Note: If you had a similar experience as me, you can file a complaint with the South Carolina Board…read moreof Medical Examiners (Labor Licensing Regulation) - I don't know if it will do anything, but it made me feel better! https://eservice.llr.sc.gov/Complaints/ I was charged $356 for a prescription refill appointment, despite no change in medication, no labs or tests, and only being seen by a PA. The coding included "management of conditions" and another prescription, though the visit was solely for a routine refill. After challenging the charge, the practice terminated me as a patient, limited my prescription to one month, and left me scrambling to find another doctor before my prescription ran out. My insurer reduced the billed amount to $224, confirming the charge was excessive. In a call with billing staff, they admitted self-pay patients would be charged "much lower," demonstrating intentional inflation. This office also ignores pharmacy refill requests, forcing patients to intervene unnecessarily. The termination letter cited "loss of mutual respect," yet billing $356 for a routine refill hardly shows respect for long-standing patients. This practice's behavior is exploitative and harmful - and I see from the other reviews, this is not the first time Lexington Family Practice has treated its patients with such disregard. My family and I are not sad that we will be finding another practice.

I tried getting an appointment for flu like symptoms and I am being told I can't be seen until 5…read moredays from now. Then she wanted to suggest to me to go to an urgent care. Sat on hold for well over twenty minutes. I see why they have such low stars. Avoid this place like the plague.

very easy to make an appointment, clean , very nice Docto and staff and have Botox,adhd, sick…read morevisits and fast and easy to get in.

The funny part is had they not been so rude and condescending I would have gladly came back and…read morespent more money on Bloodwork,Check ups etc. their loss. Not mine. I don't need to be lectured by a NP or treated line trash because they don't have the respect for their patients anymore.Gee. I wonder why. Certainly said how much they have went downhill. It wasn't about the money...it was about my time. I hope they turn it around. I feel like this should have never happened. In my opinion.

I have never liked anything medical, and going to a hospital was not on my bingo list for the year…read more I had to go for an MRI with general anesthesia. A few days before, the nurse called and went over important information and also gave directions for getting to the hospital, and once I was insdie where to go. On the day of the procedure, the parking lot was super empty as it was 6:30 am. Once my mom and friend made it inside, we were greeted with somen wonder people at the front desk. They gave us the directions; however, I had to recall what the nurse said, and we did a little detour. We had to go through procedures as the MRI sign is someone who does not need any anesthesia. Once in the priocdies area, I had to sign some paperwork, and I got an ID bracelet. Then I had to walk over to the lab area, which is just next door. There, they have different labs that you have to do, and then back to the other desk. From there, the nurse will take you upstairs to floor 1, and that is where you will wait to go back to a room. A nurse will take you and your people back with you. This nurse is part of your team; they will show you your bay and ask you to change into hospital clothing. Then it's time to answer a lot of questions. Nurse Emma was super helpful. She could tell I was getting overwhelmed. The other nurse was getting my vitals too. The anasteoaligst also comes by, don't worry, they are just there to sign off, they do not even really take yo you. There is another anesthesiologist that is the one who will really be taking care of you and will talk with you later. Once they have your vitles then it's time for the IV. This is the part I can not stand well, thankfully my friend is really used to my panicking and crying and was super helpful to the nurse. After that, they even wrapped it so I could not see it. Then it was time for me to go to the MRI area. My people were able to come with me all the way to the last door. I said goodbye that was really hard. Then I went down more hallways and then into the MRI area that we saw before. That is where I met my anasteialgist and he asked me some quesions and then I got up and walked over to the other bed. They got me hooked back up to the monitors that are MRI safe. Then I was waking up in the PICU, the nurses were super nice, even when I was trying to take all my vitals off and the IV as well. They help get me updates to my people. Once upstairs, I had to wake up more, and then I was able to eat a snack. After that, it was time to get ready and go home. It was super fast, and we got the results the same day.

This is a zero star review. The hospital is not in good physical shape. Beyond that, my Dad had to…read morecome here for something relatively minor. He was supposed to be out in a few days. Because of a doctor's "bad judgment", he is still here two weeks later. I am beyond furious. My Dad is way too nice and had me buy a whole lot of food for all the nurses. Some of the nurses are helpful. A couple should not be working with patients. That includes a phlebotismist and someone from the lab. I won't go too much into detail. If I did live in the area, I would only come here if it were a true emergency. I am not familiar with the other hospitals in the area, but I am pretty positive any of them are better than this one. I understand medical staff have a lot of stress but some of the people working here are just in it for the money. No.doubt. They absolutely could care less about patient care. My Dad talked to a manager regarding how he was treated. You know what they did? They gave him a formal letter of apology along with a gas gift card. How bizarre to give a patient a gas gift card! At least they owned to one of the mistakes their employee made. Sadly, there are several others. And it just keeps going...

I have come the Lexington Pain Management a few times. On this visit, I had a follow up after a…read moreprocedure. My wait time was very minimal. I am typically seen within a few minutes of my appointment. This visit was no different. I was seen by Dr. Crais. She took her time with me and answered questions that I had in reference to my pain levels and what the plan was to alleviate it. The staff that I encountered have always been pleasant and they show care and concern for me.

TL;DR - STAY AWAY unless you have unlimited time and money…read more Horribly overpriced. "Routine" labs were over $550, or about 5 times the going rate locally. I did not realize the tools available through other carriers for choosing services. I've since learned from my insurance broker that Dr. Prince does not meet UHC's standards for low cost (efficiency) or quality outcomes. I made the mistake of mentioning some past elevated test results my last doctor was monitoring. Dr. Prince tested me and confirmed it had lowered to normal range - then stuck me with a diagnosis as if there were a problem, causing me to have to pay the entire amount (diagnostic, high deductible plan) for what otherwise would have been a preventative visit. The office manager will not even return calls to discuss. This has truly been an awful experience.

