Terrific manicure and pedicure by Deborah. Front desk staff was nice and welcoming. Waiting area was peaceful and quiet. Pedicure chairs are very comfortable with relaxing massage features. Easy to book, easy to check out. Wonderful experience; I will be back! read more

Saw James for an Indian head massage. He was wonderful. Very informative and the massage was amazing.

I've been a loyal Spa Space customer for 13 years, and refuse to go anywhere else for spa services. I see Bianca, every few weeks, for a manicure and pedicure, and she is amazing! Not only is she a phenomenal nail artist, she is kind and funny, we always have great conversations. I cannot recommend Bianca, or Spa Space, highly enough. read more

Went on Sunday for a facial, mani, and pedi. The facial was pretty good, although while my mask was drying she left the room!!! This is an upscale pricey spa...there should be a massage of hands/arms/neck and/or feet during this time. Very disappointed with that. On to my mani...Yvette, worst (and most expensive) manicure I've ever had...and I have manicures twice a month for as long as I can remeber. My cuticles were not pushed back and she globbed my nail polish on sooo much that 5 hours later I smudged! Would not go back. read more

If you are looking for waxing, go to ENDIRA! She is the best. Aside from being so pleasant and sweet, her technique is flawless. For sensitive areas (aka, bikini) she uses a type of wax that does not require strips, eliminating the pain and messiness. She is quick taboot! I have only good things to recommend about both Endira and the salon. All you loop-workers, you can be in and out within 25 minutes tops! read more

I did a mini-spa day here for my birthday last spring, so this review is a little late in the making, but better late than never! I'm not even sure how I decided on this place for my birthday-present-to-me last year. I think at some point I was cruising the website and read about how the owner was a former lawyer. Being a current lawyer who daydreams about alternative careers that I'll likely never pursue, I was a bit envious of this chick, and maybe chose it for that reason alone. I got a facial, a 60 minute swedish massage, and a pedicure. This staff also pleasantly arranged for me to have order in Corner Bakery for lunch between my appointments (which rocked because they ran from 11-3 and I might have passed out without lunch). Their staff was super polite, very accommodating, and just...welcoming. It was lovely. Fluffy robes and silly slipper things were par for the course in the locker room. My massage...was the best thing ever. I wish I could remember the guy's name. The room was super dark, the music was super "atmospheric", and the massage table was...decadent (if a table can be decadent?). I'd never had a full body massage, and I was sooooo comfortable. Thick blankets pulled tight no matter what he was massaging. It was awesome. And I completely forgot where I was, which is a sign of a good massage (if you ask me). It was my own mistake to go in that morning with my hair curly because, needless to say, one phenomenal head massage later -- it was basically a fro. First facial = great. It somehow included an arm massage which resulted in my second arm massage of theday. Pedicure was....amongst bridal party of screeching 20 somethings, but that can't necessarily be helped. It 's a communal area, so that's fine. The pedi was good. Lovely Russian-esque girl was super proficient with the pedicure treatment. Loved it. read more

I got a Swedish massage here from erin. It was excellent and she did a geat job and was very professional. Wish the mens locker room was a bit larger though. Would definitely recommend. read more

Very nice space--changing room a little cramped, but has comfy couches and lots of free products to use while sprucing up after your appointment. Had a facial with Indira--she was very nice, professional, and kept checking to see that I was not uncomfortable. My face felt and LOOKED amazing after she had finished. The spots where she did extractions were red for a few days, but she asked if i wanted them done before she did them--no unexpected breakouts or blotching. Just glowing skin! read more

I went for a eyebrow, lip, and bikini wax. The staff was nice enough, but I wasn't impressed at all by the facility once I was inside. Maxine did a fine job on the face waxing, but I was surprised she didn't ask how I wanted my eyebrows shaped or anything, she just went to town. They ended up much thinner than I prefer, but I guess I should've stopped her before she started to let her know exactly what I wanted. The bikini wax was again fine, at least she went quickly. My biggest complaint is that the floor in the waxing room was DIRTY. I had to take my flip flops off to undress and had all sorts of stuff stuck to the bottoms of my feet when I sat down. The room wasn't impressive in general; it definitely wasn't relaxing, which I think it should be for what you pay. Also, I had to ask Maxine to remove some extra wax that was on my eyebrows and even came home with some stuck to my legs. Again, not the hugest of deals, but for what you pay I expect more. read more

