Fantastic experience at Spa LA! From booking appointments (which we called as we had questions) to the end of service, all was seamless with great customer service. We enjoyed the co-ed area first (jacuzzi, sauna, etc.) and then went our separate ways for body scrubs. I truly enjoyed the women's facilities as the area was clean, relaxing and had everything you may need. You do receive a key to a locker when you sign in so all your belongings are stored away safely. To top it off -- the body scrub, massage and hair wash experience was perfect!! Thank you Spa LA team!! Look forward to seeing you again! read more

I booked a Swedish massage for 1:00pm and arrived at 11am to enjoy the sauna / spa first Pros: there was no one really there so, it was nice to enjoy the clay room and red light sauna alone. The citrus bath was my favorite. Cons: the hot water for the showers were broken. We were not informed prior to paying. The massage started at 1:20. The massage was deep tissue, not Swedish. The only soft pressure was this weird tapping on my butt, making slapping sounds. It wasn't a wet room massage but I was still completely uncovered for a portion of the back massage, aside from a towel on my neck. At the end of my massage my chest/breasts were massaged...I never had a masseuse touch me like that...so I just froze up. Then the envelope for tip had a red heart on it. A really uncomfortable experience. read more

My first time here! Now they are very hidden.I thought my uber driver dropped us off at the wrong spot and was ready to dispute a charge. I ended up calling them because my appointment time was coming up and i didn't want to be late. I called and spoke to Angela who was very delightful and, sweet on the phone made me feel better, and told me no worries they will see us soon. I had to call her back because me and my mom couldn't find it, it turns out they are in the back where the parking garage is. After we found it and walked in baby I was stress. I needed the massage more than ever now lmao. I told Angela thank you so much I was stress I couldn't find it. Again, Angela was super sweet and nice I was ready to start my massage. She gave us directions and showed us to our lockers. The ambiance of the spa is very relaxing and clean. They even have where you can take a photo if you like me and moms took advantage of it. I had Sarah for my massage and it was wonderful I couldn't even get up to get my facial. I was so relax and high on that massage. Next time I'll do the facial then my massage. Cyndi was the one who did my facial afterwards I looked so bright and relax. I would definitely come again it was a huge experience for me and my mom. Lastly, they made us feel so welcomed, relaxed and comfortable. I can't wait to go back. read more

Spa La - Entrance Way - Skin Care Near Me - Los Angeles, California

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Came here for my birthday spa day and was treated horribly. I chose this place because it looked cute and welcoming, and being in LA, I expected a diverse and inclusive environment. Unfortunately, that was not the experience we had. My friends and I were quiet, yet a staff member told us to "shhh," then the front desk aggressively claimed there were complaints and threatened to kick us out. She literally said if we have another complaint we will kick you out. Meanwhile, other louder guests were ignored (white ladies). The treatment felt targeted and discriminatory. If you're LATINA or a person of color, be cautious. Ruined my birthday. Will not return horrible customer service! Go to WI asap way better!! read more

Today was my first visit at spa La and I had a wonderful experience. Check in was friendly and I was given a tour. I purchased the cleopatra massage and scrub. It was literally heaven. Yoon was the lady that did my scrub and I loved every second of it. The spa has several hot tubs, steam rooms and saunas. My fav was the salt room. So relaxing. I will definitely be back and highly recommend. The Spa is so clean and everything seems some what new. 100 stars!! read more

It's okay. Not good, not bad. The place is a bit small compared to other k-spas. Clean but a run down. The girl at the front wasn't friendly at all. My sister got there first and when she checked in, she told her that it's for two people and this girl immediately said there's only one name there, without really checking. So my sister asked her to check again and voila! she found the 2nd reservation. I asked for a tour since we've never been there, and she said she would but she's busy and said everything's "clearly marked" anyway. Nope, not everything was "clearly marked". read more

Staff was incredibly condescending when trying to figure out my appt. Said something about "I told you yesterday you needed to call" when there was nothing mentioned like that in our emails. Incredibly snappy when I believe she was talking about someone else? Maybe don't jump to assumptions.. Also said that I booked for a different day despite the fact that our emails confirmed otherwise? What's going on here... was a group of 4 people that all had to cancel because the receptionist was so unpleasant Was incredibly excited but definitely won't be going here.... read more

