Chris R is a wonderful maintenance technician. He is exceptionally kind, knowledgeable, and professional. I've had multiple interactions with him and every time, it's been an exceptional experience. He goes above and beyond in helping out with situations and offers brilliant advice and solutions. Thank you, Chris for all that you do, I appreciate you! read more

BED BUGS IN WALLS. Run as fast as you can. I've been renting a cottage on 30th Street for the last year. My lease is up this week! For the most part your emails, texts and phone calls will go unanswered. Parking area is like up side garbage can, filthy. Homeless people sleeping and people shooting up in car port every night and day. Management company says, "Oh well". Other cottages have had break-ins. Multiple! Management company says, "Oh well". They are building a new building next door and I'm constantly blocked from my parking spot. Management company says, "Oh well". And this week while moving out I found bed bugs crawling out of electrical socket. It took managment company THREE days to get back to me and you know what they said."Oh well" we're not reimbursing your for all of the items thrown away or the treatment! Not one follow up question about the situation. Not one! Run from any listing from Urban Coast Properties. They weill sweet talk you in to signing a lease and then leave you hanging! Bed bugs! They have no intention at all for even telling other residents at my location. RUN! read more

Property not in good condition~ Unit I was shown had no stove or fridge. Only lukewarm water ran from all 3 taps. Room were very small...bathroom tub would not drain; showerhead was cheap and would not pick up; water handle was old, jammed, would not load showerhead. No medicine cabinet. Many cracks in room corner and wall seams- paint? Concrete steps to second floor uneven and chipped; not safe. After several messages for me to confirm viewing appt, I had to ask someone where the office was, to find the manager. He did not answer his phone when I called, after arriving on site. I did not get a good vibe. Some tenants yelling at each other at 10 am, and a small child opened the door, and it got louder. Declined application. read more

It was great that the leasing agents were accommodating for a virtual tour and did create an atmosphere for negotiation. I would have adored a bit more disclosure about the fee breakdown nonetheless that was not a deal breaker. read more

I've had a frustrating experience with Urban Coast Property Management. When I moved into my apartment, it was not properly cleaned and even had a cracked toilet seat, which immediately made the move-in feel careless and poorly managed. On top of that, communication has been extremely slow. Maintenance requests and questions take far too long to receive a response, which has been especially inconvenient while trying to live and work comfortably in the space. Overall, the lack of attention to move-in readiness and the delayed responses have made dealing with management difficult. read more

I lived at the 4157 Utah St property for 12 months and unfortunately had a pretty frustrating experience with Urban Coast Properties. Based on my experience, I would not recommend renting from them. What's especially disappointing is how different my experience was before and after signing the lease. When I was first looking to rent here, everyone was so nice, friendly, responsive, and helpful. They answered all of my questions and had great attitudes. As soon as I signed the lease, that experience completely changed. The responsiveness and attitude were very different from what I experienced when they were trying to get me to become a tenant. The buildings are extremely close together, so noise was also a constant issue. You can hear basically everything, and neighbors frequently had guests over and hosted gatherings at their homes; the noise carries a lot. If you're looking for a quieter place to live, I would definitely keep this in mind. The front security gate was also broken for around 5 months out of the 12 months I lived there. The parking spaces are also insanely tight and difficult to maneuver in-- the side street with parking is not in a secure location so you have to be very mindful with your car overnight. The biggest issue for me, though, was dealing with management when I moved out. I was charged $250 from my security deposit for "touch-up paint." I disputed it because the photos they provided showed what looked like minor scuffing/normal wear and tear. I have now been trying to get someone to address this for over 2 months. During that time, I reached out over 20 times through phone calls, voicemails, emails, follow-ups, and going into the office in person. I even escalated the issue to higher management. Despite all of that, I was continually ignored and never received a meaningful response to my actual dispute. At this point, I decided the $250 simply wasn't worth spending even more of my time chasing. But the experience really says a lot about the customer service here. As a tenant, you shouldn't feel like you're a burden for simply giving a company your money every month to rent from them. Unfortunately, that is how I felt, both while I was a tenant and especially after moving out. Even the attitude in the main office often gave me the impression that the people working there would rather be somewhere else than actually helping the tenants who come in. Overall, between the noise, broken security gate, extremely tight parking, and especially the poor communication and customer service, you are better off spending your month elsewhere. I would not recommend renting from Urban Coast Properties. read more