I had heard only positive reviews and had high hopes for my experience at Spa Space. When I saw that they were participating in Spa Week and a $50 dollar facial was being offered I was excited. Unfortunately, Spa Space did not live up to my expectations. The dressing room is far from relaxing (bright lights, small lounge, etc.) and the "steam sauna" that was mentioned was actually just a shower. The actual facial, which was supposed to be 50 minuites, was only 20 minutes! I realize that it was intended to be shorter than the normal facial because it was a spa week treament, but 20 minutes was way too short! The whole facial was rushed. On top of all of that they did not have me fill out any information about my skin (medicines, irrritations, etc.). Overall, I would NOT recommend thsi place, especially during spa week. read more

I enjoy Spa Space - it's very convenient to where I live. I will be honest and say i've only used them for waxing. I've been waxed by various employees - they all seem to do a decent job. I typically call in last minute and they can accommodate me each time. read more

I've been to spa space several times for massages, and would highly recommend it for those services. I like that they offer a wide variety of options and all of the therapists I have had there have been wonderful and very attune to my specific needs. One negative I found was it is very easy to hear staff/other people talking while sitting in the relaxation area in the women's lounge. It was difficult to relax at times with so much distracting noise. read more

Spa Space does the best manicures and pedicures. I no longer live in Chicago, but go back to visit at least 4-5 times a year and I ALWAYS make an appointment for a pedicure. The women in my family have made it a tradition to have manis and pedis every year on the day after Thanksgiving. The staff has always been extremely friendly and accommodating. read more

I have been here several times for massages, both were really good and professional. They make tea for you before hand so you feel like you are in a soothing environment, I will try it again perhaps during spa week - but I think it is a bit overpriced for what it is. read more

Indian head massage is a scalp rub without any oil. I was vastly disappointed and felt like that was false advertising. The massage was nice but not what they advertised. No oils for the reflexology either, which is ok but they could have used some nice aromatherapy. My facial was amazing. Good products, too. I averaged the 5 for the facial but a 2 for the reflexology and scalp massage. read more

I have been going to Spa Space for about a year now. I absolutely LOVE Deyan (pronounced Dijon). My eyebrows have never looked better!! I must agree with the other reviews--the front desk staff is the WORST!! They don't even acknowledge you when you walk in! If it wasn't for Deyan, I would have stopped going a long time ago!!! read more

I went in for the pretty city brazilian wax deal - Irida is absolutely amazing! She did my brazilian in 15 minutes - seriously that's pretty remarkable! Highly recommend her.... the staff was very nice and the location was very easy to get to. read more

My fiancé and I visited this spa for a Valentine's Day treat. We reserved the pedicure suite and enjoyed a much needed relaxing almond pedicure. The suite was clean and neat. We sipped on champagne during our pedicure, it was totally relaxing. Not to mention our nail techs were awesome and had personality too. I love this spa and can't wait to go back again. read more

My experience here was amazing!! It was beyond relaxing and very well serviced. They have lockers for your items, a steam room, a comfortable lounge, and complimentary coffee. My massage lady (Julie) made me feel so welcomed and so relaxed and my facial lady (Catalina) did the same. I felt so refreshed and relaxed after. I needed this so bad! I got the space face and body package. Very much worth it. read more

Generally I would recommend you to others, and yesterday I DID bring someone there for the first time. But this was NOT what I am used to. My service was delayed, which is understandable, and I was comped for that. But it then felt a bit rushed and I didn't get as much scrub as I'm used to for the price of a "super scrub" pedicure. The worst part was that during my last 15 min, another customer was brought in to the "private suite" that I paid extra for! That was highly unprofessional. Just accept the loss that you are behind schedule and maintain your reputation! That was a horrible experience and makes me not want to come back. I did like my technician, she was very personable. But I feel this situation was managed badly and a $10 comp (which was NOT communicated to the woman at the register, thank God I pay attention to names!) was not enough to keep this experience from souring my view of Spa Space. read more