A VERY HONEST REVIEW!!!!! I literally booked a flight from San Francisco, to LA just to come to SPA LA. This Spa DOES NOT get enough credit for the PHENOMENAL EXPERIENCE you will receive. I am a woman, who's really into self-care and taking care of yourself. ( I work in HEALTHCARE FIELD ) hint hint.. but anyways, so on my time off, I do things/look for things to do to feed my soul. So, I went on YELP of course to find something to do-and found SPA LA. So... I booked my flight, did some shopping of course, went to eat, and boom I was here at SPA LA.. a little trouble getting my reservation booked, there was a huge party who was having issues with their payments and sort-anyways. I am finally booked- I got the Korean V-Stean and the Scrub.... babbbbby let me tell y'all now, if this is what is going on in KOREA, I need to book a flight there next. This spa has about 5 rooms, in which you do not need a reservation and walk ins are welcomed, with just paying the admission fee. 40$ on weekdays and 50 on weekends and you have access to their beautiful rooms; make sure you check their ig, website to see these rooms. back to me- I have never received the V-Steam and it was HEAVEN literally-It felt so good ... I won't say what it made me feel like but DEFINITELY TRY- I would like a longer and more high intensity steam for the V-Steam but it's still a 1000/10. Then next I did my Scrub-LORD this was the HIGHLIGHT. - It was the most refreshing and liberating thing I ever did in my life. I was scrubbed by an Korean Lady ( I think her name was Judyjung ) * sorry if this is incorrect...I laid completely naked and other women was also here in the same room getting a scrub, and they were naked as well. Everyone was respectful and mature... They scrub every Inch of your body, wash your hair, and after each part of your body they clean they get a bucket of hot water and rinse you off, I love feeling the water splash and drizzle all over my body or just her going to get the water bucket.. OMG hard to explain... then I received a wet massage and it was 20,000/10. THIS EXPERIENCE WAS LIBERATING AND REFRESHING -the only words I can describe it-The EXPERIENCE was 50,000/10 no exaggerations... I told my Lyft driver who was a man about it when I left, everyone at the airport, and it sounds crazy right.. you got a detox of your Vagina and Scrub and cleaned by a lady whom you don't know, while other women were in the same room?? AND THE ANSWER IS YESSSSS!!!! EVERYONE NEEDS TO KNOW ABOUT THIS PLACE AND THE HARD WORK THESE WOMEN HAVE PUT IN THEIR ESTABLISHMENT TO MAKE US WOMEN FEEL REJUVENATED AND HEALED. I LOVED THIS PLACE AND I WILL BE BACK VERY SOON!!! * check out my pics and videos below read more

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Customer service is so bad especially the one answering the phones, the tone is bad and it seems like it pains them to help you

Love this place! I stayed in the women's only area and arrived well before my scrub and massage time. Made full use of the three hot pools, dry and wet saunas beforehand. All very good and very clean. Had a scrub, massage, facial, shampoo that was a good price and my masseuse was perfect: strong and not rushed. I really enjoyed the detox areas afterwards : salt room, infared room, and especially the clay ball room. So good for joints and muscles! I left blissed out! Convenient reduced parking is right there too. All in all clean enviroment. Highly recommend. read more

It was clean spa and service was great! I would recommend this to my colleagues I feel refreshed after my spa experienced! read more

Spa La - Relaxation area - Skin Care Near Me - Los Angeles, California

Nice place- newly renovated. With that being said, the dry sauna is at 115°F. It took me 1 hour and 15 minutes to get a 15 minute sweat session. What a waste of time! I don't think I've ever stayed inside a sauna for that long- ever. I tried the steam sauna after and amazingly, it was somewhat warmer. Still, I felt a bit disappointed. They have a red light therapy room but don't expect to get any photomodulation benefits- it doesn't look medical grade infra red lights. Amenities are clean and basic. 2.5/5. read more

Review for Cindy and parking- Cindy was WONDERFUL, she's an old school Korean lady who literally reshaped my face (temporarily), tightened up my jawline, in one plasonic facial session. I had a Groupon for about $270 I think, used the spa for like 15min, mainly waded in the pools until it was time for my appt. During the massage it felt like she was going deep underneath my cheekbones, thought it was going to crack but worth it after, my face felt snatched. She told me I'd need 2 more plasonic facial sessions which I considered doing. However.. PARKING is terrible so 1 star docked. Yes their customers can use the large garage owned by Metropolis, but it scans your license plate with AI. They mixed up my license plate with another car, customer service couldn't delete that other car from my portal, was a mess. Turns out that parking garage has had an $8 million settlement. That's the only reason why I won't go back to Spa LA because of that dumb scammy AI garage. Spa LA says that is their only parking lot. It is rather unfortunate because Cindy is really good. read more

Such a positive experience will definitely be coming back those ladies really give you their all!

