I would not recommend this spa for a prenatal massage. I came in just to relax- I had no pain or discomfort before going into Spa Soak. The positioning was so awkward with the the pillow and the massage so inefficient that I left with a lot of neck pain and 10 hours later, it's only gotten worse. I have never had neck pain in my life. I have also been really crampy in my upper body since the massage. I am actually worried she was not even trained for pre natal at all. I have come here for facials and have no complaints on those, but for prenatal I'd recommend avoiding here and going to Urban Oasis instead. read more

I called Spa Soak this morning and they were able to get me a facial appointment an hour later, which worked out perfectly for me. The receptionist was very attentive both on the phone and when I arrived. She told me that I could find coupons on ChicagoBeauty.com and that they were going to have a special through PrettyCity.com next week- It never hurts to know when you can save a little money! When I arrived I had to fill out a standard spa questionairre and was offered tea as well. My appointment was with Angie, who was an extremely amazing esthitician. She was very thorough with her work, she took the time to really look at my face and analyze what would be best for me before she proceeded. She was really patient and kind with me and my problematic skin. She did a lot of extractions, and checked in with me several times during the session. A nice little bonus was that she did a little arm massage as well! When it was all over as I was getting ready I looked at the clock and noticed that she had spent more than hour on me (I wouldn't have realized this unless i looked at the clock). It was nice to know that she didn't rush through the service, but took her time and did everythign well. When I came out of the treatment room and went to pay the receptionist checked in with me and asked how my appointment went and Angie brought me a glass of water. Overal it was a great Spa experience. As othes have mentioned the floors are creeky, but its not super noticeable when you're in the treatment rooms, and definately not something that would stop me from going back next time! read more

I just want to say I love this place I come here all the time. I love it bc they do everything massage and facials waxing and I can get my nails done and my hair too . I was just reading the newest review and I have to say I always get different people to do my services , bc I work crazy days and time so I get who ever and all the time it's awesome. But if I did not like something I would talk to the desk people first before I write a review bc they are so help-full and Want to make sure you have a great time there. So I felt I had to say something bc they always make me feel better ever-time I'm there read more

I went to Spa Soak with my friend on Sunday, and oh my goodness did I leave a happy customer. My friend and I just got back from a vacation in Thailand with a few other people. Our trip was amazing, but the sweaty hiking and camping, salty water, constant mosquito spray and sunburn did not do our skin much good. We looked forward to getting some well deserved facials. Now, I'm a girl who absolutely loooooves her skin. My friends tease me for practically having a boutique in my bathroom, and I relax by reading Allure suggestions and dozens of reviews on Sephora for new skin care products :) Facials are one of my favorite ways to pamper myself, and I've gotten plenty. I was reading reviews to try a new place, and Spa Oak's services looked pretty awesome, not to mention their glowing reviews. I am soo happy we booked, because I enjoyed the BEST FACIAL OF MY LIFE! I was lucky enough to have Jen (I hope that's her name!), as my esthetician. She's one of the owners. I loved her attitude, too. She was friendly but not overly perky, and answered all my questions but was quiet as soon as we started. I was SO pampered!! Perks: -Great ambiance -Comfortable heated bed with neck support and raised legs -Mood-setting music (not weird hippie new age music but actually relaxing and happy sounding instrumental) -Hands rubbed with moisturizer and put into comfy warm gloves for duration of facial -Thorough and exfoliating cleansing with rhythmic strokes -Multiple Masks -Massaged LITERALLY the entire time. It was awesome. -Extractions -No rushing at all, she went slightly over our time and let me stay in the room as long as I needed to get up and dressed -Did not push a single product on me or push to schedule another appointment -The prices are beyond reasonable and they have awesome seasonal packages It's now Monday and my skin is moisturized, looks so glowy and fresh and my pimples are practically vanished. All in all I can't wait to go back! read more

