We had a five star experience here. I had searched around online for enclosed cargo trailers. Southwest Trailer Sales prices were as good or better than everyone else. The staff was very friendly and knowledgable. We were in and out with a new trailer in about 45 minutes. I would come back here again and recommend them to my family and friends. read more

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Outstanding Service from Start to Finish! I can't say enough good things about my experience at Southwest Trailer Sales. From the moment I walked in, Chris, Gary, and Kamal treated me with top-tier professionalism and genuine hospitality. Chris helped me narrow down my options with zero pressure--just straight honesty and knowledge. Gary walked me through the features and made sure I fully understood what I was getting, and Kamal made the financing and paperwork process smooth and quick. As an active duty serviceman preparing to execute orders I needed to ensure that my rig was ready for the upcoming haul. The whole team worked together like a well-oiled machine, and I drove off the lot with a great trailer and total confidence in my purchase. If you're looking for quality products and even better people, Southwest Trailer Sales is where you want to be. Highly recommend! Chris M. read more

We bought a 16' enclosed trailer from Southwest. They have a huge selection! They made it easy and fun to buy the trailer. We are very pleased! They are friendly and knowledgable. read more

Southwest Trailer Sales - The trailer that we bought - RV Repair Near Me - Ramona, California

Amazing experience! Super quick transaction took less than 30mins from start to finish, Kimberly was super nice thank you all so much read more

Southwest Trailer Sales - 5x8 enclosed cargo trailer - RV Repair Near Me - Ramona, California

Can't thank Kamal and Kimberly enough for making the buying process as easy as it was! From picking out the perfect trailer to the final purchase. They were extremely kind and helpful and I wouldn't hesitate to buy from them again. I purchased a 7x16 Look Element enclosed trailer for my move from San Diego to North Dakota, and plan on using it for a work trailer. The trailer handled very well, even through snow, wind, and icy conditions. I had no issues. read more

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Thank you Kimberly and Terry for going above and beyond to make sure I got my trailer, the traffic was out of my hands and delayed me 2 hours later than the original appointment and I am SO grateful they still let me come and pick it up. I am a FOREVER customer and have already referred everyone I know. Thank you again read more

Southwest Trailer Sales - RV Repair Near Me - Ramona, California

What a great experience with friendly/knowledgeable staff. Thanks again! If you need a trailer, go to Southwest in Ramona. read more

Southwest Trailer Sales - Look at this setup!! Love my new PJ - RV Repair Near Me - Ramona, California

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I have an older Logan 2 horse trailer. The center bracket on it has been rewelded 3 times by three different shops. It wasn't until that I brought it here that I could tell this repair would last! I'm grateful to have found them. They are FAST, honest and do great work. The guys that work in the repair department are all great. They really know their area of expertise. I've since brought my trailer for several different repairs. I've even brought my airstream trailer for some work. I cannot recommenced this place enough, I wish I found them sooner. When I'm ready to buy a new trailer, it will be from them. read more

If you have a trailer issue or just want to purchase one these guys are a hidden treasure in Ramona. I was totally overwhelmed by a problem with my trailers hubs and decided to try Southwest Trailer Sails (STS) first because it was on my way into town to search for an RV repair place. Thinking that STS only sold trailers I didn't hold out much hope. To my joy they actually had a service department for trailers and had all the parts to fix my trailer. They even explained the process to change the hubs, pack the bearings, and fit the tires. 6 stars for these guys!! read more

