Poor customer service asked Apple for a refund for my nails after they already cut and made me bleed on 3 of my fingers. They told me to come in so they can remove the nails for my refund.... Mind you I'm getting married Saturday and these are my nails for my wedding.... Crazy!!! Never going back. read more

Thank you Susan for these amazing nails! It was a tough ask to copy something I saw off TikTok, and you did amazing! read more

SOPHIA NAILS & SPA - Vampire velvet nails - Nail Salons Near Me - Poway, California

See all

Amazing service!! the lady who did my daughters nails is amazing she was so nice and her name is Susan.

It's was my day off and I was looking for a nail spa salon. When I called I spoke with Lynn the manager who was delightful and was able to accommodate and schedule my pedi and fill! Wow, so happy I finally found a quite and peaceful nail spa, which also had complimentary drinks ( wine or Mimosas)! Snow was my nail tech and did an excellent job! MIA did my pedicure and massage and it was amazing! Thank you Sofia nail for a quite and relaxing appointment! I will differently recommend my family and friends! Thank You read more

SOPHIA NAILS & SPA - Excellent! - Nail Salons Near Me - Poway, California

See all

Figured I would try this place ... great reviews and a co-worker recommended it . Did an online booking for a signature manicure and pedicure . Friendly staff when I arrived .. offered me a drink and started on my pedicure . My toes I do have to say are super cute and I'm happy with them . I haven't had a manicure in a long time but wanted to clean them up and pamper my hands .. this is where is went sideways . I wanted just a regular manicure .. they talked me into what's called a dip .. I originally wanted the signature manicure but I guess when it's changed to a dip you don't receive the manicure treatments . The dip seems to me like acrylics without gluing actual acrylics on your nails . The color doesn't match my toes .. and three of them have already chipped .. it's only been about 1 week .. I was told these would last a long time .. all in all disappointed in the manicure . Should've have just said " no" and stuck with my original manicure plan ... read more

SOPHIA NAILS & SPA - Chipped after only a week .. - Nail Salons Near Me - Poway, California

Lynn was incredible! So thoughtful and kind. I got the deluxe pedicure, the price is great for what you get out of it.

I highly recommend this nail salon! Jacky does my dip nails and she does an amazing job every time! She always respects my request to keep my nails short since I'm a nurse. She makes me feel super comfortable and I always leave feeling happy with my nails :) I also got a pedi this last time with Tammy and she also did a wonderful job! I had ingrown toenail surgery done a few years ago and she was very careful with that, I was impressed with how well she did. I also like the online booking feature, makes it super easy to schedule an appointment with your fav nail tech! read more

See all

TERRIBLE. i walked in today with an appointment and had to wait over 30 minutes because they overbooked. LILY did my nails. i asked for oval and my nails look like duck feet; wide at the ends, not the elegant look i was going for. i initially wanted a light pink but LILY took the gel examples away and said she couldn't do and gave me new examples. i got frustrated and ended up going with french.. and wish i left. never coming back that's for sure. IMPORTANT: the website says fillis are 35+, i was charged $50. LILY explained that fills are $40 and french tips are $7 which still doesn't add up to the $50 i was charged. DO NOT COME HERE, TIFFANYS IS WAY BETTER read more

SOPHIA NAILS & SPA - Nail Salons Near Me - Poway, California

Love coming here! Jacky and Snow are amazing! I did dipped powder for my nails and I love how it turned out. Thank you ladies! read more

1 star in order to write this review. I was talked into getting powder nails. The selling point was they would last at least a week longer, be more durable and better for my nails. She (the girl that works the desk and walks around) said I would never go back to regular gel nails. Sounded good to me so I went for it. Total disappointment! I honestly didn't like how thick my nails looked, additionally it was very disappointing she did not mention that by doing the dip powder and paying $10 more, I would not be getting the other services like cuticle treatment, warm towel, lotion, or hand massage, yet it was $10 more! That is an important piece of information to leave out. Furthermore, when I got home and put my glasses, I could see the polish/powder was stuck to my skin which is something I couldn't see when I left that evening. I called the spa the very next day when they opened and was told by the same girl/manager to come in at 1:00 so the nail tech could correct it. When I arrived at 1:00 there was somebody sitting at the nail techs chair. When I said I have a 1:00 with her she said I will do it for you and I said well you told me to come in at 1:00 so that she could take care of it, her response was she had a walk in so I take care of it for you. she proceeded to try and correct the problem but made it look worse. I told her to just remove it all and give me a refund to which she refused, although she did remove the powder nails and polish. I would have loved to have a good experience here, but unfortunately it was pretty awful. read more

