Watts Realty Company is an excellent choice for property management in Birmingham. I have a…read moreresidential property in Trussville that was rented in 3 weeks from proper pricing for the area. I have been very pleased with my tenants and communication regarding repairs, lease renewals and payments.

I have been a loyal renter of Watts for years now. Great properties! They are very willing to…read morelisten to advice on how to better improve their services, which means they are consistently striving for greatness.

Horrible, property management company. Will never hire as…read moreproperty manager. Already filed a case. Very misleading termination clause. They want to keep charging indefinitely even they don't manage your property. For 1 lease expect to pay 2-3 months of rent to them in 12 months. Fees.. fees.. fees : yearly renewal fee, one time lease fee, lease termination fee, late fee from tenant goes to them, ongoing maintenance fee, additional fee,.. list goes on.

After finding a home online, we tried to schedule a showing, which was very difficult and time…read moreconsuming. Gia was unresponsive and it took over a week to get a showing. Once we did get to see the home, the current tenants were present. After the showing we made an offer that day and did not receive a response for several days. Our last offer was accepted, but we were told that the current tenants had resigned their lease after our offer, and we wouldn't be able to move into the home for a year. Unprofessional, amateurish, fraudulent, and disrespectful.

Roselle was very helpful and kind. She answered all of my questions and clarified everything I…read moreneeded to know.

My experience with Renters Warehouse managing my rental property was extremely disappointing and,…read morefrankly, unacceptable. I hired this company to professionally manage and lease my rental property, but throughout the process I was met with poor communication, lack of urgency, weak follow-through, and an overall level of unprofessionalism that made me question why I was paying for property management services in the first place. Communication was one of the biggest failures throughout this process. I often felt completely left out of the loop and had to repeatedly follow up for updates instead of receiving proactive communication from the team managing my property. I constantly found myself chasing down basic information that should have been communicated without me having to ask. Even after terminating my contract, there was no professional follow-up email or proper communication confirming the termination process, which speaks volumes about their lack of professionalism and organization. One of the most alarming issues was how my property was handled. After switching management companies, my new property management company informed me that my townhome had been left unlocked/open. As a property owner, finding out that a company entrusted with managing and securing my home failed to do something as basic as lock the property is completely unacceptable and raised serious concerns about their competence, attention to detail, and professionalism. In terms of leasing performance, I was not impressed at all. My property sat on the market for over 40 days, and despite paying Renters Warehouse to market and lease the property, they only brought me 2 applicants during that time. Meanwhile, I personally advertised the property myself and found more than double the number of tenant leads and inquiries on my own. That completely defeats the purpose of hiring a property management company in the first place. I was essentially paying for a service while doing much of the work myself. I spent money on a simple facebook ad and was doing more marketing than Renters warehouse ever was. Another major issue was the handling of applicants. Multiple applications were being accepted, but there appeared to be poor communication and follow-up with prospective tenants, leaving applicants confused and giving them the runaround instead of providing timely updates and a clear leasing process. This not only reflected poorly on their professionalism, but likely hurt the leasing process as well. This company also did not give the full profile on potential applicants. I later on found out that one of the applicants had more streams of income than was reported by Renters warehouse after I had asked them multiple times to find out this information.  To make matters worse, the tone of some of the communication I received toward the end of this experience was dismissive and unprofessional, which only reinforced my decision to terminate the relationship. I have included screenshots of our final communication because I believe it accurately reflects the lack of professionalism I experienced. Overall, my experience with Renters Warehouse was marked by poor communication, lack of accountability, weak leasing performance, questionable handling of my property, poor applicant management, and an overall lack of professionalism. I entrusted this company with one of my biggest assets and left feeling like I had to do much of the work myself while receiving subpar service in return. Unfortunately, I cannot recommend this company based on my experience.

I rented from this company 2017-2020 I had absolutely no issues whatsoever. It was a flawless…read morepartnership. I only moved away due to a death in the immediate family. Now here I am in 2026 and after moving back to the area 1.5yrs ago to help a friend who's undergone a major life change; I'm looking for a place of my own. I reached out to them and have two viewings set up. And from what I can tell; nothing's changed. The initial call was friendly and efficient. They could see my history and were kind and professional. I'm going back to them because I NEVER had one issue when doing business with them in the past and it appears I won't this go around.

Reading the bad reviews is something I should have looked at before we toured the dirty, dingy and…read morein some parts run down property; but we still need a place, badly and this garbage company can't seem to get their information straight, whether it's included amenities, fees or eligibility criteria. In a way I'm glad they rejected our application but it's immensely frustrating and stressful to think things will go your way only for them to remind you that even with all the flaws in their operations you somehow have more that they determine at their own discretion and can't overlook, it came down to an income deficiency that we thought we had covered only for them to shoot us down with information different from what we had read. What a terrible company and I suggest everyone read reviews before doing business with them!