Today I the pleasure of shopping for a new horse trailer at Southwest Trailers in Ramona, CA. My experience could not have been better. I called ahead and spoke to Hunter in Sales. He spent a great deal of time with me, reviewed my needs, my truck's towing capacity and bed weight tolerance, and then his applicable inventory. We drove up and he met us immediately; COVID19 social distancing was observed and masks were worn. He listened attentively to our needs and showed us all of trailers inside and out, showed us specs, and all the features. He compared and contrasted various features on different trailers. He was attentive and knowledgeable and we were not rushed and at no time were we pressured to buy. We made a choice of a terrific trailer and he was both very patient and efficient with the paperwork/sales/DMV process. George in the service department was equally amazing. He inspected and washed the trailer and did a thorough walk-through with us with confidence and spent as much time with us showing us hitching details, new CA state regulations and laws applicable to towing, safety features, and important aspects of check points for the future for bolt and lug tightening for new trailers, as well as important considerations for pulling the horses short and long distances, loading/unloading, water tank characteristics, special lights, locks, window operation, and locks. There were other clients there and at no time did I feel rushed. Kamal is the owner and he checked on us as well. Everyone was so friendly and knowledgeable. In summary, I would fully recommend Southwest Trailers without reservation. 5+ Stars. read more

Southwest Trailer Sales - RV Repair Near Me - Ramona, California

I am very please with my over all experience with purchasing a new Trailer from Southwest Trailer. Kamal was very helpful and knowledgeable about my trailer of choice. He kept in touch with me continuously throughout the ordering process. His office Gal was professional and polite helping us with all the documents. We were very impressed with their Covid protocols in place for our safty. Our Thanks again to Southwest Trailer Sales and their staff. Wendy Said read more

Southwest Trailer Sales - LOVE my Mavrick Southwest Trailer - RV Repair Near Me - Ramona, California

Only place I could find in all of Southern California that had PJ utility trailers in stock, and there's a reason for it - Price gouging. Kamal wouldn't budge on price, said his margins were too low and asked "what do you want me to do? How do I make a profit?". I told him his prices were $1000 more than other dealers, and he said "they're lying to you". When I showed him the prices he said "maybe I should buy from them as they're selling it cheaper than my cost". I told him maybe he should buy trailers with a better margin and move more inventory. Also noticed the trailers he was selling looked beat up. The paint was scratched in several places, decals were torn, rust was showing. He told me if I wanted a trailer for cheaper I should drive down the street to Tractor Supply Company. I did just that, and so glad I did as they had an all aluminum trailer in stock that was in better shape, bigger than the PJ AND cheaper! Thanks Kamal! read more

Awesome buying experience, great price and excellent service. I have bought many trailers, this probably being the 7th one and of all the sales this was by far the best experience, prep was happening right away and the paperwork was complete, easy and very fast. The staff (sales, service and paperwork) were all excellent, did I mention fast. Trailer was in excellent shape, they cleaned, check everything, hooked it up, double checked everything again, lights, pressure, etc. We also checked out the drop needed and got accurate measurements on this. Price was the lowest at time of purchase (apples to apples) in SoCal. I would definitely stop by and talk to and work with again. Also, the follow-up and maintenance included with a sheet to remind you. Great experience, pleasant and friendly people. Thank you guys for the good buying experience and great trailer. read more

Southwest Trailer Sales - 20ft Well Cargo Road Force - RV Repair Near Me - Ramona, California

Bought a new Wells Cargo trailer. The transaction went smoothly and quickly. Kamal made sure everything was safe and ready to go. Recommend this place highly. read more

Bait and switch tactics to get people in the door. If you're going to place an add honor the listed price. These guys guys tried asking over $4,200 for this trailer before they added their "fee's" and taxes. Trailers Plus is about to get another customer! read more

Southwest Trailer Sales - RV Repair Near Me - Ramona, California

Recently bought some trailers. Quick and responsive staff, they have everything I needed.

I have been researching horse trailers for months. I had been in contact with Kamal several times and he knew I was knowledgable about exactly what I wanted in a trailer. I went out to his shop a few months ago, he gave me the in person tour of a few trailers. We were not ready to purchase until last week, but when we were it was a breeze. Kamal had the exact trailer in stock that I wanted and we did most of the purchase over the phone. His pricing was more than fair and he beat all the other prices in the area. Our family drove up on Memorial Day weekend and we were out of there in less than 30 minutes (it took us longer to get the insurance coverage than to purchase the trailer)! His entire staff was very personable and helpful. They were busy selling lots of trailers, but took the time to help everyone out. We did not feel rushed or pressured at all. The paperwork was all ready for us when we got there, the trailer was freshly washed, all keys and lights were checked and in working order and his rep went over all the bells and whistles and made sure we were hooked up correctly and safe. I felt like I could ask any questions and that if I had any issues in the future I could call and get them addressed. It was a smooth process and we enjoyed our experience with Kamal and his team. Everyone wore a mask and used social distancing practices (COVID) and we were soon on the road to take our maiden voyage to pick up our ponies for a ride. Thanks Kamal, I am enjoying my birthday trailer immensely! read more

