Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

Just over a year after installation, the new pool coating is failing. Multiple pool companies have…read moreinspected it and identified that the surface was not properly prepared prior to application. There are numerous voids where the coating did not adhere to the pool shell. Those sections are now discolored, and calcium flakes are forming where air voids exist behind the coating. Best Florida Pool and Spas acid washed the surface earlier this year. This would have been an opportunity to identify the adhesion problem, but the issue was either not recognized or not communicated to me. Separately, Best Florida Pool and Spas installed a heater a few years ago that remains under warranty. The circuit board has failed. I have requested the purchase invoice needed to file a warranty claim, and they have not provided it. My recommendation to anyone considering this company: put a formal written contract in place before proceeding, so that you have clear documentation and legal recourse if problems arise.

Kori and his team are awesome. I got my pool resurfaced, skimmer replaced, lights replaced and deck…read morepainted and everything came out absolutely beautifully. They were also able to install a waterfall in the pool and it's gorgeous. Highly recommend this company for all of your pool needs.

The reply from AP&S is more BS from them. They were even saying the circuit breaker panel on the…read moreside of the house was one they installed. No it wasn't, the home builder installed it. I have pictures and them saying the panel was installed by them. Then they blamed the issue on solar panels being installed after the pool was completed. The panel they installed had a loose hot wire and that caused a SHORT which back-feed power to the main circuit breaker panel on the side of the house and that caught on fire. Look at all the yelp ratings, most are one star for a reason.

I thought I had chosen a good company to build my pool, but I was extremely disappointed with the…read moreservice provided. There were basic errors--inexcusable for a pool company--such as forgetting to install the gas infrastructure for the summer kitchen, poor flooring drainage, and the use of second-rate materials for the summer kitchen. I regret hiring this company. The project also took a long time to complete. Customer service is terrible, though they are certainly efficient when it comes to billing. Unfortunately, I do not recommend this company.

These people are thieves and con artist. It started out when I had them replace the gasket between…read morethe pool motor and housing. What they wanted to do was sell me a $1400 new pump with all the bells and whistles. I told the just replace the gasket. They did that, but a week or so later I realized the pool wasn't running. I went to make sure the timer wasn't messing up and found the pump motor has been removed. I finally got them on the phone and was told their policy is they don't replace pump components (so why did they remove the motor). I told the to bring back the motor. A week later and I still don't have it. I have been promised a call back from their tech manager. I'm still waiting. Their own rep called in to find out what's going on. They were told someone will be getting in touch with me later that day. That never happened. Personally, I think they believed that by taking my motor they would be forcing me to purchase that new pump they wanted to sell me. I know it shows I'm in SF California, probably some computer setting. I'm in Orlando, and experiencing the same lack of consistency in service times, and poor customer service as other commentators.

Joe has been cleaning my pool for 15 years back when amenity pool services was owned by All Pool…read more Amenity pool services is a corporation and as such is poor on customer service. Service and repairs are mostly non-existent and leaves a lot to be desired. But Joe, is the best and I would highly recommend him to anyone to clean and take care of their pool.

SPA MANUFACTURES letter to the ownerA little over a year ago, I purchased a jacuzzi tub from…read moreyou. We chose you as a vendor because your advertise your products as being made in America, being a disable veteran I want to support a company that support our countrywith quality work,workmanship,and products. about a week ago my wife and i went onto cover lanai to enjoy the jacuzzi as past of my therapy and to our surprised discover the interior material was bubbling . I immediately called your office to report what i believe is a defective tub and request assistance in remedying this issue. To my shock and dismay ,I was informed thishas been seen before and was a only a cosmetic defect and this did not qualify for a refund or repair. i expressed my concern that this is more than just cosmetic and emphasized that equipment was just over a year old . i share my deep disappointment that an America made product from a local company wouldbe so poorly constructed . i even offer to upgrade the unit provided i could get credit for this one i was told pointedly that repairs or refund of any kindwere no warranted at this time and we have to wait to see if the bubbling results in mechanical failure of the unit Can any look in to this Thank you Victor R

Great place to get a hot tub!…read more We have had nothing but positive experiences working with them. Their warranty policy is fantastic and their sales/support team is always helpful, even after you have purchased! It is nice that their hot tubs are also all manufactured in the US as well, so you can really trust the materials they are using.

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

Everyone in the showroom is great! Answered all my questions and we were even able to get in a hot…read moretub to feel it out. They have several with water in them on their showroom floor. So excited to use our Dream Maker Cabana. Just got delivered today! By the way the delivery team was amazing! They put everything together and took away all the trash! Best place in town. Go check them out!!

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

Our pool guy Lou is wonderful. I've been through a few pool company no fault of mine they just…read moredidn't show. That's what happens when you hire kids who don't want to work .I'm so glad Lou is an adult and is dedicated to his job and us and Valerie the supervisor is spot on when helping resolve the problem the previous company left. The best of the best. Thank you, Steve Sunshine pool cleaners, Jackie & Holly

We had an algae issue in our pool and called to let Sunshine know of the problem prior to regular…read moreservice. We are having a gathering this weekend so I wanted the pool to look good. Val came out and completely fixed the problem in a couple of days. She even came out on Saturday morning to do a followup and she will be coming out on Monday to make sure the problem is resolved. Val is the best tech I have seen and is very contientious.

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

I didn't end up going with Blu magic pools But I have to commend them on their great communication…read moreand a really good quote. I had multiple quotes and many tried to gouge me. Blu magic did not I would highly recommend them.