I want to emphasize that I'm merely rating their Brazilian Wax in comparison to others, not really the whole experience. If i were rating the whole experience, I would probably give 4 stars. At this point I've had enough waxes from different places that I would either go back or I wouldnt. Unfortunately, I would not go back to Spa Soak. It really didnt have much of a chance because I bought a coupon from KGB Deals and really wouldnt go back anywhere that charges $60 for a Brazilian. For those of you that would pay that, it was more or less a good wax. The place was clean and had a luxurious spa feel. They have you use a disposable panty, which I think just gets in the way, but maybe someone more modest might appreciate it. The only bad thing was the kind of wax they use, which I had an allergic reaction to. This isnt really their fault, but it wasnt very comfortable for a day if you know what i'm saying. All in all, nice place if you are looking for a spa experience for your waxing, but you wont find me there. read more

Who doesn't need a day at the spa? I got a gift certificate for Spa Soak and was excited to check it out as I'd never heard about it before. From the outside, it doesn't look like much. It's located on a strip of Milwaukee that isn't overly crowded and from the outside, you would never know that a spa existed inside. Once you step in, it's a whole different story. Beautiful spacious interiors that immediately help you forget the hustle and bustle of the outside. I had a body treatment done and was shown to a private room immediately. They explained the entire process to me and told me what each step in the process was for. They also gave me a quick run down on the ingredients and why it was useful. I never felt rushed during the entire time I was there, and if anything, I almost felt encouraged to lounge for a bit. The staff here is definitely knowledgeable and seem sincere in their efforts to help you relax. Prices lean towards the lower end of average. Parking during the week at the beginning of rush hour was fairly easy. I will definitely be coming back to experience some of their other treatments. read more

I came here for a body scrub and facial. The minute you walk inside, it's very comfy and low-key. The two owners are professional and friendly and do most of the treatments themselves. I was shown to a private room and like Rachel G. said, they explained everything. I left there feeling absolutely relaxed and refreshed. The prices are average and it's definitely well worth it! I will be back for more... read more

I came to Chicago for work and I was looking for a nail salon near where we were staying. I was really pleased to find Spa Soak. My manicurist Svetlana did a fantastic job and was very personable. I visit Chicago twice a year for trade shows, so I am happy to to have found a go-to place. read more

I haven't been here for awhile, but I don't always pamper myself with facials often enough either. Soooo glad I finally booked one and I was recommended to Kaila because I mentioned I have eczema when I booked the appointment. She was full of information & recommendations for me. When I first got on the massage table I was psyched that I was laying on top of warm padding and then was offered the rolled pillow to put under my legs. I was ready to take a nap with this comfort level! Glad I didn't actually fall asleep though because this whole experience was Ahhhh-mazing!! You get all different serums put on & massaged into your face and gently taken off with a hot towel which gets wrapped over your face for a gentle steam. The different smells of each one were either soothing or invigorating (that's the word that came to mind haha because that's exactly what it was ! LOL) It was also my first time trying a jade roller on my face. It's a cool feeling (temperature wise) but you can tell your aesthetician if you don't want it. It's good for circulation and helps the serum to penetrate into your skin. If you're into the extractions, which I am, this is part of this facial. I love when they get the yucky stuff out of my pores. So satisfying (& to be done safely because we all know we shouldn't be doing it at home where you can end up scarring your skin). At check out I was able to chat with Emily who I didn't have to a chance to chat too much with when I checked in & she was super nice! We exchanged some stories and had some good laughs! I just really enjoyed my visit! Such great energy and I guess most important, I left relaxed & my face felt so clean & dewy! A great start to winter and the dryness. Will definitely have to come back & perhaps try a different facial. * I should note that I got the Essential Facial & I was also offered tea which was an added touch to the visit. The smell of this was also a great start to the adventure! read more

Came here for a bachelorette party and it was fantastic! They had us set up in the room manicures are done and nobody else was scheduled during the time we were there so we kind of took over. They had tables for us to use to set up the food and drinks we brought in and everyone was super friendly and helpful! We selected our services ahead of time from their spa packages menu (which is VERY reasonably priced) and they provided us with a schedule, which they were very flexible with the day of the party. I wouldn't have noticed the creaky floorboards if other reviews hadn't mentioned it and didn't find them distracting at all during my massage. I will definitely be back here and would recommend it for your regular spa treatments or for parties as well. I think I read this on other reviews but it can't hurt to add again- you can tip on your card if you use a debit card. If you use a credit card it's cash only for tips. read more