Had a lovely experience celebrating my sister's birthday. Linh was very accommodating and went above and beyond to make us feel pampered! A truly first class experience! read more

When I booked with the nail tech I go to all the time the manager bump me to a lesser trained girl. I was disappointed bc a day later my nails chipped all day and they keep chipping. I have to cut and file them down. And this is the second time they've flipped my service. Manager does not know how to manage. I think they double book and take the higher priced service over a lesser priced service...very unfair to the booked client. read more

When I say this best is the best I say this as a person who has been to nail salon after nail salons from SD to LA so I know! When I moved here I was looking hard and wide for a great nail salon and this one literally had my name on it lol so I had to try it! And not only did they blew me away with their kindness and hospitality they also blew with me away with how talented they are! I gave Teresa a basic vision on what I wanted and not only did she apply it she made it better than what I imagined it! I love them so much I can't stop looking at them! I am so thankful to the SOPHIA crew! If you want to feel special and want your nails to feel beautiful you have found the right place! read more

SOPHIA NAILS & SPA - They made my vision better - Nail Salons Near Me - Poway, California

Jacky is my go to person! I've followed her from another salon to Sophia nails & spa and I will follow her anywhere she goes. She makes sure I'm happy with my nails every time and her work is amazing. Perfectionist is how I would describe her :) read more

See all

I've been coming here to see Jacky for more than a year now and every time my (dip) manicure lasts at least 4 weeks, and solidly. She takes time to do minor tweaks to the filing and shaping that show her skill level and perfection. My nails NEVER break, and I get compliments all the time. Their service is top notch & friendly, and they always offer me something to drink. Always warm and friendly. They accomodate changes to my appointment if I need to re-schedule. I will keep coming here as long as I live nearby! read more

My new go to nail salon over the past year. They have tons of color options and a great pedicure options, which is what I usually go for. I had a gel mani appointment today and they did not disappoint! I came in with sad broken/uneven/ripped nails and definitely did not expect much, but I left with super pretty well put together nails! Kevin, I think that was his name, did a really great job and made sure I left with exactly what I wanted and did a great job working with to make sure I loved my nails. I've done walk ins on week days, but I usually make appointments over the weekend. I like the vibe of the salon and I definitely feel like I get exactly what I ask for. read more

I followed Ms. Jacky here from a diff salon and lemme say she never fails to make me happy with my nails. I always go to her. They literally always look like the inspo pic I show her or even better! She's literally the sweetest and takes her time with the whole process like the shaping and the design. The red almond French tip design I recently got is beautiful and I'm in love!! Everyone there is so sweet and so accommodating! Thank u so much for everything!! read more

See all

Very impressed with my experience at Sophia Nails & Spa. My nail tech did an absolutely amazing job, and the manager was super friendly checking in on us & making sure we were fully satisfied with our visit. I got this cute gold accent design with a nude pink almond acrylic shape. Highly recommend! read more

SOPHIA NAILS & SPA - My nails design - Nail Salons Near Me - Poway, California

Got a gel mani and reg pedi for my daughter and i on 2/17. My gel manicure chipped one day after and noticed when I got home the gel is streaky. 2/18 I Called to get fixed, said I could come in. Called back, that I got stuck at work. I can't make it, can I come in tomorrow morning and said no unwilling to accommodate in the morning. I would not have to come back to fix if done right the first time, it is inconvenience for both. I am not asking for free bees but your services are not cheap. Sorry will not be coming back read more

SOPHIA NAILS & SPA - Nail Salons Near Me - Poway, California

I come from a family that owned several nail salons so my expectations are high. That said, please go see Lynn here. She's the manager a couple of weekdays during the week but she takes clients on Fridays and Saturdays. She aims to please and is the sweetest. You won't be disappointed. read more

