First, let me say I really like the physicians who work in this practice. In fact, most of the…read moreworkers are excellent. I would give them 5 stars. Where I have a BIG problem is with the wait times. Today, my appointment was scheduled for 9:15AM. I arrived at about 9:05AM. I waited in the main waiting area...then waited in the middle waiting area...then waited in the treatment room. Finally seen by Dr. Matsumoto for a 5-minute follow-up for my surgery yesterday. Normally, I would not make a big deal out of an occasional extended wait time, but this has happened with this practice MANY times. Anything more than 15 minutes is just unacceptable. We DO have lives outside their practice. FYI, it was 10am by the time I was finished with my 5 minute, appointment.

This ophthalmologist office is over booking and made me waiting more than one to two hours…read more I hope they need to less booked.

Excellent eye doctor. My primary care physician referred me to Dr. Caserta for an eye issue I had…read more I was able to get an appointment quickly. Dr. Caserta was welcoming and friendly. He did a thorough exam, identified the issue, and he was spot on. It cleared up soon after. Now I see him annually for an eye exam. Also, my friend saw him recently for cataract surgery. She said she was treated very well. Her surgery went fantastically, and she now has 20-/20 vision at age 71! I brought her to the surgery and to the after-care visit. She was 100% pleased with the whole process. The office staff is lovely and caring. We recommend Dr. Frank Caserta.

The place is clean and everyone was professional and courteous. The eye exams are somewhat of an…read moreassembly line, but I can't argue with the efficiency.

I have been using Carrot Eye Center from its origination. Doctor Herion was my eye doctor at…read moreSwaggle Wooten prior to starting his own practice with Doctor Hammond in 2019. Both are veterans and truly care about their patients. I arrived about 10 prior to my appointment and was warmly greeted immediately and enjoyed some coffee as I waited. BTW, great coffee! My name was called shortly afterwards. The technician that performed initial tests was pleasant and professional. Doctor Herion is always a pleasant experience! Highly recommend!

I can honestly say that I don't think I've ever had such a pleasant experience with any…read moremedical/doctor office. From when I first booked my appointment over the phone - to the front desk when I came in to the assistant to the doctors, to the guy at the end that helps you get everything together with your insurance and picking your frames (sorry I don't know the titles) everyone is thorough, helpful, kind, professional. The office is so clean and bright. I will recommend going here all day long.

Dr. Roper is Fantastic! But Dr. Daryl Pfister, although he is an excellent surgeon, he can also be…read morevery gruff and short. I was told that some patients were in tears over Dr. Pfister's scolding. I would recommend this facility to anyone needing Cataract surgery, but be advised that you might get sternly addressed or scolded if you don't follow Dr. Pfister's instructions to the letter. Dr. Roper is very nice and easy to work with.

Horrible - they lost the sunglasses that I purchased at their optical shop and it has been over a…read moremonth and I have not gotten my refund. I have called several times only to be told "a manager needs to approve it". Don't bother emailing, they do not respond. Very disappointed in my choice to come here, but it was one of the few choices i had bc insurance. DO NOT GO HERE

This was my first visit to Dr. Rose and it was a great experience! I called last minute to make an…read moreappointment and they were able to get me an appointment that same day. Walking into the office, the staff was very friendly and welcoming. After filling out my paperwork and getting signed-in, I was called through almost immediately. Both the waiting room and the examination rooms were very clean and comfortable. Upon first meeting Dr. Rose he was very professional and listened to everything that was going on very patiently. After taking a look at my eyes he explained the issue I was having in lamens terms- thankfully for me :) Overall, great experience!

The staff is very nice and the office manager was great. Dr rose was nice enough but didn't really…read moreseem to like his job too much. Felt like pulling teeth to get him to answer questions.

I can't say enough great things about my experience at Wagner Eye Associates! From the moment we…read morewalked in, we felt welcomed by the warm and friendly atmosphere created by the entire staff. Christian, Debbie, and Cynthia were incredibly accommodating and made the check-in process smooth and easy. Dr. Nix is a true gem! Her knowledge and expertise in eye care are evident from the moment she starts her examination. She takes the time to explain everything in detail, ensuring that I understood my vision needs and options. I was thoroughly impressed with how efficient and thorough she is--definitely a doctor who cares about her patients! The entire team is not only professional but also super friendly and patient. They made my visit enjoyable--not something you usually hear when it comes to eye exams! I left feeling well taken care of and confident in my eye health. If you're looking for a place that combines exceptional care with a fun and inviting atmosphere that will work for an entire family, I 10/10 recommend Wagner Eye Associates. Dr. Nix and her amazing team truly go above and beyond! You won't be disappointed!

