If I could give zero stars I would. I made a reservation for 8:30 in their website, I Arrived around 9:45pm. The place was empty despite stating on their website that they close at 12pm. The door was opened I walked in and a gentleman saw me but just walked off. A young lady came from outside and I asked her if they were closed and she said, let me go check because, "we have been slow". She came back and she seated us. The young lady took our order. Then the manager went over to speak to my friend notifying her that they have different locations and that they were supposed to be closed which, I didn't get the point because, we had already ordered. Not one time at any point did anyone say, they were closing or if we want to order to go. Everyone was walking around with slippers on. Why wait until we sit down and ordered to tell us that you were supposed to be closed; that's very unprofessional and ghetto. Mind you I'm traveling from New York and thought this was a good place to come especially with the decor. I should've went to Princes Hot Chicken. And now I see why they were empty. read more

Soul - Outside - Italian Near Me - Nashville, Tennessee

I loved this place! We decided to visit on Saturday night around 6:30pm. We did not have reservations and was able to get seated right away in a booth. I absolutely loved the decor around the restaurant! It was so cute, colorful and aesthetically pleasing. Due to the LED neon signs on the wall, they were courteous to even have tabletop ring lights nearby for your convenience. Our primary reason for our visit was to enjoy cocktails and to listen to the band. The band started at 7pm and they were so awesome!!! Our drinks were on point and the bartender did an excellent job!! We nibbled on a few appetizers which came out probably 5 minutes after we placed the order. Our server (Chloe) was friendly and prompt and kept checking on us throughout the night. We enjoyed a great night at this place and will look forward to visiting again! read more

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If you're looking for a restaurant that feels like a club that has wild lighting and decorations and also live music, this is the place to go. At first entrance into the restaurant, the vibe felt so chaotic. Not at all in a bad way, I just felt like I should be meeting my friends on a dance floor instead of for dinner. With all of that being said the food was so good! I got the chicken tender basket with the garlic Parmesan sauce and my partner got the grilled chicken with Mac and cheese and collard greens. We also got the fried green tomatoes to share. It was all so good. We will definitely go back! Parking is also very easy with a lot right outside which I always love especially in Nashville. read more

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This place is definitely a vibe. From the live brand, the decor, the drinks, and omg dont forget the food. Tip: if you get there at around 430 and sit for a while you wont have to pay extra for the band. We danced, sang, and just had a great time. When I go back to Nashville I will definitely go again. Last the service was great. read more

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Such a great vibe with true-to-name Soul food! The salmon, collard greens, and yams are fabulous! It's also Dog friendly on the patio!!!! read more

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Such a fantastic meal and fabulous decor! Staff was friendly, prices were reasonable, and food was flavorful and delicious! When walking out after dinner, I was extremely uncomfortable with the people posted up outside the establishment, and then I observed bullet shells in the parking lot as I walked to my car. Whew! Such a fabulous experience followed by such a bad taste in my mouth. I'll be back, but I'll give it time for hopefully those items to be eradicated. read more

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Soul was lackluster and I am sad to say so. We enjoyed the DJ and her music selection as well as our cocktails and that's basically it. We had a wonderful server named Ryan and she was very accommodating and welcoming. Food 2/5 My lobster dinner with two sides was uneventful. The lobster tail was nice, but the sides were not. The cabbage was saturated in oil. The mac was gritty and nasty. My server was kind enough to switch my mac for waffle fries (which were good). One friend ordered the catfish nuggets and she marked that they were overcooked and the batter looked as if the fish was cooked in old grease. My other friend had a wing dinner and said her meal was ok ( she was hungry). My margarita was delicious (frozen lime). I would honestly only return for a cocktail and to hear some R&B music. Service 2/5 Our server Ryan was great (5/5). The initial greeting and seating was not smooth, we were greeted and then the woman left to begin making drinks at the bar, never to return. Someone else came after her departure finally and seated us. The restaurant can use more servers or employees and training to make operations run more smoothly. I say this because the drinks took forever and there was only the one woman making drinks and our wait was longer than to be expected. What I do not care for is the "entertainment fee" that no one discloses on the bill that is for the DJ apparently and it is 18%! Not a fan of restaurants with these tacked on fees of convenience. Pay your entertainment for DJ-ing and don't tack this cost onto your customers. Ambiance 2/5 Now this depends on your taste and is subjective. The vibe of Soul gave gimmicky and busy. There is a lot of stuff to look at and you feel like you have stepped back in time or are seated in and old school basement party or a movie scene. Overall, I am in no rush to return. read more