I've had a few massages and facials here and the technicians have always been top notch. The spa facilities, while not large, are still reasonable considering a loop location and include a sauna, steam shower, changing area, bathrooms and a quiet waiting area. They offer complimentary tea, water, and nuts. The services aren't exactly cheap, but they do offer discounts for repeating customers - you just have to sign up for e-mail updates. That said, I'm giving them five stars because of the handling of an incident I had there last month. Like a complete idiot, I managed to accidentally leave my one-carat diamond solitaire necklace in one of the spa robes and did not realize it was missing until the morning afterwards (insert heart attack here). I called the spa in the morning, to which they replied by transferring me directly to the manager (Nicole, I think) who immediately began looking for it. She was extremely thorough, contacting some of the employees who may have come across it (they do a manual check in the evening prior to sending the robes out to a cleaning service) as well as the manager on duty at the time to see if anyone had turned it in. No luck (insert supplementing anxiety attack here). She then contacted the cleaning service, and voila, about an hour later, they called and told her they'd found my necklace in one of the robe pockets. Spa Space had it back into my hands within the hour. I am so grateful for their customer service (I doubt many other spas would have gone to such great lengths) and their cleaning services' honesty! Thank you spa space! read more

I am somewhat satisfied with the services I requested--I will say that Latrice did a great job on my brow waxing. I would definitely return for another brow waxing from her. But I have an issue with the sports pedicure. The overall result was fine. But he woman doing it, Anka, not only started 20 minutes late (my appointment was for 5:45 pm today, and we didn't begin until 6:05 pm), the pedicure still ended at the same time--6:45 pm--when the website says they last for at least 50-60 minutes. So I lost 20 minutes of said pedicure. Very disappointed. read more

I can only comment on the nail department of this business, but I do not recommend this spa for pedicures. My husband treated me to Spa space for a sports spa pedicure. The woman who did my pedicure was not only snobby (asking how much my shoes cost, where I had my nails done, etc), she spoke to the other workers the entire time she did the pedicure, which wouldn't have bothered me, but the entire time they were complaining about things. The nagging was annoying. I requested a french pedicure and when she was halfway through it, I asked if the another layer of white polish could be added as I could not even tell that it had any polish. I could tell my asking annoyed her. I still wasn't completely happy because you still couldn't even see the white, and the pink overlay color was too sheer as well. I know she could tell I was disappointed, although she led me to another area to dry instead since she had another client. When I got to the receptionist area there were about 10 people waiting to pay or checking in or buying certificates. I overheard the receptionist making a scene about someone using a gift certificate and having to look it up in the system and they couldn't find it. 2 women ended up leaving rather by certificates, and I found other customers were rolling their eyes. When I got home my husband asked why I didn't get polish on the nails~ which goes to show how bad of a job she did. I won't go back~ $60 is too much for a lousy pedicure job. read more

I've been here a couple of times over the past 3 years for manicures, pedicures, and recently a facial. I agree with the other reviewers as far as the nail services. They are good, but basic, and not always worth the high price. A few weeks ago I had my very first facial ever, which I was a little nervous about. But it was fantastic. My esthetician, Elizabeth, was very friendly and explained everything that she did. I couldn't wait to book my follow up appointment. But that all changed I went to the check out area. The receptionist was the rudest person that I have ever encountered in the spa industry. I tried to pay for the facial with a gift certificate that my loving husband had purchased for me, and then she DEMANDED (palm outstretched) 10 extra dollars. Huh? My gift certificate clearly stated that it was good for one facial, that's what I got, nothing extra, and then I was told that I owe another ten bucks. When I asked why this was, the receptionist's response was an eye-rolling, a standing up, a slamming down of a red-bull (with spillage), and a huffy remark that the price of the facial has gone up since the (non-expired) gift certificate was purchased. I didn't argue as I was really afraid of her and it was not worth it. I just wanted to get out of there. Because of this, I won't be going back for any services, as much as I would like to have a facial with Elizabeth again. There are many, many other spas in Chicago that treat their clients with respect and courtesy, and they will happily get my business instead. read more