Customer service training in need. For the money I would expect a bit more. Bought a gift certificate for my wife's birthday. Language was a challenge, telling them the manicurist what you want and getting what you want are two different things. My wife wanted a her nail's trimmed but held back because she got a bit frustrated with her other requests. In addition, she was kicked out of her seat during her dry time by another employee who had to have a non-customer sit next to her sister, my wife didn't mind moving it was just that she was told to move, "you're going to have to move." It should've been, can you do me a favor and move over there so these two friends can sit together. I realize that you polish is still wet and it probably is going to mess up the work you had done but can you still move for me?Thanks" read more

This place was amazing! Lisa helped me do my "Look better naked" body facial and Melissa did my massage. The body scrub was amazing, and I felt amazing afterwards. The only thing that could have made it better is a mini neck massage, but it was fantastic all in itself. Afterwards, I got a 30 minute massage by Melissa and she was so great! Asked me a ton of questions and created an instant game plan. I wish I would have more time with her because in thirty minutes she worked out so many little kinks from my job (standing all day over counter in a kitchen). Please go see these fine ladies! read more

I had a prenatal massage and body butter scrub. I loved the body butter scrub, but really didn't enjoy the prenatal massage. My masseuse was fairly robotic and not very communicative. The oils they used were unscented grapeseed oil and when I asked for aromatherapy they refused because there was alcohol in it? They never asked if the pressure they used was appropriate either (it wasn't and I was too nervous to ask for them to adjust). Finally, they were unaware or didn't care that I had multiple services and did not offer me a bathrobe, just instructed me to get dressed afterward even though I was going to get undressed a few moments later at my next session. It was overall a very awkward experience. read more

Fantastic salon! I won't go anywhere else for a wax or facial. The staff is always friendly and accomodating. And for the quality of products and high level of service they provide, this place is a great value. Those of you complaining about the creaky wood floors, are you kidding me? Would you rather be listening to MUZAK?! Complain about something meaningful at least. I highly recommend Emily - she's even better than the "Sisters" downtown. read more

I received a gift certificate for Spa Soak after Lincoln Park's Ren (my then-favorite massage place) closed. I've been here twice for massages - a deep tissue massage & a detox treatment/massage. Both times, I've been pleasantly surprised at the warm, inviting interior that awaits as soon as you enter (through a side door that's essentially in a alley). The massage therapists were friendly, but not too chatty (which can quickly turn a massage from 'relaxing' into 'annoying.') I haven't tried any of their other services...nails, facials, etc. but hope to some time soon. I took one star away because the rumble of the el can be distracting in the otherwise-quiet rooms. read more

I have had 3 good experiences here. First was a Brazilian bikini wax - of course this is never a pleasant experience, but with Emily is was about as thorough and mild as it could be. I had been going to the salon at my gym, and maybe they were just doing such a bad job that this blew me away, but I was really really happy with the results. Plus she gave me great advice about ingrown hair prevention and maintenance. EDIT - Last time in I was with Angie, who did a pretty good job (in about half the time), but wasn't nearly as thorough. Second was a mani/pedi that was really nice. I ended up hating the color but she did a really nice job applying it and I loved the chair and basin for the pedicure. It was very comfortable and the nail tech was just friendly enough without being annoying. read more

This is my go-to for pampering spa days. The staff is very nice and the place is very clean. I feel comfortable going for massages, which is a big deal to me. One tip - make sure you take cash for tipping. You can not add it to the credit card receipt. read more

