I would give this place a mixed review. For the actual services it was decent. The massage was great - maybe it was because I hadn't had one in awhile or maybe it was because they knew what they were doing. Only thought afterwards was they didn't find many knots (which is strange for me - I'm usually a tense chick). The facial was good - not the best I've had, certainly not the worst. What went wrong for me was that in between the two services, some miscommunication happened with scheduling and well... my appointment was pushed for the facial. I was told it would be 10 minutes (fine - I had somewhere to be afterwards, but I could squeeze 10 minutes in), but it turned into 45 minutes. Yes - that's where I became perturbed. My hour and a half service (as stated on the groupon I purchased) became a 2 + hour service, and it would've been two and a half hours long if my facial wasn't rushed because of it. The worst part is that I was originally sent waiting in the waiting room in a robe (no clothes on - fine, we're in a spa environment), but then they took me to a spa room to be left to my own devices while the masseuse took care of other clients. When the estetician finally found me, she didn't know who I was at first. After another 5 minutes, she realized I was her waiting client. Great communication / hand off there. (sarchasm....) I was told of the gratuity when I booked the service, but like others, was annoyed about it. This was a gift from my parents for my birthday - if you were going to make it a mandatory gratuity, just roll it into the price - don't make it on top of the already expended payment. I also only had 2 weeks to use it from the time I received it (3 weeks from the time it was purchased) which really was tough to squeeze into my schedule. Most groupons give you a much longer usage time frame. My parents were aware of this when they purchased it, but I was the one footing the bill. Thanks mom and dad! And lastly, because I used a credit card to pay for the tip, they charged me $.50 on top of the tip they wanted me to pay. Nope - I deducted the $.50 from their tip, so instead of a $24 mandatory tip, they only received $23.50 from me. Any way they can get a dime from their customers. Honestly, not good business practices if you ask me. I was looking to have a "spa" environment in the South part of the metro area that I could lay claim to. Unfortunately, this place won't be it. Sorry! read more

They were awesome, fun, and friendly. Another spa "lost" our reservation and Spa Moments fit my wife and I in (in an hour) for a couples massage and pedicure. Thanks and we will return. read more

I started going here after an eyebrow wax deal. I keep coming back because they are on point with their specials and other Groupon, etc deals. The establishment is always very clean, but I do see how some people might feel it's a little sterile vs relaxing. The staff is professional, though I did have one technician do my eyebrows whose hands smelled of cigarette (she washed them, but it was "perma-smell"). I would give them 5 stars if I felt like there was a little more effort to make it a spa experience every time, regardless of service being received, rather than sometimes just making it feel like an appointment to get you in and out. read more

Spa Moments has become my go to last minute waxing place. I will never be the gal who plans ahead for my waxing appointments. I get to a point where I cannot handle my brows any longer and they must be waxed that day! Spa Moments has always been able to squeeze me in for a last minute appointment which is why I have continued to return. One brow wax went poorly when my brows were waxed far too thin for my taste but I still went back and I loved the results of my most recent visit. The moral of the story is be vocal on what you want. They can always take more off so just let them know exactly what you want and they'll work to give you what you want! read more

Linda, you asked us to yelp our experience, the service proved and performed and over-all facility - I am. My daughter and I used our $69 Mothers Day gift certificates June 6, '14 One star for this 'spa' in name only - the facial performed by a sweet gal was basically three part - step 1 long massage ~ step 2 warm mist ~ step 3 the mask which was followed by a 3 min micro-dermabrasion exfoliator - unfortunately the extremely bright overhead light popped on when the mask was drying, I covered my eyes with my hands for about 5 min before the gal returned - yes, she was apologetic adding it was too expensive to repair the sensor - the taped music stopped abruptly several times due to overheated machines which cemented that this certainly has NO spa environment. However, the massage by Heather is a FIVE ***** excellent & professional with experience - I would hope she moves on and up quickly. The mandatory tip of $30. mentioned as soon as the procedure began was unprofessional; A lol when paying they added .75 because their machine does not 'do' zeros ~ a new one for me. read more