My boyfriend treated me to a spa day with Spa LA. Today was my first time here & it was great from beginning to end! The lady at the front desk was so kind and knowledgeable. The showers are clean & equipped with shampoo, conditioner and body wash. There are three different jacuzzis with different benefits for your body. Very clean as well. I was instructed to soak in a jacuzzi at least 10 mins before my treatment. My treatment was awesome (whole body scrub, massage, face mask - "Simply Classic") & it was done by another awesome lady! After my treatment, I explored the sauna/detox rooms, I actually took my time and went into every room. Very cool atmosphere in each one. I have no complaints. So peaceful, clean, and everyone was so sweet and mellow. Loved the mushroom tea too! This was one of the most relaxing & liberating things I've ever done. I will definitely be back. read more

I booked a deep tissue massage and the treatment itself was excellent. Unfortunately, the overall experience was frustrating due to significant booking issues. When we called to schedule, and when we arrived our appointments were completely mixed up, which led to a lot of back-and-forth and confusion. Communication was difficult at times due to language barriers, and it took a while to finally speak with the owner. When we did, she insisted that we had booked the appointments incorrectly and that they were accommodating us, which felt dismissive. While they did apologize, no compensation was offered, even though the delays caused us to miss a dinner reservation. Payment is required upon arrival, which is fine, and they also ask for a tip at that time, which we provided. After the massage, however, the therapist handed me an envelope asking for a tip again. I tried to explain that I had already tipped at check-in, but it did not seem to register. The massage itself was great, but the disorganization and miscommunication made the experience far more stressful than it should have been. read more

Great little day spa. Front desk is always friendly and treatments have been worth the cost. The mushroom tea is nice and always full. Easy parking validation for 3 hours. read more

I had a back massage here and really liked the technique and attention to detail. The staff was friendly, and the session felt well-paced. The only minor issue was the temperature in the room, which was a bit on the cool side. read more

THEY MADE IT CO-ED ‼NO LONGER FOR WOMEN ONLY. That changes the whole dynamic. I still have to be self-conscious around men there how am I gonna relax and take a nap next to another man in the steam rooms and clay beds? It kills the whole purpose of relaxation for women, but hey capitalism. Man we can't have anything to ourselves that was the only reason me and my friends would go there. A shame. read more

I very much enjoyed my ME time at this women-only Spa LA. The front desk lady Angela was so nice and friendly and gave me a tour of the facility. She answered all my questions about the different treatments and encouraged me to try the V-steam after my body scrub! Jung scrubbed every inch of my body and gave me a relaxing massage. My skin felt so soft and flawless after the treatment ($125 simple classic scrub/massage). The V-steam ($50 for 30mins) is quite a new adventure and I'm hoping for positive results lol Call ahead for an appointment. It is very busy on weekends. All have to be naked in the jacuzzi/ tubs/ scrub area. Very clean facility! Highly recommended! read more

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I recieved gift certificates, which I was excited to use! I called a head gave my giftcard number to Angela who is who answered she said they were good and to make an appointment online which I did. Arranged care for my kids drove there checked in and gave my gift certificate to the front desk girl, she checked with her manager to see if i could still use them because they said the design was different. she told me they had expired, THERE WAS NO EXPIRATION DATE WRITTEN ON THEM NO ACTUAL DATE OF PURCHASE. They offered me 50% of what they are worth. Which i also found out is illegal in California if there is not date written on them of date of purchase. California law, Civil Code section 1749.5(b)(2)No Expiration Dates: It's illegal to sell gift certificates with expiry dates, with exceptions for loyalty/promotional cards or multi-seller cards where the date is printed. Sadly I left and did not get anything done as a mom of 2 kids whom was excited to use these certificates and pay the difference and tip. It was such a disappointing experience. This time around they wrote a date on my gift certificate and a big 50% value on it. Not sure I'll even go back. Basically they got paid full price with no services rendered. read more

relaxing place..me and my husband enjoyed it here. the massages tho could've been better. we recommended this place to our friends and would definitely be back! not too crowded and clean. read more

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scrubbed till every last bit of dead skin is gone!! all women... cold plunge 2 jacuzzi's, red light, salt room, clay room. leave like a noodle!!! read more