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Came for a friend's birthday brunch and had a great time! The live entertainment is cool, but started halfway through our reservation (we got there around 11:10AM). If you're hoping to hear music the whole time, I would recommend coming around 12pm or later. The service was great and super nice, no complaints there. The food was pretty decent. I got the caramel pecan waffles and they were fine. I had no idea they would have strawberries on top, which aren't my favorite, but it wasn't bad. My friend got the chicken and waffles and the portion size was amazing for the price. Another friend got the big breakfast plate and the fruit does seem super fresh here. They do love to garnish with strawberries though!! Overall: would come back again, but not a super special spot. The food was decent and entertainment was unique! read more

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Fun and tasty lunch! I visited Soul on the Monday of Hot Chicken Week because they were participating. I hadn't been there previously. We were greeted by a smiling Server who sat us in a spacious booth. The restaurant is large, clean, and decorated in a playful manner. It all helped make our visit very enjoyable. The $7 Hot Chicken Week special included 2 Hot Chicken Tenders with fries and pickles. The tenders were large, juicy, well cooked, and flavorful. The spice level was low. The tenders were accompanied by a large portion of warm French fries. The meal was the perfect size for lunch and was a deal for $7. I noticed their new $10 lunch menu has 10 items on it, including a Burger with fries as well as Fried Catfish with Shrimp and fries, and also a fish sandwich with fries. The vibe at Soul is fun and this would be a nice place to bring a large group. The food is actually really good and the staff are very pleasant. I would definitely recommend Soul. read more

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I'm not sure what's going on with soul but it's definitely gone down hill. I'll never come back here ever again. My mom was visiting from Florida and I was excited to bring her here but I was very disappointed as you can tell from the pictures. The past few times I've been here my food was undercooked. I didn't even get to eat anything, The waiter didn't care at all, walking around so fast like he was doing something so important and had the nerve to ask if the tip was cash or card ..... The guy who was passing out the food was smoking with another waitress in the parking lot and someone had to go get them to take orders and I'm wondering if they washed their hands. Never again read more

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This place has horrible service after having reservations we were seated for 45 mins without any type of service which was less than 2weeks ago and to find out today their permanently closed..go figure read more

Tried this place with friends. We ordered salmon croquettes, bottomless mimosas, lamb chops , the alchemist drink and island tings drink. The lamb chops came with scrambled eggs, toast and a hash brown. Everything was ok I was expecting real hash browns though not a frozen patty. That would be my only complaint. The lamb chops were good cooked well. The alchemist drink was good also. So my friends said the 2 salmon croquettes were ok. It came with 2 pieces of toast, and a hash brown. They said everything was ok , same complaint about the hash brown. So the real reason for 5 stars the service was great our server was very nice she was awesome. The vibe and music was everything. Overall we enjoyed ourselves. read more

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Planning for our first trip to Nashville, this place was a must try on our food list. WOW, WERE WE HIGHLY DISAPPOINTED!! To be transparent and fair, the staff we interacted with was nice, though it took a little over 10 minutes to be acknowledged once we were seated by the hostess. The ambiance of the place is pretty dope and definitely has a date night/club vibe. There is VIP seating, outside seating and a dj playing music inside through your meal during the afternoon. From our understanding, after chatting with staff, there is live music on Saturdays and Sundays 7p-9m. These were all great things that brought us in, but the excitement was deflated tremendously when the food was brought out along with a hidden entertainment fee (seen in the picture). We had high hopes for our meals as they were both featured on the "chef's special" portion of the menu. The presentation of our main dishes was something we were able to look passed as I was able to wipe the juice from around the brim of the plate and the chicken was smoked, therefore it had a charred appearance. However, both the oxtail and the cabbages were drastically over salted and my mac & cheese had a rather burnt taste to it. My wife's smoked chicken was super dry and multiple dressings were brought out to provide flavor. The rice and pinto beans were a good pairing, though the rice was overcooked (mushy). After trying to give the food a chance, we concluded that the food was so unsatisfactory that we asked for the bill leaving more than half of our portions at the restaurant without requesting a to go box and went to another restaurant. Upon arrival of the bill, it was found that there was an 18% entertainment fee attached to the bill. Something that is not disclosed on their website, nor did we see upon entry to the establishment. We assume this was because of the Dj's presence but would have liked to be informed before being seated. So, just a heads up, as it will spike your bill up, not including a tip if you choose to provide one. Unfortunately we didn't stay long enough to see if the live music was any good. Overall, we left disappointed. 2 star experience taking into account the ambiance and the hostess and our server. read more

