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    Sparkletts Water

    1.2 (1.5k reviews)
    Closed 8:00 am - 9:00 pm
    Updated over 3 months ago

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    Services - Sparkletts Water

    Water delivery

    Water purification system cleaning and maintenance

    Water purification system installation

    2 More Services

    Water purification system repair

    Salt delivery

    Sparkletts Water Photos

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    Recommended Reviews - Sparkletts Water

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    Trying to adjust delivery services and one bottle is $36??
    Lanie C.

    Sparkletts to Primo has been ABYSMAL. Multiple missed deliveries continue to be charged. Missed delivery just yesterday: we saw the delivery truck in front of our triplex but no waters were delivered and our empty bottles weren't picked up. Best of all, the delivery person uploaded a photo of my triplex as "proof of delivery" on the website. Customer service wait times are at least 45 minutes... and as I type this up it's been 30 minutes and counting. Last time I called to cancel services and representatives kept transferring me to new reps with more waiting, I had to hang up. Wish me luck today. Edit: Supposedly my account is canceled now. It's not reflected online. I've been on the phone a total of 2hrs 18 mins. I'm still waiting to speak to a supervisor as they won't reimburse me the missed delivery. I doubt anyone plans to answer.

    I never take the time to write one of these, let alone leave a negative review, but this has been the most unreliable experience I have ever had with a company. My water service used to be solid and consistent until the merger. Since then, I have had false charges and several missed deliveries. I eventually canceled my account and requested my empty bottles be picked up. It's been more than three months since then, and my scheduled pick-ups have been canceled without notice every time. Today was my fourth attempt, and once again there was no show. I now have several 5-gallon glass bottles taking up space, which has even caused a past-due balance on my account. Highly recommend using an alternative water service. This trouble is not worth it.

    Over an over hour and a half call to primo about an UNAUTHORIZED over $400 charge to my debit card. Btw still on the hold with them

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    1 year ago

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    Page 1 of 37

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    Ask the Community - Sparkletts Water

    Has anyone had floor damage from leaking bottles that Sparkletts refused to pay for?

    Yes it leaked on a wood floor.

    Don't give info to us. Charging for fuel charges , ? What else , don't go with Sparkletts they are not to trust.

    Hi Mary, We apologize for the level of service you have experienced, and for the inconvenience… Read more

    View All 3 Questions

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    Urban Oasis

    Urban Oasis

    4.6
    (149 reviews)
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    I had been a paying customer in good standing with Urban Oasis, and my only "issue" was that I…read moredidn't consume water fast enough for their delivery schedule. Instead of water delivery being a convenience, it became something I had to actively manage -- tracking bottle counts, timing usage, and adjusting my routine just to stay within their service structure. That completely defeats the purpose of having water delivered in the first place. I had a large amount of water on site that I had already paid for, but because my usage didn't align with their internal turnover expectations, they chose to discontinue service. There were no payment problems, no missed deliveries, no disputes -- just a mismatch between how quickly they wanted bottles cycled and how a normal person actually uses water. A customer's life shouldn't have to revolve around a company's bottle logistics. Service should adapt to real usage, not require customers to restructure their routines to fit a rigid delivery model. Dumped by a water delivery company? Yes. If you go with this company, understand that flexibility is very limited, and if your consumption pattern doesn't match their system, you may be pushed out -- even if you're a reliable paying customer.

    Well, we dumped the giant conglomerate (booooo) and found Urban Oasis here on Yelp. So far, we are…read moresuper happy with their service and their water. When I've needed to call they are overly, in a good way, helpful and I appreciate that. They even return phone calls!!!!!! I'm hoping for a long business relationship.

    Aqualand Water Store

    Aqualand Water Store

    4.8
    (85 reviews)
    $

    We've tried a few different water stores. Who knew there were so many to choose from. This one…read moregets 5 stars for cleanliness, easy parking right in front to load up the big bottles, friendly and helpful customer service and value for the price. We get the Kangen water for $2 a gallon. You can taste the difference. The other reverse osmosis water is good too at 50 cents a gallon, but having read about optimal hydration, the Kangen is our favorite and it's still a better value than buying the equivalent at a market.

    A bit odd to be rating a water store, but here goes. This is…read morelocated in a little strip mall right off of Colorado and close to Glendale Blvd. Although there are other businesses, there are two 15-minute parking spaces reserved exclusively for customers of the water store right in front. I didn't really know what to expect of this place, but a friend had recently "introduced" me to water store water, and after having drunk mostly Brita filtered water at home, and the occasional Arrowhead, Crystal Geyser, or Costco bottled water when needed, her water was so much more crisp and clean-tasting, more Smart Water than Dasani (which I believe is universally despised). So I went over there, a small shop with two automated water dispensers outside built into the wall, and inside, different sized water bottles and a counter-area on the right with various types of water. The man working there was curt but professional. I was clearly a newbie and eventually settled on a 5-gallon water bottle that was around $26, as well as a pump also about $26, and he filled my bottle with the reverse osmosis water which was $0.50/gallon. The 5-gallon water bottle was one of two more expensive ones which he said would last some 10 years, and the pump was very easy to install and negated the need of a separate dispenser with a spigot to drink out of. I've since gone two other times using the automated dispenser outside. It takes both cash and card, but there is something like a $0.75 upcharge for using credit, and I believe the machine only takes $1 bills so bring 1's.

    Pro Water Solutions

    Pro Water Solutions

    5.0
    (115 reviews)

    So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

    I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

    Sparkletts Water - waterdelivery - Updated June 2026

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