We had a fantastic experience with The Spasmith!! I knew they only dealt with quality, newer used…read morehottubs and they found us a great one that matched our needs and desires perfectly! The owner went above and beyond with installation; he was punctural and had a respectful and skiled crew. He took the time to explain everything and the price was definitely fair!! The hot tub was exactly as described,,...even BETTER!! yippy! Super happy customer! Thank You Spasmith!!!

Nico has been great. He first serviced our old spa. And when…read moreit finally died. We bought a new one from him. He has covered any and all issues we have had. Quick to respond back . And definitely keeps his word. He is now on a bi- weekly check up / inspection/ HP/ water Contract. Absolutely no issues. Home run!!

We go here to purchase chemicals to treat our hot tub and purchase cleaning products. This store is…read morereally cool to walk around in. Everyone that works here is so friendly, welcoming, and knowledgeable. They also have a lot of high end products on display such as hot tubs with built in massagers, saunas, massage chairs, cold plunges, patio furniture, and so much more! An amazing store if you own a hot tub or pool or are looking to purchase one. It's also an amazing store if you are looking to turn your backyard into a retreat or add something inside your home to add to your health and wellness. Highly recommend this place!

LAZY! The house I bought had a pool which was the first one I have ever owned so I knew nothing…read more I used Johnson because they had serviced the pool for the previous owners. From the get, their service was mediocre and spotty. Then I learned that despite the pool being salt water--which they were aware of since they actually wrote up the sellers condition report for the pool disclosure part of the buying process, Johnson just ignored that and NEVER serviced the pool as it was meant to be maintained in order for the salt water system to work. Instead they would just show up periodically and dump chlorine into the water--NOT what you do to a salt water pool. Consequently the salt water cells were never cleaned allowing the entire system to fail and refused to correct the situation. They are LAXY USELESS CRIMINALS who will happily accept your monthly payment yet do nothing to earn the money spent. STAY FAR FAR AWAY!

As a first-time pool owner, I was overwhelmed when I realized how outdated and messy my pool…read moreequipment was. I reached out to a few companies for help, but ultimately chose Justin from Viking Pools & Spa, and I'm so glad I did! Justin is everything you'd hope for in a pool professional: reliable, knowledgeable, and incredibly thorough. He took the time to assess all the issues, fixed everything that needed attention, and completely reorganized the PVC piping so the system now looks clean, modern, and professionally installed and I can control every aspect from my phone. What really stood out was how clearly he explained the entire system to me. He broke it down in a way I could actually understand, which gave me so much more confidence in maintaining it going forward. He made the entire process smooth and stress-free, and his work truly exceeded my expectations. If you're looking for someone you can trust with your pool, I highly recommend Justin and Viking Pools & Spas!

Justin at Viking Pool Service has been wonderful to work with and has done an incredible job on two…read moredifferent projects for me and my 1980's-era in-ground pool. I would highly recommend him to anyone looking to build, repair, or replace any equipment for your pool. The first project a few years ago was to replace my outdated single-speed pump with a more energy-efficient variable-speed pump. I decided also to replace the old rusted mechanical-dial electrical box with an internet & app-connected Pentair EasyTouch panel, new automatic valves, and all new plumbing. I started with calling a few companies to come look at my setup to get some estimates. One company didn't return my message. Another company made an appointment with me and never showed up for it. Yet another company came out (the owner and his assistant) and they both spent almost an HOUR with me. They were very friendly and very knowledgeable, but they never sent over the estimate and didn't return any follow-up calls for some reason. Maybe they were too busy with other jobs. (If you are reading this review, perhaps you've encountered the same.) Justin at Viking Pool Service returned my calls, showed up on time for our appointment, proposed a much better solution than the other one that I did get and at a better price. He showed up for the job when he said he would and wow! Excellent craftsmanship. The way he re-organized the existing mess of PVC runs and valves and got everything installed was clever and way better than before. Sooo happy with the finished result! Love the convenience of running and programming the pool from my phone way more than I thought I would. This year, my pool heater finally went out and needed a replacement. I didn't bother to call anyone else this time for an estimate except Justin. Again, what an excellent job he did from start to finish. A day or so later we discovered a small leak coming from inside the heater, which turns out to have been some internal part that the manufacturer didn't seal correctly. Justin came back the next morning at no extra charge to take the unit apart and fix/re-seal the component (some kind of internal manifold) that was causing the leak. Thank you, Justin!