This company took over managing my apartment complex from an actual reputable, professional property management company and the difference was jarring. What once was prompt professional response from my OLD managers now became dark silence from Urban Coast. Moving out was inconvenient and stressful. Their associate Melanie Gonzalez was unprofessional, inexperienced, and not a very good communicator. Overall I did not have a good experience with this company and would not rent or have them manage my property. Avoid if you can. read more

We discussed completing a tour. He was prompt to send the invite via text. He did arrive promptly at 4:15 PM and was professional. However, the unit question was not the unit I was inquiring about. He took me to a different unit which they were still renovating. After we finish looking around and going to the garage, he informed me of the monthly rent which was way more than the $1895 indicated on Zillow and HotPads. We went around the back to the garage which was additional cost and that wasn't mentioned in the ad either. He did mention it was approximately $2500 per month with the added garage. There is gravel going up to where you would park your car. There is no visitor parking that I could see. The washer and dryer will be hooked up in the kitchen. The refrigerator will be covering up a portion of the kitchen window, and there is no place for a dining sit in the kitchen area. The agent did offer to inform me once unit three was available for touring, but Needless to say, I will probably pass it. read more

Urban Coast Properties - Increase in rent - Property Management Near Me - San Diego, California

I would not recommend the way this company handles resident concerns. My experience has been extremely frustrating due to ongoing maintenance issues, poor communication, and a complete lack of accountability from management. As a paying resident, I signed a lease and pay full price each month with the expectation that I would receive a functioning unit with the basic services and amenities that were promised. Unfortunately, that has not been my experience. Moving into a dirty unit with poop stains in the toilet. I have been dealing with a washer/dryer issue that has taken far too long to resolve. The repair process was delayed because the request was not properly communicated to the vendor, creating unnecessary delays and forcing me to take time off work and lose wages just to try to get the issue handled. Residents should not have to repeatedly follow up and fight for repairs that should have been properly addressed from the beginning. On top of that, I have been dealing with ongoing Wi-Fi issues. Reliable internet access is no longer a luxury for many residents -- it is an essential service. I was told that Spectrum construction approval had already been completed, but then Spectrum informed me that the ticket had been voided. The conflicting information, lack of communication, and failure to provide a solution have been extremely disappointing. What has been most concerning is the way management handles resident complaints. Instead of working toward solutions, I have repeatedly felt dismissed. I requested to speak with a supervisor regarding my concerns and never received a proper response. I have also been repeatedly told to consider moving out rather than having my concerns addressed. A lease is a commitment from both sides. Residents pay their rent on time and should be able to expect a safe, functional, and properly maintained home in return. Paying full price for a unit while constantly dealing with unresolved issues and poor communication is unacceptable. I hope this company takes resident concerns more seriously and improves the way it treats the people who are paying to live here. read more

[UPDATE: This is a follow-up to our previous review to detail the final legal resolution of this matter.] If you are considering renting an apartment in San Diego with Urban Coast Properties, or signing a lease managed by property managers Phoebe Lyons and Grace Tennant, be prepared to meticulously document your move-out and defend your security deposit in court--twice. When we moved out of our Urban Coast Properties unit on El Cajon Blvd, Phoebe Lyons and Grace Tennant withheld $528 from our deposit for a full repaint, completely contradicting the documented condition of the apartment. We successfully challenged this deduction in San Diego Superior Court. Instead of returning the unlawfully withheld funds, Urban Coast escalated the matter by filing for an appeal (Trial de Novo). During this second hearing, their defense unraveled. In an attempt to justify the baseless charges and sloppy property management paperwork, Phoebe Lyons presented a message in court blaming the discrepancy on their painter not speaking "good English." The judge rejected the excuse. On May 4, 2026, the court ruled in our favor for the second time, determining the deduction was unlawful. The court ordered Urban Coast Properties Inc. and their holding company, El Cajon 2315 Investment, to pay a joint and several judgment of $647.00 to cover the deposit and court costs (Case No. 25SC04654C). Even after losing twice, management failed to pay the judgment within the mandatory 30-day window prescribed by California tenant law. Grace Tennant and the Urban Coast Properties team only surrendered the funds after the legal deadline expired, and only after we served a final demand notice stating we would have the San Diego County Sheriff execute a bank levy on their corporate accounts. If you choose to sign a lease with Urban Coast Properties: document every inch of your apartment, know your rights under the California Civil Code, and do not back down when Phoebe Lyons, Grace Tennant, or their management team try to exhaust you with legal friction. read more

