Always the best experience when it comes to spa day. Our service was amazing, they took care of our…read moreneeds, and the atmosphere is tranquil and relaxing.

Great massage. But young girl at the front very rude and condescending. I was given a spa gift card…read moreand it was issued through a 3rd party but she kept saying they didnt take it. I called where it came from and they take it. So lady in front needs to be more educated on the running if the spa since she is the first person you see when you walk in. Owner very sweet. Hire someone better for the front.

I came here for facial but things are not transparent here. I checked on their website and the…read morepricing on there is totally different from the pricing chart they have in the spa. What upset me is not about the price at all. What upset me is the business basically lured customer in with the pricing they have in mind and expected then make them feel like the service that they put on the website is incomplete one. Then she told me ( the front desk I assume the owner) how the rent/ labor/ machine costs so she can't do the price on the website which I found unprofessional, clients come for the service you posted on your own website and then you said the service on it is not good enough and you want to upsell your potential client for more and that's how you'll lose them. ( Or the best way is you can have that pricing for first time customer). Not to mention, the services on the website does not have description or anything. I left and they call to give me better deal but it's already waste my time driving 25 mins there and drive back for nothing. If the service is good and front desk did not upsell me I'd honestly come back bc their pricing chart is reasonable but I don't like feeling like getting scammed for coming for one thing and end up have to purchase extra. So no thank you. I know the business is still new and all but just a month ago someone had same issue with UPSELLING so I guess they don't learn.

I went to this place about 2 months ago, I booked for the 1st facial special price. When I got…read morethere, of course the owner was trying to introduce me to other add ons/ treatment that is more expensive which is understandable. But what I didn't like/ appreciate was the lady that did my facial was late about 20-30 minutes. I read other reviews too i guess this is unfortunately a common occurrence. The facial itself was alright, it was mediocre.

I visited The Salt Studio for a Lymphatic Drainage Massage with Caelyn, and I highly recommend…read morechoosing this space for your next massage. The studio was spotless and had a calm, quiet atmosphere that immediately put me at ease when I walked in. Caelyn was kind, knowledgeable, and truly effective in her work. After my massage, I spent some time in the Salt Room, which was such a unique and relaxing experience. If you look up the benefits of salt rooms, you'll find plenty, and you can genuinely feel them while you're there. I enjoyed the experience so much that I came back a second time with my wife, and she absolutely loved it as well.

Came here for the first time yesterday and had a great experience! I got the sacred simplicity and…read moreit was exactly what I needed. My masseuse, Barbara, really paid attention to the knots on my shoulders and made sure to address it throughout my back and not just my pain points. It helped me realized that everything was connected! It was truly a full body massage from head to toe and was really relaxing. The room is nicely dim with some light music and they were quick to get me in. They also offered me water/tea. There's a lot for parking as well, would recommend!

The environment here is lovely, and the cleanliness is excellent. The staff are also fantastic--I…read morehighly recommend it to everyone.

Anna is an amazing massage therapist! She is highly skilled, attentive, and professional. She took…read morethe time to understand my needs and focused on the areas that needed the most attention. The massage was both relaxing and effective, and I felt significantly better afterward. Her friendly attitude and excellent technique made the entire experience wonderful. I highly recommend Anna to anyone looking for a great massage therapist.

I've tried several massage places in the area, and Lulu's Relax Day Spa is by far one of my…read morefavorites. The owner (Lulu) is very accommodating, welcoming, and always makes sure customers feel comfortable. Thomas, the receptionist, is also incredibly friendly. He always gives excellent customer service. I've tried massages from most of the therapists but Mary truly stands out. She is highly skilled, attentive, and knows exactly how to target problem areas. Every session leaves me feeling relaxed and refreshed. I highly recommend Lulu's Relax Day Spa to anyone looking for a great massage experience and outstanding customer service!

