We have had a great experience since moving away from AmeriGas - what a huge change. They have…read morebeen good about deliveries, cost, and contacting us ahead of deliveries when requested

I have always had relatively good experiences with Valley Energy. However, I'm now done based on…read morethis past experience. I guess it does take only one bad experience. Poor management when questioned. I had an issue about whether 800 gallons was actually delivered to my home. I have a 1,000 gallon propane tank -- when I got to about 150 to 175 gallons, I called for a refill. When I received the refill, they refilled to 800 gallons (which is typical -- 80% total). They gave me a bill for exactly 800 gallons delivered. I questioned the invoice because I knew I called in when there was no less than 150 gallons, which means if I had 150 and they put 800 in that I'd have 950 total. They said they put in 800 and my tank must have been completely at zero and that my gauge must be wrong. I check my gauge every week and know it was not at zero or even close to it. My email was initially ignored, then it was clearly misread when it was responded to and not sent to management. I had to call to get a manager (or I think they connected me to a dispatcher), who tried to placate me to get me off the phone with the understanding he would follow up in a couple of ways, which he never did. When I finally followed up a few weeks later by email, the assistant contacted the the manager (or dispatcher) who told her to pass along that the driver who made the delivery was contacted and said that there were in fact 800 gallons delivered and everything seemed ok at the time of delivery. My emails to Valley Energy and my discussions were clear in that I was not seeking not to pay for gas I did not receive. I was interested in finding out if my gauge was wrong to have it fixed, or to learn if the gas truck that did deliver to my home reported the wrong amount as being delivered (they track all amounts all day) -- I indicated perhaps at the end of the day there may have been an extra 200 gallons on the truck. In any event, they handled it wrong and they lost a customer. I was with them four years and will be no longer. This experience leaves me with a taste of mismanagement, possible dishonesty and siphoned gas in my mouth. I'm not suggesting Valley Energy actually billed for gas they didn't provide to me, but the way they handled this incident, it gives me great pause to consider whether it is just bad customer service. I've lost my faith in them.

I placed an on-line order for 10 60 pound sand bags. Alex assisted me with processing my order once…read moreI arrived at the store and then he loaded the bags into my pick up. He was very polite and professional. He made my shopping at Home Depot very easy.

I went with my sister to pick up an order at Home Depot in Leesburg, VA. Alex provided excellent…read morecudtomer service. He helped us with our pick up order to our car & when one of the items didn't fit in the car, he helped us to have the item delivered to our home with minimal cost. Another employee wanted to charge over $70. He was steadfast, patient & deligently worked at making sure we did not have to pay a prohibitive delivery amount, especially when our intent was to pick up all the items & take them with us. Alex is an excellent example of what great customer service looks like & does to make sure customers keep coming back to Home Depot. Alex is definitely a keeper.

This review pertains to my most recent attempt to obtain a simple replacement retention pin for a…read morescreen door. I will not bother to recount our extremely poor experience when we purchased 7 French Doors several years ago. I had one of their experts come to the home to measure the door frames so that if there were a problem they could not blame me for an incorrect measurement. Surprise surprise when one of the doors did not fit, this after the original door had been removed leaving a gaping hole in our living room wall. It took 5 weeks to receive the correct replacement. BTW, they wanted full payment before the new one arrived. I told them that I would have AMEX put the full amount on hold until the replacement arrived. That got their attention. Back to the current situation: When I visited the store to buy a replacement retention pin, the individual at the front counter was totally clueless. I then asked for the person who handles storm doors. Hilda wasn't in. Two voicemails were left on her line. I was not shocked when she did not respond. The good news is that the Anderson website parts dept. had the part. I should have gone there first rather than waste time with the indifferent and incompetent personnel at TW Perry. Stay away.

Alternative to big box. Easy to find he help. Bought wood putty for kitchen remodel. Hope to buy…read moresupplies in future for hardscaping.

This place is a 7-11 and tried using free snack from 7 eleven for T-Mobile Tuesday but he didn't…read moreknow what he was doing and told me to pay. Get actual employees that know how to work

Beware of this car wash!! My son just took his new truck though and came out with scratches…read moreeverywhere!! Went to show employee and was directed to a sign that says they are not responsible for cosmetic damage. The truck is covered with scratches!!! This car wash should be closed down!

