After years - decades of coming here, I am highly disappointed that they just up and closed without…read moreinforming any of the people with active prescriptions. I now have to start all over with an eye doctor, find a new place to get glasses and contacts - and on top of that, all of my eyeglass and contact history since 1991 is now gone. They didn't forward where our records went so that we would be able to get supplies. My prescription was only months old, which would have given be two years of prescriptions through any supplier with record access. But even the owner of the building knows nothing about their forwarding information. They just up and left - and damn our records!

Front desk was friendly and the Dr was as well. Overall had a great experience. Note: office…read moreprefers payment in cash.

The Doc is great - patient, caring, and thorough - and the techs fit you so well. great selection…read moreof frames as well!

This is my favorite eyeglasses and sunglasses place for frames, service, and professionalism of all…read moreplaces. And I have a 50+ year history of going to many establishments in that time. Many thanks!

Dr. Dong is probably the best eye doctor I have been to and I have been to several as I moved…read morearound a lot for work. As others mentioned, the whole experience from scheduling the appointment to the eye exam itself was seamless. Dr. Dong is very professional and knowledgeable and I would definitely recommend her to anyone seeking an optometrist in the area.

Very fortunate to have found Dr. Connie Dong. Evidently knowledgeable, skilled, and kind. Takes her…read moretime to do things properly. I'm one of those "I don't usually write reviews, but..." but this is one of the top optometrists in NY. She's earned her 5 stars.

We'd last gotten new glasses about nine years ago and it was way past time to replace them - so my…read morehusband finally had an appointment a few months ago and I finally went there today. Fortunately Dr. Ho's next patient wasn't scheduled until awhile after my appointment, so he & I had a *wonderful* conversation. Afterwards I spent a lot of time picking out two frames, and the young woman who helped me was *terrific*; she spent a lot of time helping me and she also had a great sense of humor. The other young woman working there was also very friendly.

Dr. Ho is fantastic. By far the best optometrist I've been too. He's attentive, takes his time, and…read moregives perfectly detailed explanations of what's going on. Physically the space is small but very well appointed. The staff is hit or miss. Sometimes they're very attentive and on top of things and at other times not. Still, I go there for Dr. Ho's care. If you're looking around for a new doctor and this area is convenient for you then I highly, highly recommend him. Oh, and the area, if you're not familiar with it is full of restaurants and bars so you can make an outing of it.

Attempted to get fitted for contact lenses here. They told me it'd cost $1,500 for an appointment…read moreplus a fitting (and they don't take insurance). Warby Parker does it for $200. Gigantic rip-off at this practice - go elsewhere for contacts.

Dr. Rosin does a very meticulous exam and is available on short notice for any issues. Full service…read moreis necessary with eyes and they take care of it all. This office can also handle any complicated issues. Years ago when I was hosting a television show they figured out how to handle both distance (reading the prompter) and close (reading my notes) with ease. Thank you for years of great work and professionalism.

I called 20/20 eyecare on a Friday wondering if I was going to be able to make a Saturday…read moreappointment for my kids because the chain vision centers were already full. Surprisingly they made time not only my kids, they also made time to see my wife as well. Doctor Oncul was The most patient eye doctor I've ever seen deal with children. She was so kind, and made sure she explained everything to me and my children and spent an adequate amount of time with us. Not once did I feel rushed or pushy sales from anyone like I have felt at those chain eye doctor locations. I would recommend Dr. Oncul to anyone.

Dr. Oncul is the greatest! Honest and practical. I was taken in for my appointment on time. She was…read morevery thorough. I ordered contacts and they were available for pick up in less than a week. She is very accommodating! Made sure I was 100% comfortable. I've referred my cousin there and he loves her as well! My mom plans on switching eye doctors too. I'd refer everyone to her! The location has parking in the back which is great. Very clean place. Good selection of glasses too.

This is a great place. Everyone is friendly and helpful. I highly recommend it. Probably a little…read moremore expensive than the chains or Costco but " you get what you pay for". At optical concepts they remember you and they know your name. If you have any trouble with your glasses they will adjust or repair them promptly and usually at no charge.

The doctors are fantastic at this practice. I have been a patient here for over six years and have…read morealways had an excellent experience with Dr. Eisenberg, who is knowledgeable, caring, and professional. Unfortunately, the front office has become so frustrating that I'm seriously considering finding another practice. For six years, this office has accepted my insurance. At every annual visit, I've simply paid my $25 specialist copay. Today, however, the receptionist informed me that I had to pay $213 because I have a "deductible, " which I never had with my other doctors. Despite being told that this was a mistake, they charged my credit card and told me that if my insurance later paid the claim, the office would refund me in three weeks. That didn't sound right, so after I got home, I called my insurance company. Of course, they confirmed that this is not how an in-network provider should handle billing. According to my insurer, Dr. Eisenberg is considered a specialist who only requires a $25 co-payment. I then called Cooper Eye Care, and they said they would look into it further. Three hours later, I got a call saying that they had refunded the $200 after their billing person did "a deep dive" into my United Health insurance policy. No apology. This experience was especially disappointing because just last month I had an eye emergency, and despite being an established patient for years, the office couldn't fit me in despite telling them I had an international flight within 48 hours. They put me on a waiting list and sent me elsewhere. Thankfully, the person they recommended was as excellent as my current doctor, and it all worked out well. (In fact, I did eventually get off their waiting list the next day, but it was only after I was already at the newly recommended doctor's office.) So, while the medical care itself remains excellent, my frustration is entirely with the administrative side of the practice. Patients shouldn't have to leave an appointment feeling upset, questioning whether they were charged incorrectly, and then waste additional time calling their insurance company to learn that the office's billing procedure was incorrect. I hope the practice addresses its front-desk training and billing policies because they are undermining the excellent care provided by the physicians.

i took my kids here on a recommendation. Every time I call, nobody bothers to get back to me. You…read morecan leave voicemails and keep calling, they neither pickup nor call back nor respond to medical questions in a timely manner. This is an awful practice. They sold me glasses that don't really work well. I am very disappointed that they don't call back. Go somewhere else. It's not worth it.