I was here with some other ladies enjoying a few hours away from the office. Being a former MT I know what I want/like. I specifically asked the MT that I wanted majority of the time on my glutes and hamstrings. Never really touched on the glutes and nor did she know how to massage the entire muscle. She wastes time rubbing my hair around????? If you are going to do a scalp massage then do it use pressure. It was actually annoying!!! I love getting a foot massage, however I thought she zoned out while doing it because she was lightly rubbing the same spot over and over and over for 7 min. I wanted to say ENOUGH. Go back and work on my glutes. Then she rushed through my other leg and then it was done. For 95.00 she needs a refresher course and more training. It also felt very disjointed. I would not recommend Christina. I will say that she did check in on her pressure and she was quiet which I do enjoy! read more

I called to cancel an appointment because my daughter was ill with a fever. They said I couldn't cancel, they would charge me for the full amount, despite illness. I have been there multiple times, and I actually scheduled the appointment because the last time I was there, the no chip actually chipped the same day. So they failed on two counts. I will never return. I just moved to within a few miles and will go anywhere BUT to this place. BTW: it isn't clean, they have supplies all over the place and their staff discusses the personal lives within earshot of customers. read more

I have been to a lot of spas in my day. And I have been to a lot of spas in Chicago. Most have been relatively lame, and only one gave me cause to write a bad review because it sucked that badly (K Paige - yuck yuck yuck). Nordstrom spa is okay, but a bit pricey and it feels like where the wives of corporate execs go when their husbands are at conference. Yeah, those kind of women. Anyhoo, I had recently been out of the country in another damn hemisphere where it was winter - when I got back to Chicago, my skin completely broke out. I was given a gift certificate to Spa Space and decided to use it. I was able to get in right away. I was concerned that they would then hand me over to some junior person (that usually happens with quick appointments), but instead I was given Indira, who clearly is very experienced and knows what's she's doing. I had some serious work that needed to be done and Indira did not an amazing job. The next day after my facial, and my face has improved 300% - so much my bf even noticed ("Wow, your skin looks great!"). What man notices your skin after a facial and says something NICE? After my great facial with Indira, I had my brows and eyelashes tinted. Normally when I get my lashes tinted, it burns like a mother-f'er, but this was the first time it BARELY stung. However Jennine did it, she knew how to do it so it didn't burn. She also did a great job on my brows. Again, clearly another experienced esthetician. The front desk was also very nice - usually when you have a gift certificate, I've found that they somehow treat you like you aren't a real client - like you're some lucky bastard that someone liked enough to give you this gift and you aren't a real client. Not Spa Space. They treated me very well and were very polite. My only negative comment was that I was supposed to give tips in cash, and I simply didn't have $40 in cash on me for tips - they let me charge more as a "one-time" thing and honestly, I should have thought of having cash for tips (something that seems to be prevalent in Chicago - I guess in the spirit of Daley and avoiding laws), but I worry that some customers won't have enough cash and the employees may get less tips than they would. Maybe I am being overly sensitive. If anything, when you make an appointment, they should just simply mention that tips are in cash so you bring enough money. Great job, Spa Space! Finally a spa that isn't overly expensive, the staff is talented and do great work, and you don't think the management is treating them as slave labor. Be sure to ask for Indira or Jennine! read more

DON'T BE LATE! You are essentially paying for a time slot, not a service. We were 10 minutes late for our 90 minute massages due to traffic (I called to let them know). They adjusted our massage to 60 minutes because they had appts right after us which was understandable. However, they still charged us for the 90 minute time slot. Even when I asked why, "we still charge you for the time slot of the original service". This was our first time at this salon and will likely be the last after this display of horrible customer service. I'd recommend taking your business to another establishment where clients (and repeat business) is more appreciated. read more

