The visit to Dr. Adam Nusgart was horrible…read more I went there specifically for my annual contact lens update. When I made the appointment, I made that very clear. And, it took 6 weeks to get in. When I explained that I didn't have enough contacts lenses to last that long, that I would be forced to re-use my daily contact lenses, the person doing the scheduling said that he would put me in so that I would be notified if there was a cancellation. I asked if I could get some samples to tide me over in case the cancellation didn't happen. He said no. Okay, so I waited the 6 weeks. I was not notified of any cancellations and so I did re-use my daily wear contacts. For weeks. When I finally went in for my appointment, I first saw the tech who ran me through the usual basic exams. Then she dilated my eyes. But then I saw Dr. Adam Nusgart. He said that he couldn't fit me for contacts. The reasons were all over the place. First it was because my eyes had already been dilated and that he can't fit me for contacts when my eyes are dilated. Then he claimed that's not his area, that contact lenses need to be fitted by the other person in the office and that I would have to make an appointment. I pushed back. He left the room only to return with a 5-pack sample of contacts - not my prescription, BTW - and gave them to me in a way that was like he was handing me something illegal. 'Put them in your purse so no one sees...' He then sent me back out to the receptionist to make another appointment with the other person on the office who would fit me with contacts. BTW, the 'other person' only works 2 days a week. So how much more would I have to wait? It was then that I blew up. After an angry confrontation, they agreed that if I didn't like the sample Nusgart had given me - I guess they were in on the secret sample contact deal at that point - I would be able to get a prescription for contacts using my previous years' adjustment. So all that and I didn't even get my prescription updated. The next day, when I called to order my contacts, no one answered the phone. I left 3 messages over the course of many hours. No one ever returned my phone call. I finally called the Montgomery and was able to place the order there. Don't go to this place. Their level of incompetence, disorganization and disinterest has no place in healthcare or in any place that involves dealing with people.

Norwood Store is Totally Rude and irresponsible... Terrible... Shut it down... Unprofessional and…read moreNo concern for the business...! No Star... Totally disrespectful for a customer. Not Properly trained or educated at all. No Star rating! I made a appointment at the beginning of October for November 1st. Got there November 1st and they said I didn't have a appointment. Like I have to make this appointment up. Rudely they told me that January was the only available appointment they had. I have been a customer for 5years. They are horrible in Norwood!

I hate going to the eye doctor. I dread hearing that my prescription has changed and that I need to…read morebuy new glasses. The staff at this location makes it as pleasant as it can be. The eye doctor is a really cool person and fun to talk to. She gives honest advice about if you really need to update your glasses or not. At the front counter, Katy, is the nicest person and works hard to apply your insurance and any discounts to get you a deal. I walked out with a new, free pair of glasses thanks to her diligence. If you need an eye exam, this is a great option.

Came in for a routine appointment, that went okay. I had to order trial contacts and wait to order…read moremy new contacts. The trial took about 2 weeks to get in. The first week was because my order was not properly sent in. Then after calling several times, I finally got a hold of someone to confirm my trials came in, which they did not. Fast forward to now, trials are gone and I have been trying to call and get a hold of someone to ask a question and order my contacts for over 2 weeks. Every time I call I am met with voicemail and no return calls. I will not be returning to target optical.

Fantastic optical team here! Inviting atmosphere, professional staff with unmatched selection..Best…read moreframe selection in Cincinnati!

I went to this Lenscrafters location in hot pursuit of some meta glasses. I called and confirmed…read morethey were in stock and headed right over. The location was a bit busy for a Sunday, but I was greeted quickly and didn't mind my short wait. Hailey, the associate who helped me, was awesome! Not only did she get my glasses quickly, once she found out I wasn't using insurance, she inquired if I had AAA. Having this membership qualified me for a very nice discount that I was not anticipating. Because of this unexpected discount, I also purchased some designer sunglasses. I truly appreciate her efforts to save me some money, she went above and beyond and did not have to do that. I will send more customers her way!!!

