Upon referral from my primary care doctor, cardiologist and family members with successfully treated severe sleep apnea, I visited Dr. Srujal Shah in early 2017 to fix slight pulmonary hypertension, snoring and what felt like chronic fatigue. A sleep study showed I had mild to moderate sleep apnea. I used a CPAP machine previously and couldn't take the noise and upkeep. By the middle of 2017, I felt utterly different using my dental device. The dental device gave me more energy and longer sleep. There were no reports of snoring through my door from my loved ones. Snorting myself awake at night was a thing of the past. :) A second sleep study showed that my dental device cured my sleep apnea. My pulmonary blood pressure went back to normal levels. My own family members who use the device have ceased snoring and have a fantastic amount of energy. I know my cognition improved as I'm not grasping for words as often. I can't believe I went without this dental device in college! We are so grateful that the fix for sleep apnea was so easy. Frankly, hearing horror stories of repeat cases of bronchitis or pneumonia due to CPAP neglect scared me into using a more familiar alternative. I've been through the braces journey, so I know how to maintain a dental device. Dr. Shah and his kind support staff made the fitting and maintenance of the device easy. They answer every question with detail and respect. His kind and efficient office staff help you every step of the way regarding payments and insurance. (Thank you Juanita and everyone). So if you snore, have chest pain, and feel like you have early onset Alzheimer's, don't despair. Your problems might be caused by sleep apnea. Do yourself a favor and get a referral or set up an appointment with Dr. Shah. read more

Of the 8 sleep appliance places I called in the bay area in November 2024, Spark Sleep hands down won my business instantly and created a very happy customer thanks to Tram! When I called Spark Sleep I was put in touch with Tram and I mentioned my issues with prior auth and Tram basically said no problem, I do prior auths all day and Tram wasn't kidding (fyi patients can't do the prior auth). It was done and approved the same day! Tram also covered my out-of-network concerns and ensured that my cost expectations would be fair and reasonable and Spark Sleep held their word. Lastly I was itching to get in ASAP before the end of the year and Tram had me booked for measurements the following week. I literally can't say enough how great Tram was at removing all my blockers and sorting out all the insurance stuff and getting me in the door fast and device in hand in record time. Tram was a beacon of light and hope and never failed to deliver and impress. Kudos to the office and dental staff as well who made the measurement visit smooth and Dr. Shah for dialing everything in and minimizing the amount of jaw protrusion required to deliver therapy. I got my first device and it's been working great after about 1.5 months of titrating slowly. I ordered a second one (another brand) out of pocket soon after as a back up using their 90 day discounted offer. For the yelpers: In regards to the other 7 places I called, 2 were supposedly "in-network" but turned out not to be the case nor offered to do the prior auth (to secure partial insurance coverage) and the other 5 didn't pick up my calls or had no availability until next year or didn't impress me. read more

I had a terrible experience with this practice. I felt like the dentist was more of a salesperson than a doctor. I was given a VERY rough estimate (or window) of the costs for a dental device. When I requested a more accurate price, all I got was resistance and they naturally blamed insurance for that. There are no variables: My deductible, the co-pay, the coverage, the cost of the device, the billed codes are all known amounts plus they do this all day every day. Telling me they can't give me a price is ludicrous. Asking for an accurate price for something that only MAY help me is a fair request yet they made me feel like I was unreasonable! They said they would contact my insurance and then give me a better estimate. But, they NEVER contacted my insurance. After complaining to my referring doctor, I received a phone call from Dr. Shah. I thought the call was to apologize but in fact, he was extremely defensive and kept interrupting me and not allowing me to speak. When I asked him why he keeps interrupting me he said "Well, at first I gave you a minute and a half to talk". I have never experienced such ARROGANCE from a doctor before! read more