I've been here many times for mani/pedi, bikini & brow wax and facials. The creaky floors can be annoying at times, but I tune it out. I have Angie for waxing & facials and she's great. I wish I could remember the lady who does my nails because she's great too. The only reason I did not give the spa 5 stars is because of the noise level in the nail area. Some clients believe that the time to talk on their cell phone is while getting a pedi. There is clearly a sign saying "No cell phones!" I commented to my nail tech and wish that the staff would have kindly asked the lady to obey the sign because no matter how hard I tried, I could not tune her out! read more

Paid $28 for a spa manicure which, compared to a regular manicrue from the asian place fdown the street, did not add too much value. The ambiance was nice, so I guess part of the $28 goes into that aspect too. The downfall was that my manicure chipped the very next day, and I ended up taking all the polish off in 4 days. THAT was a disappointment. Ambiance was nice; value was poor. Pinky Nails down the street may not be a serene, but the manicure cane last up to 2 weeks. read more

I'd like to give it 4.5 stars. Again, not a big fan of the creaky floor boards, but that is literally the only negative thing I have to say. And gosh, that is so not their fault. The ambiance is peaceful, the place is clean, and the staff is very professional and very nice. And easy parking out front. I've had 2 excellent facials from Angie. I have purchased skin care products, but I was not at all pressured to do so. At my first appointment, I asked about the products because Angie didn't even mention it, just gave me samples. That is exactly the kind of service that I respond to and that will keep me coming back. read more

Great oasis in bucktown. Came here for a 60 min massage and a pedicure and left nice and relaxed. Walking in to a welcoming, calming ambience really sets the tone. The aroma was ideal and the staff was great. I love the set up- quite a large space. The masseuse used great smelling oils and had a great touch. I might have liked a little more pressure. The pedicure set it apart. They come to you with a nice big basin of warm water, and get to work. Meanwhile you relax in their comfy chairs... No massage chair if that excites you... But I think those can sometimes be distracting. My pedicure felt amazing and she really got to work. After the final touches she brought the dryer to me and I sat finishing my magazine and tea. I'll be back! read more

The ambiance feels nicer and cozier than a lot of Logan Square spas, scheduling is flexible and reliable, and my massage itself was great! The digs: after entering through a side door up a ramp, I was greeted by a friendly person at the front desk and offered tea or water. It's warm and pretty inside with a nice waiting area in the massage area and main entrance. The massage rooms are candle-lit and relaxing with aromatherapy and soft music. Heaven. Scheduling: I was able to get in the same day, my appointment was on time and even ended a little late due to a few extra minutes on the table! Massage: I was asked if anything was too hard or too soft, only appropriate pressure was applied to my neck and back, and my therapist was the perfect level of chatty (let me relax, but checked in when needed). I walked out sore from a Swedish massage, which never happens, but my back felt amazing 2 days later. It's a little pricey, but worth it if you want to feel really pampered and relaxed! read more

I went to Spa Soak for the first time recently, and overall I was very satisfied! It's got that typical "spa" feel inside, really nice decor. It's a pretty old vintage building with creeky floors. Nonetheless, the service was great, fast, and prices were on-par. There's plenty of open metered parking out front. I saw Emilie for the Barely There Bikini Wax. She was great to talk with and was fast and gentle - (fyi, they use strips, not hard wax). Also, as I was paying, they offered me a full size stick of Dove deoderant for FREE! The new kind that is supposed to reduce stubble. You could get the free sample no matter what, but if you have an old used deoderant to exchange, you get 10% off. I actually had my deoderant in my work bag so I got a discount too! I would definitely go back here sometime, and feel comfortably trying any of their services. Also FYI - if you use debit, you can put your own tip on the card. If you use credit, then you have to tip in cash. read more

My friend gave me a gift certificate to Spa Soak for my birthday and I held onto it not knowing which services I wanted to try there. Everything on ther service menu looked amazing. I, however, was in need of a brazilian wax and honestly, it went as great as any brazlilian could go. Angie did a wonderful job and made the time go by fast when in reality it was probably about 25 - 30 minutes. She was very thourough and talked me through everything. I can't wait to go back and try out their massages! read more