Dr Cozzi has now treated my son, daughter and myself. We have found her to be thorough,…read moreprofessional, caring and easy to work with. I've been getting regular eye exams since the 1970s. I was unable to schedule with my usual doctor, so decided to use Dr Cozzi who has always taken care of my kids. She is amazing! Willing to take the time to check and double check everything, and able to explain it all while making adults and children feel not only comfortable, but welcome. Her office is in a Warby Parker that has an amazing staff, so from start to finish we were well taken care of. I am happy to recommend OIC Integrative Optometry to anyone who needs glasses or contacts.

This place is awesome!!…read more I was in need of some new specs and was looking for a unique set. The run-of-the-mill frames just don't do it for me and was looking to be inspired. Well, I found my inspiration at York Vision. First, their inventory is VAST. I don't know if I have seen such a selection in my life. Brands i've never heard of, styles I've never seen. This place honestly has it all. The sales associate (forgive me sir, I have forgotten your name) was super respectful, gave us space, shared information when necessary, and proved to have a wealth of knowledge over the materials. He also helped us with payment information and ways to seek reimbursement from insurance. I was on a time crunch, leaving the state in 14 days, and was concerned I wouldn't revive the glasses in time. The associate offered to ship the glasses to me if they did not arrive before my departure, but was pretty confident that they would arrive on time. Sure enough, the glasses were ready in record time. I absolutely LOVE them and couldn't be happier with my purchase and York Vision. Check this place out and im sure you'll be pleasantly surprised

The absolute best place to buy unique and fun frames in all sorts of styles and colors!…read more The owner, Yvette, is incredibly friendly and always willing to help. She's got a great sense of style, so if you're a bit shy and unsure what type of frame you're really looking for (like me) she can jump in and give some fantastic suggestions. Never been disappointed here, will always come back! :)

This was a wonderful experience from the walk in to the doctors appointment to the picking up of…read morethe glasses! The doctor was wonderful - he got me in and out ! The receptionist was nice and informative - I like how I had the option to get kids glasses here whereas other places have told me my head was too big for kids (it's not - they wanted to upsell). I originally picked PAIR eyewear for my glasses but my prescription was too high so the lady hooked me up with purple reflecting lenses instead. Pickup was a breeze - receieved a text then came in - got both my old and new glasses sized correctly! I will definitley reccomend here to anyone looking for glasses!

Well, when I arrived, I was greeting by an exceedingly charming receptionist who made me feel very…read morewelcome. I met with the optometrist, and he provided entirely adequate care and answered my questions to my satisfaction. The glasses technician who helped check me out was gregarious and helpful. Then... my glasses arrived... I receive a text: "come get them" it says. Excited over my new eyewear, I rushed over. Upon arrival, I was greeted by the same, friendly receptionist. GREAT! But, oh, how the tables turned. The technician assisting me in obtaining my new glasses appears somewhat puzzled after checking their cabinets for my new specs. "Are you sure you aren't picking up your wife's glasses?" she asked. Remembering that my wife does not, and has never, worn glasses, I reply, "No." For the next ten minutes, I am repeatedly asked this question as the technician made not fewer than a half dozen trips to the cabinet. "Are you sure you got a text?" she asks, with growing irritation that I will not just take the glasses. "Pretty sure," I say, showing her my phone. Finally, she relents and admits they do not have the glasses after looking at the purchase order, and the cabinet, two more times. She then uncovers a receipt for my prescription from the delivery company. Nevertheless, I am then told that I am mistaken and that the text does not actually mean that my glasses have arrived. "Pray, tell," I enquire, "how that may be?" Changing strategies, she then informs me that they estimate 7-10 days for delivery and, because it is only day 5, she has no obligation to have my glasses for me. Her irritation with me is now palpable, and her colleagues appear uncomfortable. Deciding that my time was better spent not talking to this lady, I relent and mumble something about coming back in a few days. But wait! From the corner of my ear, I hear another frazzled customer who had just walked in. She informs the receptionist that the glasses she received were not hers! From there, the confusion abated: they had given her my glasses. I received my eyewear and left. Had I not been gas-lit and lied to, this would be a 4-star review. Had I received an apology of any sort, this would be a 3-star review. Instead, I received sullen glares from someone who was none too happy with the resolution. 2-stars.

Love Dr Lindsel! She always updates herself on your chart before coming in to see you so she can…read moretalk to you without you having to go over what you just did with the assistant.

Excellent, caring service. Very well informed. Good staff. Everyone is very pleasant and friendly.read more