Intimate, calm, clean, good value while many K'town spas have doubled their prices. I much prefer the experience to the bigger, noisey spas. read more

they just added a swimsuit area, which is awesome. now you can brings friends (including men) who aren't ready to go full bare. there's an infrared room with wood cubes, interesting pressure point massaging. they still don't sell food, which is a bummer, but at least parking is now hassle-free. will be back for sure. read more

Recently came here for a body scrub. OMG, first of all, I had so much dead skin, I was flabbergasted when I saw all the dead skin that came off me! The body scrub is a bit intense, but I guess what did I expect? It had been years since I last got one, so I kind of forgot how it is. It feels like a rough pumice stone is being rubbed all over your body, but the result is great! Asides from the body scrub, they had different rooms for the ultimate relaxation. I had other obligations, so I didn't stay very long, but I can totally imagine easily spending a whole day here to decompress. This place would be great to go with a group of girls or a treat yourself day on your own! PSA. The place provides validation as well. read more

Spa La - Skin Care Near Me - Los Angeles, California

I was just looking for another spa date with my homegirl and came across this place on yelp. I liked how clean it was and how private it was. It was less people and the customer service was great. I got the Cleopatra in Honey. Yoon was the lady who provided me the scrub and the massage. She was very kind and sweet. The jacuzzi had two pools which offer Himalayas salt (detox) and alkaline water. Plus another pool with citrus oil for preventing wrinkles. I would come back here since I liked how it isn't as pack as other spas. Also they charged for parking but it wasn't bad at all. I'm glad I found this spa spot. read more

Came here on a random Sunday, didn't plan it. Place was clean and quiet, which I liked. The scrub felt amazing, kinda rough but in a good way. Staff were sweet too, didn't rush me at all. I left feeling super relaxed, like my body hit reset or something. Definitely coming back. read more

Great deep tissue massage, relaxing atmosphere, lots of relaxing spaces. Would go back when I'm in LA again.

I like a nice little skin shedding once a year, so I typically will indulge in a good scrub from time to time but especially when I'm on the west coast. Although this place isn't branded per say as a Korean spa, the technique and set up are that from what I've only experienced when going to Korean day spas (which I love!) The shared facilities are ample and you'll receive your locked key, robe, slippers and towel upon admission. They have a variety of different wellness pools and steam rooms for anyone to enjoy regardless of services booked. If you've never been to a day spa like this, it's probably important to note that there will be lots of nudity and the room that your scrub will be taking place in will be a communal wet room. They'll add a light cover to your eyes to help you relax and the room is fairly dim lit, but just know there may be someone just 10 feet away on a massage sla also being scrubbed down and being lovingly doused in buckets of warm water. Since I came her for a scrub on my first visit, I booked The Cleopatra Treatment; a full body exfoliation scrub, massage with aroma oil, honey, hair wash, citrus facial cleansing and pearl face mask. I absolutely loved this treatment so much and would definitely book it again. My skin felt so soft and nourished following the treatment. During my second visit I booked The Vera treatment, which includes a full body exfoliation, a gold collagen body mask, hair wash, citrus facial cleansing, 24k gold face mask, scalp massage as well as a neck lifting massage and lymphatic massage. Now to be honest, that's a lot of extra stuff and I can't quite tell you if they had any impact at all. But it was still very enjoyable and once again, I left with the softest skin! Between the two treatments, I would probably stick with the The Cleopatra if returned. I'm not sure if it was the massage therapist or overall techniques for the treatments booked, but the massage during The Vera was a tad more uncomfortable and it was a bit tough communicating with my therapist about not putting anything on my brows (as they were still healing from my annual ombre brow touch up.) Overall, the facility was clean and service is always very professional. I'll probably make my way here once a year because their scrubs are the best! read more

I go to this Spa for every 2 ~3 weeks. I love the clay and seq salt sauna. That's the only reason I use this Spa. Today, the sauna temperature was so off. It was almost like room temperature. I kindly requested staff to take a look at temperature. She checked and acknowledged the temp was too low. She left without saying anything. I was waiting for temperature to getting hot or even warm but no changes. Finally, I decided to go home without getting sauna. I went to the front desk, the original staff was gone, there was a new staff was at the front desk. I asked for the refund because I did not get a service. She said that she was endorsed by other staff, the sauna was too low but she can't fix it, so she requested someone to come fix it tomorrow. So basically I was waiting for something nothing going to be fix today. I wasn't informed, I was just waiting and refused to get refund. I came at 1526 and left parking lot at 1637. Most of the time, I was waiting but they refused to refund me. Don't get me wrong. Its only 40 dollars but why should I pay something I did not get service? They just wasted my time. I never ever use this Spa, Based on their poor costomer service. read more