I lost much of my vision in one eye because Dr. Wagner does not dilate eyes to check for issues…read more For two years I described new vision problems I was having to Dr Wagner. He said it didn't sound like anything he was familiar with. I also told him that another optometrist saw swelling in the back of one eye after she dilated it. He said he didn't see swelling or anything else wrong. He never dilated my eyes to look. He said it wasn't necessary because he uses a machine to take a picture, without dilation. Three eye surgeries later, my vision is still greatly reduced. An Opthomologist immediately saw that I had a torn retina and performed emergency surgery to prevent blindness (after she dilated my eyes to look.). I am leaving this review in hopes of saving others from having severe vision loss.

Had cataract surgery after having had another eye surgery that caused the cataract. The staff here…read moreis very friendly. Receptionist kind of gets to you when she's ready to. She'll leave you standing there and not even acknowledge you for quite some time. (most people just need a little wave or eye contact to show that you know they're there. That's all I'm asking for). This is the only complaint I have about this place. When you do get her attention, she's very polite, but there's just no acknowledgment when you show up. Dr. Depenbusch is fantastic, Austin is also great.! They explain everything in great detail and make sure you understand, provide you with options and listen to you! I highly recommend Arizona Eye Center!

The best experience in a clinical office EVER! The staff are professional, delightful, caring,…read moreeasy to communicate with. They are like a 'well oiled machine' working in unity. Everyone sufficient in their perspective positions. It is such a pleasure to arrive with no tension felt from a staff not getting along. We have witnessed unpleasant patients, but the front desk handled with such grace and was able to resolve efficiently and quickly. Unpleasant people can make a waiting room full of people uncomfortable. All we can say to the front desk is JOB WELL DONE! The doctor is not just professional and caring but we really believe he is about the best results possible for his patient. We never felt like the next number to be seen. Very grateful. When there was a delay in our appointment time, it was because the doctor cared enough to take on the emergency for someone in need. Although, inconvenient to those waiting, so grateful to know if I had an emergency, he would be available for me. Highly recommend this office! Thank you and God Bless Arizona Eye Center for all you do. Rick and Daleen Barrick

He made things WORSE, and he got extremely defensive when I said I wasn't happy with the results…read more Look at peoples' reviews with photos on Google reviews, then go to somebody else! I wanted my upper eyelid crease to not touch my lashes, which I could do by just raising my eyebrows a bit. He was supposed to do upper blepharoplasty with a browpexy, and he just decided to not do the browpexy (or he forgot, I don't know, there was no discussion beforehand about him possibly not doing it, and after the only explanation was that he'd decided I didn't need it). Now I have droopy eyes and nasty scars, and I don't have the money to go to somebody else to get it fixed. Worst mistake of my life!!

From the moment you walk through the front door of Dr. Edelstein's office you become aware that…read moreyou're put at ease instantly. Brandi greets you immediately and the sound of the faux water fall on the wall is amazing! Yes, the normal paperwork is necessary but somehow Brandi makes it feel easy to complete! When test are ordered Dr Edelstein personally ask Brandi to set it up and in addition to any follow up treatments and option. Dr Edelstein in brilliant and methodical in his examination of his patients. You are not a number to him and he addresses all questions without feeling like you're playing beat the clock like at most medical practices nowadays.

There is no ZERO Worst eye DR. I have ever met or used…read moreThis GUY Herion Replaced a so-called cataract with the wrong lens!!! why because he didn't like installing the correct lens so he used one he liked! Totally screw my eye up and had the nerve to ask if they could schedule the other eye. They refunded money I prepaid for second eye, I said if you can't fix the one you screwed up you are not touching the other one! but now I can't see crap out of the eye he said he could or tried to fix. Dr Hammond his partner replaced the wrong lens and tried for 2 years to correct problems caused by Herion! I never got sight back even close to original. Do not ever use DR Herion. I think he is the worst of the worst. GO SOMEWHERE ELSE

Dr. Michael Herion is a godsend. I was quite anxious to learn I needed cataract surgery. Dr…read more Herion put me at ease the moment I met him. He explained the entire procedure in a professional and comforting manner. My surgeries went well and I now only have to wear glasses for reading. Dr. Herion is kind, witty, and an excellent surgeon. I highly recommend him to anyone, like me, who can imagine the worst going in and smiling on the way out. Thank you Dr. Herion. Rose Feldaverd

Another successful and painless annual checkup in the book! Thank you Karla (or with a C) for…read moretaking care of me with the pre-check and ordering the contacts. Dr. Watkins is very patient as always when I couldn't decide if 5 or 6 is better. Thank you again! Until next time!

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!