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    Premier Nails - Nail Salon Downtown Chicago

    4.6 (39 reviews)
    ModerateNail Salons, Waxing
    Closed 10:00 am - 7:00 pm
    Updated 3 months ago

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    Response quality

    Excellent

    Response time

    50 minutes

    Services - Premier Nails - Nail Salon Downtown Chicago

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    Nail repair!
    JN W.

    Had to cone for an emergency nail fix and they got me right in! The service was pleasant. The shop was clean and my nails look great!.

    After initially refusing to refund me until I removed or changed my review, the business has processed a $53 refund and asked me to update the review to reflect resolution. My original experience at the salon involved unclear pricing, being charged significantly more than the posted website price, waiting for an hour for service, and not being given a clear explanation of the final total or service changes during the appointment. The follow-up customer service experience was also disappointing. Rather than resolving the issue directly, the business repeatedly asked that I update or remove my review before proceeding with the refund. While I appreciate finally receiving the refund, both the in-salon experience and the handling of the complaint afterward were frustrating and poorly managed. I will never go back here and I could never recommend someone take their chances on this salon. Edit: I request a no chip manicure and regular pedicure. I was told the salon does not do no chip pedicures despite it being listed on their website and received a no chip pedicure, which is not what I requested. I also want to stress, the woman next to me requested and received a regular pedicure. When it was time for me to pay, I was told the total was $135. I was not show or given a receipt, I was not shown what services I received, and when I was up charged for a no chip pedicure I was not told how much more that would be than what I requested. The salon also did not tell me in the moment that they were short staffed due to emergency or that I would have to wait an hour for service. They brought me to a pedicure chair immediately, drew the water, then had me sit there for 40 minutes with no updates.

    Hard Gel Nails With Airbrushing
    Hollie E.

    Best nail salon in Chicago I've been coming here for about 6 months now and I'll never go anywhere else. I'm always so happy. Mariah did my nails today and she killed it! Hard gel with air brushing for the design.

    Clean modern salon
    Jennifer M.

    Beautiful clean salon with new owners. Just had one of the best pedicures I've ever had! The pedicure chairs are brand new, massive & even have a warmer!!! Julie did an amazing job on my pedicure! She gave me a great massage with an exfoliating scrub and shaped my nails beautifully! Exactly like I asked! Bobbi is a true nail ninja! Be sure to book in advance with him!

    Anne R.

    I was able to into the salon right away, there was no wait Toi my nail tech did an amazing job!! I will definitely be back, loved everything

    Sam L.

    I had the pleasure of visiting Premier Nails during my visit to Chicago and so glad I went with them! Kayla did an amazing job with my french tip Russian gel manicure w/ white chrome. I was a bit nervous at first since I'm using these nails for my engagement shoot but she did an amazing job. The service is outstanding here- the moment I walked in I was immediately checked in and offered a beverage. They have a bunch of different drinks and snacks and were extremely accommodating.

    Penelope Jade S.

    Loved it so much! The service was great! Very reasonably priced and they did such a great job.

    Tara T.

    Premier Nails is premier. Riah did a fantastic job on my nails. An did a fantastic job on my daughter's nails. It was both our first time here and we both got what we wanted. We will definitely be back.

    This is from my Apple Pay. Are you trying to imply that I am lying Viet??
    Ivory G.

    Are you seriously trying to imply that I'm lying, Viet? I have an autoimmune disease--hygiene isn't optional for me. I washed my hands multiple times and used hand sanitizer throughout the entire process, so let's not go there. Check. The. Cameras. I would absolutely love to see a video clip of me sitting there while someone magically opens something "new" for me. Honestly, if I'd known you were going to gaslight me like this, I would've worn my Meta glasses and recorded the whole thing myself (with permission from others of course) But sure... let's waste time going through some imaginary notebook instead of pulling up the footage that would settle this in two seconds. Makes total sense. I didn't see one person write a single thing down the entire time I was at Premier Nails.

    My SNS dipped nails and the kindest manager
    Susan H.

    Friendly, professional service. Meticulously clean premises and very beautiful results!

