Milton has been our alarm system guy for quite some time now. He is very knowledgeable about…read moresecurity systems. He has always been able to troubleshoot and fix any issues with our security system. And at a fair price. Would highly recommend him for any security system installation and repair.

After an outside door replacement, we needed to have the sensor replaced. Milton came out and in a…read morelittle over an hour had the job done. He was quite knowledgeable and did a great job. I would highly recommend him for any security system service you may need done!

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

Once my 36 months is up, I will not ever return! I called because we have been struggling…read morefinancially and got talked into staying with a lower rate. I did NOT know I was signing another 36 month contract I thought I was signing to agree to the lower rate. I need to cancel after all and now you want me to pay you 1K+ to cancel. I have been a customer for 9 years and and super disappointed in how I am being treated at this point. If I had the 1K I wouldn't be canceling in the 1st place. I mean that is a no brainer. Save yourself a headache and put in your own system.

Worst company I have ever dealt with, they have continued to charge us for 3 years after we had…read morecanceled with them, they would not give us any credit for the equipment we did not use, very hard to get customer service install dates and times, Value to us was a completed zero.

8pm at night. Door to door salesman named "Andy" ignored clearly worded signs on my front door…read moresaying "DO NOT KNOCK OR RING BELL" and decided to ring my doorbell and knock two times each while my newborn was sleeping Opened my door and pointed to the sign and he stormed off and intentionally left my front gate open which would allow my dog to escape. Walked outside to close my gate and he yelled across the street "Good job closing your gate!" I asked him who we was with and he lied and said a pest control company. Terrible unprofessional behavior that paints Vivant in a bad light for hiring broke bums that just got out of a halfway house.

DO NOT use Vivint. Absolute garbage people who work there! I moved into a new home with a built-in…read morealarm system. I no longer need their services. Trying to cancel my account, and I've been on the phone for over an hour. I HATE THEM!

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

The air in our area has suffered from local area fire smoke and our house's fire alarms started to…read morerandomly alarm. Not knowing what was happening, I called the Folks at Signal Services to ask if they could help. I spoke with their main operational head who explained that my fire alarms were old (beyond their 10 year life) and needed replacement. Rather than pitch their services, he explained that this was something I could probably handle myself, where to go and the appropriate next steps. Within a few days I had replaced all of our smoke detectors with the latest edition - problem solved. SO WHY am I writing this review. Because the guys at Signal Services didn't have to walk me through what was happening and how to fix it. They didn't get paid, had plenty of other things to be doing that day, but took the time to help me out for free. With that, they earned a 5 star review and my pledge to use them again in the future if I ever need services that they offer. It's all too rare these days that someone helps when there's no sale to be made and this is a true testament to their customer-centric approach. Great guys - thank you!

My experience is not with this specific store either but about how Xfinity/Comcast operates as a…read morepublic service. I did not think it was possible for an internet & phone service provider to get any worse but now it has become obvious that they are now incorporating 3rd world type of customer service. And believe me, this is not an exaggeration by any means. They are specifically trying to deceive their own customers in order to keep you putting money into their pockets. It's impossible to get a real person on the phone unless you happen to find the number that they do not want you to have. And then they will try to get you to believe that they need to help you by getting you to hang up and promising to call you back but they purposely don't call you back. I have 2 apps on my phone for Xfiniti and neither one of them works properly. You cannot get into your own account and the reason is because they do not want you to be able to find out how much time you have left on the contract that you signed when you accepted their new free phone. As an example, AT&T will offer you a less expensive service but you need to know how many more months you have left on the current contract with XFINITY/Comcast but they put in place road blocks so you cannot find out. And if you leave too soon, they will hit you with additional fees for breaking the contract you signed when you accepted the free phone. As you know, you are wasting your time trying to get through to their customer service office but this is the phone number that will get you to a real person. But they will do everything they can to make you feel as if they are helping you when they are trying to share as little information as possible. Once I leave, I am never going back to these professional scammers. We are supposed to have a Customer Protection Agency but they simply take monetary gifts to look the other way. Xfinity/Comcast is an embarrassment to the term "Customer Service." This is the number to reach a real person but they are are very schooled in how to "NOT" help you. 1-888-936-4968 And those surveys that allow you to give a review. That's only there to provide the illusion thattheyu care about their customers. THEY DON'T CARE....

I walked in to return the dvr and cable box and dvr and it was fast and friendly at the store thank…read moreyou! Xfinity online and call was the opposite the chat was useless and the two representative, I got hung up multiple times for what 30+ minute's of wasted time explaining what I want to be happy instead I got constant upsell. Just make yiur customers happy to start.

I highly recommend NW Security and Automation for your home security system. A few of the neighbors…read morein my area had encountered prowlers and my next door neighbor actually had a break in into his garage and his tools were stolen. I had always debated getting alarm but knew it was the right thing to do for my family. I had shopped several different alarm companies and I liked the way that NW Security and Automation treated me and the way they explained different options that were available. I also liked the way they approached my house as a unique install and weren't trying to install a cookie cutter system. They listened to our concerns and came up with excellent ideas for having two large dogs and not tripping the alarm during the day while we are at work. I sleep peacefully every night knowing that my home is protected. We also did the monitored smoke alarms in addition to the standalone smoke alarms I already had in place. My sister and my mother also have alarms through this NW Security and Automation. I was recommended this company by my sister and my mother followed suit.

Have been using NW Security and Automation for a little over 3 years and could not be happier!…read moreFamily / independently owned and very friendly! Love the thought of supporting a local company who employs local, dependable people! Always fast and responsive to any questions I have ever had and very competitive pricing!