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Avoid this dirty place at all cost. We arrived at 11:05am, the waitress was less than friendly and looked annoyed about whatever was happening behind the scenes. Upon ordering we were told that half the sides we came in for were unavailable. We decided to make the best of it and order anyway. While waiting we heard several employees complaining loudly about working conditions and this that and the other. I got up to use the restroom and it was one of the dirtiest I've ever seen. The restaurant had only been open for 15 mins. That means it was never cleaned the night before....if they didn't bother to clean the bathrooms who knows if they clean their kitchen. I sat there trying to be polite for a total of 50 mins after opening to which we never received our food. We only ordered fried items so nothing should have been taking that long. During our wait an employee walked out from the back eating some food while every paying guest in the restaurant had no food at their table and was told things were behind this morning but the fryers are warming up. I get it. Everyone needs to eat but maybe eat out of view of the customers that have been waiting over 30 mins with no food coming in sight. So rude. I finally had enough and we walked out without eating a thing. Which in hindsight is a blessing considering how dirty the place was. I would give this place 0 stars if I could. read more

Soul - 2 of the 3 toilets in woman's room looked like this shortly after opening - Italian Near Me - Nashville, Tennessee

New Year's Day! Not busy at during the afternoon. The ambiance was super cute for photos,music was good. The service was not that great. Was seated. Waited a long time for waters and to place order/drinks. No bartender in sight. When we received food. The fries were cold and not thoroughly cooked. Catfish nuggets were just okay. The Mac n cheese was pretty decent. The greens were luke warm and not that great. read more

Well first visit here and all that I can say is interesting.... Hmmmm the jury is still out! Took a minute to get seated but for lunch time they got a pretty good crowd. My server is "Naii ". She seems to be still in training but she's very nice and personable. I met the Manager, "Nichole". Very nice and personable as well. She is running a tight ship. In case you didn't know that is what makes restaurant business successful. The dining room is designed quite nicely. The food is good and it was very fresh and served hot. Did I mention that they also have a DJ and live entertainment! The food is reasonably priced and the brunch specials on the weekend is unlimited Bloody Mary's and mimosas are an excellent price. I didn't take enough photos so I think you should check it out. 1) The menu has many options. 2) EXCELLENT SERVICE 3) Nice cozy atmosphere! ;) read more

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came to the location on Charlotte Pike during lunch. The server was amazing, however, the experience was awful. We ordered 2 IMPOSSIBLE (meatless) burgers. After waiting almost 30 minutes for our food, we were served beef burgers. Luckily, we cut the burgers before eating them. The server took them back and after waiting almost 25 additional minutes for the correct order, we informed the server that we no longer wanted it. We were still charged $13 for 2 side orders of fries and a sweet tea (that we barely ate because we wanted to eat them with our burgers). We spoke to the manager (a young white woman behind the bar) and all she said was she understood. In my opinion, we shouldn't have had to pay anything. This was a horrible experience that could have ended in us being extremely sick and the management team lacked remorse as well as proper customer service read more

We went from brunch and dinner so you know that's good if we went back twice in a weekend . The restaurant itself is decorated so nicely from outside to inside. The food for brunch was very good and the margarita pitcher was very delicious and strong. The food for dinner was good as well and the happy hour was nicely priced. Each time we visited the staff was very friendly and helpful. Good food, good vibes, and good prices. read more