As someone who periodically gets massages I like to try new places and today I really needed one…read morebut my usual massuese was off work so I turned to Yelp. I quickly found Lulu relax spa and I appreciate Lulu being very communicative when I requested an appointment as it was my first time, however I quickly realized that I should have went with another spot. The massage was very uncomfortable from the get go because I had an older male masseuse that reeked of cigarettes. I do not want to slander the therapist or business but this was a waste of my time and money. On top of that, he kept coughing and burping throughout my time there. I am a male myself and I have high tolerance for things but I left the session feeling really grossed out, with my whole body and clothes dirty and less relaxed than when I stepped inside. He was kind enough but the massage itself was very formulaic and you could tell he was running through the motions for a pay check. I noticed he didn't even bother to repeat the same motions on both sides of my body and overall he was too rough. I appreciate good pressure but it was borderline painful. Overall, I was too uncomfortable to relax and I still tipped 30% but ultimately I would not come back and could not in good conscience recommend anyone coming here. There are at least 3 better places on las tunas, please consider those instead...

I found a voucher online for a hydrafacial and decided to try it since my skin has been looking…read morequite dull lately. Walking in, the space felt much more like a modern medical clinic than a loud, chaotic beauty parlor. The reception area was quiet and spotless, with framed clinical certificates clearly displayed on the wall. The treatment room was equally reassuring. The therapist sanitised her hands at the clean sink, and the suction equipment looked brand new and properly sterilized. It was a calm, no-nonsense environment without any pushy sales pitches, which I appreciated. Tbh, the professional setup made me feel very safe.

The whole process was smooth and comfortable. After the session, I felt more energized, less tired,…read moreand even noticed my skin looked more refreshed. I also slept really well that night.

10/10 hair wash! Amazing service! Definitely recommend, She washed so throughly and even went past…read morethe designated time.

The staff are so friendly and thorough I opted for the 60…read moreminute scalp spa, normally $108 but I saw that they had a Groupon for about $50 My sister called and they were able to take us same day at 8:30 pm First they inspect your scalp and hair using probably the most high def camera I've ever seen, it's a little gross looking to see your own scalp so close up! And you change into a robe before they give a steam eye mask and turn on the massage chair while they give a very thorough hair wash, it was so relaxing that I dozed off a bit Afterwards, they thoroughly dry your hair while gently removing any tangles before giving some light therapy on your scalp and an antibacterial comb through My hair felt so incredible soft afterwards The overall experience was so relaxing and soothing, I'd definitely want to come back for more pampering

I've been coming here for years, and I can honestly say the experience has always been excellent…read more The estheticians are professional, knowledgeable, and consistently deliver great service. I've purchased multiple treatment plans over time, and it's always such a rewarding way to treat myself. A special shoutout to Wing at the front desk--she really knows her stuff and always recommends what's best for my skin. I've noticed a huge improvement since I started coming here. She's usually there on weekends, so if you're looking for the best recommendations, I definitely suggest visiting then!

Extremely disappointing and frustrating experience here last Tuesday afternoon, I cannot recommend…read morethis place at all. I booked a 60-minute deep tissue massage package priced at $60 for member. When I arrived, I clearly told the front desk I was there for deep tissue massage, and they led me straight to a treatment room. Once my therapist came in, I repeated again that I only wanted the standard deep tissue massage, which is the only package they advertise. I never asked for or agreed to any lympha system clean treatment whatsoever. The massage ran for almost 90 minutes total, and I only found out about the billing fraud when I was ready to sign the receipt. They charged me $110 (member price) for a 90-minute lymphatic detox treatment that I never consented to. I immediately brought this mistake up to the front desk staff, who admitted the phone booking staff had incorrectly logged the wrong service into their system. Here's the core issue: this was entirely your employee's careless error during scheduling. Why should a customer be forced to pay extra for your staff's miscommunication and messy booking system? It's completely unfair to shift the blame and extra cost onto your guest when I stated my desired service twice--once to the receptionist, once directly to the massage therapist before the session started. No one checked in with me mid-session to confirm they were switching my treatment or extending the time. There was zero transparent communication about the price change. I left feeling ripped off and disrespected. Poor customer service, careless booking mistakes, and unexpected hidden charges make this place not worth visiting. Save your money and go somewhere that respects clear booking agreements. Their manager should be taking attention to this.