Southwest Trailer Sales - Awesome experience with Kamal and his team! - RV Repair Near Me - Ramona, California

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I took my open utility trailer in because rodents had chewed the wiring. I was greeted in a very friendly manner, the options were outlined, and part of the issue was resolved on the spot. When I picked up the trailer after repairs, I was greeted again, and by name. Repairs were done in a very satisfactory manner, and the customer service was A1. I am usually not easily pleased, but this encounter with Southwest Trailer Sales was excellent. PT read more

I have always had a great experience. The owner is very fair with his prices as I have bought 4 trailers from him. Always great to work with. Also, George and the service department is awesome. They always help me out with questions about my trailers and if you need service, I wouldn't go any other place. They know their trailers and the labor prices are very reasonable. Highly recommend this place. read more

Love the support here at STS. Found the trailer on CL and called to see if trailer was available. 3H slant BP WB - Elizabeth is awesome! All the docs were ready! Great company! We highly recommend Southwest Trailer! Thank you so much! read more

Just made my first purchase with SWT and the transaction was seamless. Staff is very knowledgeable and well prepared to get you in and out. Extra thanks to Elizabeth with help. Thank you. read more

I was treated like I was an idiot by Kamal. He marked up the trailer over full retail price, then "discounted' it back to full sticker price. He thinks he's much smarter and gives advice when he can't provide what you want. Go anywhere else. read more

Kamal at Southwest Trailer Sales was super! I've never bought a trailer before. Kamal is very knowledgeable, and he helped me understand that a trailer is like a tool to help you with your work, and getting the right trailer for the right job makes all the difference. He found EXACTLY the right trailer for our job, from a very large selection, and made sure it was the right price for us. Elizabeth drew up all the papers with skill and good nature, so we were in and out. George hooked us up and showed us fancy new features we hadn't noticed. The whole experience was wonderful. We are very happy with the trailer, and the new relationships we made at Southwest Trailer Sales! Thank you. read more

Southwest Trailer Sales - Southwest Trailer Sales is the BEST! - RV Repair Near Me - Ramona, California

Took my trailer in for a check over. It had been a few years. I was ready to receive a list of things that needed replacement. Much to my surprise nothing needed to be replaced. I found their staff to be professional going beyond in their service. read more

Bought a small Aluma trailer and had it accessorized, this is a great shop, friendly staff and good work. Thanks.

We bought a new cargo trailer from Southwest trailer. We had looked at a different trailer in Lakeside that looked to poorly built and more money. Laurie was so kind and extremely helpful on the phone. We went to look at the trailer the next day and dealt with Kamal. He was also very nice and helpful. The trailer looks to be well built and we saw none of the quality issues that some of the other reviews said. No dents, paint scratches or rust. We highly recommend this place for your trailer needs. read more

Just bought a custom cargo trailer from Kamal at Southwest Trailers. What a great experience. They really know there stuff. They were able to get me a great deal on exactly what I needed. They even have a service team that did a walk through and showed all the features. read more

Southwest Trailer Sales - RV Repair Near Me - Ramona, California

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We came into Southwest Trailer Sales expecting the same old sales pressure, but received absolutely none. Instead, Patrick, gave us a whole lot of very important information. He was very patient with us, he met our needs, and gave us plenty of time to think about what we wanted. For our first time horse trailer shopping, I would highly recommend stopping here first. On top of that, the service department also informed us of a few things that keeps us and the horses safe in our travels. They were great getting our truck and trailer dialed in. Thanks Southwest. read more

