Great Service....but I have to knock them down to a 2 star, because they charged an extra 5$ for buffering my nails...if I knew there was a charge of 5$ for buffering my nails I would not have done it.....I WOULD HAVE GIVEN THEM A FIVE STAR BUT THEY WERE TO GREEDY FOR CHARGING ME AN EXTRA 5$ WITHOUT LETTING ME KNOW A HEAD OF TIME.......make sure if you go there if they offer you something, ask them how much extra does it cost!!!! read more

I really needed a GREAT massage recently. I'd been to Xanadu only once before and it was a good experience. Fortunately, I left extremely happy. I have major back issues and I was in terrible pain. I was so lucky to get Eric as my massage therapist. He is extremely knowledgable about the significance of the human spine and its role in maintaining full body health. He was OUTSTANDING!!! I felt terrific when I left and immediately booked another massage as well as a monthly membership which made the price really reasonable. I have had plenty of poor massages, but he is the real deal. I highly recommend him... you will leave feeling 100% better. Thank you Xanadu and Eric!! read more

I expected to have a nice spa day, and spent a lot of money there, at least $500.00, not including tip. The facility is very small, and is in bad need of an upgrade. There was a dirty mop in the potted plant near the jacuzzi. The wall was warped and bubbled from water damage near the sauna. The outside and inside of the showers were dirty, and very warn. There is one bathroom in the whole place. The very sloppy spa manager that sits in the office near the receptionist was rude and dismissive. The refreshment area consisted of Costco pretzels and hot water and tea bag. The towels used were extremely old and shredded. My facial was done by a lady that didn't know what she was doing, and seemed to be inconvenienced by having to do a facial. She washed my face, lightly massaged my temples and that was about it. $95.00 for that. I'm seriously annoyed with my experience. I complained, and was assured to receive an email from the owner, but nothing. read more

I was a bit scared to go to this spa because of the mixed reviews but since they had great deals for wellness week I decided to give them a try. My sister and I got the Tropical Blossom Body Treatment. It was awwwmmmaazziinngg! They even put us in the same room since they had a room available. I did not have enough time to relax on their sauna and jacuzzi but I did see them and they looked clean. The staff was very friendly and welcoming. I love going to Glen Ivy Spa Hot Springs but I think this place is good enough for when I need to relax without having to drive far. read more

I found out about this salon when my facial person, Julie, moved to this spa. From my first visit, I was in love. My prior spa was loud, on a busy street, and very cold inside. This spa is also on a busy street, however, you never notice it. Once inside you are in a warm calm world. Usually I go there after either a long day at work or a hard workout at the gym. It becomes my place of peace and quite. I get the services I need with a high quality of professionalism and at a good price. I can not recommend this place strongly enough. Just go and be prepared to have your troubles melt away. read more

Had a mother /daughter spa day for mothers day here. Such a wonderful experience, body scrub with Vichy shower, massage and facial, plus full use of their spa facility. Can't be beat! read more

Killer massage and the facilities are outstanding. Got a 90 minute massage and it's the best I've felt in years. Thank you Evelyn, and the rest of the staff at Xanadu! I'll definitely be coming back for more! read more

This was my first time at spa zanadu and I couldn't have left happier or more relaxed. Anna did my facial perfect and my massage was just what I needed. Thank you all! They have a very friendly staff read more

I the best massage and facial that I have ever had today while visiting Arcadia on a business trip. The spa facilities are elegant and pristine. All of the staff l that assisted me were so friendly and Elin (massage) and Loreta (facial) were the best. I highly recommend to any one looking for a wonderful sap day to visit this spa. On a side note since I went during the week I had the entire spa area to myself. If you can make it on a week day I would highly recommend it. read more

Suzi at Spa Xanadu is a certified CND Shellac specialist and did a great job with my CND Shellac manicure. Delightful, pleasant and relaxed experience! After an extensive search, I've found my regular manicurist! I highly recommend Suzi. read more

I was coming in periodically for the Xanadu massage, and I finally upgraded to membership about 7 months ago. $64.99 for an hour long massage and a soak in the spa is totally worth it. I brought my mom in with me and she also really enjoyed her massage. Nice, clean facilities and friendly staff. I would recommend it! read more

This place is great. I have been going here for years. The staff is very friendly & the facility is great. I've consistently had amazing massages. read more

the owners here Hates American the Cater to there own, Chinese. I truly felt look over and it made feel terrible. As I was getting a lousy Massage you could her the phones ring the reception who I believe was the son's did not not stop talking BEWARE the massage was lousy and SPA XANADUA, a Zero. I will never go back to this lousy &noisy place again! read more

Great experience! Anna the esthetician was wonderful . Best facial I've had . I do get regular facials and will make this my new place .Very considerate and made me feel relaxed , very knowledgable and knows the traits of the business. Wonderful spa ! Thanks read more

Very nice clean and excellent atmosphere... a great time spent with friends totally recommend

I just love this place. It's clean, orderly, beautiful with very professional staff.