Soul - Fried Pickles - Italian Near Me - Nashville, Tennessee

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0/10 experience! Waited 2 hours to be served food and we were the 1st ones in the establishment. Also served us fish that was cooked in old/burnt grease. Fish smelled and tasted horrible! Multiple people at our table also didn't receive food neither after waiting them 2 hours. Our waitress was waitressing and cooking in the back barely came out to check . Price on menu of the bottomless mimosas was $20. But we were charged $25 and $2 for flavored ( it's not listed on menu). Ended up leaving! read more

This was, without question, the worst dining experience I have ever endured. I had a reservation for 4:45 PM on September 1, 2024. Upon arrival, my family and I were greeted--if you can call it that--by someone who appeared to be the owner or manager. She was visibly annoyed and asked if we had a reservation, as if having paying customers was an inconvenience for her. I confirmed our reservation, and she looked at her watch without bothering to ask what time it was for. Instead of seating us promptly, she told us to sit down and said she'd get to us when she could. After waiting, we were not offered water, nor did anyone acknowledge our presence or ask if we needed assistance. It became clear that we were being ignored. Ultimately, we had no choice but to leave. The service was absolutely abysmal, and it's unacceptable for any establishment to treat its customers this way. As a Black patron who makes an effort to support Black-owned businesses, I am deeply disappointed. This experience is a prime example of why people hesitate to do so when they are met with such subpar service. There is no excuse for this behavior, and I strongly urge others not to waste their time here. If I could give less than one star, I would. read more

My sister and I ate dinner here the other day. The service and vibe was good. Not sure who pissed off the team cooking the food though........man! We started off with fried shrimp covered in sweet chili sauce. The fried shrimp was overcooked (very chewy) and salty. For our entrees, my sister ordered fried catfish w/ mac-n-cheese and sweet potatoes. I ordered salmon with pinto beans and broccoli. My salmon and broccoli was extremely salty. Our server did apologize and even asked if I wanted something else. I kept my pinto beans and asked for fried catfish with mac-n-cheese. I asked if they had cornbread so I could eat it with the pinto beans...........guess what, no cornbread! My replacement food (fried catfish) was hot but was also salty. I asked for ketsup and just finished the meal. We enjoyed the music, atmosphere, and customer service but not too sure if I would eat a meal there again. Maybe next time I may just order drinks and dessert. read more

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I got the surf and turf. Steak and shrimp with pinto beans and cabbage. I really wanted the oxtail, but they didn't have it. First thing that came out was the Pepsi zero. It was very flat. The police has an interesting vibe with the music was really loud. I was by myself and had noise canceling EarPods, but I could still hear the music. It actually looked pretty good when it came out. The best things on the plate with the shrimp. They were great. The beans and the cabbage had basically no salt. I didn't expect them to be that bland by looking at them. It didn't seem like anyway. The steak, even though it was tender and actually didn't taste bad was extremely thin. I ordered it medium, which a steak being that thin would be hard to do granted. After tip, this was $80! I'll leave a picture below of the steak. I probably won't be back. I will say the service was great. That's the only reason this wasn't a two instead of a three. Especially the hostess. This was a $25-$40 meal at best. Texas roadhouse would have blown this out of the water for like $30. read more

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I loved the vibe. Food was soul food with a twist of a Neo soul vibe. The place looks amazing and be sure to go when there is a live music performance...afterward a dj keeps the hype alive. read more

This was my first time here and the food was so good. The waitress named Shantay went above and beyond.. She was the best. I will be returning... read more

Had some friends to come into town and they wanted to go to Soul: I've only been one other time and that was not a pleasant experience. I reluctantly surrendered because that's what they wanted. We arrived and it was a light crowd. The waiter seated us and didn't come back for 30 minutes. Drinks were not what we ordered. The waiter said they didn't have a bartender. So who made this drink? Asked for shots and received liquor with ice in a whiskey glass. Told the wait we were ready to place our order and he replied that he wasn't ready. Oh okay. It's now been one hour. The waiter said that it was only two of them because they are not usually busy on Tuesdays. We got appetizers that were less than mediocre with a high price tag. Oh did I mention we were told no limes, no lemons, and no salt with our shots. I won't go again. read more

