Honestly, Kids Tooth Team is the best!…read more We've been to both the Buda and South Austin locations and having three spots so close together makes it ridiculously easy to schedule an appointment. We actually have our next visit booked at the Kyle location and we're so excited to check that one out! (Review to come after appt) The offices are clean and have an interactive screen and play area which the kids love but the people are the real reason we keep coming back. Seriously, every single doctor we've seen has been wonderful; just incredibly patient, sweet and gentle with the kids. My kids actually look forward to going to the dentist now, which says it all!

They were really nice, professional, and she liked the dentist. We were referred there I wish I…read morehad chosen them for my gc dental work.

After 14 years as patients at Petite Dental, I'm incredibly disappointed that this is how our…read morerelationship ended. When we first started coming here, the care was personal. Dr. Hoang spent time with us, explained treatment, and made us feel genuinely cared for. We even continued driving from Buda after we moved because we trusted the practice. Unfortunately, over the years, that changed. Every visit began to feel more like an assembly line than personalized healthcare. My children have always had difficult teeth, and while I understand treatment recommendations can vary between dentists, I increasingly felt judged rather than supported. We also consistently felt overtreated, and the bedside manner often left my children in tears after appointments. No child should leave a dental office feeling ashamed. The doctor even judged me for holding my toddler one time she said something like "you're too big to be held" Excuse me.?! I know you have your own children and you are probably the most perfect mom but no need to judge other moms. The biggest turning point was with my oldest daughter. We were told she needed a crown and were essentially told she should transition out of the practice because of the complexity of her dental needs. I sought a second opinion from a dentist in Buda. Their recommendation was completely different: no crown, just more frequent cleanings and sealants. She's doing great. This wasn't the first time I'd needed a second opinion. Several years ago, another extensive treatment plan was presented for Jaidyn. At the time, my father, who was a dentist, examined her and strongly disagreed with the proposed treatment. I requested a meeting with Dr. Hoang, and after reevaluating her herself, she recommended a much simpler treatment plan. That experience stayed with me. The problems weren't limited to treatment recommendations. Communication and scheduling became increasingly frustrating. One visit ended with my daughter Jovan leaving without her next orthodontic appointment being scheduled. I was the one who discovered it, called the office, and was initially told we'd have to wait another month. Thankfully Lisa stepped in and got her scheduled sooner, but it was another preventable mistake. There were other examples too. I once drove all the way to the office to pick up a retainer, only to find out it hadn't even arrived. I had to make another trip because no one had contacted me beforehand. Again, Lisa helped smooth things over, but these communication breakdowns became a pattern. What has disappointed me even more than the treatment differences is the complete lack of communication and compassion. Months ago, I expressed my concerns and requested a call from Dr. Hoang. That call never came. At my most recent visit, I again shared how hurt I was by our previous experience. No apology. No acknowledgment. I even had to point out that no one had simply said, "I'm sorry you've had this experience." Then came my youngest daughter's cleaning. I was quoted more than $200 out of pocket. At no point did anyone ask whether I had secondary dental insurance or thoroughly review my benefits. Had someone simply asked, I could have provided my additional insurance information, and my daughter would have been fully covered. Instead, I walked out and canceled every future dental appointment. Ironically, I later learned from another dental office that not only was my daughter fully covered under my secondary policy, but even without insurance their out-of-pocket cost would have been almost half of what I was quoted at Petite Dental. When I asked why no one had followed up with me, I was told the office had tried to contact me. I have plenty of appointment reminder texts, but I have no emails and no meaningful communication from the financial team regarding my concerns or insurance. That was another missed opportunity. After 14 years, all I wanted was accountability, compassion, and one simple phone call from the doctor. It never happened. I'm grateful we've found a new dental home where my children feel welcomed instead of judged. We'll finish our orthodontic contract because we've already committed to it, but I can no longer recommend the dental side of this practice. Fourteen years is a long time to stay loyal to a practice. I never expected perfection. I simply expected to be treated like a person instead of a number.

I can't fully express how ticked off I am about this dentist. I brought my kids here for YEARS, and…read moreour last visit is the last. Dr. Kim told us my oldest had eight caviites. EIGHT! All that consistent brushing and flossing meant nothing, I guess. I said the price tag was a bit steep for us and that it would be easier if we just did the major one and saved the rest for some other time. Their response: "No. Our policy is to work on all the teeth and not leave any decay in a child's mouth. It's best to get it all done at once." Something didn't feel right about that to me because it seemed high-pressure and these were her permanent teeth we were discussing. I made an excuse and asked for the X-rays without scheduling a new appointment, then brought her to my dentist. First off he had to take new X-rays because the ones from Petite Dental were bad quality. He said he could only find one cavity and a couple other potential issues that could later become cavities if she didn't take care, but her teeth were in excellent shape. And to top it all off, the cavity was UNDER a crown (which Dr. Kim neglected to mention when she told me about it). There should only be less than a 10% chance of that happening if the crown was done correctly. I went from suspicion to full-blown mama bear. I called Dr. Kim's office to let them know I would hold off with my other child who they said had five cavities so that I could see if the enamel-healing toothpaste (nano hydroxyapatite) I'd gotten would help, then we'd do a second set of X-rays and get a new assessment in a few months. The response was lackluster at first, but the lady at the front desk agreed to my suggestion. Then two minutes later she called back to try pressuring me into just getting the work done because a new set of X-rays wouldn't make a difference anyway. I just about blew up and said we're done with them. As nice as these people are, they are not trustable. They believe firmly in their own infallibility and race towards the most medically-invasive procedures even when it's not necessary. When someone gets paid more for something being wrong, they tend to err on the side of "caution". We won't be back. Ever.