Over the holidays, I treated my daughters to a spa day, and Spa LA was the perfect choice! It's one of the few women's spas that welcomes my 15-year-old, making it ideal for a mother-daughter outing. This was her first spa experience, and we all had a fantastic time! The intense body scrubs were a hit! We literally saw layers of skin coming off (in a good way! jk... haha), leaving us feeling incredibly smooth. My massage was also intense, but in the best way possible. I walked out feeling completely relaxed and rejuvenated. After what felt like a million showers (okay, maybe seven!), we were all squeaky clean and blissed out. The facilities are a bit dated, particularly the shower area, but everything was very clean, and the staff were incredibly friendly. What we really loved was the variety of rooms - clay, salt, and more - and the fact that they were never crowded. We got to try everything without feeling rushed. If you're looking for a fun and relaxing spa day, especially if you have a teenage daughter, Spa LA is a great option! read more

Had a good time. I would go again, but I'd bring my own towels. It's clean, quaint and relaxing.

Made an appointment for one body scrub and one scrub + massage for 9:30 am on a Sunday. Upon getting there, the receptionist (or the red-haired lady working the counter that day) could not find my appointment in their system. I had provided my name and phone number when I made the appointment, but apparently, if I didn't receive any appointment confirmations or reminders, I never had the appointment. My mother (who was excited to experience the body scrub for the first time) and I were extremely disappointed and frustrated, to say the least. On top of that, there was no apology or remorse from the receptionist at all. It was almost like it was our fault for not knowing we were supposed to receive a confirmation. They could not fit us in until 3 hours later, which did not work with our busy schedules. I am understanding of mistakes, but the mistake was on their end, not mine, which did not seem to be clear to the receptionist. Anyways, the cherry on the top is we had to pay $8 for parking since we did not get validation. Needless to say, we will not be coming back to support this business. read more

My first time getting a Korean style spa treatment and now I need one every week. My cousins wanted to have a spa date at the end of the week to unwind and decompress. It was a wonderful "me time" to do just that! Enjoyed the infrared sauna as well as the cray room. And a little dip in the jacuzzis so the jets could do instant massaging on my back. Now if you're not used to the Korean style spa .. it is truly "freeing". I chose the Lavender soothe and I was truly relaxed and felt my body glowing after the amazing scrub down. Wish it was closer but also glad it isn't or else I'd be there weekly as the ambiance was amazing. I just might have to make a drive back down to LA. read more

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The most relaxing and clean spa in Koreatown! I felt rejuvenated, and my skin felt brand new. It was quite a treat with affordable prices, and great customer service. read more

The cleanliness was not great, rust in the showers and the jacuzzi was crusty and rusty looking...the customer service was poor, one lady ignored me as I called her name as if I disgusted her. I tried the v steam and didn't like it, I only sat on it for 10 min and they did not want to issue me a refund.....the staff does not communicate, worst experience ever! Don't go. They need to fix their attitudes! read more

Went with 6 other friends and had a great time. I had the deep tissue massage and felt like it was actually deep. I usually have to ask to go harder in my massages. My massage therapist did a great job and worked on the knots she felt. There are several rooms to relax in such as, clay, Himalayan salt, infrared sauna,cold, and steam. We also booked their private tea room to eat. It included champagne. We brought light snacks since there is no option for food. For those who have not done a Korean style spa, expect that the wet rooms do not allow bathing suits. You go nude. My only complaint was the number of people. The tubs are not very large and I wish it was not as busy. Overall, I would come back. read more

Compared with Wi Spa. This place is much much smaller, but it was nice and clean. The front lady is so friendly, welcoming and helpful. She showed us around the place. She provided excellent customer service!!!!! My friend got Simple Classic (Korean Scrub) and I got Swedish Massage. Michelle is my masseuse and she did an amazing job. She knows how to applying pressure to my muscles, tendons and head to toe. I love her so much. She is the best masseuse I have ever had. My friend also had a great experience with her Korean Aunt. Lol!!! We highly recommend to our friends and family and definitely will come back soon. :) read more

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I spent $300 plus Would not help me get out of car park For $3 when I told them my phone wasn't working The staff were rude and un welcoming after the got my money Please go to Olympic spa Free parking read more