I am extremely pleased with Spark Sleep Solutions. I have been seen at all three of their locations, with the same welcoming, professional attention to my needs. I have also phoned their office on many occasions, and always received immediate attention to my questions and concerns. It amazed me that Juanita, the office manager, remembered me from the very first time I called just to inquire about their services. I have alternately seen both Dr Shah and Dr Goldman. It is clear that they coordinate their services for their patients. Both doctors are extremely informative, easy to talk to, patient with all my questions, and never in a rush. They are extremely attentive to giving the best care. The technicians are confident and knowledgeable in providing information and answering questions about the devices. They also coordinate their services, so it doesn't matter which one I have, they always seem to know me and my particular needs. I appreciate having access to such quality care right here in Santa Cruz. Thank you. read more

Not sure why my review keeps getting blocked, but I feel this is important so here it is again: I feel like I got a lot of personal attention from Dr. Shah: saw me around 4-5 times and even came in on a non working day to check something he felt was important right before my sleep study. He never got paid for any of those visits by my insurance. It was just amazing, and the staff was super nice and accommodating. BTW: NO MORE MASK and no more snoring!! WOOHOO. The device for my sleep apnea is small and allows me to talk while wearing. The extended warranty was icing on the cake. It did take me 2 weeks or so to get used to it. Initially had dry mouth but that was fixed by the doctor as soon as I mentioned it with a tweak to the device. Staff is straight forward, Doctor went out of his way to help me, cost was even less than initially quoted (thank you Yolanda), multiple locations and the treatment works! What could be better. Juanita please let Dr. Shah know how much I appreciated his time and effort. Thank you! read more

I am a repeat client. I was referred to Dr. Shah through Kaiser. I received a sleep apnea oral appliance. It was quite a process to have the appliance adjusted and fitted. I discovered Dr. Shah and his entire staff are detail oriented. In addition, I felt comfortable and cared about beginning with the Office Manager, Juanita, contacting me to arrange the first appointment. I did contact their office for an appointment in April of 2018 - just before the one year warranty expired. I requested another sleep apnea test through Kaiser so I could deliver my great news. The oral appliance reduced the measurement of incidents to "normal" range. I decided to purchase a "back up" oral appliance during the same appointment in April, 2018. I received it today. The dental assistant was professional and efficient. She gave detailed directions for use of this new appliance...a sleek and clear plastic model - different than year's model. I am so pleased with everything about Dr. Shah & staff & product! read more

I went to Dr. Shah after having another mouthpiece for a number of years. The other mouthpiece was altering my jaw and my bite being affected. Dr. Shah had many types of mouthpieces to choose from, and the one he gave me, after considering all my issues, is fantastic. I LOVE it! but the best part is he also gives a followup morning device to wear for just a few minutes in the morning that resets my jaw, so I now have a perfect bite all the time. The new mouthpiece allows me to drink water, talk, breath with a cold and is light weight and easy to wear. Dr. Shah and associates were so nice, professional and easy to work with. They took my insurance also, though it is a "frugally oriented" insurance plan. He has locations all over so I was able to see him in Santa Cruz. I am completely and supremely happy with this doctor and staff, and the wonderful mouthpiece I have. I am truly grateful my doctor referred me to Dr. Shah, and I recommend Sparks Sleep Solutions 100%!! read more

I was diagnosed with severe sleep apnea, having an average of 33 hypoxic per hour. I was prescribed a CPAP machine and spent 6 long weeks trying to get used to it. Normally I am a great sleeper...I hit the pillow and am out. This was not the case with the CPAP machine. I found it hard to fall asleep and even more difficult to stay asleep with high pressure air blowing in my face or eyes when the mask would inadvertently become misplaced. I saw a van with Sleep Solutions written on it and called to find out what it was all about. So glad I did, because my recent sleep study (in house...which is most accurate) with my oral appliance from Sleep Solutions revealed my sleep apnea is being well controlled with the mouth guard. I have less than 6 hypoxic episodes per hour now and have returned the CPAP machine! Hallejaulah!! Plus, the folks at Sleep Solutions are very nice and helpful!! Thank you so much !!! read more

This office and Dr. Shah did what no other doctor could do for me... got me feeling like myself again AND back in the same bed with my wife. So much of working with a business is about building relationships. The staff and the doctor were always smiling when I saw them and went out of their way to help me. Dr. Shah even stayed into the evening one day to help me. Health wise the treatment changed my life and lowered my sleep apnea and blood pressure when I couldnt tolerate teh CPAP machine. My referring doctor wasnt sure how much this would help my severe case, but the oral device got rid of almost all of my apnea to an index of 2!! Great work and thank you so much for your care and expertise. Thank you also for dealing with all that insurance headache for me. -RB read more

