I purchased two cars from this establishment. The last one was a beautiful 2006 Lincoln Towncar…read morewithout a scratch on it. What I love about this place is that they do NOT give you a hassel. They work with you. Initially, I didnt see any car that I liked. Made it a point to let the owner know my displeasure. He asked me to come back in 3 days. He promised I would be pleased...and I was. When I had a problem they took care of it immediately. I am going to buy my 3rd car from here too.

I promised Pete I would write this review and I took a while because of Life. However I wanted to…read morewrite a Review so others searching for a Used Car knows how Amazing these guys are! I purchased a beautiful used Malibu without a Scratch on it! Drives amazing and required absolutely no maintenance other then new Windshield Wipers which the dealership replaced for ME! It was a Quick, Painless, Way Not Embarrassing process during the purchase. LIFE HAPPENS and I have not been the best with my Credit. These men did not Judge me and did actually the opposite than belittling. They reassured I would take home that Day a Beautiful Car ! Their word is like Gold! Now I referred my Uncle and they did the same with my Uncle and my Aunt! They were in the worst point with needing a car and Mike and Pete held true to their word once more. I wanted to say THANK YOU!!

Bought a cute Chevy Spark at this lot. Love the price and the service I got. Great little car!read more

The guys there were super awesome and helped me get into a car when I didn't know if I would be…read moreable to get into one.... Go and see Car 1 Auto Sales if you want to have a great experience and they will do everything in there power to put you into a vehicle... And I rarely do reviews so you know this is for real!!!

We bought a truck yesterday. This place is very good. We…read morewere treated with respect. It all went very smooth and easy. I give this place 12 stars . A+ , Excellent !!!!!!!! I will tell all my friends and family about how good it is and to go see their cars and trucks, They are so helpful. Love Michaela and Ernesto

I honestly don't know where to begin. This has been one of the most frustrating vehicle purchases…read moreI've ever experienced. I was originally offered what seemed like a great deal with a reasonable monthly payment and a low 4% interest rate. I was told I needed a cosigner, but instead of adding me to the loan with a cosigner, I was removed from the loan entirely and the vehicle was financed in my disabled brother's name. That should have been my first warning. I spent nearly eight hours at the dealership, only to be told they had lost the keys and I'd have to come back several days later to pick up the vehicle. When I finally received the car, I discovered it had significant damage that was never properly disclosed. It had obvious passenger-side damage that had ripped off the wheel trim and side step, leaving exposed sharp metal. The windshield was heavily damaged, and the braking system had serious safety issues. Despite being told the vehicle had passed a thorough safety inspection, it shook so violently when braking that I immediately had it inspected elsewhere. I was told the rotors needed attention and the brakes needed to be replaced. At first, the dealership refused to help, telling me I bought the luxury vehicle "as is." Only after weeks of back and forth did they agree to make repairs. Then, after I'd already had the vehicle for nearly a month, I received another call saying the original financing had fallen through. My mother had to finance the vehicle instead. Somehow, despite having stronger credit and better income than my brother, the interest rate jumped from 4% to 12.5%, and the payment increased by more than $200 per month. We felt completely backed into a corner. I was told to either sign the new contract or leave the vehicle there and find my own way home. Living an hour and a half away, we felt we had no real choice. The dealership eventually kept my vehicle for five weeks to perform repairs. When I got it back, it had hundreds of additional miles on it, the brakes were still squealing loudly, and the suspension issue their own service technician identified was never addressed. I now need an entirely new front suspension at my own expense. Four months later, I still don't have my registration. My temporary tag expired in April, and it's now August. I can't get anyone to provide another temporary tag or tell me where my registration is. I've made repeated attempts to get answers and have received no follow-up. Jenna repeatedly assured me she would help rewrite the financing into something more affordable and acknowledged that the dealership was "a shit show" and that she was trying to clean things up. Unfortunately, despite those promises, nothing has changed. This entire experience has been exhausting. Between the financing changes, undisclosed vehicle issues, incomplete repairs, lack of registration, and constant broken promises, I feel completely let down. I rarely leave negative reviews, but consumers deserve to know what they're walking into. Buying a vehicle should be exciting, not months of stress, uncertainty, and unanswered questions. I'm filing a complaint with the BBB and my even consider other legal action. My biggest question is simple: **Where is my registration?**

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

Chris, Shauntell and the rest of the team are so friendly and helpful. Chris did everything he…read morecould to make sure I left with the vehicle I wanted. He let me test drive the vehicle a couple times and even to take it to get a PPI before purchasing. They make the purchase be as simple as possible by working with a lot of local credit unions in town. Shauntell worked diligently with their crew to make sure all necessary fixes were completed before I took it home. I really appreciate how welcoming they were and will highly recommend them to friends looking to purchase a used car in the future. Thanks Forthright Auto!