I live in Portland Oregon and the wife and I came here while on Vacation. As a Guy's Guy I NEVER get a pedicure!! But the Mrs convinced me. I am so glad I did .. and I think I may be a fan. I saw Lynn & my wife saw Mia. They were so meticulous, gentle and Lynn is a absolute DOLL. It was like having a therapy / motivational session with her! I plan to come back every time we come down to San Diego. Prices are well worth it and you won't be disappointed. Love to support "good people," and that is what everyone here is. read more

See all

I made appointments online for me, my sister and her best friend last week. When we arrived they told us they had switched their booking system so they lost our appointments even though we had text confirmations. While waiting, the owner/manager asked what we wanted and we wanted gel nails with nail art. She convinced us to do dip powder instead saying it was better for our nails and would last longer. She did not mention that by doing the dip powder, we would not be getting the other services like a warm towel, lotion, or hand massages even though we had booked the package with those included. We paid in cash as they tack on the 2% credit card fee. Less than a week later the dip powder nail fell off and got caught in my hair. These nails are supposed to last 3-6 weeks. Waste of time and money. read more

SOPHIA NAILS & SPA - Nail Salons Near Me - Poway, California

Love Sophia Nails! Apple the owner is so kind and wanting to help with last minute appointments and changes. She always is so warm and welcoming. I usually see Tammy for pedicures but she was off today. So I booked Lynn and I absolutely love her. She never rushes anything and she cares so much about her clients. She takes the time and makes sure everything is perfect! Highly recommend this beautiful clean and friendly spa! read more

Walked in since like 3 months ago and was like..."wait am i at the right salon?" It looked AMAZING!! It definitely fits the vibe for Scripps Ranch and everyone per usual is so kind got my usual gel mani and pedi and they did not disappoint. The selection of regular nail polish and gel colors were to die for!!! I loved the receptionist! She was so freaking sweet and had such great hospitality which you don't see much of at a nail salon! Living 2 minutes away, this is my forever go to now. read more

SOPHIA NAILS & SPA - Just got a fill and some cute designs that Apple did on my nails. - Nail Salons Near Me - Poway, California

See all

Amazing!! First time coming to this location, totally worth the drive! Thank you Susanne, my daughter loves her beautiful nails.. you are truly wonderful, I appreciate your patience and your delicacy. God bless you always! read more

SOPHIA NAILS & SPA - Perfect full set - Nail Salons Near Me - Poway, California

They had great customer service n the place is really nice and clean. But my toes looked alright. I got a gel pedicure and the shape is not clean at all they look almost chunky. N then the lady basically forced me to tip LOL! but wtv at least they were nice. read more

I was invited here for a birthday gathering! It was an amazing experience in a private/separate area of the salon! The gals were wonderful , attentive, fun & did a great job! The salon is very clean, with beautiful new massage chairs and we loved the manager Lynn, she was such an exemplary promoter for the salon we thought she was the owner! We cannot wait to return! read more

See all

My first time at Sophia. I love my dip powder manicure (by Snow) and gel pedicure (by April). I enjoyed the massage chairs. The room is bright and spacious. Highly recommended! read more

SOPHIA NAILS & SPA - Dip powder manicure and gel pedicure. I know my hands are dry . I do wash my hands quite a bit. - Nail Salons Near Me - Poway, California

My Daughter and I always go to have a "Joint Activity " getting pedicure's when she comes into town to visit. Our pedicures and the service is always great. We have had Tammy, Jacky, Susan, Linh, and others... ALWAYS a nice experience. Very relaxed , Professional environment... and everyone is always so nice. And Like someone else mentioned, I enjoy the discussions about our families. Highly recommend. Looking forward to my next visit. read more

Great nail salon, really nice employees, and the complimentary glass of wine was a nice touch!