I've really been happy with Dr. Prince, especially coming for a horrible office that ended up…read moreclosing from a lawsuit. I was thrilled when I found an office accepting new patients, but after my first visit I was so relieved to actually have a good doctor again. I go every 3 months for rx refills, so it's nice to not dread going. She is personable, listens, and goes above and beyond to help you with any questions/advice you need help with.

I was very pleased with the staff and theirs services will go back again did not take longread more

From the owner: At Prisma Health Urgent Care Clinic West Columbia, our mission is to make our patients feel valued…read moreand well cared for. We provide convenient, quality, and compassionate care for non-life-threatening illnesses and injuries. Our providers are certified by Prisma Health and offer best-in-class urgent care near you in clean, modern facilities. We are located in West Columbia. Prisma Health Urgent Care West Columbia is open 7 days a week, Monday-Friday 8:00 am to 8:00pm, Saturday-Sunday 8:00 am to 8:00pm

I had a stellar experience with Anna Gayle. She was kind, informative and thorough…read more She addressed all of my concerns, removed a suspicious mole with care and ensured I was comfortable. She provided with me with all the information I needed for the questions I had. I was taken to a room within 15 minutes of my arrival and seen by her wishing 20 minutes after I spoke with her nurse. I look forward to working with her. iPad used at check in (can request to do by paper) Utilizes a patient portal Text reminders Polite front desk staff Clear plan of care

Edited a minute ago The staff in the back not very friendly…read morethe doctor was nice they did a procedure on her the one nurse was nice at first to us but very short with me when asking a question here 9/9 I am with my mom getting here nose done the front staff waits to tell people that the doctor is running behind after waiting 30 minutes in the waiting room Ashley Courtney Brandi Mariah Abby i went to go ask my mom what she wants to do came to the desk all of them were laughing thought it was so funny then when i went to talk to a I guess she was an office manager Stacy as I was going to the back one of the front staff said that was ridiculous as we were going back to talk to the office manager Stacy stuck up for the office personnel letting them say what they want then we get into a room and Tiana wasn't the friendliest she told me I had to leave and got to the waiting room which it wasn't a problem her first surgery kept on making smart remarks and making noises at me so I guess she got her way I didn't see a problem being in there when I was in there with her first surgery so when I went to make sure the front desk kept smiling at me I guess to get me to say something to them I would never come here staff is rude and I know they won't respond to the bad reviews Wouldn't recommend to anyone

I came here during a mental health crisis seeking help. The woman who did my intake assessment was…read morenice, thorough, and flexible with finding the best option for me. I came in the next day for my first day of PHP. The group leader, Virginia Brooks is amazing. She's so, so understanding, caring, and laid back. It was 100% obvious from the start that she truly wanted the best for me and every other patient in our group. If this was just a review for her, I would give her 5 stars! However, I only met with a psychiatrist there once, and he seemed to dismiss my concerns about how bad of a state I was in. I told him my meds weren't working and he just increased the dose. It was fine temporarily, but not the help I needed at the time. The group lessons were sometimes repetitive and felt more like school, but it depended on who was teaching them. To some extent, you get out what you put in. All of the staff I encountered was compassionate, helpful, and professional, which I really appreciated. Overall, my time in PHP was a little stagnant, but definitely helped me some, especially thanks to Virginia.

My mom was put here involuntarily. The would take her blood pressure and not doing anything to help…read moreher, she never had low blood pressure before and it's was 90/50 but wouldn't help. They wouldn't give her the heart medication that she has been on for years. She was feeling faint and couldn't breathe right with low blood pressure this isn't something that shouldn't be fixed this is something you need to see a doctor about. One girl upfront was nice but the one working on the 21st was rude and acting annoyed about doing her Job IF YOU HAVE A CHANCE TO GO HERE DONT TAKE IT!!!

My mother and grandmother both died of hereditary heart disease, so at 57 I proactively sought a…read morecardiology referral. After normal initial testing, my concerns and strong family history were brushed aside -- instead of a real evaluation, I was repeatedly booked into costly follow-up visits that added nothing new. I was always a dollar first, human being second. Two years later, my brother, (only two years older than me) and feeling completely healthy, was found to have a life-threatening blockage that required emergency surgery. His cardiologist told him he would have passed the very same tests I'd been given. That's when I asked to transfer to his physician. For months, I called and called. The manager responsible for approving the switch never returned a single call and never let me change doctors. Eventually I gave up and found care at Prisma instead. This experience taught me something I won't forget: no one will advocate for your health as fiercely as you do. Don't let anyone talk you out of trusting your own instincts.

Dr. Garrett Ruth is a gem! I inadvertently missed an appointment, and he, personally, called me to…read moreexplain the results of a test. Dr. Ruth takes his time with patients and is extremely detailed. Though he is young, I feel completely confident that he is the best cardiologist out there!

I really like my doctor, however, the doctors nurse is typically who I have to communicate with…read more This nurse recently discouraged a visit and told me to contact my general practitioner. She is not helping your business. Two stars for my awesome endocrinologist minus three stars for the discouraging nurse. Good luck!

Not impressed at all with this practice. Doctors don't seem to care what you are going through…read more With having 5 back surgeries and 3 failed due to bones being like mush and need another surgery ASAP . Labs have been done and then not letting me know results until months later, when time is important, to find what the issues is and a treatment for another surgery. I feel like death, wondering If I am have an adrenal crisis is of no concern for the doctor but I don't have the energy to even take a shower, something is wrong and ita time for answers but I don't think I will get them from this office. As a nurse this is not the proper care and treatment for a concern patient