I'll give this place 2 stars instead of 1 just because Bridgette gave me a great facial. Everything else about this place was downright dismal. I'm still shocked that my husband got me a gift card to this place, unless maybe they were in a different location when he bought it. Let's start with the locale itself-completely sketch. It was housed in a former low-rent apartment complex that is now a small business park. I'm certain they have recently moved because trust me, the pictures posted on Yelp look nothing like the building I was in. When I walked in, the place didn't even appear spa-like, there were no delicious scents to greet me, no lounge area, only a lady sitting at a desk and fluorescent lights everywhere. I was given a form to fill out and told to take a seat. Ryan would be with me shortly to start my massage. I waited about 10 minutes and wasn't even offered water or tea, like most spas do. Ryan appeared and kept walking past me from the massage room to other parts of the office. He was presumably getting the room ready. But it was so awkward the way he just kept going in and out of the room right in front of me with no acknowledgement at all!! Getting towels, fetching hot stones, even going to the bathroom without so much as a, "I'll be right with you." Finally, he looked in my direction and told me he was ready and I went in the room. I asked for a robe or towel and I swear to goodness he looked at me like I was insane and asked have I ever had a massage before. I told him yes, many times. He replied that I should just get undressed to comfort. Was I totally out of line for expecting at this point to be offered something to drink, a robe, slippers, perhaps? Do spas not offer these amenities anymore?? Mind you, he had already spent so much time getting things together we started almost 10 minutes late, which I pointed out to him. The strangest thing about the massage is that he never once asked me how the pressure was. Not one single time. What therapist NEVER checks in at least once to ask that simple question?? In fact, the only words he ever spoke to me during the massage was to ask me to turn over. After my (average, at best) massage and before my facial, he finally coughed up a robe so I wouldn't have to get dressed before moving to another room. Again, the facial was really great. Unfortunately, Bridgette was also the person who checked me out and I wasn't comfortable saying to another employee rather than to the owner how terrible Ryan's customer service was. And that she should get all the tip on the gift card and that he should have gotten nothing. If the owner had checked me out, she would have heard all of this at the conclusion of my visit. Bottom line, if you're looking for an upscale spa experience, this place is not for you. If you don't care about all the little extras that nice spas provide, you may be ok with this place. And shout out to Bridgette for being the only saving grace of this place. read more

My sister bought us the Groupon deal and we went there to celebrate my upcoming wedding. We arrived to kind service. We each got a massage, in the couples room because that was all they had, and it was lovely. They had great spa music on and the aroma in the room was great! Massages were nice Swedish massages that made me fall asleep and feel completely relaxed. We then got facials. It was my second time, her first. We got microdermabrasion, and it was a first for both of us. We paid extra for a foot scrub which was a nice touch. At the end, the check out process was nice and the staff was great. Clean place, easy to get to with lots of parking and food near by if you wanted to eat after. Would go back again! read more

Gina was fantastic and made me comfortable immediately. When having a Brazilian, is not always easy to do. She treats you like an old friend with her comfortable friendly atmosphere and conversation. I will definately be going back to try some of her other services. read more

I went there for the first time today with a Groupon for a brazillian bikini wax (ouch!). Gina is amazing! She is very thorough, prompt and quick. She kept my mind off the waxing with her funny stories. The salon is clean and comfortable. I will be back and I definitely recommend this place! Great location too! read more

Went in 5/23/15 for a Brazilian wax. Let me just say that Shandelle was awesome. It was my first time and she made me feel so comfortable. I was also worried about the pain since I have a low pain tolerance but I was talking to much to even notice. I can't wait to see Shandelle again in 4 weeks. read more