I was in the area and decided to stop by to get a fill. I haven't been here in ages. So happy they are still in business and Kim is still here! They are genuinely nice here, I never feel rushed and they ensure you are satisfied with your services. Plus the prices are good! Kim did my nails and got them exactly how I wanted them. I also had a relaxing pedicure. Definitely will be back when I'm in the area! A+++++++ read more

SOPHIA NAILS & SPA - By kim - Nail Salons Near Me - Poway, California

Looking for the best pedicure you've ever had? Look no further! Schedule an appointment with Jacky now. My husband and I have been getting regular pedicures for the past 10 years, so this recommendation comes a plethora of experience. You can thank me later! read more

Visited Sophia Nails for the first time today and both of us loved our experience. It's clean, they have plenty of color options to choose from and everyone was incredibly friendly. We each got a deluxe pedicure and it was well worth the price. Looking forward to coming back soon! read more

Been here four times now. Very clean, modern spacious spa. Lily is the best but I've been with two other people Kevin I think and another woman had great service each time. Highly recommend. Definitely call for an appointment as they do book up and don't let them push you into getting powder if you don't want powder! other than that I highly recommend read more

Made several appointments here and always some excuse that they're behind and need you to come back or later or come back another day. It's happened to me on several occasions and the incompetence on their end for not sticking with the scheduled appointments have become truly frustrating. Will not be returning. You'd think customer satisfaction is a priority considering I have been coming for over a year now but apparently, not. read more

They are simply the best. I've been coming here for years and every single service has been exceptional. It doesn't matter who you get- they all have the highest standard! read more

Love getting my nails done here. They always take their time and do such a good job! They are so accommodating every time I need to make an appointment. Definitely recommend!! read more

SOPHIA NAILS & SPA - Dipping powder manicure with gel dot design by MAY - Nail Salons Near Me - Poway, California

Such a good experience! They took their time and really made my nails look beautiful! I got the classic combo and it was only $45 which for an hour of relaxation is a bargain! Will definitely come back!! read more

COVID PROTOCOLS Everyone wore masks and there was hand sanitizer provided at the receptionist desk. There was a plastic shield at the receptionist desk but not at any nail station. My technician wore gloves for the first half of my mani and pedi and then removed them. PARKING Huge free parking lot shared between all the businesses in the plaza. EXPERIENCE I called a few days ahead and made an appointment for a Friday at 9:30am with no trouble. On the phone, I was quoted $35 for a gel mani, $40 for a regular mani + pedi, and $25 for a regular pedi. I decided to get a regular mani + pedi. There was one other customer when I arrived and she was almost finished. They seemed a little surprised when I showed up but I said I had an appointment so they had me sign in. I chose my regular nail polish colors and the technician removed them from the rack (COVID protocol). She walked me to a massage chair and had me soak my feet while she worked on removing the leftover gel polish on my fingers. The gel polish was mostly chipped and only on maybe 5 fingers total so I wasn't sure how much they would charge for the removal. My technician did a very thorough job with removing my cuticles and prepping my nails before painting them. She even gave me a quick hand massage with lotion and foot/calve massage which felt great. Before painting my hands, she asked if I wanted to pay now so I wouldn't have to when my nails were wet. I mentioned the 10% Yelp coupon and she asked the owner about it. I could hear them debating the price to charge me since I also had some gel polish removed. She said it would cost $40 so I gave her my credit card since I wanted to tip in cash and didn't have enough cash to cover the service and tip. I wanted to tip $7 but didn't have perfect change and the technician saw my dilemma so she eagerly offered to break my $20. I said $7 and she repeated $7. She came back and handed me $8 and said "$7 back", then hurriedly stuck the rest of the cash in her cart, taking a $12-13 tip! I was shocked and want to believe that it was a sincere mistake in communication, but the speed in which she tucked away the cash made me think otherwise. This definitely ruined the experience a bit for me. She also used a Seche Vite top coat on my hands which had the shrinkage issue on a few nails, as pictured. I know regular polish doesn't last long but my manicure started chipping the next day. I'm willing to come back and try gel next time since they do have decent prices and the service was great, other than the tip scam. Either tip with your card or bring exact change!!! read more

SOPHIA NAILS & SPA - Regular pedi (O.P.I nail polish) - Nail Salons Near Me - Poway, California

See all

Great service. Reasonably priced. No annoying technician asking you to upgrade or get additional services.