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    Southwest Auto Credit

    2.3 (13 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Southwest Auto Credit

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    AutoNation

    AutoNation

    (17 reviews)

    Business Parkway/Academy Acres

    The crew at the Autonation Albuquerque was a shining example of what car sales should be. MAJOR…read morekudos to Reps Craig and John, the Sales manager Daysean, and our new favorite finance guy Henry. They were honest, friendly, funny, and very professional. I was absolutely blown away by the whole experience. We flew in from CA and drove 12hrs home just to buy from them because of the upfront no-BS attitude and I would do it again! I got the price that was promised- they didn't try to sell me a bunch of "mandatory add-ons" or add any hidden fees. The car was clean and ready to go when we got there. P.S. They gave great lunch recommendations as well!

    I rarely leave negative reviews, but our experience with AutoNation has been nothing short of…read moreunacceptable. We purchased a 2008 BMW 335xi from AutoNation in March 2026. From the day we purchased it, the vehicle has experienced continuous mechanical problems. In fact, it has spent more time back at the dealership for repairs than it has in our possession. The most disappointing part of this experience has been the way management has handled the situation. The General Manager repeatedly assured us that the issues would be resolved, yet those promises have not been kept. Instead of taking responsibility for selling a vehicle with ongoing, serious mechanical issues, we were ultimately told that "at some point you have to be an owner and take responsibility for repairing it." That is completely unacceptable after months of recurring problems that began immediately after the purchase. This is not just about repairs--it's about safety. The vehicle malfunctioned while my wife was driving on the highway, nearly causing a serious accident. It has also left her stranded on multiple occasions. No family should have to worry about whether the vehicle they just purchased from a dealership is safe to drive. We have been patient, cooperative, and have given AutoNation every opportunity to make this right. Instead, we have been met with broken promises, poor communication, and a complete lack of accountability. At this point, we have lost confidence in AutoNation's willingness to resolve this matter fairly. We will be filing complaints with the Better Business Bureau and sharing our experience with local news outlets. We are also consulting with an attorney to determine our legal options regarding this vehicle. If you are considering purchasing a used vehicle from AutoNation, I strongly encourage you to do your homework and have any vehicle independently inspected before signing any paperwork. Our experience has been financially draining, emotionally exhausting, and, most importantly, has put my wife's safety at risk. AutoNation had numerous opportunities to make this right and chose not to. I hope no other customer has to endure what our family has experienced. I would leave a 0 star if I could!!! The only nice one that was helpful was the front desk receptionist (Tiffany) other than that the sales, service and management is nothing more than a joke!

    Zia Auto Wholesalers

    Zia Auto Wholesalers

    (30 reviews)

    Midtown/University

    He was hiding the damages to The Benz and lied that the pressure light simply needs more air…read moreinstead it had tire sensors damaged. The passenger airbag light was on yet he never mentioned it in his advert online in all the social media posts but instead posted a CARFAX report. He should've added the damages to the car but he didn't and misled buyers that everything was perfect. He complained when I asked him to fix those damages coz in TX the seller is liable for undisclosed damages. Apparently at that car had an unreported accident and he pretended he didn't know that. He didn't want to be accountable for his undisclosed damages. He needs to highlight the known damages like airbags never time so the buyer knows what needs to be fixed.

    Worst Experience I HAVE EVER HAD…read more Walked in mind you already had let Ina know I was coming either on a Wednesday or Thursday. She wasn't there Thursday the day I came which she could have informed me of that if she wasn't available that day. So Renee comes out gives us her business cards in civilian clothes talking on the phone. She tells me that I am going to have to hurry and test drive it because they clothes in an hour. LMAO. So I guess she didn't want the sale even if u did want the car. During the test drive she was on the phone not really seemed pleased to do her job. Worst experience they profiled me did somewhat an ok job but I think they should change their attitudes towards people.

    M & F Auto Sales

    M & F Auto Sales

    (3 reviews)

    Business Parkway/Academy Acres

    I bought a used Jag from them about 6 years ago. Little has gone wrong, but I know I have saved…read morethousands not taking it to the Jag dealership for service. They are kind. Both locations have been great. I send my friends there for service as well. I know nothing about vehicles, but I trust them. Thank you!

    In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

    Southwest Auto Credit - autoloanproviders - Updated September 2026

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