Urban Coast Properties - Property Management Near Me - San Diego, California

We lived with urban coast for three years at north park. It has been a great experience - Grace was a pleasure, communicative, very helpful as a property manager and quick to respond. The maintenance team (Jesse and the other techs) were professional and always great to work with. They responded to maintenance requests quickly - they prioritize based on urgency. We didnt have a whole lot of major issues, except for some roof leaks which they took care of quickly. The maintenance team is on point, but they can get very busy since they cover a large area, so if your issue is not as urgent (electrical issue, water intrusion, plumbing issues, etc) as another tenant's, sometimes the schedule gets missed on their end and you have to follow up. Overall, I would definitely recommend living at a UCP property, Grace (PM) and Jesse's maintenance team made living in SD an easy experience from move in to move out. read more

Moved from Las Vegas, NV to San Diego last August and had the pleasure to sign with Urban Coast. They were so helpful with the move-in process and always answered my questions within the same business day. For maintenance requests, I always got a response within 24-48 hours. Even on the phone, they're responsive, and I never had to wait longer than 5 minutes on hold. In particular, our main contact Grace has always been there for my partner and me throughout our whole year of leasing. We are moving and have decided to lease with another company. While we would have loved to sign another agreement with Urban Coast, we outgrew our studio apartment and wanted to upgrade to a 1bd in north county. Since they mainly lease in south county, there weren't many options that would meet our criteria. Regardless, if the situations aligned better, my partner and I would have looked into leasing with Urban Coast again! read more

Urban Coast Properties - Welcome gift - Property Management Near Me - San Diego, California

There was some miscommunication about our appointment time. We felt rushed and the agent kept looking at the time as he was double booked. We were flustered when we arrived because not only did we feel like we were running late (because we essentially weren't) but no one had advised us of the parking situation. when we got there we had to wait. the apartments were nice but if communication is an issue, not sure I would prefer not. read more

Don't move here if you're wanting a place that knows how to communicate . Very poor management and communication skills.

Scheduled a tour & no one showed up... couldn't get a hold of anyone, they only have AI phone call system.

Very disappointing and poorly managed experience with this leasing office, specifically with Annabelle. We paid a holding deposit in early March after touring with Annabelle, who told us the unit would be ready the first week of April. Based on that, we moved forward and planned accordingly. As April approached, everything became disorganized. Communication from Annabelle was inconsistent at best -- messages were often ignored for days, and we had to follow up multiple times just to get basic answers. When she did respond, the information kept changing, and eventually we were told there was no confirmed move-in timeline at all. At the same time, the unit continued to be advertised as "available now," which directly contradicted what we were being told. It's hard not to see that as misleading when you've already taken a deposit from a tenant. We also asked to speak with someone higher up to get clearer answers, but Annabelle never facilitated that and we were never connected with anyone else. Instead, we were left waiting with no timeline and no accountability. In the end, we were told to consider other options because they still couldn't provide any move-in date. While we did eventually get our deposit back, the entire process was unnecessarily stressful and handled very poorly. Between the lack of communication, shifting timelines, and refusal to escalate concerns, this experience felt unreliable and disorganized from start to finish. I would strongly caution anyone against relying on verbal promises here -- and absolutely do not put down a deposit without a confirmed move-in date in writing. read more

It was a great viewing experience. We were able to look at several units and our questions were answered. Good experience!

Urban Coast in my experiences has been extremely professional at all levels! With our property manager Grace and Phoebe constantly looking out for the best interest of all tenants. I like it when i put in a work-order and in minutes i get a response that it will be taken care of ASAP . We tenants have millions of options these days so it's important that property managers stay on top and provide impeccable tenant service insuring the satisfaction of tenants. Providing good service and having happy tenants will allowed management to improve the buildings amenities instead of constantly focusing on unhappy tenants who are moving in and out all the time. Thank you Grace and your team for providing me the peace i need while living in my apartment. Joe Q. read more

Absolutely terrible property management company. They have been a nightmare to deal with, and receiving texts from them genuinely ruins my day. Will accuse you of things that they have no basis on, will make personal attacks, will complain about literally anything people throw out in the trash, and honestly, that's as far as I will go because I am genuinely concerned about possible retaliation and doxxing from them. Just know that this is not a property management company that cares about you unless it has to do with money. Just look at the petty and defensive responses to some of the bad reviews. You can expect that same treatment when you have the misfortune of speaking to them. read more