Anna gives THE BEST facials. She is so sweet and very knowledgeable. I always get facials and microdermabrasion from her. I actually followed her from her old spa. She also sells Eminence organic products which I love. read more

Just experienced an awesome deep tissue/stone massage under the wonderful hands of Amanda. I upgraded a gift certificate and am so glad I did. Had I known the hot tub, sauna and steam room were available with most services, I would have planned my afternoon accordingly. I guess I will have to save that for the next time I visit this little oasis in the heart of Arcadia. read more

I was have trouble with a stiff back when I decided to get a massage. Spa Xanadu was close to my home so I gave it try. The staff was fantastic! the facility was serene and has a very upscale feel. My therapist (Tatiana) was very professional and knowledgeable. After my massage, I could again move freely and my back pain was starting to dissipate. I will definately go back!!!! read more

***DO NOT RECOMMEND***AND HERE'S WHY: When I booked my appt. I booked for a day I thought they were open until 8pm so I would not be rushed because their website said they were open til 8. When I called to make the appt. I was very specific about my needs and they recommended a deep tissue massage. When I arrived I was taken to the whirlpool by a staff member who did NOT turn the whirlpool on for me. I didn't realize it was not on until she left. When I had the massage I had to tell the masseuse at least 3 times which area needed focus and she barely touched the area. During my massage when I was laying face down, UNCOVERED below my buttocks, someone walked in the room even though there was a sign posted outside the door "massage is session" (paraphrasing). I HAVE NEVER HAD SOMEONE WALK IN ON ME FROM ANY OF THE MANY SPAS I HAVE BEEN TO - I COULDN'T BELIEVE IT!! After my massage I went back to the whirlpool after asking if it was working and they finally turned it on for me. As soon as I got in a staff member asked how long I was staying because it was now 7pm and they were closed. Unbelievable! I told her the website said they closed at 8pm. SO NOT ONLY WAS THE WEBSITE INACCURATE, NO ONE ADVISED ME WHEN I MADE THE APPT. But wait...it gets better... When I left they called me and told me they overcharged me because they charged for a Deep Tissue Massage but that is NOT what I got, and the masseuse that THEY BOOKED ME WITH - WHO ACCORDING TO THEM IS THEIR MOST REQUESTED MASSEUSE - DOESN'T EVEN DO DEEP TISSUE MASSAGE. When I called to speak to a manager the next day I got the run around for OVER 1 WEEK about compensating me in some way for the HORRIBLE EXPERIENCE. All they offered was a coupon for a future visit... ...ARE THEY SERIOUS??? I WAS MORE STRESSED OUT AFTER MY MESSAGE THAN BEFORE!! GIRLS, SAVE YOURSELF THE FRUSTRATION...GO TO BURKE WILLIAMS. Yes it is more money but you would NEVER have this type of experience there, and BW IS WORTH IT. RATING? WHERE'S THE NEGATIVE STARS??? read more

This is my third time going there. First time I go there I was pregnant with my 1st baby and my husband surprised me with one hour pregnancy massage, an hour facial, manicure and pedicure. I was very pleased with all my service. The place was very nice and clean people work there are friendly. I also had very pleased service second and third time going there. I love going there every time I go there I get whole package from head to toe and go home feel so relaxing. read more

This was my first visit and I went on a Living Social deal. The spa is very nice and clean and the staff was very friendly and professional. It has all the amenities - on a slightly smaller scale - of a Glen Ivy Day Spa, along with all the pricing. I had a very good micordermabrasion treatment. The esthetician was terrific and my skin looks great! I followed up with a hot stone massage that was absolutely fabulous!! I would definitly go again as a very, very special treat. Day in, day out - too costly for me. read more

I absolutely love spa Xanadu! My sister and I go as often as we possibly can. Birthdays, special occasions, etc. we would go even more but we live 3 hours away. That's how great this spa is. They make you feel right at home from the minute you walk in the door to when you leave. They offer refreshments for you while you're there, and they give you a robe and slippers. They offer you many amenities such as showers, with everything you would need, sauna, steam room, and a jacuzzi to sit and relax in. There is also a 'couples' room for you and your spouse, mate etc. they offer group deals as far as a bridal shower party etc. they also have a huge area where you can get manicures and pedicures, waxing, facials, you name it. I am friends with them on Facebook and they know me by name now. I usually communicate with them through email and they respond back very quickly with helpful information. They are the best in my book, and perfect for a mini get away, because once you step in their door, you immediately feel like you're in another world. read more

I have been going to this spa for a few years now and love it. I am treated like a princess and feel renewed every time I come.

