mrs Debbie is awesome and over the top when it comes down to customer service she is one of the man…read morereasons I'm still a customer at value pawn

Ms Debbie is the best she always be considerate of my financial needs she don't mind getting me as…read moreclose to my needed amount as possible no matter what and she's very understanding

I know pawn shops have machine to tell if jewelers isn't real but the chick there tested the hell…read moreout of my jewelry... scratched the hell out of it ...

It's sad how much this store has deteriorated. In 2017 I gave this 5 Stars. On 6/22/24 around noon…read morestore not busy. I was a little short on my purchase told her I gotta go back to the car and get the change needed the f bombs came out of the workers mouth. Cursed me as I was leaving the store. I've been doing business there over 20 years. I have no interest in coming back. This woman is rude and vulgar.

Met Jefferson and Alaska was greeted at the door and was super friendly and professional, I had…read morebrought in my Gold eagle coins and sold them and had a very pleasant sale experience, I didn't feel pleasured or over whelmed at all and received what I was wanting out of the sale... awesome little store and had a great vibe to the place, they also sell a lot of other cool stuff, cool swag and memorabilia etc... great place to shop for xmas presents... Check these guys out first before you go anywhere else... you'll thank me later and I definitely will be back to these great guys in the future...

Wonderful company to deal with. Great prices. I wish I knew about them years ago when I began…read morepurchasing precious metals. Their premium is far better than anywhere else and they are willing to repurchase with best price anywhere. ASK FOR JAY OR ALASKA.

My Wife bought my gorgeous wedding ring there and I bought some used woodworking tools there. The…read moreprices were excellent and the quality of all was superb. Both the the woman and man salespersons were professional, knowledgeable, & friendly sales person's!!! Thank you, Jack & Oleta Winter Haven, FL

There was a young man that sold me a fake silver bracelet, and when I called to try to figure out…read morewhat was going on, they told me to stop calling or else they'd call the police on me. I've never dealt with such bad customer service.

Monica is the absolute best at customer service. She is nice and very professional…read more She made me feel that my issue was important . I unfortunately went past my time to make a payment due unexpected situations. Some items were sold. But Monica was on it !! She searched for and found everything except three items that were sold. She got everything on record and I am happy! I will always go Value Pawn.

My experience is a negative one.. This location was robbed! My wedding ring that I cherished with…read moremy entire life was stolen because I came onto hard times,and needed fast cash to help. I was planning to get ring back within a week. I was told I could money value or a replacement what wasn't explained is to get a replacement they still wanted to me to pay the 1050 that was owed. I paid this with what was owed in money value,but what was so messed up is that I entrusted this location with my property it was stolen on their watch yet in order to get a ring that was no longer mine I was supposed to but my family in further debt to get a ring that was not mine. That would never in a million years replace what was taken from me. What was offered was Bullshit to say the least. I will never step foot in another one of these locations,and will make sure I let everyone know how horrible this company is. BY THE WAY THE STAR WAS ONLY GIVEN BECAUSE I HAD TO GIVE IT!!!!

I have only dealt with Ariana Gold & Pawn on eBay, but if their customer service online is any…read moreindication of how they run their physical business I would absolutely recommend this place.