This has been the worst property management experience I've ever encountered. From the beginning, our apartment was clearly not inspected prior to move-in: food left in the freezer(it was chocolates), broken locks, crooked cabinet doors, an oven drawer off its hinges, oven dirty, cockroach on the floor. Pictures attached. Security is virtually nonexistent. Homeless individuals regularly gained access to the JACKWILL Flats building, leaving human waste in stairwells, urinating on doors, and stealing packages/bicycles. One person repeatedly entered through the garage door that was stuck open, stealing items and attempted to cut the lock on my bike over several nights and eventually returned with an axe one afternoon to try and cut the cable for my bike lock. Despite all of us tenants raising urgent concerns, management delayed garage door repairs for weeks, claiming they were "shopping around for quotes". I called multiple times asking for updates and the day I told them there are women who live alone and are encountering homeless men in this building they said they were "thinking about hiring security". Seemed to me they had no urgency or care. The next day someone came to fix the garage and finished in like 30 minutes! Protecting tenants was never the priority! We have gotten a text during the work day saying there is a homeless man in the building. Homeless individuals regularly hangout around the building and have left vomit/trash in the flower bed. The elevator is OFTEN broken for extended periods, the garage doors frequently stay stuck open allowing anyone to walk in, and the vents in the bathroom blew out a disgusting odor. Maintenance that came by were friendly and fast, but they re-caulked the tile in the bathroom twice(because 2 months after moving in it was peeling off the tile), very poorly and after the second time I didn't even want them to come back and try again. Management is either unresponsive or dismissive unless you are inquiring about renting a new unit. I often had to "inquire about a new listing" to get on the phone with someone. Even the move-out process was disorganized, with staff providing incorrect instructions(terminating water acct.), pushing responsibility onto us as tenants, and failing to return calls. They almost never followed up with me. Urban Coast Properties operates with a shocking lack of professionalism, urgency, and accountability. Tenant safety and well-being felt like afterthoughts. I strongly advise avoiding this property management company altogether. I will say though, Annabelle T. was the one showing us properties and she was VERY nice and VERY helpful. read more

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I recently toured three of Urban Coast Properties rental listings and all three were impeccable, the photos matched the listing exactly, the showing agents were really informative, friendly, answered all of my questions & now I'm having a hard time deciding which of the three I like best! They have so many awesome rentals to choose from, all are priced fairly, and after the tours I recieved a phenomenal, informative recap via email, to help me remember various important details we discussed and to thank me for my time. I don't usually post on Yelp, but I thought this experience deserved an honorable mention, because this was exemplary customer service - I highly recommend Urban Coast Properties if you are looking for a new place in San Diego. read more

Went to review today on imperial Avenue agent was very informative and very friendly good personality and gave me a lot of suggestions

Absolutely thrilled with my experience working with Anabelle as a busy professional relocating to San Diego on a tight schedule, I had just one week to find the perfect apartment -- and Anabelle delivered beyond expectations. From our very first conversation, she was attentive, responsive, and completely tuned in to my needs and preferences. She streamlined the entire process, curated a fantastic list of properties, and scheduled viewings with incredible efficiency. Her knowledge of the San Diego market is unmatched, and her professionalism made the entire experience stress-free. read more

Urban Coast Properties - Georgia Modern - Property Management Near Me - San Diego, California

Anita was super friendly and communicative from scheduling the tour to following up on documents needed to complete the application

I rented from urban coast properties for a couple of years and had a great experience . Grace was the property manager and was always responsive and kind! If maintenance issues ever arose, they were handled very quickly. The handymen were always great. Overall a great experience read more

The touring and application process was smooth, and Emi was especially responsive and helpful throughout. However, the move-in experience has been less positive. The unit wasn't fully prepared -- there was leftover trash and furniture boxes, and when the AC runs, it spreads white paint particles throughout the space. I submitted a service request for this but haven't received a response yet. Since moving in, communication has slowed. I still don't have internet or package room access despite several requests, and I wasn't given my mailbox number (I had to figure it out on my own). I'm hopeful these issues will be resolved soon, but so far, the experience hasn't been ideal compared to what I've seen with other management companies. read more