Went last week for waxing and massage. I found them on Groupon and was very satisfied with my treatments. I was able to get an appointment on the same day. Shandelle took care of my wax and she is gentle and very professional. My skin usually gets very irritated after waxing and this has been the best wax I have ever had, no irritation and hardly any redness! I came back the very next day for a massage. Shandelle also took care of my massage, she is really good and I'm very happy I found this place! read more

I took advantage of the Yelp Elite special and had a 50 min massage, 50 min facial & 25 min reflex on Monday and it was awesome! Shandelle used the perfect pressure for me. She is a lot stronger than she looks! I missed the name of the lady who did my facial. At first I thought it was a little "rougher" than I'm used to for a facial but several days later and my face feels much softer so I think her technique works. They use a zero gravity chair instead of a table which people with back/leg problems may appreciate. Overall, this was a great experience for such a bargain. Thank you! read more

Overall, not bad. However the "spa" name is a bit off-mark. The space isn't large, and it seemed like everywhere there were signs and busy remarks, the seating area is a bit cramped. The rooms don't have much of a sound barrier as several people mentioned. My service was a massage and it was pretty decent. Nice pressure, and a nice room. I wasn't overly wowed, hence the 4 stars. My friend did have a facial and she said it was very good. Pretty decent for some Yelp Elite $19 offers! read more

Had a great massage here! Got the 50 minute Swedish massage.. my only complaint was that I wished it could have been longer! Very friendly receptionist and my massage therapist was very friendly and made sure her pressure was to my liking. Great experience! read more

I bought a spa package on Groupon which included a massage, a facial, and a brief microdermabrasion. The staff were friendly and welcoming. My deep tissue massage was wonderful, facial was very relaxing and invigorating, and microdermabrasion was short but nice. I will def return to this spa since it offers an array of different services I relish and can incorporate in my "Pamper Me Day" for myself. I had no problem setting up the appointment and all three of the services were done one after another which was so convenient for me. Love this place! read more

Gina did a great bikini wax and was great to chat with during the process. The building itself is pretty run down and not very spa like. The prices however, are exactly like a spa and even higher. read more

Being a Yelp Elite has many exciting perks. I checked my inbox one day and they were having a special for elite members, a $19 50 min massage a spa moments. I had to take advantage of that offer! The spa is located in Englewood. It's kind of small- not a full size spa but it was a quiet, relaxing place. My massage was fantastic. You can tell if a massage is good if you fall asleep during it- and I did. As a matter of fact, I almost fell asleep on the drive home because I was so relaxed. I came home and was dead to the world while I took a 4 hour nap. My massage therapist was really good and professional so I would definitely recommend this place! read more

I had the most AMAZING experience here! I've never had a facial or massage before and all I can say is wow! I received a hot stone massage from Ryan and he was phenomenal! Amazing amazing amazing! His pressure was perfect and it was exactly what I needed. I also loved the robes they provide. They were comfy and warm. Then I received a facial from Amy who was equally amazing! Amy's facial was just as good as the massage, she was so sweet and really paid attention to detail. My face was glowing and felt the smoothest it's ever felt. I am getting ready to move away from Denver but I guarantee I will be flying back here MONTHLY to receive treatments from Ryan and Amy! Thank you Spa Moments! read more

The owner did follow up and apologize. She said that was an off day because they were at a training. I will continue to go their for my quick in and out waxing I will just always ask for Gina! :) read more

Spa Moments was fantastic! My gal pal was visiting from Phoenix and we got massages and a facial/Microdermabrasion. Amazing owner & staff. I am going to be back. Now Go Pamer Yo Self! read more