If you want to be shouted at on your property by an angry man who puts his face so close to yours…read moreyou can smell the nicotine on his breath, this is the company for you. We used this company for 7 years and I had to deal with a surly looking tech coming to my place each week and surprise invoices that were not line itemed to explain what the charges were for. There are other pool companies that service Sebastopol that provide friendlier service, better quality and value - you don't need to be held hostage by these people.

Roger's Pool & Spa Service Has given my family great service and care over the last 24 years. They…read morehave always been very amicable and willing to advise for us to self-help as a first option to any circumstance that we may encounter. They were patient and courteous which allowed me to solve many issues I ran across. Their pricing has always been very fair, and I can say in my own best interest. I am pleased to say, I have been able to complete nearly every situation myself, with the exception of a pool sweep installation which was handled by one of their top pool technicians. Their are truly honest and reputable, and I would recommend them to anyone needing any service for their pool.

Great work always they're always fast and efficient! Best pool business around! 10/10 would…read morerecommend

John has been our pool service for over a decade. When our pool deck needed rebuilt, he helped us…read morefind the best contractors to do the concrete and tile work, coordinated the work and looked out for us. We came in under budget. When other equipment needed repair or replacement, John got us the best equipment with budget in mind. Friendly, always on schedule, easy to work with- John and his family take care of you. Grateful to have found him.

Larry is FANTASTIC! He is one of the VERY RARE professionals in the greater Santa Rosa area who…read morestill actually takes personal pride in his work. This is exemplified by his refusal to settle for this area's average mediocre service--his service always is excellent and he never leaves projects "partially" complete. When he takes on a protect it gets done correctly and completely and he is a wonderful person as well. Before I hired Pool Dudes, I already had tried Johnson Pools & Healdsburg Pool Services both of whom are scammers. My pool is salt water--this is the first pool I have ever owned--and I just assumed that because both companies were aware of this they would service the pool appropriately. Nope. Each just continued dumping chlorine into the pool which I later learned from a friend is absolutely NOT how a salt water pool is serviced. Johnson had even been the pool service company for the previous owners and had just taken the lazy way out (to avoid having to take out the salt water pool components and actually clean them) which left the 2 cleaning cells frozen and unable to work in the pool! Criminals!! When Larry got on the job, it took just about a week or two for him to repair what those two useless & LAZY other pool companies had destroyed and suddenly the salt water system was working perfectly. DO NOT WASTE YOUR TIME OR MONEY with "established" long running pool service providers!! Call Pool Dudes to get your pool needs taken care of. You will be SO happy you did!

What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Seth was responsive and ready to help us with a problem caused by another pool cleaning company. He…read moreis well priced and obviously cares about his clients and the range of their needs!

Ryan has been incredible. After suffering through a year of trying to get my pool under control…read morewith another company, Ryan came in and diagnosed and then solved all the problems in short order. My pool is gorgeous now and has stayed that way all year! He is proactive--he is constantly checking equipment for issues and letting me know if there are (or are about to be) problems. He's given us great recommendations on equipment as well whenever we've had issues. He is also always responsive, professional, and super friendly. Highly recommended!

We had product applied to the gap on our pool between edge tile and the concrete slab, Cloverdale…read morepool did no apply enough product in the gap so in many areas, the gap is not sealed and has pulled away from edge. I talked to Cloverdale pool about it and they said my concrete slab is moving and that's why the product failed. They were not responsible and did not want to fix it. I had a concrete expert come because Cloverdale pool requested it. The slab had not moved. Once I got concrete expert opinion, Cloverdale pool said they would fix it. Once they were not busy, they would schedule a date. We have not heard back from them. I paid $1200 for the job. They have not completed the job although they got paid in full. Cloverdale pool participates in unethical business practices. DO NOT DO BUSINESS WITH CLOVERDALE POOL.