The staff and doctors are super good, but the time they keep waiting is a lot, they are strict to…read moremeet each of the dates, so I would like them to be sympathetic with the waiting time.

Went in today for my daughters cleaning. She's five years old and extremely anxious like me. She's…read morenever liked going to the dentist. We've been here for a few years because of the location and it's in network. I was disappointed in some of there processes earlier this year but gave them a second chance. But today was the last straw. My daughter was throwing a tantrum. She wasn't cooperating, the dental assistant was extremely patient and sweet to my girl. It was Dr. Luque who was very unprofessional. As we finished the appointment she asked me, "have you talked to the pedi maybe she has behavioral issues." I was taken back by her comment. My daughter does great with her pediatrician. But who says something like that? This is a pediatric office I'm most certain my child isn't the first to freak out and be uncomfortable in there. Left a one star because I couldn't leave zero.

Dr Raza. Was my kids dentist doctor. So my child was supposed to have surgery for May 8th they may…read moredisappointment like 2 months ago . So I have to get a physical done and return the paper by April 24th . My pediatrician didn't have any until June but was told to call every day you never know they may be a cancellation . So yesterday which was April 21st afternoon I got an appointment for April 24th for my child to get a physical . Well I got a text message stating that I need to find another dentist doctor because I didn't have the physical witch I had until the 24th today is the 22nd of April I wouldn't recommend anybody going back to him . But my kids were comfortable with him touching their teeth and then this happens

Great new dentist for the kiddo! Way better than his old dentist. Kiddo loved the atmosphere, kids…read morevideo games and the employees were very nice.

Everyone there is great with our kids. The kids don't even mind when they have an appointment. Feel…read morevery fortunate to have found them.

I've never heard of or witnessed a more incredible pediatric dentist than Dr. Christopher Adams. My…read moreautistic son has a lot of sensory issues. Dr. Adams and his incredible hygienist, Christine, go above and beyond treating him with such skill and humanity. When we first became patients, Dr. Adams immediately found exactly the tooth and gum pain that my son could not articulate. Previous pediatric dentists had quickly dismissed my son's discomfort. Under Dr. Adams' plan and care, my son has an incredibly healthy smile. You won't find a better dentist and team for your child. We are so thankful both our kids are patients there.

Great experience for my son's first time! The dentist was friendly and thorough. She was…read moreaccommodating to nervous toddlers and handled his screaming well (he was just scared but all she did was gently brush with water and inspect).

Everyone is very attentive to my child, they literally all spoil your child as soon as you show up…read more They listen and are sure to walk your baby through every step and make sure they are comfortable. They are also very patient.

This was by far the best dental experience I have ever had. I met with my hygienist, Bree, who took…read morethe time to sit down with me and explain what I needed to maximize my oral health. Dr. Gutwein was incredibly personable and made me feel like I was genuinely cared for. The office is very clean and makes you feel comfortable upon arriving. You can tell how much they care about their patients by how thoroughly they engage with them and their transparency surrounding pricing and insurance.

I absolutely loved my visit. The dental assistant that was in the room with me first was so caring…read moreand thorough with conversation and explaining things to me (and she asked if I wanted to know or if I wanted to sit back and relax, just watch Netflix w headphones). The dentist was great and quickly added to the conversation, letting me know what he saw in my X-rays. He didn't push me to do anything but gave me much info on where I lm at and what to keep an eye on, etc My greatest dentist experience

I love their attention to detail and the way they welcome everyone with a smile. They are so nice…read moreand knowledgeable. I went for the first time in years and they did a full initial appointment and deep clean. My teeth feel super clean I love their work!!!

Super friendly staff and helpful with every step of the way !! Really recommend for adults and…read morechildren

This dental office is top notch! I love that they specialize in kids only. They make the kids feel…read morevery safe and assured. Dr. Carr is the absolute best! Her bedside manner is calm, nurturing and kind. She is very informative and takes time to explain what she is doing. My daughter loves her and wants to be a dentist! Dr. Carr and Lupe work so well as a team. We love Lupe too! This place is highly recommended!

Great welcoming place for kids dental services. My daughter was in & out for sealing her back…read moremolars. The staff was very reassuring with my daughter through the process. If you wear purple you will match the office decor.

I changed dental insurance and my dentist of several years didn't take my insurance. KD did. My…read morekids have never had a cavity, so, I assumed, as usual, it would be a cleaning and then done. Imagine my shock when I was told my daughter needed 8 fillings!!!! She had X- rays and a clean bill of dental health 6 months ago. How on earth does that happen? Incredulous, I went back to my regular pediatric dentist (in Westlake), and it turns out, she needed no fillings. That's ZERO cavities. The government pay most of the bills at KD through Medicaid. Perhaps most people just say ok, and then let these con artists drill on their kids teeth with abandon. The Dentist racks up nice big bills for the sucker taxpayers to pay, and the parents go home feeling like good attentive parents, and resolve to brush more. It's a disgusting business model. It's a con. The owners of this place should be ashamed of themselves.

Dr. Patel was very kind to my little boys aged 5 and 7. She explained everything to me. Handled two…read moreteeth cleanings at once as well same time really great