My 2017 Ford Taurus was totaled, and since I really liked the vehicle, I searched for the same…read moremodel and found one exactly like mine at Forthright Auto. From the initial contact through the purchase, their team was responsive, professional, and easy to work with. Based on that experience alone, I would have rated them highly. However, the experience changed significantly after the sale. When the vehicle arrived, one of the headlights needed to be replaced. I contacted Forthright, and they agreed to provide a replacement. To simplify the process and avoid shipping delays, I offered to purchase the part myself if they reimbursed me. They agreed to this arrangement. Unfortunately, despite multiple follow-up messages, I never received the promised payment or any meaningful response. Communication stopped entirely once the issue arose. While the buying process was smooth, the lack of follow-through afterward was disappointing and reflects poorly on their customer service. A dealership's responsibility should not end at the point of sale. Because of this unresolved issue, I cannot recommend them.

"Excellent experience" would be a 2-word summary of my experience obtaining a vehicle at Quality…read moreMazda. Audra was amazing! I moved from another state in which car sales turn-over is high and competition is high as well, therefore good prices and good service is a standard for car dealerships at my home city to survive. When I planned to move to Albuquerque, I didn't know what to expect but quickly realized that the options aren't that diverse, and because there are only few dealerships, I wasn't treated as well I was used to at my home state by some of NM dealerships. This changed when I called Audra at Quality Mazda; it was so refreshing to shop with her. Actually, I was able to make a deal with her over the phone (due to Covid, and in my case, I was at another state) without waywardly only being offered in-person quotes. Why? Because from what I saw, she knew she had the best price and the best service, undoubtedly. I truly enjoyed my experience with Audra because the pressure was low, and she truly wanted to get me a car that I would like rather than the dealership trying to get rid of their inventory. She's a great listener, and she truly goes above and beyond to keep you happy. I think it's because we clicked, but she was so polite that she offered to pick me up when the car was ready and allowed me to get a lender car for a short while. She truly bends backwards for her clients. I can see why she's their #1 dealer. In my opinion, it is unusual to come across such great reps/dealers that she deserves the proper recognition and praise. I can assure you that you will be very satisfied shopping with Audra at Quality Mazda.

I don't write reviews often, but after 20 years of working in the automotive dealership industry, I…read morehave never seen customer service this abysmal. This isn't just a minor complaint; it is a fundamental failure to support their customers. It took three full weeks of calling and leaving multiple messages just to get someone in the service department to pick up the phone. Once I finally made contact, I was informed that the repairs would not be covered because the warranty had expired. While I understand that warranties aren't infinite, here is the issue: just 15 months ago, This Mazda dealership fixed a timing cover leak on my wife's car. Now, it is leaking from the exact same spot. Instead of standing by the quality of their work, they hid behind a 12-month policy. In the current market, it is standard for reputable shops and major brands like General Motors to offer at least a 24-month/unlimited-mile warranty on parts and labor. This dealership's 12-month limit is significantly below industry standards and shows a complete lack of confidence in their own technicians' work. If you value your time and want a repair that actually lasts, take your vehicle anywhere else. Always confirm the parts and labor warranty terms before you hand over your keys. I won't be back, and I strongly suggest you do the same."

After a few days of dealing with Carmax and their over-priced "no-hassle" cars, I was ready to give…read moreup on finding a new car. My bank was adamantly against giving me any sort of decent loan, despite my good credit rating and spotless credit history with them. A buddy of mine - one whom works heavily with cars - suggested I check out Reese's Car Connection. I almost didn't, given how far it was from my house, but I figured I had nothing to lose. The place immediately was underwhelming to me, the lot was small, and the office a repurposed mobile home. Something still drove me to check it out, and I'm glad I did. Within minutes, Reese and Luke found me a car that wasn't EVEN ON THE LOT YET! It was a beautiful Audi A4 - they let me take it for a ride completely solo, no pressure. They gave me a deal at 15k and even threw brand new tires on per my request. Reese handled the financing and found another bank willing to give me an even lower APR than I had been trying to get! 4 hours later, I had a new car, and wow - I couldn't be happier. Absolutely would recommend to family, friends and strangers alike.

got my amazing Camaro from them over a month ago! Had one easy fix error Code within warranty…read morelimits and they took care of the repair no questions asked. They even borrowed me one of their vehicles for a couple days, and have taken great care of me since my original purchase. Thanks guys!