Food was great! Ambiance also! We're from Chicago and came for Saturday Brunch. We got here at 11:30am and the DJ got the crowd going with some good music. We had unlimited mimosas and was grooving. A hour in a live performer came in and killed the whole entire vibe..... he was a good singer but it wasn't the time for it. Maybe a Mellow Monday or Wine Down Wednesday but definitely not for a turn up brunch. I'm ready to go back to the room to take a nap. Also I didn't like that our 18% gratuity went to the live music and NOT our wonderful server but we took care of him anyway. read more

Unfortunately, I can't give an accurate review of the place only what I experienced which wasn't much. I can say parking is terrible, it shares the lot with a small market and they each have their own parking which isn't much. So the place has a lot of art and decoration, a bit much for me but that's not a bad thing ... it must have been busy before we got there because there were a lot of dirty tables , we sat outside in the patio area. The guy that sat us and gave us menus came about 5 minutes later to give us water then I think they forgot about us we sat for 25 more minutes waiting. So we left :-( read more

Soul - Storefront - Italian Near Me - Nashville, Tennessee

We came to Soul with a larger group, so that's my first disclaimer, before I start sharing my experience. We had a reservation and were seated immediately/on time. However, it took us 30 minutes to have menus in front of us and another 15 receive cups with ice in them and a few larger vessels full of water for the table. Note: One of the cups had a lipstick imprint still on it and several others were "muddy" like they weren't cleaned completely (Photo attached) Maybe 10 minutes later someone started taking our orders. There were other tables full as well, and the woman who seated us said to have patience because they just opened (I'm assuming she means for the day). It seemed like they were understaffed and disjointed... unsure of which servers had which tables or what. I had the chicken and waffles and it honestly was really good- felt like it was a good amount of food for $20. My husband had the catfish and he didn't really like it. Another person had the wings (flats only) and said they were good! Overall from the entirety of the party... it was 50/50 on opinions of taste/quality, I suppose just based on what dish everyone got. **** What caught me off guard was the final price... my server broken down our meal with me on one of those hand held card machines + verbally and I saw the screen with the items we ordered and confirmed, but the total they said was higher. I chalked it up to my math being off or something and let it go, which was my mistake. I should've asked for a printed receipt and saw the ENTIRE list of charges and I would've seen the 18% "Entertainment Fee" that was NOT disclosed by my server..... but THAT was conveniently left out in the verbal breakdown and was not shown to me on the screen... once I discovered it on my receipt, I felt as though I'd been lied to and that was kept from us as the customers intentionally. This charge is not currently disclosed on their online menu (can't confirm about the physical menu now since I'm not in-house). If there's a sign posted in the space, it's very easy to miss with the competing decor. Just felt slimy to me. There was a live entertainer from 12:30-2:30 on the stage area and he was very talented! (Photo attached) However, we were seated from 11:30-1:30 and had no idea that we were paying for his set. He also had his own branding up where you could tip him and make requests, so I guess it was my (incorrect) assumption that he was being compensated by the restaurant who was hosting him... again, clearly my mistake. The space is in a side-by-side spot that's crowded and has limited parking if you aren't there when they open/before an event starts. The theme is trendy and there are spots for selfies and photos. Overall, the service, 50/50 food, and undisclosed additional charges ruined it for me. I would not eat here again, knowing what I know now. Hope this helps! read more

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Food was good. Service was not. I feel that it may be because gratuity is automatically included. Once our server knew we weren't offering drinks, we had to find her every time we needed her. I left still wanting a water refill that I never got. The oxtails were delicious. Wings were average. Salad was also very good. Ambiance was excellent. read more

Soul - Menu - Italian Near Me - Nashville, Tennessee

I was in Nashville for the Masego concert with my bestie. We had a whole list of places to go and things to do but everything was closed .. of course .. we found Soul and decided to go. It was in a Tuesday . We came in and it was so nice . We were greeted by a chill and attentive young man-- forgot his name but he had blonde locs. I believe he said his mom designed the interior . The inside was beautiful . It was a nice vibe. We were seated and everything was clean -- from the table to the bathroom. Drinks were on point and so was the food . We both got the wings basket and the fish basket . It was during the lunch hours so each basket was 10 dollars and each drink was about the same . I think I got the drink called soul ties .. it was good .. especially if you like whiskey. Our very nice waiter was attentive to each table and very informative. I will be going to Nashville again and this will be a stop . Next time I want to try going at a different time to see how it is at night. I will be back again . read more

