My daughter and I have been going to Spa Bleu for some time now and typically have a difficult time getting the same stylist. I booked an appointment for last night. The stylist introduced herself and directed me to her chair. We discussed the haircut I typically get - shoulder length in back with some layers and the front with an exaggerated angle. Since my hair is extremely straight, this adds a little bit of interest. She proceeded to tell that's silly, looked at my hair, and advised she would clean it up, take an inch off and add a few layers. I at that point, told her I did not want the "bob" look. So instead of the style I requested, I walked out with a blunt hair cut that I absolutely hate that was extremely difficult to work with the morning after. I guess if I bought the roughly $100 worth of product she suggested, maybe I wouldn't have had the problems I did this morning. While working on my hair, she did also mention that my hair was thinning, Funny, how someone who has never seen me or my hair, can have that opinion. I have to say a rather expensive (for a haircut that involved a inch taken off and a few layers) and not a good experience at all last night! Updated 2/8 -- I did receive an email from the manager. After a few days of telephone tag , the manager stopped returning my phone calls. Unfortunately, I do work and some days really difficult to get a hold of. read more

As a newcomer to Spa Bleu, I had a GREAT experience. It's always tough whenever changing to a new place / stylist and being a dude, you are always a little skeptical going to a "SPA" because it's sometimes assumed it only cateres to women. The staff was welcoming, courteous, and everyone had a smile; your first impression is a lasting one as we all know :) KRISTA was my stylist; EXCELLENT job. She took time and asked me what style I wanted, product, etc. Also helping me pick out product. Exceptional staff, reasonably priced and comfortable environment. Check it out! read more

I have been going here for at least 3 years now and it has been a great spa during all this time. Very nice staff , clean and they take good care of you. Pricing is very good too. The facial (ask for Melissa) and massage (ask for Lana) was amazing as always. read more

Very nice place to come in and relax after either a long day or even a long week. I try to stop in once every 2 months or so to get a massage and a hair cut. The lounge area is amazing! I never would have expected to see something like that. It is almost unreal. I really like it. I love coming here and will continue to come here for a long time. Great place, stop in and give it a try! read more

Sorrry Spa Blue , I have tried a couple of girls for hair cut and style. I was very disappointed a 5 year old would have done a better job. Vikki barely cut the hair and style took 4 min. This salon is way over priced for the service I received . Afterwards, I went to lunch with my friends and they couldn't tell if I was at Spa Blue. Great clips does a better job. read more

I visited Spa Bleu to get a Brazilian wax .My service provider was I believe Melissa? But I'm not 100% sure . She was polite but not super nice, but I can get over stuff like that. Unfortunately her waxing job was not good at all, when you get a Brazilian all the hair should be gone.... She missed a lot. I felt bad only tipping $5 because I usually tip $20. It seems like spa Bleu needs to re think some of their employees. Or at least the services their employees can do properly. Sorry but I won't be going there for any more services. I guess it's back to the city where they have some better Aveda salons. read more

Spa Bleu is modern decor spa with exceptional service and a great staff. I received wax service from Katie, who was extremely friendly. She used the hard wax, which I believe doesn't hurt as much and provides a smoother surface. I also received color/highlight and cut from Caitlin. She was knowledgeable, informative, energetic, and gave me EXACTLY what I asked for! The receptionists were also friendly and informative. I would highly recommend Spa Bleu and look forward to my next services there, which I have already scheduled! read more

Kelly at Spa Bleu is fabulous! I was there also for the grand opening of the Arboretum and walked in for a consult. Kelly understood immediately what I wanted done with my hair, without questioning why like my previous hairstylist. She also cut my hair properly for the issues I have and recommended appropriate Aveda products. I've had two appointments so far with Kelly and my hair is already more manageable. Any cut that still looks good after four weeks (very short hair) is done by a very good stylist. Recommend her and Spa Bleu highly! read more

Unfortunately I'm going to have to change my review after being a client for several years. I just drove out for my facial appointment after being evacuated from my home due to flooding (pretty serious situation). Because of road closures and construction traffic, I ended up being very behind for my appointment. I did call twice to let the spa know what my eta was. While I can understand not being able to take a late client, I am not driving in from 15 minutes away. I am a disabled person driving in an hour of traffic each way. We'll see what happens when you get here is not a solid solution. To not be told on the phone that there was a specific time cutoff so I could turn around and tend to the important business I'm going to need to handle today in light of this situation is not okay. I feel that the very nonchalant, dismissive attitude I was met with was not in keeping with empathy or professionalism. As a business owner myself, I would've either made an exception given the situation, offered a different service that WAS currently available (I would've been very happy with that) given time constraints or at the very least apologized and asked if there was anything I could do to find a solution which worked for both of us. I was told I could possibly have a 30 minute facial, but that's not enough time to do anything constructive and that would've been a waste of my money. I feel horrible now for leaving my nervous animals who had to be evacuated with me at my Mom's house while I drove around for hours for no reason. I was really looking forward to some relaxation and escape from the extremely stressful circumstances of the last couple of days. What I don't have time for being that I'm dealing with an emergency is to drive an hour each way for nothing. That may be well and good for healthy and able people, but to me, this is a big deal and may prevent me from being able to do other necessary things that need to be done. Additionally, I did not come in looking my best (obviously--I haven't had a shower available to me due to evacuation) and I feel that the attitude I was met with was one of disdain, whether because of that or due to some unknown reason. I spend quite a lot of money at this business and to be looked down upon and treated with disregard is not okay. I love the waxing techs I've been to here, but I'm going to have to think very hard about whether or not I return. I'm very disappointed right now. I feel like there were several issues at play today that made the entire experience feel really badly to me. read more

