we had our unit installed by Jim and his crew about 5 years ago. I couldn't be happier with the…read moreproduct or the service. recently I had and issue with the cooling during the heat wave. we called them on a holiday weekend and Jim called back on a Sunday afternoon and helped me get the thermostat all sorted out, now we have cold air. this is one of the best service companies I've ever dealt with!!

There are many HVAC companies called Polar Bear but these guys are the best. Been with them for…read moreover 25 years. They are knowledgeable, reasonable, dependable and reliable. I will not use anyone else. Thank you so much Jim and Denise and your entire crew , of course, for taking care of us like we are family.

The technicians showed up late, but that wasn't too bad considering how the rest of the service…read morecall went. They started out pleasant enough, but when they saw the NEST thermostat, things started going downhill. Since they didn't know how to use a NEST thermostat with their equipment, they got a bit nasty. They blamed things on the electrician who installed it (even though he installed two other NEST thermostats in the same house, which are operating just fine). Then they said the thermostat was "too smart" for the A/C equipment they installed. Apparently one of the technicians spoke to their boss (I'm presuming the owner of the company) who instructed them to tell me that installing the NEST thermostat voided the warranty on the A/C system (not true, by the way, according to the builder). Then they got really nasty, saying there was nothing they could do since the warranty had been voided. A few minutes later I was told that they had been instructed to leave the premises. It seemed as though they didn't know what to do when faced with something they were obviously too stupid to deal with. By the way, as soon as they arrived they handed me a paper and asked me to fill it out right away. They wanted to sell a service contract, priority service agreement, etc. After the way the owner of the company treats prospective clients, why would ANYONE ever do business with Bobby O's?

Finally, an honest AC and Heating mechanic.. After a horrible experience with Flanders Heating and…read moreAir ( see my yelp review) Bobby O came to the rescue solving the problems and assisting me with the manufacturer in getting it all replaced. If you don't feel like getting snowed, give Bobby O a call 631-928-1250

I filled out a request on 6/26 for estimate on updating one of three R22 central Air systems in my…read morehouse. Filled in all my contact info and after three days no call or email. I understand that this is a very busy season but not a call or email for just an appointment is not good. I do not understand why some companies even offer the option to fill in for a request on their web site. I filled out three other requests and with a day they provided me with an appointment. It's a shame because I liked the puppy sitting with the owner! Update on 07/1 I called again and this time I spoke with Christian who set up an appointment for 7/03 between 1-3pm.

Thank you to everyone at Therm A Trol in Blue Point NY for your professionalism... We are so…read moregrateful. Very dependable company ...we are 100% satisfied with every aspect of a job well done. The H Vac system is great!! Installed perfectly in a timely fashion. Immaculate when the job was done .. Thank you again . Mr. and Mrs. Jim Wenz Bayport NY

Josh came to service my air conditioning. He was professional and addressed all my questions. He…read moremade sure to wear his booties and did a clean job. Thank you

Great and accurate service. My transformer on an air handler died from age, and 4 hours after…read morecalling Hamptons Air - my AC was fixed!! (On a weekend, too!) Excellent communication, timely, and experienced. Thank you for your help - 5 stars.

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Outstanding professionalism and service. Also promptly responsive. We weren't an established client…read more& we had an emergency; David made us feel like valued regular clients. Thank you

i had a problem with a boiler leaking. I researched the internet and came across Cleancut heat and…read moreac. Dave answered my call on a Sunday and stayed on the phone with me for hours troubleshooting and teaching me about boilers. I made a few adjustments as recommended by Dave. I can't tell you how patient and informative he was. I greatly appreciate that and will definitely will use him as my servicer.

Luke installed my oil burner about 6yrs ago. Contract is great they respond quickly to issues and…read moremaintenance.

Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!