Just had Dave Smith working on a repair, thank God it was a simple one, but Dave was a consummate…read moreprofessional, kind, and informative. I don't know if you can ask for someone while scheduling a repair, but I wouldn't ask for anyone else.

We purchased a spa from this place 3 1/2 years ago. We continue to purchase supplies from them…read morethroughout the year. Being a past customer gives us a small discount which helps to lower the cost of operating. The spa is a Hot Springs salt based system, so very little maintenance is required due to a lot of automation of water quality tech built in. There have been a few small items requiring some fixes, but have been covered by warranty which is a bonus and another reason why we chose this spa system.

If you are new to pool ownership, as I am, you quickly realize that it's a bit of a science. I did…read morepool maintenance back in college--an indoor pool, where nuns at the local Catholic college did their exercises. No problems. Outdoor pools? That's nun-thing like maintaining an indoor pool. Reece, Kay and the rest of the staff are just the tops. They'll test your water and give you a printout sheet. They've never tried to upsell me into something I didn't need. They know what they're doing, and they consult with one another. And they're not overpriced. And they're happy to help. This is how you run a business. I'm so lucky that I'm within 10 min. of Pinch a Penny Pool Patio Spa, but given my experience, I'd drive an hour to deal exclusively with these folks. It's a look-no-further kind of place. I've got a look-no-further mechanic place and a look-no-further Mexican restaurant, but I don't want to tell you who they are because, you know, suddenly I'd be waiting in line and paying more. Actually, maybe I shouldn't be writing this review for the same reason. You know what? Disregard everything I just said. Seriously, though, you'll be happy to make this your go-to final-stop pool shop. They really are the best.

They test my water for free and make good recommendations. They carry most parts and everyone is…read morefriendly and they don't try to upsale everything.

The team came today to install my hut tub they sure made up fir being late…read moreThank you Mat and team you did a great job I would recommend Spa Kingdom

We love our hot tub spa! Matt and Leanne were a pleasure to work with! Leanne is very funny…read more My husband and I travel often leaving only about one day per month to shop for a hot tub. We would pop in to Spa Kingdom randomly over the course of about 6 months. We never felt pressured to buy. We did have certain limitations to the size of our spa and together we were able to come up with a perfect solution. Matt and Leanne were happy to assist in anyway they could. When the hot tub was delivered, the crew was professional, knowledgeable, and took the time to go through every aspect of the hot tub including the chemicals and upkeep of the spa. So far so great!

I want to give a huge THANK YOU to Dave, the unique pools and spa technician who fixed our spa…read more Dave let us know 2 hours ahead.of.time when he would arrive and arrived right on time at our home. Dave diagnosed the problem quickly, tested everything and got all up and running for us in no time. Great personality, very professional and highly recommend Dave and Unique Pools and Spas to others. Thanks again!! Randy & Jessica Dutkiewicz Yulee, Florida

Before buying a spa from this group you would be doing yourself a favor to shop around and do some…read morecomparison pricing. We were led to believe the 2021 Wellis spa model we had decided upon was a good value at the Mercy Drive Store for $12,000. However, as we had just started looking we decided to shop around and our wallet is so happy we did. We ended up getting the EXACT same model (except a 2022) for $7499.99. Everything written into the $12,000. package at Unique PSB (steps, cover and @ Ease sanitizing system) was also included in the better priced deal. It was all delivered free of charge to the spot where I wanted it in my backyard set-up! It should also be noted that even the Unique PSB in Jacksonville gave me a considerably better price for the exact quoted system than the store on Mercy Drive. On a positive note- even though I would never buy anything from the store on Mercy Drive in Orlando, I will say that Alan, the salesman, spent a lot of time with us and answered all of our questions quite well. He seems to know "his stuff" and it is unfortunate that we were not able to purchase from him because he did spend a great deal of time with us. (I live in Orlando- not sure why my posted review says I am in CA!)

Working with Bob and the delivery crew was a pleasure. We got exactly the hot tub we wanted and…read moredelivered on the day it was promised. The crew set it up, stayed while the hot tub was filled and explained how to use and care for it. We've been in it every night since!

We bought a 2024 Pulse from the Limelight Collection and it was just delivered this week! From…read morestart to finish everything went well!! Loved trying the spas out to be sure we got the right fit! Bonnie was a great help in the showroom. Kevin, Kevin and Steven delivered and set up -took roughly 2 hrs. Kevin walked me through everything as I have never owned a spa. We have been in it every day since ! Our neighbors really love us now! We are the go to spot! :-) Keeping it at 90 for the summer So refreshing. EASY care! We chose Freshwater Ozone System- smart choice! Very happy !

I am a new customer to Pool & Spa store of Ocala. Went in…read morethe other day looking to replace a broken part on my Spa. Becky went over and above the call of duty checking her computer to find my much needed part. I can not thank her enough for her tremendous service. Part found. I am recommending Becky and this store to all in need of Spa help. Paul A. Goldberg

From the owner: Hot Tubs in Stock!! We provide FREE water testing to our customers. We have all the pool and spa…read moresupplies you need! Pool Chlorine Tablets & Shock, Bromine, Pool Cleaners/Vacuums, Pool Toys and Floats, and so much more!

Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

Quick and professional work on the leaking pool pump. Very reasonable price. Prompt with the…read moreappointment time. Also checked and ensure that everything els is working properly. Thank you James.

Probably one of the most beautiful spots in the villages it doesn't even feel like you're in a…read moreneighborhood with 300,000 people. The area is quiet, calming and very beautiful especially on that nature trail again I say one of my favorite spots to go relax for the day or even take a stroll for a couple hours.

This is my closest rec center and we also belong to the lil gym. I also go to a yarn group here. I…read morethink it's just beautiful and the staff is top notch.

Great service and extremely fairly priced! Pool is always clean and well balanced! Would recommend…read moreany day!

Too expensive nice guy though I wish he would worry more about the person he's talking to than…read moreother people and other people's pools