This place is the best. Love that you can make appointments online. The space is inviting and the staff are friendly and educated. I've had 2 facials with Jen. She is just lovely and absolutely amazing at what she does. See Jen! You won't be disappointed. read more

I gave three stars because there is more positive than bad, BUT I don't think I'll be coming back to try another therapist again. I will start off and say Jessica is amazing and if you can get in with her definitely give her a shot! Unfortunately I can't see her on her work days now. On another note, I've had issues with the facials in regards to very abrupt strokes and painful extractions but just decided to not get facials there anymore. But my last massage here really made me not want to come back and try anyone else. She didn't use any oil or lotion until I asked her to. My skin felt raw and sunburnt for days. I should also mention I was a massage therapist for 5 years and completely understand myofascial release, but this was too much and not the "deep tissue" massage I paid for. In regards to the place, it's cute with tall ceilings, but the exterior has graffiti and barred windows and they recently made it so you have to be buzzed in. read more

My mani-pedi at Soak was just what the doctor ordered on a Sunday afternoon. My nails looked lovely afterwards, but the peaceful atmosphere is what made Soak shine. The space is airy and open, nobody's in a rush, the ladies working there were having a friendly conversation between themselves and with the clients. I appreciated, too, that they weren't trying to force a conversation and ask all sorts of personal questions; l that's always slightly bewildering to me. They know how to make you feel relaxed and luxurious and that's what a spa is all about, isn't it? read more

I just had my first visit at Soak and I will definitely be returning. The therapeutic massage I had with Karen was one of the best massages I have ever had-and I've had a lot. She really took her time and it felt as though she were reading my body to customize the massage instead of just going through a standard routine set of moves. I was so relaxed when she finished, I almost couldn't get off the (heated!) massage bed. The high quality natural and organic essential oils they use during the massage have a pleasant scent and the aromatherapy adds to the relaxing experience. The entire spa is beautiful decorated and gets a lot of natural light. It was a wonderful experience in every respect. read more

I have been coming here for occasional massages and blow outs for a while now , but yesterday I came in for muscle melting massage with Aaliyah and it was amazing ! She was so kind , aware of my needs, and made me feel so comfortable. Afterwards she discussed with me how my massage went and potential treatment needed to help my poor back . Thank you so much to the entire team here for making me feel so welcome read more

I've been going to Spa Soak for about 4 years and I've always had great service. I go there for my eyebrow waxing with Emily---she is the only one that I trust with my eyebrows, especially now that I've had a few too many hairs taken off by others. I've also been in and seen Jen for facials and those have been pretty good to too. The massages could be heavier in pressure but it's ok overall. The only reason I am not giving them 5 stars is that it can get pretty pricey. And some times it's hard to get an appointment when you want with who you want, so it's a good idea to call in advance if you have an event coming up. Oh, and they do not do tips on credit cards--probably because of the fees so make sure you have cash to tip. read more

Phenomenal pre natal massage. I highly recommend this spa to any women seeking massage relief from pain or stress. Beautiful atmosphere as well. read more

Spa Soak - Super clean, very friendly and professional. The facial and massage were amazing! - Day Spas Near Me - Chicago, Illinois

Fellow Marathoners/Crossfitters/Shredders, come to Spa Soak to feel human again! I've recently intensified my workouts and my body completely broke down. I had so many knots in my shoulder and neck I couldn't even turn my head. Spa Soak is conveniently located near the Damen Blue Line stop so I decided to get a massage here. I got a deep tissue and it was once again an amazing experience! It's a no frills spa so I walked in and was quickly whisked to my room. I added one star for their repeatedly kind service. read more

I got a massage at Spa Soak and thought they did a wonderful job. the creaking floors that everyone has reviewed about never bothered me, as the massage itself relaxed me enough to not even notice! My friend got a pedicure at the same time, and she loved it. I am definitely going back for another massage, and would probably like to try out one of their pedicures in the future as well. read more