I had a facial & massage- the services and service providers were amazing. Would highly recommend a facial with Colleen. I cannot however give 5 stars only b/ c the spa space is a bit cramped w/ only 2 bathrooms/showers. The staff told me to take my time, relax while getting dressed, but that's hard to do when other customers are knocking & jamming on the door handle the whole time you're in there. Additionally , the robe I received was still damp from being laundered so I was shivering while waiting for my services. There are only 3 tightly cramped chairs in the waiting area, between my services they were all taken so I had to stand there, it was a little awkward. Again, the services more than made up for these minor oversights and I'll certainly be back again. read more

I have been shopping around for a new spa for facials and came across Spa Bleu - actually by reading yelp reviews on other spots. I decided to make my appointment. They were able to get me in the day of my call, which was perfect for me. Upon arriving, I was surprised at how clean, modern and just overall cool the facility looked. The receptionist was very nice, offered me a beverage of my choice - the tea I picked was delish; then guided me back to the secluded area that is the spa. My esthetician was Amanda, she was very friendly and gave me a lot of info about the products she would be using as they are an Aveda salon and spa and I have not used Aveda before. The price was not bad, I paid a little over $100 before tip for a 60 min facial with a "green" peel. I suggest this place to anyone looking to try out a new spot in the burbs. The spa is so clean and really well put together. I will continue trying out new places as I'm an avid facial fan but definitley plan on stopping back by Spa Bleu.. read more

No way! It's a shame because I was greeted by a very nice young lady, my service experience was good - although a little pricey - unfortunately as I was leaving the same very nice young lady who had greeted me had just been fired for not wearing makeup and was being escorted out by a very unpleasant young lady. I was mortified! It was one of the most unprofessional encounters I have witnessed. On top of that - fired for not wearing makeup? ! I was impressed by the natural beauty of the stafff only to be incredibly awkwardly part of something very ugly. Shame on you! I would never patronize a facility with that unacceptable mentality. I won't return. You owe that young lady an apology and fire your manager! read more

I absolutely love the service I receive at Spa Bleu with every appointment. I'm greeted by name the minute I walk in the door. All the little extra special touches with a haircut are so nice - hot towel, hand massage, stress relieving massage and a finishing touch for when you walk out the door. I would highly recommend this salon and my fabulous stylist, Niki. read more

I went to Spa Bleu for 2 years and can't say that I ever felt it was that great. They are overpriced with sub par talent. My hairstylist Nikki left along with another hairstylist Kelly so I once again tried someone else, she was ok, but not worth $300! The salon seems to be more focused on the upsell of their products over service. I have loved and used Aveda salons and products for years, but they are declining in quality and no longer live up to their reputation. read more

The spa itself has a great welcoming, intimate and calming atmosphere. But the atmosphere must be what you pay for, because the mani/pedi I received was not worth the high price even with the short head massage, hot tea, and essential oil products. If the nail polish only lasts for one or two days, it's not worth it. read more

I went to the Dundee location for a cut with Christie. I brought a few pics to show what I was looking for. I have thin hair but a lot of it, so I don't prefer to have my hair thinned or texturized. I also did not want a 'shag' cut. After having a consult with Christie and communicating all that, I walked out with exactly that; a lousy cut and overly texturized and thinned out hair. I had to have someone 'fix' as best they could the cut the following day. Waiting for it to grow out ....... read more

Good atmosphere and staff are very friendly. But the service is just ok. Every time I come in here I spend over $100 and walk out with a hair color that is just ok or not what I've asked for. I've come here 2 different times and have been disappointed. Save your money. Not worth the price. read more

This is the only place I will go to get my hair cut they take their time and get it just right and the hot tea is my favorite supper friendly staff and a very relaxing surroundings read more

I LOVE Spa Bleu! I see Kelly for hair cuts in Barrington and Katherine in Dundee for Facials and Eye Brow Waxings. They are both top notch. So incredibly friendly, efficient, and totally worth any cost!! The staff at Spa Bleu are always so helpful. Can't recommend them any higher!! read more

I just called them to ask about Aveda Hair restructuring treatment. The operator was so unprofessional that she said, they cannot give me any information on phone and I should visit them personally if I need to ask anything. What an unprofessional and rude answers to customers !! I told her that if your stylists are busy, I will call later and she said we are all book for all days and you will need to come in person to talk to someone. I just had 1 mins question but they were not ready to come and speak to customer on phone. I think it reveals their poor customer services. Just by this experience, I would never ever go to this Salon where they do not respect customers. read more

