My mom has been ordering business cards from Duong Sang for over 10 years now and she has always…read morehad nothing but really nice things to say about their service! She just put in an order for 10,000 business cards on Saturday and we were able to pick them up Monday morning! The owners are both very lovely and always hard working. The quality of the printing and paper are also always very good for the price. Definitely do check them out if you ever have any printing needs!

My business cards and invoices have been on time or ever earlier than expected. The owner even…read morestood open after hours to wait for me pick up my order.

Admittedly, I went in here knowing almost nothing about sending anything…read more That said, the person who helped me knew everything, offered me what I needed before I knew I needed it, and had me out of there before the rest of my group had even made it into the store. I can't speak to the value because my thing was prepaid (I was doing a trade-in of an old laptop). I would not mind coming here again and would recommend!

When I enter the FedEx Office he welcome me and asked me is their anything that he could help me…read morewith .

I would give 0 stars if I could. I visited this UPS Store on…read more10/6 around 6 PM and witnessed incredibly unprofessional behavior from the two women working there. They refused to release a package to a customer because the name on the shipment didn't match the customer's ID exactly -- it was addressed to a nickname. While I understand policies are in place for security reasons, the way they handled the situation was unacceptable from the start. Rather than calmly explaining the policy, both employees spoke with immediate attitude, saying "We're not releasing anything if the name doesn't match." When the customer tried to explain, they responded with sarcastic remarks, refused to help further, and told her to "come back tomorrow at 8 AM" to speak with someone else. Only after repeated requests did they reluctantly attempt a call to the employee who had confirmed the package's arrival -- but even that was done with visible annoyance. When the customer asked for UPS's number to file a complaint, one employee told her to "Google it," while the other finally gave in and provided the number -- making sure it wasn't their store number. After the customer left, both employees continued speaking negatively about her in front of others in the store, saying they "would've given it to her if she didn't have an attitude" -- completely ignoring the fact that their tone started the entire conflict. To be clear: this wasn't my package or issue, but witnessing this level of disrespect toward a customer was disturbing. The situation could've been handled professionally and respectfully -- instead, it was made worse by rude, dismissive behavior.

Untrained staff so I had to wait a long time. I always have to wait a long time here as they are…read moreunderstaffed and undertrained. Just use fedex. More professional.

Date: Saturday, October 19th, 2024 Time: around 1:30pm…read moreWhat: Amazon Return I had ordered something via Amazon that did not fit, so I was doing a return here at UPS. It's the closest free location to the hubby's house in SJ. When I got here, there was one person ahead of me. While waiting, I noticed a sign that said they started charging to pack up returns for Amazon, Temu, Shein, etc, in mid Sept. I was afraid they were going to charge me for dropping off my item. It was still in it's original box and unused. Luckily, they just scanned my QR code, took the item, and I was on my way. I talked to the hubs later about this and he said some things need to be boxed before dropping off at UPS. At least for Amazon. He was returning some faucets we bought a while back and when he tried to drop them off, they told him the items needed to be boxed up. (They were all in their original boxes.) He ended up leaving, boxing them up, and then coming back to drop them off. Later, he realized Amazon had stated they needed to be boxed before being dropped off, so make sure to read the terms and conditions for the return. Their return policy isn't as lax as it used to be. Convenient for Amazon returns if in the Evergreen area. REVIEW #3594

Rude customer service and pressure customers to buy their shipping materials. Giving false…read moreinformation such as you can't ship in that box etc Stay away!

Came in to the UPS store to make a return. My package was pre-labeled before coming in to save me…read moresome time. I was greeted by the employees upon entering the store so it was nice to be acknowledged. Gave my package to the employee and he printed out my receipt for my records. Value was great as return shipping was covered by company I was returning to. This UPS store is located in a strip mall and parking is free and abundant.

Excellent customer service and patience. Well staffed and Valeria helps me with dropping off the…read morepackage and setting up with the drop off on the app. I'll be coming back here again if I ever need to ship/mail.

Big Ink has been incredible to work with. I've come to them multiple times with tight deadlines,…read moreand they consistently deliver high-quality results every time. Their team is exceptionally talented, reliable, and easy to work with. I've trusted them for over four years now, and they've never let me down. They're also very cost-effective, which makes them an even better partner. Highly recommend Big Ink for any printing needs--thank you for always delivering!

The team was quick to respond, and when I sent the wrong formatted image to print out, they were…read moregreat with their guidance on the proper format and instructions. The print quality came out great although the QR code wasn't able to scan, an easy fix to just print out the QR code and put on top. They gave me a free poster because they punched holes when I didn't ask for it. Great quality, flexible and responsive a day before my popup. I would work with again.

We had a wonderful experience with Mr. Syed of Quick Printing Center. I am starting a new baking…read morebusiness, so it was important that the first impression I give to my potential customers it great. Quick Printing, I believe, will make it so. We needed catalogues of my goodies made. They accommodated me even though they were a little out of my area. They made it easy. Their price was very fair; they were very kind and caring. No staples seen on the cover! And then....the catalogues that I ordered were splendid - fantastic and the color and attention to detail was wonderful. Kudos to them. We are very satisfied. You should use them for your next printing job...I know we will!

Amazing quality, really fast and nice as well. I walked in expecting to have to come back but the…read moreowner told me he can do it for me right then and there which was really thoughtful. I was in and out in less then an hour. Thank you again would recommend!

Custom Quickly did a great job on the shirts and mug I ordered. The best part was the great…read morecustomer service. I'm going back to get more shirts. I'm a happy customer. Thank you.

As others noted: we were told one thing...re: printing and the special shirt came to way more…read more expensive...the quote was not accurate...it was increased.