Staff is very friendly and knowledgeable, Mr Fetters is a stand up guy. Not only excellent car…read moresales but wonderful service after your purchase. Highly recommended!!

Everybody there is really great to work with from buying a vehicle to after service would recommend…read moreto everyone

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

I bought a used Jag from them about 6 years ago. Little has gone wrong, but I know I have saved…read morethousands not taking it to the Jag dealership for service. They are kind. Both locations have been great. I send my friends there for service as well. I know nothing about vehicles, but I trust them. Thank you!

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

Carolina Alvidrez approached us as we were in the dealer lot looking for parking. My wife wanted to…read morego to just look at vehicles on an advertised deal. We didn't want to be hassled by salespeople. We just wanted to look. Carolina offered to help us look, but we weren't wanting "help." Once we parked and allowed her to offer her services, we were so glad we did!!! Carolina was very kind, friendly, helpful, and welcoming. Adán Perez joined her and between the 2 of them my wife was able to look at what she wanted. No hassle, no fuss, we had a very pleasant experience and my wife drove away with what she wanted, not what they wanted her to have. Mike Perez helped finalize paperwork and once it was detailed We left happy and not stressed. Thank you!! Great folks. Great experience.

My salesperson (Susan Miller) is a true gem! She really listens to her clients. She gets to know…read moreyour needs and wants up front-perfectly matching you to your car. She takes her time and made me feel like family. I feel good about referring people to her. I know they will be well taken care of! I've given her name to ALL my friends and family. The closers are amazing! Again, no pressure, just genuine care for the client. Brad, my finance manager, was so sweet! He didn't take up a lot of time. He knows his stuff and was so kind and really listened to me. He said he was new, but you wouldn't know it-he really explained everything very well. I felt comfortable with him. No muscle man coming in to upsell me. The person who sat with me before I drove off the lot gave me wonderful advise on all the new features of my beautiful new car. She made sure I knew how everything worked. No need to wade through the manual the minute I got home! I would, and have, bought other cars from this dealership! Thank you Eric (the owner) for your great commitment to your customers! It was nice to meet you again! I love your business! I felt (and still feel) very appreciated by all the wonderful people you've got helping you to make this a pleasant experience!!

Needed a vehicle really fast. I needed to get to work every day and rides are hard to come by and…read moreUber can add up. Called Daniel Rael @ Route 66 Auto, told him my situation and within 2 days he found me a really nice Toyota van. I paid cash for it a year ago, and still runs super! Customer service was exceptional. Highly recommend the guys at Route 66!

I had been seeking a used Toyota Highlander, I came across their ad for a low mileage one in very…read moregood condition. I called and Eric answered he was very helpful. He allowed me to put a deposit on the car and give me first right of refusal. He greeted me as soon as I arrived, handed me the keys and said take it out for a test drive. After taking it out I told him I would buy it. He took me through all of the paperwork in a timely and efficient manner. He showed me the paperwork for what they had done to the car to prepare it, they were very thorough. We then went out together and went through the whole car checking everything. He answered all of my questions. I would recommend them for a quality used vehicle and professionalism.

Review of High Desert Wholesale & High Desert Mechanic Shop…read more I purchased a vehicle from High Desert Wholesale and initially had a positive experience with the sales team. They were polite and professional. However, during the purchase process there were repeated delays due to poor communication between the sales side and their mechanic shop. Sales staff frequently had to reschedule and apologize because the maintenance department was not coordinating effectively. I was told clearly that I had 15 days to return with any issues. Shortly after purchase, I discovered the vehicle had an aftermarket ballast installed. I assumed the dealership was aware of this. I later had the vehicle inspected and was informed that not only did the ballast require replacement, but the vehicle also had an SRS airbag system fault -- a serious safety issue. I was quoted approximately $500 for repairs. When I informed the shop that I wanted my vehicle returned so I could seek repairs elsewhere, I was pressured to continue repairs with them. When I insisted on retrieving my property, the situation was escalated to the owner. The owner spoke to me in a dismissive and belittling manner, questioned my decision, and implied I was foolish for not allowing them to perform the work. I reiterated that I no longer felt comfortable having their business work on my vehicle and simply wanted my keys returned. After going back inside, a staff member promptly provided my keys without issue. The sales staff were professional. My concerns center on: * Poor internal communication between departments * A safety-related SRS fault discovered shortly after purchase * Pressure to proceed with repairs after I stated I wanted my property returned * Unprofessional communication from ownership I recommend buyers have any vehicle independently inspected immediately and pay close attention to the 15-day window.

After a few days of dealing with Carmax and their over-priced "no-hassle" cars, I was ready to give…read moreup on finding a new car. My bank was adamantly against giving me any sort of decent loan, despite my good credit rating and spotless credit history with them. A buddy of mine - one whom works heavily with cars - suggested I check out Reese's Car Connection. I almost didn't, given how far it was from my house, but I figured I had nothing to lose. The place immediately was underwhelming to me, the lot was small, and the office a repurposed mobile home. Something still drove me to check it out, and I'm glad I did. Within minutes, Reese and Luke found me a car that wasn't EVEN ON THE LOT YET! It was a beautiful Audi A4 - they let me take it for a ride completely solo, no pressure. They gave me a deal at 15k and even threw brand new tires on per my request. Reese handled the financing and found another bank willing to give me an even lower APR than I had been trying to get! 4 hours later, I had a new car, and wow - I couldn't be happier. Absolutely would recommend to family, friends and strangers alike.

got my amazing Camaro from them over a month ago! Had one easy fix error Code within warranty…read morelimits and they took care of the repair no questions asked. They even borrowed me one of their vehicles for a couple days, and have taken great care of me since my original purchase. Thanks guys!

Ray Santos is amazing to work with in our son buying his first car . This will be the 5 car from…read morethem and we will continue to send people to Houston because they take car care of their customers. Great dealership!

Friendly service, they were able to meet all my needs. Highly recommend. Mr. Rojo was very helpful.read more

The actual process of buying a car here was awesome. The sales person was very patient with my…read moredaughter and helped her feel comfortable with her first car buying experience. I cannot say enough good things. The bad review is because they only do loans with Bridgecrest. When my daughter totaled her new car, Bridgecrest has done nothing but delay and avoid TAKING Allstate's money. Probably so they can accrue interest. This is causing my daughter to have to rent a car for her job that she travels with. This is just a warning that if you buy here and have a problem Bridgecrest will do everything it can to make it worse.

This is the second car I have bought from Drivetime, I had no problems with my first car and loved…read moreit. unfortunately, it got T-boned and totaled. So I bought a second car from them, and within the first day of driving it, the brakes started squealing. I called the dealer, and they said to call Silver Rock, but told me it probably won't be covered because breaks would be normal wear and tear. I would agree if it were my wear and tear, but it is not. I can't call Silver Rock till tomorrow, and I hope they agree with me, because if not, this review will lose some stars. My current concern is just how good their multi-point inspection is if they completely missed the fact that the brakes are bad? Not sure I trust that inspection. Hopefully, all goes well tomorrow