Avoid Atlas Rental Property if you value safety and responsiveness…read more I've reported severe ceiling damage and mold multiple times, and despite months of waiting, nothing has been properly fixed. The ceiling has now partially collapsed, and the mold is spreading. Two roofing companies they supposedly contacted either had no idea what was going on or gave vague timelines with no follow-through. Communication is poor, and they've shown no urgency--even with clear safety hazards. Extremely disappointing and unacceptable management.

Dear all readers who are thinking about getting in contact with this company and renting a home…read moredon't do what me and my husband did renting a house from them that was our first mistake our second was we expected like any rental company they would come out to the house and maintain it WRONG. They didn't do anything like that. They will charge you ridiculous amounts when you get it cheaper else where and they will charge you for things that's wrong with the house even when it wasn't your fault and had proof. There was a leaky shower we had in the bathroom and it created a fungus growing along the bathtub and the wall and we sent them pictures and told them and nothing was done about it. And black mold in the bathroom and on the walls, not caring about their tenants they chose to ignore it. Every house that has an Atlas sign on it that should be your red flag, they do every property like this!

I hate to have to write a review of this magnitude, but businesses have to stop the discrimination…read moreand profiling. Myself and my partner, both business owners, retired military and AA put in an application for an apartment with the company. We are transitioning from Texas and needed a place in the meantime here. We viewed about 6 units with an agent named Chloe before deciding on this one and got an approval a short while after the application was sent. A background check was done, the approval was sent and money was taken out of my business account to get keys by Friday of this week. I arrived back in town on yesterday and saw that our money had been returned to the business account with no explanation or Reason. I still don't have any written correspondence to support why this happened. We contacted Chloe and was told that the approval went through, but her manager didn't feel good about renting to us. I asked Chloe if she had an issue black people, lesbians, military people or those with businesses. Chloe explained that my business credit was too new. I expressed that we had been in the city for a little less than 2 months, so establishment and my license reflects that. We also provided a personal guarantee and paid a much higher deposit. The manager then claimed the system kicked out the process, when we had already gotten an approval. We had also been told by Chloe after we noticed the money returned that her manager did this. I'll say that while I'm happy my partner and I have secured another unit on today, I don't appreciate the scrutiny or my time being wasted after doing everything right. The sad thing about the entire ordeal is that most of the parties that profile legitimate individuals with money don't make 3 times the rent themselves. I hope this review helps someone else to steer clear of these people and to take their dollar where they are respected and treated fairly. I haven't decided if I will follow up legally as of yet, but beware.

This company is horrible. They attach fee to your account that are unknown and the property Manager…read morecant tell you what the purpose. They tried to make me pay 200 bucks to refinish a tub that was peeling from first day i.moved into the unit. ​

Excellent service and very responsive. Drew was on top of everything from start to finish!read more

Trista was fine until the very end and then started ignoring my emails for weeks at a time…read morerequiring multiple follow-ups. Also paid for professional carpet cleaning and still they kept hundreds from our security deposit. Pretty crappy way to end a lease.

Spartan, aka Alabama Rental, is the worst!! We purchased…read moreseveral renovated properties and after just 1 year, we have had nothing but repair after repair. They are the worst communicators. They don't care about the owners and don't care about the tenants. They only care about selling properties for their own profit. I would never recommend them...run far away from them. I rate them a complete zero!!

We purchased an investment property from Spartan and decided to sell. They were aware we were…read moreselling the property because they managed it through the clean up and repairs needed for the sale. We were told they would continue to pursue the unpaid back rent from the last tenants we had (several months worth) and let us know when it was received. In following up with them now they said they did not pursue the recovery of back rent because they no longer manage it. Extremely frustrated in being provided false information and their handling of this. They had no problems ensuring they got thousands from me when the renters they placed left a huge mess that needed cleaning up and repairs that were required. I would never purchase one of their properties again.

The houses are trash ! A they are money hungry and in some instances they try to blame u for the…read moreproblems in these un fit properties! So march 5 2026 my 6 year old son was awaken by heavy thick toxic smoke due to an electrical fire , not to mention my so suffers with asthma an they can care less we could have died in that home an they refused us a relocation to a different location house ! Also there are other major issues in the place plumbing , roof leaks , god forbid another fire brakes out from the old ass wiring because non not one window opens in the hous, an yes we have made maintenance requests an have proof they never sent no one out to get these old ass windows to open an they can care less ! after we paid our rent already March 2026 an paid it early have never been late they won't even get us out this home after the long 4 year process ! The worst company ever do not do it ! I'm warning u all !

Renters BEWARE!!! This company is a pathetic joke!!! The house was not clean when we moved in…read more Laundry room had to be repaired. It took several attempts to get the AC worked on which didn't work, then had to wait in the heat for it to finally be replaced. They are cheap @$$holes!! They cut corners with everything!! They do not like to be bothered. They ignore phone calls & messages. They do things when it's convenient for THEM. They care nothing about their tenants. Everything they lease out is a dump. Pure garbage. Don't rent from this company because you will definitely regret It!!!!