This location is Great!! They are always ready to help and answer any questions…read more Recently I needed to replace our pool filter and I don't know exactly what to get. They looked it up on my account and got one for me that was on sale, saving me a trip home to get the old one to confirm the size!!

I had a chlorine pool years ago with a manual timer...super easy to maintain…read more My new house had a salt water pool and complicated pump. Plus a filter cartridge that godzilla could not remove to clean. I was forced to deal with it because no one was taking on new clients so forget getting a pool cleaning service....I was IT. The salt water pool was never able to generate enough chlorine as it was always low whenever I had it tested. So I decided to remove the salt water apparatus and install an automatic chlorine feeder. Dan, the man, came and installed that for me and set the pump for me as well. Boy, was that an energy saver as instead of running 10-12 hrs a day, it is running 8 hrs day. My chlorine levels are always in range now. I then asked that my filter cartridge be replaced to something I can actually perform. Kristen said the one I had was notorious for being difficult to remove. Dan came out and replaced the filter cartridge with a Hayward that I can easily handle. I had a leak in the pool equipment which Dan came out and repaired recently. I have had issues with staining in the pool and the staff in the store guided me to the test kit to determine the culprit which was iron. I purchased the iron removal granules and WOW, what a difference! I have always been treated well when I have gone in there and recently purchased a pool cleaner which Dan helped me hook up while he was out fixing the leak in the pool equipment. I am currently waiting on a call back from Kristen to see if they can install a pool rail I purchased. I cannot say enough about Dan, the repairman. I call him Dan, the man, because he truly is "the man" who knows everything related to pools. You are in good hands when he is on the job and I totally trust his judgement and opinion. My pool is crystal clear and will be perfect, once I get the rail installed. Keep up the epic work everyone! You all are doing great!

The team came today to install my hut tub they sure made up fir being late…read moreThank you Mat and team you did a great job I would recommend Spa Kingdom

This company destroyed my heater exchange because they did not maintain the chemical balance…read more Jandy is owned by flo Rida and because spa kingdom used improper chemicals, they caused over $5,000 damage and voided my warranty. Shame on Matt Smith for his lies and deception. He called me a bully (typical male response to a highly educated informed woman). Stay far away! We have a court date next week and I'm sure i will win my lawsuit.

I want to give a huge THANK YOU to Dave, the unique pools and spa technician who fixed our spa…read more Dave let us know 2 hours ahead.of.time when he would arrive and arrived right on time at our home. Dave diagnosed the problem quickly, tested everything and got all up and running for us in no time. Great personality, very professional and highly recommend Dave and Unique Pools and Spas to others. Thanks again!! Randy & Jessica Dutkiewicz Yulee, Florida

Before buying a spa from this group you would be doing yourself a favor to shop around and do some…read morecomparison pricing. We were led to believe the 2021 Wellis spa model we had decided upon was a good value at the Mercy Drive Store for $12,000. However, as we had just started looking we decided to shop around and our wallet is so happy we did. We ended up getting the EXACT same model (except a 2022) for $7499.99. Everything written into the $12,000. package at Unique PSB (steps, cover and @ Ease sanitizing system) was also included in the better priced deal. It was all delivered free of charge to the spot where I wanted it in my backyard set-up! It should also be noted that even the Unique PSB in Jacksonville gave me a considerably better price for the exact quoted system than the store on Mercy Drive. On a positive note- even though I would never buy anything from the store on Mercy Drive in Orlando, I will say that Alan, the salesman, spent a lot of time with us and answered all of our questions quite well. He seems to know "his stuff" and it is unfortunate that we were not able to purchase from him because he did spend a great deal of time with us. (I live in Orlando- not sure why my posted review says I am in CA!)

Working with Bob and the delivery crew was a pleasure. We got exactly the hot tub we wanted and…read moredelivered on the day it was promised. The crew set it up, stayed while the hot tub was filled and explained how to use and care for it. We've been in it every night since!

We bought a 2024 Pulse from the Limelight Collection and it was just delivered this week! From…read morestart to finish everything went well!! Loved trying the spas out to be sure we got the right fit! Bonnie was a great help in the showroom. Kevin, Kevin and Steven delivered and set up -took roughly 2 hrs. Kevin walked me through everything as I have never owned a spa. We have been in it every day since ! Our neighbors really love us now! We are the go to spot! :-) Keeping it at 90 for the summer So refreshing. EASY care! We chose Freshwater Ozone System- smart choice! Very happy !

I am a new customer to Pool & Spa store of Ocala. Went in…read morethe other day looking to replace a broken part on my Spa. Becky went over and above the call of duty checking her computer to find my much needed part. I can not thank her enough for her tremendous service. Part found. I am recommending Becky and this store to all in need of Spa help. Paul A. Goldberg

From the owner: Hot Tubs in Stock!! We provide FREE water testing to our customers. We have all the pool and spa…read moresupplies you need! Pool Chlorine Tablets & Shock, Bromine, Pool Cleaners/Vacuums, Pool Toys and Floats, and so much more!

Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

This is what I got for my 4th of July holiday. Supposed to have been serviced the 3rd but you see…read morethe result. All I got was lip service when I complained. DO NOT USE THEM!!!!

Probably one of the most beautiful spots in the villages it doesn't even feel like you're in a…read moreneighborhood with 300,000 people. The area is quiet, calming and very beautiful especially on that nature trail again I say one of my favorite spots to go relax for the day or even take a stroll for a couple hours.

This is my closest rec center and we also belong to the lil gym. I also go to a yarn group here. I…read morethink it's just beautiful and the staff is top notch.