Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

During the Fourth of July weekend, the couple residing in my rental unit departed for a vacation,…read moregranting me permission to enter their home for preventive maintenance. Upon inspection, I discovered that the water heater was not functioning, as there was no hot water available in the unit. To address this issue, I contacted the RHEEM customer service number displayed on the water heater. A technician promptly returned my call and attempted to guide me through various troubleshooting steps to reignite the unit; however, these efforts proved unsuccessful. The technician ultimately suggested that a specific component had likely malfunctioned and provided me with a list of certified Rheem technicians in the Chicago area. Unfortunately, the Rheem technician I reached out to from that list did not respond to my inquiries. I have had great luck with businesses on Yelp that received a large number of favorable reviews over a long period of time. For that reason, I decided to contact Fast Plumbing 247. I was fortunate to speak with a plumber named Mac, who returned my call within a matter of minutes. He requested that I send him photographs of the water heater's model number and the unit itself. After reviewing the images, Matt promptly called me back and provided clear, step-by-step instructions on how to restore the water heater to working order. Remarkably, his guidance proved effective, and I was able to resolve the issue. Once again, the unit has hot water. What truly stood out during my interaction with Mac was not only his willingness to share his technical knowledge but also his remarkable patience. I struggle with even simple tasks of this nature, and Mac's calm demeanor made the process significantly easier. He meticulously explained how to remove the guard to access the pilot light window, advised me on the best positioning to view this awkwardly placed window, and guided me through the steps to relight the pilot light and restore the water heater's functionality. Thanks to Matt's expertise, I am able to enjoy the holiday weekend without further complications. Based on this experience with Mac, it is evident that the plumbers at Fast Plumbing 247 are not only responsive and technically skilled but also honest in their dealings. I fully intend to rely on their services for any future plumbing needs and wholeheartedly recommend this company to others.

This was the best decision I've ever done. I used them to fit an ice cube machine- they were quick…read moreand it was so easy to get it done. Couldn't be happier with the decision. They were reasonably priced and very efficient

Great Service! I…read moreused the project request here on Yelp and the business reached out to schedule the service. Today the tech came out and serviced the refrigerator, stove and checked washing machine seals. He noticed the ducts needed cleaning so we have that scheduled once the parts come in for the other appliance. Tech was very knowledgeable and personable. Highly recommend this business. Pricing was affordable.

My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

Quick same day service for the second time, quickly found & fixed the problem without replacing the…read moreunit. No hassles, good price. Would hire them again.

Called 10 plumbers and they were the only ones able to come same day on a Saturday. Ivan spent an…read morehour trying to solve the problem but didn't have the necessary parts for a permanent solution, he pointed me in the right direction to fix and didn't charge me despite all the time. Would absolutely call them again for any standard problem.

Juan from Go-Rooter was absolutely amazing, professional, informative, communicative, and friendly…read more He came to our rescue in an emergency the same day, hydro-jetted our main city sewer line and got everything working again, all at an affordable price. Definitely use his services for all your sewer needs!

Requested a HVAC and Furnace tune up through the yelp projects…read more Quick response and got us on the schedule. They came out today and the tech was great, checked everything out. Happy with the service and would recommend to other. We will be repeat customers in the future

Timely, friendly and knowledgable repair team. Thanks for helping me out in less than 24 hours.read more

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

We've been using Sound Plumbing for many years and simply wouldn't call anyone else. We have a 140…read moreyr old house and with it comes many problems. Once when we were away on winter vacation, had a pipe break in our Chicago freezing temps and gave Kevin, the owner, a call in a panic. He said no problem and he met up with our caretaker and fixed the issue in a flash, saving us from having to come right home. Just today, his guys Lance and Josh came to the house to troubleshoot a leak in the basement to find it was coming from a bidet toilet on the floor above it. Complicated? Yes. But not so much that these experts coudn't solve the issue and fix us right up in short order. Obviously, we can enthusiastically recommend Sound Plumbing and congratulate our wisdom in finding such a great resource, not only competent but trustworthy and reliable. That's worth a bundle!

After the initial response via text they ghosted me. How they handle new requests is not good…read moreenough.

Repair of a leaky chrome P-trap under the sink with corrosion at the fittings, did a great job and…read morewas quickly replaced and we're back up and running within an hour

Handy, convenient, polite Not cheap but apparently going…read morerates for minor plumbing are outrageous all around. They made time for me the next day and handled it well.

Our kitchen sink got clogged and we needed it fixed right away. J Sewer & Drain had an available…read moreappointment within 24 hours. The plumber who come, Luis, was fantastic. He explained everything clearly and got the job done quickly.

I hired them to do a kitchen faucet and strainer, as well as two master bath faucets. Basi was very…read moreprofessional, and explained the work in Detail. Additionally he found and sealed a gap between the quartz and the top of the sink at no cost. The work was very reasonably priced and a discount was provided. I would rehire and/or recommend them to someone else in the future. They operate on the NorthWest side of Chicago

I had a great experience with HVAC Buddies replacing my water heater. They responded quickly to my…read morequote request on Yelp, provided a detailed estimate, and their pricing was very competitive. Communication was excellent throughout the entire process. Eric kept me informed, showed up on time, and he and his team did a great job with the installation. Everything was straightforward, from the initial response and estimate to scheduling and payment. Overall, the entire process was smooth, professional, and hassle-free. I would definitely recommend HVAC Buddies and would use them again.

We've used this company a couple of times in the past without any issues, but our experience this…read moreweekend was incredibly disappointing. We scheduled emergency AC repairs for 8 a.m., and they completely dropped the ball. We called multiple times after they didn't show up, but our calls went straight to voicemail, and our emails also went unanswered. The whole experience was completely unprofessional.