Massage with Misty was a disappointment. For 50 minutes, I received a back and foot massage only. My legs were massaged OVER the blanket and sheets, my arms were barely touched, and she spent about 10 min. using pressure points to my head, which became very irritating. Not a very thorough massage. I was offered a 50 or 70 min. massage. Would I have gotten my legs and arms massaged if I would have paid more? I felt ripped off. read more

spa Moments is awesome. I purchased a groupon for a facial and massage. while talking to Heather I explained my friends were coming in town for my birthday I would love for them to come, she told me they will honor the groupon price for them! Needless to say it ws a great day and Gina is "da bomb". She gave me some skin care options, but did not pressure me into buying anything. I ended up buying from the glymed line and love it. My skin hasn't looked this great in years! I will continue to go back! read more

I did the Yelp Elite deal which was a great value. Overall I had a good experience. They were easy to schedule with and provided confirmations and reminders leading up to my appointment. I had a 50 minute massage and felt relaxed the rest of the day. read more

Do not go here. I had a horrible experience at Spa Moments. Purchased a Living Social package and was extremely disappointed and physically hurt. I was burned by hot stones, had to have nails redone the day after and left the place bleeding. No joke. Have no bad past with this business. Complained to Living Social and to the business. Business offered to have me come back on their dime. No thanks. Am curious to see if the manicurist is even licensed. Take your money some place else. read more

I have been to this spa twicenow and each time I've been i have been treated as part of their famil. So warm and welcoming... the services i have received were massage, body scrub, and facial. Which they were all very relaxing! Cant wait to return read more

I absolutely love this spa. I got my first Brazilian wax ever done here on 2-13-16 and right after my appointment, I was so impressed that I scheduled a future appointment for a month later! I was slightly nervous going in, I've heard that it's very painful, nerve wracking and pretty awkward but Gina made it a piece of cake! She is so friendly and sweet. A couple times I forgot that I was even getting waxed because she distracted me so well. I will never go anywhere else for waxing. I highly recommend going here and seeing Gina! read more

I have had several services done at Spa Moments so i will just have to say that this place is truly a great local spa. The staff truly gets to know you and makes you feel incredibly welcomed and special every time you visit. Gina who is the owner treats my husband and myself so incredibly well every time we are there, as well as all the staff. Bridgette has been helping me clear up my acne prone skin for the past 6 months and i have seen a drastic improvement. Bridgette has recommend products and along with Microdermabrasion, my skin has really cleared up for my wedding and post wedding. Spa Moments really helped me feel confident for my wedding by healing my skin and teaching me what i can do at home to help prevent and treat acne. I have received a Massage from Ryan and he was absolutely wonderful, my muscles felt wonderful leaving the appointment. Ryan made sure i was comfortable with the pressure through out the massage, while still letting me relax into a sleepy blissful state. He seemed to be able to find every tight and sore muscles and would concentrate to work out all my knots and tightness form hunching over a desk for work. I'm looking forward to my next massage. Everyone there is great and so far every service the staff goes above and beyond for you, to make sure you're completely satisfied before you leave. read more

I had a great time at this spa when I recently visited Colorado! Leah was a great massage therapist. She was very in-tune to what I needed/wanted from my session. I would absolutely recommend an appointment with her. Gina did my facial and microderm. She was a skilled esthetician and also a great listener to my skin concerns. Great services and staff! read more

I have been to Spa Moments once before and figured I would give it another try. Their building is not quite accessible, but the price is reasonable. However, the person knows I like thicker brows. She proceeded to take half of my eyebrow off and then tried to say well, it looks good. The plan was to clean them up, not take half of them off. They aren't even either! In the middle of the wax, she was making jokes about how I have so much hair left, I could donate it to Locks of Love. One, you have no clue what a client's health situation is. I have alopecia and am in radiation treatment. I am losing my hair on my head and normally wear a wig. I still have thick facial hair because of medical issues, but am trying to be grateful that I still have eyebrows left. If you want a business that is considerate, try one of the other many wax centers in the area. read more

Excellent service and staff. Everyone nice and I feel very comfortable every time I visit. I've had massages, waxes and facials. Quality treatment every time. read more

This spa is absolutely fantastic! Super friendly staff and amazing service :). I took my girlfriend and we both had an amazing afternoon. I would recommend to everyone! Beaux Selznick read more

