1. Dodson Heating & Air Conditioning

    1. Dodson Heating & Air Conditioning

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    Purcellville, VA

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    Dodson Heating & Air Conditioning

    4.5 (17 reviews)
    Closed 7:30 am - 4:00 pm
    Updated over 3 months ago

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    4.5
    (64 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 10 mins
    3.0
    (73 reviews)
    Water Heater Installation/Repair
    Responds in about 10 mins
    5.0
    (188 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 4 hrs
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    10 days ago

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    26 days ago

    They have never failed us. When your heat or air goes out it's always an emergency. Always cheerful. Decent pricing

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    4 months ago

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    1 year ago

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    1 year ago

    Michael and company have been servicing the hvac equipment for years. I highly recommend them.

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    7 years ago

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    Review Highlights - Dodson Heating & Air Conditioning

    Mike Dodson just fixed it by replacing the capacitor and added a pound of Freon all in about 15 minutes.

    Mentioned in 2 reviews

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    F H Furr Plumbing Heating And Air Conditioning

    F H Furr Plumbing Heating And Air Conditioning

    (766 reviews)

    Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

    FH Furr's biggest problem is not their technicians--it's their management's complete lack of…read morefollow-through. I'm attaching the emails I sent to FH Furr regarding the second incident. They are exactly what was sent, with my email address, phone number, and home address redacted. The first issue with my new HVAC system required 4-5 service visits over multiple days before it was resolved. After the issue was resolved, I repeatedly asked about FH Furr's advertised $500 No Frustration Guarantee. I never received a callback or any type of explanation--they simply ignored it. The second incident was even more frustrating. After my service request had already been pending for over 24 hours, my appointment was pushed back another five days during a heat wave because a specific technician was apparently needed. I called back to ask if another technician could be sent sooner because waiting five more days was not acceptable with 95+ degree temperatures and the upstairs reaching around 80 degrees with two young kids. At the same time, I asked that a manager contact me to discuss my concerns with how the situation had been handled up to that point. I was repeatedly told someone would call me back (twice by phone and once through a technician), but nobody ever did. I followed up with two detailed emails to document the issue and give FH Furr the opportunity to handle it, including asking again about the $500 No Frustration Guarantee. Those have also gone unanswered. If you end up with an issue requiring anything beyond dispatching a technician, don't expect management to follow through. At this point, their $500 No Frustration Guarantee feels more like a sales promise they have no intention of honoring. Every technician who came to my home was professional and did everything they could to help. They are not the reason for this review. This review is entirely about FH Furr's management and customer service. I will only be contacting them for future HVAC repairs while the warranty on their installation remains active--and only because I have little choice.

    Dodson Heating & Air Conditioning - hvac - Updated July 2026

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