Clean and easy, I stopped in at this 7-Eleven to fill up the rental car. It's not perfectly…read moreconvenient if you're headed down the Dulles Greenway but it worked for me. It's also more than the requisite 10 miles from the airport when you're supposed to fill up before returning your rental car, but hey, I'm a rebel. Well stocked with the usual 7-Eleven goodies. I did see a Slurpee machine and the meat roller. Bathroom was meh.

The store is small but clean. Parking is easy-ish. Kind of a pain to get out of the parking lot…read morewhen there is traffic. Two major points goto the slurped machine working and the cashier, Daniel, who was able to save me $2 by using his 7-11 app/reward number without asking me to sign up.

Sad to post this but the other negative reviews are accurate. I have been here before, Mike knows…read moreme. Stopped in, not once, not twice but 3 times asking for an estimate. All 3 times I was promised a call back. Never heard a thing. Seems business is so good that keeping someone coming back is not important. There is always Progressive in Hamilton and even more places in Purcellville and Leesburg that would be happy to take my money. They not only loose a job but a customer.

I'm 62 and have been driving since I snuck my dad's Olds out of the garage. In all those years I…read moredon't think I've ever had a great experience with a mechanic. It's always the same thing - well, we know we quoted you this but once we got her up on the rack we found your windshield wiper gear box needed lubricating, etc. Not so with Mike and his team at Hamilton Service Center. Awesome service - competitive pricing and no attempt at upselling. Highly recommend.

Terrible experience. First my lock box was broken. Took forever to open it up with the cold…read moreweather. 1 employee showed up after I opened it. The directions to find my truck were for a wrong location. They kept saying my truck was next to the loading dock. There isn't a loading dock. The lot to park your own car in had a lot of trash and debris. When I dropped the truck off, another customer was having issues picking up just like I was. Will never use this location again

This is a Terrible place with a terrible service…read more A) The old guy who was working that day arrived almost 20 min late B) when I asked for the document were we mark dents/scratches... he said to me "I dont have anymore" go like that. C) I took picture of several dents (with time stamp) and showed to him. The crazy old guy said to me: "thats normal, send the pictures by text message" D) After I returned the truck, the old guy charged me $350 for the dent. E) After I called his supervisor, the old guy started asking me for the pictures with a time stamp. Once I did it, GUESS WHAT HE SAID???? F) Your reservation was for 8:00am and the time stamp on the pictures is 8:30am. 30min is more than enough to do something to the truck. G) He was not expecting that I took a picture of the time he got to the store. Almost 20min late. H) BELIEVE IT OR NOT!!!!!. When I returned the truck (once inside the office), there were RATS on some of the U-Haul Boxes. I saw this box "moving alone", when I get close to the box, I saw the Rats inside the Box. I will never rent from this Crazy Old Guy

I placed an order for 7 propane tanks. After waiting a week they sent me an appointment for…read moredelivery at between 9-9:30 am on Friday. After waiting for over an hour, I tried to contact them, but kept getting put in a phone loop that never got answered. So I had to email them. After two hours they finally emailed me back and said I didn't have an appointment. When I emailed them the appointment sent to me, they said they couldn't get to it and cancelled my order. I would strongly suggest looking into any possible other means of getting propane before relying on these guys.

I placed an order for a propane tank exchange on Sunday night. I left my old tank on my front…read moreporch, and by Monday afternoon, I had a refilled tank sitting where I left my old one! I live north of Baltimore so I was fully expecting a couple of days for delivery, so I was pleasantly surprised that my new tank was delivered in less than a day! They also refill the tank to 20 lb instead of 15 lb like at most stores. Pricing is great, and shipping is free. Highly recommended!

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

Great experience with Climatic. I had to replace my heat pump and Pat H gave me a quote 20% lower…read morethan my previous HVAC company. The entire process was seamless. The install team was extremely professional and did a great job. I had a fuse blow after a storm a few months later. The service tech that attended to the issue was also outstanding.

Once again, I am happy to report another awesome experience with Climatic Heating and Cooling, Inc…read more My initial experience dates back a few years, when I decided to get a second opinion on replacing my gas furnace. Sonny stopped by to provide me with a quote, which blew me away! If I had continued with your current provider, I would have paid much more than necessary. On April 7th, Dustin came out to do my summer maintenance and setup. He was very cordial and explained each step of the process he was conducting. He thoroughly cleaned out the drains and fully examined the outdoor unit. I cannot say enough about how one of my wisest choices turned out to be going with Climatic! I highly recommend them.