    Classic manicure by the owner: Julie

    Julie, the owner, was just outstanding!!!!! She took me with a same day appointment right away. She was very friendly and courteous!!! This is the best quality nail salon I have ever been to!!!!!! I am from Los Angeles. This is also the best quality nail salon I have ever been to!!!!!!!!!! The vibe is clean, beautiful and great music that is not too loud. She gave me cold bottled water. I loved the final results of my regular manicure!!!!!!!!! The reviews of Premier Nails in Chicago are very true: 5 stars!!!!!!!!!! I was also impressed that for my first time at this nail salon that Julie was my nail technician and did such a very beautiful and thorough job!!!!!!!! Definitely ask for Julie!!!!!!!!!!!!

    Abigail S.

    Easy to book, service and quality was amazing! I came for a builder gel mani and ended up getting a gel pedi right after. Very happy to have found this gem, definitely will be back!

    GelX manicure

    Bobby at Premier Nails is incredible. I've never had someone pay so much attention to detail. Every single nail is perfectly shaped, polished, and flawless. My manicures consistently last over 3 weeks without chipping or breaking - even when I'm rough on my hands. You can tell he really cares about his work and about making sure you're happy with the end result. I've tried plenty of nail techs over the years and no one comes close. I honestly won't go to anyone else now - if you want long-lasting, perfect nails, book with Bobby.

    4 weeks later!!

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    Photo of Celsey K.
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    6 months ago

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    Viet P.

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    8 days ago

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    1 month ago

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    2 months ago

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    1 month ago

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    1 month ago

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    2 months ago

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    1 year ago

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    7 months ago

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    4 months ago

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    3 months ago

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    4 months ago

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    7 months ago

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    4 months ago

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    2 months ago

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    8 months ago

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    7 months ago

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    6 months ago

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    8 months ago

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    9 months ago

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    11 months ago

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    11 months ago

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    2 months ago

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    1 year ago

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    5 months ago

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    7 months ago

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    3 months ago

    was really good russian manicure!!! fast service - happy with it all. can't complain.

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    8 months ago

    Excellent service, great atmosphere. The techs are really nice. I got the hard gel overlay. Overall great experience. Nails done by Ba.

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    4 months ago

    Been coming here for months and can always count on long lasting nails and good prices.

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    4 months ago

    The best nails salon in Chicago! They do an outstanding job every time!!! 10/10 recommend!

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    6 months ago

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    11 months ago

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    6 months ago

    Excellent service, very clean, kind and thorough nail technician, and will definitely go back when I'm in Chicago again.

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    10 months ago

    I tried Premier Nails a few weeks ago ~ I now go every week. Very clean, fast and great customer service . Highly recommend!

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    1 year ago

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    1 year ago

    Can't recommend this amazing family run business enough! Great service, friendly vibe, easily the best mani pedi I have gotten in Chicago

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    Ask the Community - Premier Nails - Nail Salon Downtown Chicago

    Review Highlights - Premier Nails - Nail Salon Downtown Chicago

    I was also impressed that for my first time at this nail salon that Julie was my nail technician and did such a very beautiful and thorough job!!!!!!!!

    Mentioned in 3 reviews

    Read more highlights

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    4.3(112 reviews)
    1.6 miNear North Side
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    I was referred to this place by my old lash girl who is retiring (I am so sad! Miss you girl!), but…read moreanyways, the girl she referred me to no longer works here, but I thought I would try it out anyways. I booked online (which is super convenient!) with Kelsey and she was super sweet and friendly on our first meeting. She was attentive and took extra time to really get a fill for what I wanted in my lashes. I went for the "flirtatious girl" look because I love my lash extensions but like them for every day work wear so I do not want them too full. She did them perfectly and custom shape to my eyes and taste! Now I am a regular lash extension enthusiast so I get my fills regularly every 2-3 weeks for pretty much ever. I hit my 2.5 week mark with my initial full set from Kelsey and they still looked beautiful so I pushed my appointment back a bit to 3 weeks. When I got my fill Kelsey did amazing once again and made them look like new! I am going on 2.5 weeks now with my fill and they still look great! So glad I found Kelsey to be my new lash girl, and Flutter studio as it is clean, professional, and super friendly staff!

    Cherry and Linda are so nice. They fit me in when I had a lash emergency !! Going out of town and…read moremy left eye was not looking good after getting filled last week by another person not from this studio. I called many places and Linda scheduled me same day and had a quick 30 min fill for 60$ They literally saved my life.

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    Premier Nails - Nail Salon Downtown Chicago - othersalons - Updated May 2026

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