplan. He worked a miracle and made it happen. Today we picked up our unit and are ready for all the adventures to come! read more

Terrible service Terrible response The service dept is beyond terrible Will not respond or take ownership of warranty issues Maxie the service manager is beyond lazy Waiting over six months to repair issue and they have the attitude as we just don't care BEWARE read more

We bought our camper here. We used it one time, and the slide broke. Thankfully it was in and not out but we took it back to them because we had bought all kinds of additional warranties. Long story short they said the slide was not covered. The charge to have it fixed would be about $1900. FYI if your radio is the cause of your entire camper burning down, the only coverage you would have through the warranty is the radio. I'm still so upset about this and it's not fixed yet. I'll update when we FINALLY settle everything read more

Great people, great prices, and great products! Not pushy at all and they have some of the best brands around at fair prices!

We recently purchased an Imagine camper from Sonny's in South Carolina. The service was excellent and the staff were all friendly, courteous, and helpful. Cory set our camper up for us and went above and beyond! We look forward to doing further business with them. read more

DO NOT PURCHASE A CAMPER FROM SONNY'S RV IN CONCORD, NC!!! We were interested in trading our camper and they offered us 1/2 of what it's worth?!?!?!? So let's see...retail price for the new camper and BEYOND below market value of our trade-in. WOW!!!! read more

Sonnys is a great company to work with, Creighton was very helpful and knowledgeable. He was patient and not pushy with us trying to decide which camper best suite our needs. I would definitely recommend anyone to purchase an RV from this location and company. read more

Need to stay away from this place. Bought a brand new 2016 in 2015. Had nothing but issues with camper. Camper spent more time in shop than it did the campgrounds. Granted they didn't build the camper, but they are supposed to fix your problems. Constant AC issues. They could never get it fixed, but they told me they had it fixed. They love you and you are the king of the world when selling you a camper, but service is lacking serious customer service!!! read more

I have been a customer of Sonny's for years. They always go above and beyond to make my needs met. After shopping a few dealerships before I went to Sonny's it became clear they were the ones I wanted to buy from. I have not regretted it once. read more

I've been searching for years for a fifth wheel trailer. Came across Sonny's online not realizing that they're only 10min from my home. Knowledgeable and friendly staff. Johnny K was the least pushy salesman I've met and let me take me time and assisted me in figuring out my needs for such a large purchase. Service dept was great with the walk through and answered all our questions patiently. They checked out my hitch to make sure that I installed it correctly and even set my trailer brakes for me before my departure. They're quick to return my phone calls, texts and schedule repairs. Very happy that Tom Johnson Camping World was so bad or I would not have ended up at Sonny's! read more

Sonny's Camp-N-Travel - 2016 Grand Design Reflection 30BH - RV Dealers Near Me - Concord, North Carolina

Bought a brand new 2021 Grand Design, every single cold water inlet has leaked, have contacted the service dept, all they say is "my warranty is expired". it's a 1 year old camper and every single cold water inlet is failing. sounds like very poor craftsmanship to me. Now there a leak under my bunks, probably coming from the outside shower. I have sent multiple emails and the service team has stopped responding. I suppose I will have to contact the media and an attorney for help. This is clearly a lemon. I have a brand new paid for camper with leaks and water damage. I live in the rig roughly 5 miles or less from the sales/service location and they cannot seem to send anyone out to just "look at the issue". Buyers beware, service isn't good. Don't get scammed. I was sold a 35k lemon and now looks like I have to eat it. Grand design doesn't seem to put out the product either that sonnys says is "so great". I would recommend if you plan to buy a camper DO NOT BUY FROM SONNYS CAMP IN CONCORD AND DO NOT BUY A GRAND DESIGN, you will be highly dissatisfied. I would hate to think one of my customers spent 35k and a year later were having such issues. I definitely would respond in a more professional manner. I will buy again, but I will never buy from sonnys and never grand design. Buyers beware. read more