The Weekday Manager of this spa location is immature, arrogant, and inefficient. Her inability to handle a client professionally ,relative to an error made by the staff there, was an experience that led me to walk away after being with Spa Bleu for over 6 years. The owner made an effort to fix the damage, but this was so out of the realm of good customer service there was no other alternative to send a strong message by leaving. read more

I rarely give a salon 5 stars, but this place is wonderful! I walked prepared to make an appointment and they couldn't have been more accommodating and welcoming! I was given a tour of the beautiful, relaxing facility and offered a choice of lemon water, coffee or a latte. I had to wait a mere 15 minutes for my talented stylist Nikki to come out and welcome me. She listened to me, asked me questions about my lifestyle and really wanted to give me the best cut for me. I love my cut! I usually leave a salon after spending a lot of $$ looking like they did nothing. This cut is awesome! I have never had a better experience in a salon and they have earned my business! I left with free samples in my bag after buying a couple of products. No hard sell. Just a pleasure all around. read more

Ive been going to Spa Bleu, Barrington for quite some time now for spa services only and decided to try out their hair services. Let me just say that Nikki is great stylist! She is very personable and knew exactly what I was looking for and was on point with everything from color to cut. I will definitely continue to see her as I have already prebooked my next appt! read more

Today was my first mani pedi experience at this spa. It is a very welcoming and classy environment from the moment you arrive and check in, until you leave. The staff are very friendly and professional. Bebe was my nail tech, and her work is meticulous! Both my hands and my feet look fantastic. Sanitation processes are very important to me, and Spa Bleu was spot on. Kudos to all today! read more

Such a top notch salon located in the suburbs!! I always leave refreshed and impressed. I've tried many of their services including hair, nails, and even waxing and have never left dissatisfied!! read more

I gave my wife a gift card to this spa thinking she deserved a nice few hours at a salon. She came out very upset with the color service she got from Krista. She also said that the place is very cramped and the stations were too close to each other. I guess the bathroom is in the middle of the salon and you can hear hear the toilets flushing while drinking your tea.The manager was also rude to her. I should ask around next time before I pick out a place for her. Stay away from this place! read more

A beautiful salon/spa. And everyone is nice and helpful. It is a real treat to go there and be pampered.

I went to Spa Bleu for the first time for a facial. I was really looking forward to the experience as I have wanted to try them out. The facial itself was very nice and done very professionally but the upselling was way too much and made the experience stressful instead of relaxing. I can understand trying to sell products but this was way over the top and ruined the experience for me. I do not think I would recommend or try again. Disappointing! read more

Wow, what a wonderful spa! I love my massages and my pedicures. The spa is clean, relaxing, and very comfortable. You get your own locker and a robe and slippers. Everyone is really nice. They also offer a discount on massages and nail services if you buy a pack, and it is a great deal. The Aveda products are fantastic as well. read more

Let me start by saying I never write reviews but to those of you looking for a new salon beware....I had a box of color on my bathroom vanity that I wished I would have used instead of going here. I had the end of summer hair. We all know about... Brassy highlights dry looking boring hair. Booked an appointment with Katie who the front desk recommended for a great color (auburn) and medium length hair styling. I sat down and showed her a picture of the color I was looking for and another picture of the cut. My hair is not difficult or thin...just grey under it all. I have had different shades of red/auburn for 25 years and this was without a doubt the worst color and cut ever! I left with black cherry roots and purple highlights. I was told by the stylists just to give it a couple of washings and it will calm down. Three weeks later I now have dark cherry roots and the highlights are turning a funny shad of pink . I thought about going in for a color correction. But I'm too afraid of what will happen next. Can't believe I paid for this and the front desk makes it a point to add the gratuity for you. PS don't bother with the complimentary eye shadow. A five year old could do it better Awful read more

I went to Spa Bleu on Sunday for a pregnancy massage. My appointment was at 4pm for a 60 min massage. When I arrived the therapist was not aware that I booked a pregnancy massage and she was not set-up. As a result, she rushed me through the foot soak and all she set-up was some bed pillows folded in half. During the massage, it was difficult to relax because the table was not set-up for a pregnancy massage so it was not comfortable and the massage seemed rushed. Additionally, she pushed on my lower back so hard that I felt massive pain so much that I had to say" ouch that really hurt please stop doing that". Yet when I laid on my other side and she worked on my back again she did the same thing and it really hurt. Then she said the massage was over. Before leaving I saw it was 4:45 so I asked her why the massage was only 45 min when I was being charged for 60 min and she said they were closing at 5pm! My husband bought me this to allow me to have a relaxing massage during my pregnancy yet, I left in pain and did not even receive my full 60 minute massage. Lastly, when working on pregnant customers I think they should have special training so they do not injure or cause potential problems to the mother or baby. There was obviously no training given here. read more