Had such a great experience with Urban Coast Properties--especially with Emi who helped me through the whole process of getting my rental. Trying to find a place can be super stressful, but everyone at the office, especially Alex, was so kind, patient, and honestly just really cool to work with. It was an "affordable" rental, so there was a little extra paperwork and back-and-forth, but they were always super responsive and never made me feel like I was being a bother. Emi was especially amazing--so friendly and helpful the whole time. Honestly, the process was way smoother than I expected, and I'm really grateful. read more

I had a tour scheduled for a certain property and when I got there, the key for that certain unit wasn't there so I couldn't look at the unit I wanted to. I tried asking the realtor on site simple questions about the property like what is the square footage and he responded, "I couldn't tell you." Just terrible communication, I tried to schedule another tour for a later date and didn't even get a response. Terrible experience. read more

I wanted to take a moment to appreciate their maintenance team! I had the pleasure of working with Larry Piñon and because of his service, recommend the maintenance services here. Recently, I had an issue with my dishwasher, bathroom vent, door gap, and tricky patio door at my apartment. Larry responded to my request on a Sunday to schedule a next morning visit to help with my unit needs. He was incredibly professional and efficient. He quickly diagnosed the problem and fixed it right the first time. Beyond just the fix, Larry was kind, tidy, and ensured everything was working perfectly before leaving. His positive attitude and skills made an stressful situation much easier to handle. It's great to know we have such a reliable and dedicated person on the team. Thank you, Larry, for your great work! read more

Lived At Jackwill Flats in North Park for 2 years and something was always broken.. moved out almost a month ago and have yet to receive an itemized list for my move out inspection and have not received a security deposit. Urban Coast properties has great properties to rent from but Jackwill Flats is definitely NOT one of them. read more

To rat proof my house, there was only foam sprayed in the holes in my walls. There was also foam sprayed outside in the holes under the house. It looks so ugly and is also going to be chewed through by the rats. Can someone come back and actually rat proof the house correctly? Id appreciate if someone would clean up the rat feces in the water heater area as well. I requested this the first time someone came out and it never got done. ​​​ read more

I cannot say enough positive things about the leadership team at Urban Coast Properties. As a multifamily owner I constantly reach out to John and Joe for guidance and advice. They have a strong grasp on the market and great insight into the market as a whole. When I am evaluating strategy around how best to operate my property the team has consistently given me sound advice and helped me avoid some bad situations. I cannot wait to work with this team again! read more

I do multifamily apartment brokerage in San Diego and I work with management companies almost every day of the week. Urban Coast is incredibly responsive, organized, and detailed in every aspect of their business. I strongly recommend that my clients consider their team for property management services in San Diego! read more

I wanted to give a shout out to Savvy for making the moving process to North Park as smooth as possible! Thank you so so so much for being a bright light during this stressful time. There is no one I've met that matches Savvy's energy or attitude, and I appreciate her responsiveness at ALL HOURS of the day. She is 100% a value add and an asset to the Urban Coast Properties team. More of her in the world please! Austin is cool too! read more

Great company that prides itself on high quality service and accountability for owners and renters alike. They manage properties throughout San Diego and their team is honest and hard working. Definitely recommended. If you work with Urban Coast, you're going to be in good hands. read more

10/10 service. Christian fixed my faucet in less than two minutes and he took my trash down with him! I appreciated his swiftness!

I worked with Annabelle Tribble (spelling?). She did excellent work. She was responsive, informative and really listened to my situation. I would recommend working with Annabelle. She is knowledgeable and Urban Coast Properties has a wide variety of units to show. I was looking at 4505 Illinois in North Park and 8th & U in Hillcrest, both lovely buildings. Annabelle can also help with affordable units (low or moderate income). read more

Urban Coast Properties - 8th & U - Property Management Near Me - San Diego, California

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Ms.Yolanda (Manager) is a very nice lady She took the time to show me the laundry room,patio, everything around the building with a very nice attitude excellent customer service read more

This is such a cute apartment complex and everything looked modern both on the inside and outside. it's a 5 story building that has a mix of studios, 1Bed, and 2bedrooms apartments. The studio I looked at first was very spacious, had an awesome views of the City, Seaworld, and near by coffee shops. I found parking right away and neighborhood looked very charming and safe. it's very close to the University Of San Diego. read more

Emi and Jack have been great to work with during this process! The location of this property could not be in a more perfect location, and I'm excited to start living there soon! read more