I have nothing but great things to say about spa moments. I have been getting Brazilian waxes for years and been to many different places... None as good as here. The atmosphere is elegant and relaxing, while all staff is very pleasant. Shandelle and Gina were both fantastic and thorough. Best waxing experience ever! I'll never go anywhere else again! read more

I had my appointment on my birthday in january. The staff did not acknowledge that i was waiting for my next service. They kept chatting amongst themselves without ever ever looking up. I honestly felt like i was intruding. My facial was done by a women who's hygiene was questionable. I don't know if she has ever done a facial in her life. the steamer was broken. and she kept putting product over product without ever wiping the first one off. THE MOST insane Part is that she put the cleaning products on my eye lids! The clay mask and all! i was going to tell her to not do that again when she took the product off. BUT SHE NEVER took the product off!! I asked for the facial to be over. just wanted the serum and sunscreen. SHE even put that on my eyes. i told her to wipe it off! I wear contacts and i don't want u to touch my eye area. she also touched my lips with no gloves. they still charged me full price and required me to tip a flat rate for shitty service. I still can not believe how unprofessional and uneducated the staff was. read more

*Waxing* I have been going to Spa Moments for my brazilians for 6 months now and everytime with Gina, the owner. As no one truly enjoys waxing, I have been very pleased with their services. They are very professional and experienced. It is hard to find a good waxer, but here waxing is a breeze! I definitely recommend them to any of my family and friends :) ! read more

Gina is amazing! I have finally found an esthetician that produces result! I have now been to Spa Moments 3 times and am so pleased with the results. My skin looks amazing. Gina has the experience, wisdom and education in her field that I have found lacking with others I have tried. She evaluates your skin and makes suggestions without being pushy. I am now a client for life. Highly recommend! read more

Me and a couple co-workers went for a spa day, total relaxation package (massage, mani/pedi, facial), and it was Amazing! Gena was extremely kind and personable. We had an amazing day, and would definitely recommend this spa to our friends and family. I'm even thinking of getting some of their gift card deals for Christmas gifts! Thank you for an awesome, relaxing day! read more

As a guy, going to a "spa" is always a bit of an interesting experience. My wife introduced me to Spa Moments and I've been going regularly ever since. Gina performed my first ever micro dermabrasion and helped me feel very comfortable with the entire process. Ive seen real improvements with my skin and credit her for helping us look our best during our wedding. Gina is a pleasure to deal with as is the rest of the staff at Spa Moments. Ive also received massage therapy from Shandelle who was extremely talented and helped to alleviate a lot of the knots and soreness I'd accumulated from working out and other life stressors. I truly recommend giving Spa Moments a try and look forward to my next visit. read more

I got my first Brazilian from Gina and she was absolutely wonderful. I was so afraid of the pain. Gina is so personable and funny that you don't even notice what is happening. Thanks for making my first time great. I will definitely be back! read more

I tried the hot stone massage this time... What a delight! I like the people, and my masseuse was great. I still think the background kitchen noise is distracting, and the lights are pretty bright, but the massage itself was wonderful. read more

Nothing spa-like about this place. I bought a Mother's Day Special of face/neck microdermabrasion/face and "happy foot" treatment. Gina called the foot treatment reflexology (on their menu). The advertisement said the value of these treatments is $150, while the menu prices added to $98. Gina began my appointment 15 minutes late at 2:15 and ended it at 2:50. No robe/towel was provided to protect my clothes, so my sweater got wet when wet towels were used. My hair was not pulled out of my face, so it had cleanser and moisturizer in it after the treatment. The microdermabrasion was done only on parts of my face, none was done on my neck at all, and the wet towels Gina used smelled of mildew, so it's all I could smell when I left. I have to wonder if they're being washed between clients? The happy foot/reflexology treatment was a basic foot massage. A total waste of money and dirty as well. read more