I have seen Dr. Michelle Jehenson twice now and absolutely love her. I was told by a previous doctor that I needed to have TMJ surgery, which is very risky, painful and takes a long time to heal from. Dr. Jehenson told me that she could help me with physical therapy. She was absolutely right. My jaw movement is much better, I can bite and chew without pain and the swelling and discomfort have gone down almost completely. I highly advise getting a second opinion if someone recommends TMJ surgery. And I also highly recommend Dr. Jehenson. She is lovely, patient, informative and provided a great solution for my issues. read more

Went to Dr. Shah today for my second follow-up, and I'm really impressed with the results. Crazy to see what this appliance can do, since I couldn't stand the CPAP my physician had prescribed me. So far, my snoring has decreased significantly, I feel a lot more energized during the day, and surprisingly, I've even lost some weight. Overall, no complaints... his staff was very kind and has scheduled my appointments promptly, his office is very nice, and Dr. Shah has been good in explaining me my treatment plan. I definitely recommend him. read more

Hi Tram, I am impressed with the way you handled my situation for billing and really appreciate and am thankful for your proactive approach. You ensured that was well informed at every step, providing comprehensive information that was both relevant and easy to grasp. No question was too small or too complex; every query was met with a swift and thorough response. Thank you, Tram, once again for your unparalleled support and dedication to get me pre-authorization done on time to avoid any unwanted charges on me. read more

Dr Shah and is staff are very friendly helpful and caring.I was leaving the country and on a bit of a time frame which they helped me with. My sleep apnea did go from moderate to mild which I am grateful about and the Dr. does give you quality time and does communicate with you personally.I did get a bit confused about adjusting the device and am not sure what next steps to take but am hoping this will come to me in an e-mail,as I will be out of the country. Very nice man and staff and very helpful. read more

I was diagnosed with severe sleep apnea and tried CPAP. I hated it and soon found other options for treatment. I was treated by Dr. Shah who was amazing and put everything in terms I understood. Dr. Shah fitted me for a mouth piece and it changed everything. My follow up sleep study had me go from severe OSA to what is now considered mild OSA. Finding Dr. Shah made it so much easier to longterm commitment to treating my sleep apnea. So very thankful to him and his helpful, friendly staff. read more

I had such a wonderful experience at Spark. From start to finish every person was warm, helpful, and very professional. I had a tricky insurance situation and Tram went above and beyond to make the authorization process smooth and seamless. She was an amazing resource for me since I had to expedite getting my oral appliance covered before my insurance ran out. I have nothing but positive feedback and huge thanks for Tram and everyone else at Spark. read more

Dr. Shah is very knowledgeable ,pleasant ,and very thorough .And what a well train professional staff to work with too. I had a possible issue with warranty and insurance regarding my appliance ,Juanita was able to help me navigate me through this painlessly in my favor and now getting a new appliance made . What a wonderful day. I would highly recommend Dr. Shah and his wonderful staff, they all take the time to meet your needs. read more

I went to Spark Sleep Solutions for an Oral Appliance to help with my moderate sleep apnea. They did a fine job measuring me for the device, getting it made and fitting it to me, and instructing me on how to use and maintain it. They also did great with a follow-up visit to solve an issue that came up later. All of their staff were thorough, professional, and friendly, a real pleasure to work with. Highly recommended! read more

I just want to say thank you to Dr. Shah I did not know what to do anymore. I actually lost hope very depressed. I was getting one to two hours of sleep a night. I was barely functioning and thanks to Dr. Shah. I finally got some sleep without snoring choking I have a new outlook on my life to Dr. Shah and his staff my family thanks you all from the bottom of our heart I have my life back thank you Orlando Cortez read more

Dr. Shah is incredible. Not only has he taken great care of my health, but also he is lovely to speak with at every appointment. It's rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming his patient! All of the staff was great - they were helpful, patient and helped with my insurance. read more