Purchased an RV and the fixed none of the items I found on the walkthrough after over a month! Took it back a few weeks later, with an appointment, and after over two weeks, I got the update that a technician was assigned to our RV, although they haven't even touched it yet. They want your money, not your business . read more

Worst place to ever purchase a camper. Bought a brand new shadow cruiser rv from them in march, camped in it 4 times and after every time camping the following weekend we had to take it back to get things fixed. This last time we took it back after a week trip to the mountains and found the roof was coming apart, fridge wasnt working, ceiling panel cracked and a list of other problems that have been repeatedly so called fixed. Since then i have not seen my trailer nor has it been fixed. That was 5 months ago, working on 6.i guess if you like making payments on something you cant see, cant use, dont trust, constantly worry and stress about, then this is the place to buy a camper. I guess when we went to look at buying a trailer and the trailer detailer was the guy that cared enough to try and show us trailers and sell us one, we should have seen the red flags and ran far away. read more

Bought a 2022 Grand Design Momentum from Sonnys at the Duncan location. I took it camping the same day I bought it and by the end of the first week had 21 issues on the list that needed to be repaired. The refrigerator didn't cool enough to keep milk from spoiling and after 2 weeks and numerous attempts to reach the service department the refrigerator went out completely. James finally called back but only after I left a REALLY nasty message that I was driving up from the campground to see them the next day. I am going to keep this short with all the calls that were made with no help from anyone at Sonny's. Even the thousands that I paid for a mobile mechanic plan didn't help. Apparently Coachnet don't have any mobile mechanics in S.C. Anyways, I had to go to Lowes and buy a refrigerator and put in the back bedroom to finish up the summer of camping. When I was finally able to get a date for service to take it in (9/3/22) they told me they were booked for nearly 7 weeks and can't take it in till 10/24/22. James encouraged me to take it somewhere else. Other campers I talked to in the Lake Hartwell campgrounds with campers bought at Sonnys said they had bad experiences with Sonnys. So stay away from them. I am in the process of filing a complaint with the SC Attorney General Office. read more

I had a EXCELLENT experience when trading in my travel trailer for a new (used) one. I never felt any type of pressure and I feel that all the members of the Sonny's Camp-N-Travel Team cared about me as their customer. I feel that they went above and beyond to provide me with a great customer experience. I visited a couple other competitors to see what type of trade I could get, and Sonny's by far provided the best EXPERIENCE (the trade-in value was pretty comparable). I believe I received a fair trade-in value for my travel trailer. I definitely recommend that you visit Sonny's Camp-N-Travel - you will not be disappointed! read more

Great customer service! The salesman Stephen was very helpful and knowledgable. Just an all around great experience. Would highly recommend!

My wife and I have been searching for a fifth wheel for quite sometime. We called and talked to Randy over the phone. He was accommodating and knowledgeable. He was helpful without being overbearing or pushy. It was like talking to a buddy. Marty was the tech that went over and checked the camper. He was awesome and very knowledgeable about the camper but also tips on hauling and extended staying in a camper. Anthony was the finance guy. Very friendly and professional. The whole team went the extra mile to make the purchase seamless and enjoyable. Overall a very great experience. read more

Bought a new travel trailer from Sonny's. The sales part went well and we had Sonny's transport the camper to a RV park in Myrtle Beach. The next month we went down to spend the weekend. We soon found the Ground Fault circuit did not work. I called an electrician friend of my and he told me to reset it. Did not work. He said not to use it until and electrician could check it out. We call the service dept at Sonny's. A very rude guy (Really sorry I did not get his name) told us we just did not know what we were doing and to bring it back to Sonny's. 169 miles and we had no way to tow it. Later we found the Starlight system only partially worked and one of the shades in a slide out did not work. Next morning when we got up and it was 38 degrees we found out the furnace did not work. One of the slides made a terrible noise as it came in. Would be afraid to use it again. Long story short it is now at Camping World in MB being repaired. They are very nice guys and will pick it up and return it repaired for a nominal fee. If I ever purchase another RV it will definitely be from Camping World. read more