Check out this wiring job by these guys, our trailers lights were not working properly and popping out vehicles fuses, turns out we noticed smoke as week as revealed melted wires and shitty work by this company. Two thumbs down!! read more

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Wow... where to start? I needed a small 5x8 utility trailer this week for cross state moving and some dump runs. I saw their postings on Craigslist and they had a great price on the type of trailer I was looking for, so I called ahead to insure they had the trailer in stock (they had 2!), then headed up there. The owners are great people to work with... fantastic customer service, very knowledgeable and very friendly. They take care of all the sales, and they do great consultative sales work; whether you are looking at a $891 utility trailer (like me!) or a $70k custom trailer, they spend the time to insure you are buying the right trailer for the job, have all the accessories you will need to haul it off safely and securely and are aware of critical service requirements down the road. The quality of their products are great, and the prices are really good... both on trailers, and on accessories! I drove from Mission Valley up their for their low prices, but I became a customer because of the quality of their products and their great customer service. Apparently the Border Patrol and County of San Diego agrees with me, as I have seen both of those agencies using their trailers around town and at the border (I'm in the Homeland Security field, so I get around quite a bit). Oh, they offer a lifetime inspection service with all trailers they sell. That means that if you have a problem, they are not going to charge you to identify what the problem is... that is great bonus. Oh, their office is gorgeous! It could just as easily be an art gallery with the quality of woods, flooring and lights... a very warm and inviting environment, compared to other trailer companies I have dealt with over the last 30 years (most of them are more like the backroom of an auto-parts store, including the grease! Not here!) Price, Value, Selection, Customer Service... you just cant beat them! Highly Recommended for all your trailer needs, and well worth the drive up there from the city! read more

As pleased as I am with my trailer. Follow up customer service is horrible. I never received my license plates for my brand new trailer. After being told by DMV that the fees were paid and license were issued to Southwest Trailer Sales, I called them to follow up. Basically told that DMV lied and to do it myself. I would think that I would at least get a call from a person, not an impersonal email. Next time I spend over $20,000.00 for a trailer, it will not be here. NO LONGER A CUSTOMER read more

I've been wanting a small 5x8 utility trailer for a while for small tasks like moving a couch or bed or 4x8 sheets of plywood at home depot. I saw their postings on Craigslist. I looked a used trailers on craigslist but I cringed when I saw the condition and as I remembered what my last used trailer needed: two trips to motor vehicle to register, new tires, wheel bearings, electrical work (one light was out), replacement of a rotted board. I also looked at trailers at Home Depot and Lowes but the problem was they had a 4x6 (nice and small for my 4 cylinder car) but too small to carry 4x8 sheets of plywood and big pieces of furniture. Also, the 4x6 trailer was cheap at around $550 (+tax and reg and MVD fees) but as the trailers got bigger the price goes up way over a thousand dollars. I asked about registration and to verify that the trailer was in stock. At this place you talk directly to the owners and it's easy to find. By driving to Ramona I didn't have to pay the "sunshine / coastal tax" and I was able to drive away with a legally registered trailer in 1 hour. read more

We just bought a horse trailer and all of the workers we encountered were friendly and went out of their way to help us. I would highly recommend using them! read more

We're a small business and was looking to add another trailer to our inventory. We looked around online and found a trailer off this companies site that fit our needs. We called in and price was good. Went in person to buy the trailer and customer service was very poor. The salesman and receptionist seemed to be irritated when I asked questions regarding the additional fees or contract details. For something as expensive as this trailer, I felt licensed to ask as much as I pleased in order to feel comfortable about what I was signing: "We're not liable for the trailer once it's driven off the lot." Concerning to me, because we don't get to test drive these trailer. In the process I felt rushed, lack of compassion, and unappreciated for my large purchase. I doubt I will make a purchase at this location again. I'm happy with my trailer, but extremely unhappy with the process it took purchasing it. Some times customer service can break a sale. I feel they could read this: https://www.ameritasinsight.com/wellness/health-and-wellness/good-customer-service read more