Donna is the best. I love coming here. The spa is unique, tranquille and clean. I live in NELA and the short ride is well worth the total spa experience. read more

This place was awesome!! I felt so relax and pampered. Got a xanadu mani & pedi as a gift for my birthday from my hubby, and the manicurist did a wonderful job!!! read more

Spa Xanadu was suggested by a friend who overheard several ladies in a regular nail salon talking about "needing a day at Xanadu." I had three treatments at the spa for my birthday (deep tissue massage, microdermabrasion/facial, manicure and pedicure). I was pleased by the spa amenities, I found the decor very soothing. Mostly I was impressed by the kind and attentive service. I have never had such attention to detail. I am looking forward to my next visit. read more

I spent an amazing day with my Fiance' yesterday at this great Spa. We took a mini trip to destress from all the wedding planning... My fiance' insisted he heard of a great spa near pasadena. I was hesitant to go to a Spa in the LA area ..all my previous experiences have been not soo relaxing due to over crowding and noise. But, I decided to give it a try .... and boy was he right. We began the day with a relaxing couples hot stone massage and ended with an oriental accupressure facial. This is one of the best massages I have ever had and the facial has left my skin feeling better than ever. I also really loved how their treatments are a full hour not 50min.and it was very relaxing we had our own private spa facility to use before and after our treatments. This is defenitely my favorite spa in LA area and Ive pretty much been to them all. My fiance likes to spoil me :) read more

This is a great place! I just recently started going and everyone is so nice always asking if I need something. They try to make you feel so comfortable. I got a mani/pedi and eye brow wax from Julie who did an amazing job. She took her time and it was very relaxing. The place is very clean and sanitized. I will be trying many more services that they offer. read more

I have been going to spa Xanadu for several years. I continue to be pleased with the massage services, however I have recently been disappointed with the facilities. It seems like they are trying to cut costs and do not care about providing a luxury experience. On two occasions now I have gone and the steam room did not come on before my massage. I have tried to time it right to get the steam room experience, but both times it did not come on in a half hour. The grout in the steam room is also looking like it has too much build up of grime. Instead of glasses for water, like they used to have, they now have styrofoam cups. It destroys the luxury feel and the environment. Also, the clocks were removed from the wall, so I had no idea how long I had, waiting for the steam to come, before my massage appointment. The sauna was not hot, only warm. Overall, the facilities have started to deteriorate, and I am sad about that. It was the only spa, in the past, that had the real spa feeling. It has now become just another place to get a massage. read more

3 of us went for our friend's birthday and we all got different things. I got a scrub, another friend got a spa mani/pedi and the birthday girl got the hot stone massage. We were all happy with our masseuses and treatments. We went on a Monday and when we got there we had the place to ourselves which was really nice! We used the yelp deals for the scrub and mani/pedi and it worked perfectly. The hot stone massage was on special so that was nice too. I agree that you should go when they have promotions/specials or use the coupons on yelp/fb. It's a nice facility, very clean and they have a womens, mens or couples spa facilities. I would like to go back and get a regular massage another time. We got to hang out in the spa facilities before our treatments and you can go afterwards if you want too. I don't frequent spas much and although it's not super fancy, it's very nice and they have a lot to offer. :-) read more

I get facials every month & have been at City of Hope for 8 weeks with my husband who is getting treatment for Leukemia. I went on line to find a day spa where I could get a facial because my esthetician is in Orange County. I found Spa Xanadu & they gave me an appointment on the same day I called. From the minute I entered the door I was greeted with great service! Donna did my facial and it was amazing! The best facial I have EVER had! After sleeping two months in a fold out chair in the hospital, she massaged my shoulders, arms & back and relieved my stress with such a wonderful facial! She didn't try to sell me a full line of products at the end of the treatment, she asked me if I needed anything and I said "no thank you". But when we went back into the entry area, I was amazed with their amazing selection of great products & asked to see a few items - I bought a spf50 tinted cream that I love! I have found my new day spa, I will take the hour drive from my home in Orange County each month to experience their wonderful services each month!!! You must try it!!! I highly recommend Spa Xanadu!!!! read more

the worst pedicure i ever had. i don't know if i can post a picture here, but the lady that did my pedi was too busy on her cell phone & talking to th other lady that worked there to care about her client. she rubbed the side of my foot so hard not paying attention i have a big red sore. i supposedly got the xanadu pedi $35 i say a five year old could do better. the receptionist gave me a $25 spa card towards any future service do they really think i would ever go back??? read more