Best Spa in Chicago! Best Nail Dept in Chicago! A+ for corporate groups! My experience began with a very busy entrance, there were quite a few guests checking in. I was with a huge corporate group and there were quite a few other guests as well, but everyone was checked in rather quickly. Perfect, when it's a Friday and your more than ready to relax! So we quickly emerged upon the nail dept. where we were all to get mani/pedi services. How refreshing that we were able to get appt's at the last minute AND the dept. seemed to be reserved just for us! We were welcomed with bright smiles by the technicians and then asked to pick our polishes, shortly after, we were individually whisked to our stations, all of which next to one another so we could all chat about our hell-ish weeks. My tech's name was Sheila. She was so nice and seemed so incredibly attentive. Between co-worker chatter, Sheila and I discussed ways to maintain a pedi between services (unfortunately, I'm not that an every 2-weeker), and she provided some really awesome suggestions. Sheila also has quite a sense of humor! We giggled about the woes of women and the crippling effects of heels and flip-flops. What a plus! Relaxation and some comedy relief! :) She did a perfect polish and my feet were the softest they have ever been. Her manicure was also perfect! It lasted well over a week and I don't think I've ever gotten a true hand massage until now. By the way, I usually do not write reviews, but after this experience, it was a must! We all left beatified and quite satisfied. I highly recommend this spa to anyone looking to escape the "city-atmosphere". I can't wait to experience a S.Space massage and facial! read more

although i've been to spa space a few times, my first experience was so horrific, i can't get past it and recommend this place to anyone. i came to spa space as a massage virgin. i was excited, but also a little nervous since i didn't really know what to expect. my masseuse (a male) came and picked me up in the lobby. i got situated in my nice, toasty bed, and we got started. the first thing i noticed was the masseuse humming along to the music playing in the room. that was kind of distracting. the next thing i noticed was that he seemed to be sniffling a lot - lots of snot noises going on. in fact, it sounded like he was sick! the thought of someone rubbing their sick hands all over me gave me the heebie geebies. the last thing i noticed, and the biggest problem i had, was that throughout the massage, my masseuse got DANGEROUSLY close to my womanly area(s). during the-tucking-of-the-sheets, he was basically grazing my crotch (i was even wearing underwear.) when flipping the sheet, i felt like he was raising the sheet so high, he was exposing my entire body for his viewing pleasure. it was utterly uncomfortable and the complete opposite of relaxing. and i didn't know if i should say anything since it was my first massage. "maybe this is how all massages are?" i thought to myself. when all was said and done, i consulted my friends and they all agreed my experience sounded a little off. fast forward to one month later - with same people returning to the spa. one of my coworkers (who is a massage pro) ends up with my old masseuse. i had a much better experience my second time, but my coworker came up to me after her massage and told me how violated she felt by my old masseuse. it wasn't just me! i only wish i could remember his name. it still makes me feel uncomfortable when i think about it. spa space itself - both the changing/waiting room and the massage rooms - leaves something to be desired. "bare bones" is a good way to put it. the massage rooms are small and dingy. in fact, the picture that's shown on spa space's yelp profile is not reflective of the actual changing/waiting room area. there's really nowhere to relax, just a few chairs and a booth shoved in a corner. i've also waited for massages out in the lobby/checkout area. both myself and my friends agreed that the next time someone offered to take us to spa space, we would decline. reliving the above experiences just aren't worth it. plus, there are so many great spa options in chicago, why settle on a dud? read more

After many massages I have to say that Spa Space is as good as it gets. Every massage has been AMAZING. The therapists are professional and skilled. The staff is friendly and welcoming and I am relaxed the mintue I walk in. I would recommend Spa Space to anyone- near or far! It's worth it! read more

I just had my first visit to Spa Space for a mani. I get tons of manicures, so I am no newbie. I'm not sure what they used on my nails, but they are giving off some fumes that are making me feel sick. I've washed my hands a few times since I've been back at the office, but it's still really strong. They did a decent job, but I don't think I would go back bc of this bizarre odor! read more