Last week I utilized a gift certificate I received for a one hour massage ($100). My treatment was done by Ashley, who had me waiting under the sheet for 20 minutes! I wondered if she'd forgotten about me, and I was about to go searching for her, when she finally walked into the treatment room, with no apology for her delay. Once she started the massage, she would stop periodically to either check her phone, or not sure what she was doing. I was very disappointed with my experience there. read more

Somewhat limited polish stash. For double the cost of my normal mani/pedi I was hoping for a big difference.. There were def more side treats that my normal place doesnt give...warm towels on the feet and hands, a food scrub and a much longer foot/leg rub but as far as how my nails looked-it was the same. It was a nice treat but I probably wouldnt pay the price again. It was super quiet on the Monday I was there. Limited staff. Relaxing music played throughout which was a nice touch. Often thats only in the massage rooms. read more

Honestly..check the place out yourself! The customer service is great 'cause the people attending to you are truly amazing in aura! It's very clean and smells awesome. The ambience is soothing-mind, body and soul! If you've been feeling down in spirit or drained this is the venue to get "joojed up"!! read more

I am somewhat of a spa enthusiast. I love getting massages and being pampered, and I enjoy checking out new spas in Chicago or on vacation. I really wanted to love this spa, but I simply don't love it. When you walk in, the lobby is beautiful, light and welcoming. There's a receptionist to greet you, and it really is a nice space. However, no one offered me a refreshment nor was there any water sitting out, which I think is a key feature that every spa should offer. People want to relax and no one should be going into a massage feeling dehydrated. Also, many other spas offer guests slippers and bathrobes, so that they can relax from the moment they walk in the door. This is not the case at Spa Soak. Second, the bathroom situation is far from glamorous. I understand that the spa is in a renovated building, but it lacks modern features that you'd find in other spas. For example, I only saw a single stall bathroom. I would hope there would be more than one bathroom, but I didn't see one. There are no locker rooms or showers for your post-massage experience. Finally, let me get to the massage itself. My massage therapist was great. She was pleasant and she did a good job. The room itself, was not so great. I was stationed in the room nearest the lobby, and directly across from the nail salon. It was loud. So loud, in fact, that for the majority of the massage, I could hear entire conversations and loud fits of laughter. It sounded like a party was going on in the nail salon. I'm glad they were having a good time, but it was not the experience I was hoping for while enjoying a massage. Also, the door the main entrance was located directly next to my room, so throughout the massage the door was slamming. Maybe some people would be okay with the noise, but I'm someone who prefers quiet during a massage. Again, the spa is very cute and the staff was professional and nice. But, this is a 3-star spa for the price of a 5-star spa experience. I think that sound proofing the walls, renovating the bathroom (and adding more than one), and working on the refreshment/welcoming process would really help this place step up their game. It has potential, but there are better spas available for the same price. read more

Had two fabulous treatments over the weekend. I started with the Extra Strength Enzymes facial.. it was exactly what I wanted. I called and didn't know what I needed but explained that with the harsh weather my skin was so dry. The person I spoke with was patient and so sweet. She gave me the facial options and thought this would be best for what I needed. I have a strict routine and never have issues, but this winter has been extra hard on my skin and this facial brought it back to life!! It looks so fresh and has a great glow to it again!! I definitely recommend it. After my facial I did the relaxation massage. I'm always nervous getting a massage because I don't like a heavy hand. She asked me before we started what type of pressure I liked and it was PERFECT!! She started and with the first few minutes I was so relaxed. In the areas that I wanted more pressure like my neck, I just said please go a tad harder and she did. Then when transitioning to another spot she went back to the same pressure. I was so happy and relaxed when I left!! Can't wait until my next appointment!! read more

The ladies at this spa are so friendly and kind, and make me feel so comfortable every time I come in! If you need a facial, GET ONE FROM JEN! It'll change how you feel about your skin and you'll be glowing for weeks! read more

I just had an amazing massage with Rayna. I am not one to be quiet so she was super personable, friendly and professional. Actually everyone at the spa has been super sweet. The whole feel of this spa is relaxing and welcoming, and I look forward to making a future appointment. read more