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We celebrated a friend's 60th birthday and the ambiance of the place is sweet, we loved the food, and the band was awesome the white guy played the trumpet with one hand and played the keyboard with the other hand and sang vocals all at the same dang time! The vibe of the club was electric, and we will definitely be back we had a group of 20 that traveled from Memphis to celebrate and oh yeah, our server Jordan was great !! We met the owner and too pics as well. read more

Smoothest hookah in town. Thee Best. We got the blue mist. Their wings are also really good. If you're looking for a nice, chill vibe soul is the place to be read more

Soul - Blue mist Hookah - Italian Near Me - Nashville, Tennessee

We popped in at 6.30 on a Saturday night. There was no where to park but they directed me to the pawn shop/antique boutique about 15 yards to the east and there were a few spaces available. This place is located right next to a central American grocery store so let's of moving traffic for a small lot. It is large inside and we didn't have reservations, but 2 seats opened up at the bar which was perfect for us. We watched some fancy drinks being made which we will dry next time for sure. The band fired up and it was awesome. Thoroughly enjoyed the Red Snapper, Supreme personal pizza and the pecan bourbon pie. We will be back! read more

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Went to Soul located at 6317 Charlotte Pike Nashville on Sunday to a friend's birthday bunch. First time going. WILL NEVER GO BACK AGAIN. Drinks were horrible. Several of us ordered Lemon Drops. They were made without simple syrup in them. When we asked about it. They stated they were making some. When it came to the table it was brown sugar water and they charged $2.00 for it. Why are you charging your customers for something they should have it the drink that they ordered. We ordered an appetizer of Fried Calamari. They looked like fried hard onion rings-horrible also. After that to be on the safe side we ordered a cheeseburger and fries. It was alright but it did not come with condiments. We had to ask for those. One friend ordered fried rice and received white rice. When she told the waitress she bought back white rice with onions and peppers in it. Greens were not good. Food was just not up to par. Last, but not least the bathroom was dirty. It appeared that it was not cleaned from the night before and we arrived right when the placed opened. I would not recommend this place to anyone. P.S. I'm not sure if this place is considered to be a Black Owned establishment. It appears to be Black Operated to draw us in but it is definitely not Black Owned. The art deco proves that it is not Black-Owned. It looks like Hispanic Art Deco. THE ENTERTAINMENT WAS AWESOME: WILLIAM DAVENPORT. HE WAS THE BEST PART OF THE EXPERIENCE. read more

The ambiance is really nice! I love the photo wall. I love the music. It's a vibe for sure. The food was also really good and reasonably priced. This is the first place in Nashville I saw a weekend drink happy hour that I wanted to partake in. Our server was okay she had a lot of tables. All we wanted was things cleared once we were done so we didn't have a messy looking table. Maybe for the booths they should consider a square table or larger table bc with everything ordering drinks we barely had space for the appetizers. The appetizers came with fries! We weren't aware. But this was a great space for small and large events. We will definitely be going back! read more

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The room was filled with elegance & aroma from Southern classic kitchen's seasoning. We had chicken wings, ribs, macaroni and cheese, baked beans, and corn on the cob with his special barbecue sauce and special butter. read more

Had a pre-Christmas family link, and this was our first time trying this spot out; We were not disappointed. Such a welcoming ambiance, great musical selections, really good food (minus the salmon croquettes). Definitely enough social media worthy areas for photos, and the positive affirmations in the men's bathroom were a nice bonus. Worth a visit whether going for a group or a date. read more

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Fun atmosphere! You can get many delicious soul food staples here including fried catfish! read more

Soul - Great Soul Food Staples.... Fried catfish, Mac & Cheese & Fries! - Italian Near Me - Nashville, Tennessee

I did not have a good first experience here. I waited forever for my drink and food to come. Which came back cold. Food is good but customer service overall needs a little more professionalism. read more

I see why 3 stars. The food is good but service Sucks. My waitress was great but the management ! Took 10 minutes to be seated in an empty restaurant. 10 minutes to take my order. They advertised happy hour everyday! But the manager says Sunday is not included. They didn't have 2 things o wanted . The red snapper was great! Beans and rice was great! Need to work on service ! read more