Spa Xanadu is so amazing! I cannot even believe what remarkable service I get every time I go there. I took my daughter for her 16th birthday and she was so happy. We both had a wonderful massage from a beautiful girl there, named Jasmine, along with a facial from a very gorgeous lady named Joy. Joy is so wonderful. This is my daughter's second time getting a facial from her, and her skin is looking better and better. My daughter has been struggling with some acne, but thanks to Joy's miracle working facials, her skin is rapidly improving. I absolutely recommend you ask for Joy to do your facial; you will be so pleased. She does such a thorough job and your skin will feel better than ever. I know many people think getting facials are frivolous and not something they feel like including in their budget, however, I strongly urge you to try just even one facial from Joy. Once you see how amazing your skin has become, you will realize what a worth while investment it is. That being said, absolutely visit Spa Xanadu! Not only do they give reasonable prices for high-quality service, but they also will leave you so relaxed you will know there's no spa better than them! read more

I was reading the reviews from Spa Xanadu because I love to hear the positive feedback . When I cam across Gina G's comment, it really bothered me that you can have so much negativity for this place. I have been a member for quite some time. The owner is a very positive n polite person. She has done my facial and she always made sure I was happy and satisfied with my time their. I have gotten massages from several therapist. Now I hear about how Jean was the best there, yea I agree the best at lying, etc that's all I am going to sy about that. The therapist always attends to your needs I see your only talking about one EX employee that used to work there. One who was very rude n a liar. No self respect for anyone that worked with her or the people that helped her with her job. Let me tell you all this Spa Xanadu is a place that I recommend to everybody... I have heard costumers tell the owner how good her therapist are. Like i said I have gotten massages from several therapist n Jean was by far the worst. I didn't say anything but when I went back I always said I wanted a massage, just not Jean. So recommendations to thus wonderful and glorious place. Thank you Spa Xanadu. read more

This message is actually for Gene G..I am a member of this spa for years and I have has only one complaint and that's about the person you talk so highly about. I had gotten a massage from her and at the end she asked me for a tip.. I'm sorry but shouldn't it be up to me to give the tip.. Plus she was telling me to stop coming to this spa because she was opening one that was not only disrespectful but also very unprofessional. As for the staff here at Spa Xanadu they are very professional and attentive.. And as for DONNA she is marvelous. Not only is she very respectful but also very professional..i would never go to another spa... But you know the funny thing is you complained about it but yet you kept on going that honestly does not make any sense.If I had a bad review I would've stopped going. As for the receptionist with tattoos and piercings you should never be judgmental if you haven't opened you eyes alot of professional people have tattoos and piercings.. Who are you to judge?? I say this because I too have tattoos all over my body and piercing but that doesn't stop me from doing my job.. Keep your nasty negativity to yourself because this spa and people are THE BEST!! LOVE THEM .. Have a great day and May God Bless You!! read more

i was introduced to spa xanudu through spa week. my first experience there in 2008 was with ruby, who is no longer doing massages, and i give her 5 stars! she was awesome. i normally go to glen ivy with my mom for her bday at least once a year, and know that i have been long overdue for a massage, and receive awesome massages from this guy named Rod, but he is so far away, and when i need one, i need to get one nearby. anyways, i went recently, again because i received an email about spa week. i booked myself a one hour swedish massage for $50! normally like $135 or something, since i had such high expectations, i thought it would be the same quallity of a massage as i got from ruby years back. boy, was i wrong. my appointment was at 3pm, and yes, i got there about 3pm, so its my fault that i did not give the new lady, Perla, enough time to introduce herself and ask me questions about what i need or do (career) when it comes to massages. i had to tell her myself, um...i'm a hygienist, and i have aches and pains around my neck and shoulder, if you don't mind concentrating there....she sort of didn't respond, and started right away! before she left the room for me to change, she was like, here's a list of other add-ons, let me know if your want any other services, ...so, in a sense, i felt like i was being treated as a cheapo just for the $50 massage only, (i wanted to do a detox reflexology massage that was offered when ruby was around) but i don't think it was available. these specials will feel rushed through! well, at least this time it did. all was well until, she got to my neck area, maybe i am a baby when it comes to pain, but she was pushing down one muscle so hard, i had to nicely chuckle like it was bothering me, i was trying to relax, that's what i paid for, a relaxing massage! anyways, two weeks later, i am writing this, because i am still in pain! i did not feel any pain before this massage, other than tiny aches here and there, but it is still "sore." the day after, it felt bruised. i called and the front lady said, it is probably because there are a lot of toxins in your system, so just drink lots of water, and it will go away. anyways, i don't think i'll ask for perla again. thank you. read more