I can only comment on the nail department but I can tell you I will never go back. I went for a manicure one week and it was $29. I thought that was a bit much and never planned to go back until my french manicure lasted over a week and half. That's fantastic in my opinion. So I scheduled a manicure and pedicure one afternoon and the girl who did it was great. I thought everything was wonderful until I paid and it was $69. I didn't get anything special. Again I was still willing to go back until the same evening as my nails were done my thumb started to chip. Fine I was going to deal with that. A day and half later I wore heels and my toes are so jacked up. I'm so angry that my toes are messed up, it's the same toe on each foot, that I have to go get my toes painted again or not wear sandals until I get them done again. This is total garbage and after paying this much I should be able to go in for free to get them painted over. If you have to get your nails done, find another salon because the likelihood that your nails won't be messed up are slim. read more

Good place for a massage, but that's all, so you're probably better off checking another place out. The nail service experience is a colossal disappointment and not worth the money. Front desk is not hospitable either. A bit of a letdown for a spa. read more

I have to thank all of the staff at Spa Space for making my corporate event amazing. I appreciate the General Manager, Nicole Villagomez, accommodating all of our needs and even some last minute changes. Every client of mine was highly impressed with the quality of service and professionalism of the staff. I look forward to hosting another event at Spa Space. read more

So as a dude who has the occasional need to get some hair removed here and there, I've frequented a few different businesses over the years to find a solid, reliable waxing person who doesn't charge me $60 to do my neckline. In Chicago it seems the places that offer this are few and far between. Then I found Maxine at Spa Space. A ridiculously personable, bubbly and sunny person, Maxine took care of all my needs in a fraction of the time that it takes your regular waxer to do it. So fast it was nearly painless, such a pleasant personality and non-chalant attitude that I wouldn't have even cared. I mean seriously she did my shoulders, neckline and back all the way down in under 10 minutes. Seriously ridiculously amazing. I will be recommending her to ANYONE who needs this type of service (and who may be a little self conscious about doing it, at that) THANK YOU MAXINE! :) read more

Got a one hour deep tissue massage with Elle. Worth every penny!

I've been going to Spa Space for my waxing for 3 years. I go to Sam and I LOVE her. I look forward to my visit with her every time.

Hubby gifted a spa certificate for this place, so I had a massage and manicure n pedicure scheduled. The ambience is average, the girls at the reception are very cut n dry..I wish they would be more welcoming.. it surely makes a difference. The massage therapist was excellent. Though from the time she began the massage till the time she ended, there was a continous noise from the construction in the neighbouring building. This just spoilt the whole massage.. how can one relax with all the noise. The massage therapist empathised with me and she said she was sorry abt it. But the least I expected was that could have shifted me to another room or waited perhaps. It was just a waste of a massage! The manicure and pedicure was good. I called later and spoke to the manager abt the massage experience and she promised to email me some massage coupons so I could come back and enjoy another massage. It has been weeks and I have not recd any. I would have loved to go back there but I think the customer service put me off. Bottom line - I will try another spa next time read more

Breakdown of the 3 star review: Ambiance, decor, etc= 4 stars= clean, welcoming, relaxing, typical spa feeling Facials= 5 stars= I have gotten facials at numerous spas and hotels/resorts. None compare to Spa Space. They really cater the treatment to your specific needs. I usually book these at the last minute and therefore, have not seen anyone consistent. However, this is not an issue as everyone has been very good. Another added bonus is that they give you a massage during the mask part of the treatment- nice! Normally, this is when I can hear them start to clean up and/or leave the room during that part...ugh Mani/Pedi= 2 stars...normally, I would give the mani/pedi's 3 stars, but the fact that this costs almost double than the cheaper nail place down the street brings it down another notch. Average mani/pedi with double the price... Massage= 3 stars. I've only gotten a massage once here, but it was an average one. At $100 for 60 minutes, I expect more. read more