We wanted to upgrade to an Aluma tilt. Great price and great service..and they took the previous trailer as a trade in!!! Absolutely would go back there again if we need another trailer! The staff are very friendly and knowledgeable. If you need a trailer..they are the folks to see! read more

Awesome company to work with. They made our trailer purchasing experience a absolute pleasure. We are very happy with our deal and trailer! The company is local family owned company. They also perform routinely services for your trailer which is super convenient. Fair pricing, great service, extensive selection to choose from. I would highly recommend this company to anyone looking for their trailer purchase and service needs! read more

Southwest Trailer Sales - RV Repair Near Me - Ramona, California

Thanks for the help finding the trailer for our needs. Very organized but short handed the day of deciding but happened that day because of lunch time. Close at 2 pm some might be able to wait to after work. The purchase worked out well. read more

This has to be one of the worst experiences I've ever had in retail sales. Kamal was the salesman, if you could call him that, who did everything under the sun to dissuade me from buying a trailer. I was in the market for an aluminum trailer and let my fingers do the walking online to find a brand that was represented by three competitors in Southern California. If I would have known that I would be humiliated, rejected, and insulted by the time I left, I would have taken my business elsewhere and paid the small margin extra to get expected customer service. Hopefully this review will dissuade others from entering the dark void which is Southwest Trailer Sales. As we were negotiating price all throughout the transaction, he seemed to take offense at my humor, so unlike a salesperson. Usually it is the salesman who will try to lighten the mood to ease a customers nervousness, quite the opposite here. He actually got up from his desk and refused to continue the transaction, simply because of a request for an added value item. For the life of me, I have never experienced a sales transaction with such ineptitude. Before I arrived, I anticipated purchasing accessory items for my trailer, mid-way through the conversation I realized I wanted to get out of there as fast as I could, and get as far away as I could from this guy. He therefore lost the opportunity for ancillary sales, through his bumbling attempt to represent a product line. Needless to say, I will be striking this business off my list, and this experience has spoiled any chance of doing business with him or anyone in this little cow town called Ramona. I would like to say you might have a better experience with another salesman here, but it's a mom and pop business, so he's da man! There's no escaping him. So if you happen to be considering this business, you might want to travel an hour north and transact your business elsewhere for the same product. If you happen to be a local Ramonan, God help you. read more

Southwest Trailer Sales - If only... - RV Repair Near Me - Ramona, California

The staff was friendly, helpful and very knowledgeable about their trailers. I highly recommend this place! Especially if you can't seem to decide on a certain trailer, they will definitely show you side by side which one is best suited for your needs. read more

I was looking to purchase a dump trailer for my business. The sales rep had printed me two different types to compare. Besides the fact that the more expensive one came with a three year warranty compared to the other which only came with a one year, I selected the one with the three year mainly because it also came with a tarp that is required to bring a load into the dump in most states. According to: California Highway Patrol, Sacramento, CA. 916-445-1865. 23114. See more at: http://www.pulltarps.com/State_and_Federal_Truck_Tarping_Laws.htm#C After leaving a deposit for the trailer on a Tuesday, I came back to pick up the trailer on Friday and the trailer they were selling me did not have a tarp on it and would be extra money if I wanted it. I stated that the advertisement they gave me described the tarp but to their defense they stated that the VIN# was not the same and it was not the trailer I had seen in the picture that I had signed for. I asked for the trailer that the flyer showed me and they said they did not have that one. If I was to walk away from the deal at that time then I would lose my $500 deposit because I broke the sales contract. I believe this is bad business especially for a small town in which my family has been a part of for over 50 years. I am a contractor who is always honest, up front, and fair with my clients. All of my work is from referrals and word of mouth. After speaking with my consultant, they advised me how much more money it would cost to pursue action in court rather than just purchasing this extra equipment elsewhere. I would like for the average consumer to be aware and verify VIN #'s of what they are actually purchasing from this company because of their false advertisement. read more

Southwest Trailer Sales - Not as described - RV Repair Near Me - Ramona, California