Frustrating process, and now I have contacts I can't wear after spending money on two appointments…read moreand a 6-month supply. I was frustrated, so I came in to talk with them. They explained how we got here, their process, and that the solution going forward is to pay for another appointment and buy more contacts. I told them that I had low trust and my PoV. Was told my option was to spend more money and time to get contacts that will work. Going to a different place.

They charged me for glasses I didn't even want. He said that they're not gonna send the order out…read morebut they're putting it together to see what the glasses would look like. I should've known when he said he just need a card on file. He charged me $229. I said never mind because I didn't think i should've been charged. I realized after I left that they gave me a receipt as if I didn't say I didn't want the glasses and I'll take my prescription somewhere else. I need my money back. I do not like or want their glasses.

I hate going to the eye doctor. I dread hearing that my prescription has changed and that I need to…read morebuy new glasses. The staff at this location makes it as pleasant as it can be. The eye doctor is a really cool person and fun to talk to. She gives honest advice about if you really need to update your glasses or not. At the front counter, Katy, is the nicest person and works hard to apply your insurance and any discounts to get you a deal. I walked out with a new, free pair of glasses thanks to her diligence. If you need an eye exam, this is a great option.

Update: I went in person to order my contacts. I was greeted by Kate, a very kind and sweet person…read more She listened to my frustrations and then made sure I was set with contacts until my new order came in. She explained that there is only one line to call and she is the main person to receive those calls. During my 15ish minute visit the phone rang about 5 times. I completely understand her experience (though she was extremely positive about it). I also believe there has to be a better way to connect with this service and communicate with the Doctor. Just because of Kate, I added two more stars - thank you Kate for being awesome!

Fantastic optical team here! Inviting atmosphere, professional staff with unmatched selection..Best…read moreframe selection in Cincinnati!

I went to this Lenscrafters location in hot pursuit of some meta glasses. I called and confirmed…read morethey were in stock and headed right over. The location was a bit busy for a Sunday, but I was greeted quickly and didn't mind my short wait. Hailey, the associate who helped me, was awesome! Not only did she get my glasses quickly, once she found out I wasn't using insurance, she inquired if I had AAA. Having this membership qualified me for a very nice discount that I was not anticipating. Because of this unexpected discount, I also purchased some designer sunglasses. I truly appreciate her efforts to save me some money, she went above and beyond and did not have to do that. I will send more customers her way!!!

Dr Cozzi has now treated my son, daughter and myself. We have found her to be thorough,…read moreprofessional, caring and easy to work with. I've been getting regular eye exams since the 1970s. I was unable to schedule with my usual doctor, so decided to use Dr Cozzi who has always taken care of my kids. She is amazing! Willing to take the time to check and double check everything, and able to explain it all while making adults and children feel not only comfortable, but welcome. Her office is in a Warby Parker that has an amazing staff, so from start to finish we were well taken care of. I am happy to recommend OIC Integrative Optometry to anyone who needs glasses or contacts.

This place is awesome!!…read more I was in need of some new specs and was looking for a unique set. The run-of-the-mill frames just don't do it for me and was looking to be inspired. Well, I found my inspiration at York Vision. First, their inventory is VAST. I don't know if I have seen such a selection in my life. Brands i've never heard of, styles I've never seen. This place honestly has it all. The sales associate (forgive me sir, I have forgotten your name) was super respectful, gave us space, shared information when necessary, and proved to have a wealth of knowledge over the materials. He also helped us with payment information and ways to seek reimbursement from insurance. I was on a time crunch, leaving the state in 14 days, and was concerned I wouldn't revive the glasses in time. The associate offered to ship the glasses to me if they did not arrive before my departure, but was pretty confident that they would arrive on time. Sure enough, the glasses were ready in record time. I absolutely LOVE them and couldn't be happier with my purchase and York Vision. Check this place out and im sure you'll be pleasantly surprised

The absolute best place to buy unique and fun frames in all sorts of styles and colors!…read more The owner, Yvette, is incredibly friendly and always willing to help. She's got a great sense of style, so if you're a bit shy and unsure what type of frame you're really looking for (like me) she can jump in and give some fantastic suggestions. Never been disappointed here, will always come back! :)

This was a wonderful experience from the walk in to the doctors appointment to the picking up of…read morethe glasses! The doctor was wonderful - he got me in and out ! The receptionist was nice and informative - I like how I had the option to get kids glasses here whereas other places have told me my head was too big for kids (it's not - they wanted to upsell). I originally picked PAIR eyewear for my glasses but my prescription was too high so the lady hooked me up with purple reflecting lenses instead. Pickup was a breeze - receieved a text then came in - got both my old and new glasses sized correctly! I will definitley reccomend here to anyone looking for glasses!

Well, when I arrived, I was greeting by an exceedingly charming receptionist who made me feel very…read morewelcome. I met with the optometrist, and he provided entirely adequate care and answered my questions to my satisfaction. The glasses technician who helped check me out was gregarious and helpful. Then... my glasses arrived... I receive a text: "come get them" it says. Excited over my new eyewear, I rushed over. Upon arrival, I was greeted by the same, friendly receptionist. GREAT! But, oh, how the tables turned. The technician assisting me in obtaining my new glasses appears somewhat puzzled after checking their cabinets for my new specs. "Are you sure you aren't picking up your wife's glasses?" she asked. Remembering that my wife does not, and has never, worn glasses, I reply, "No." For the next ten minutes, I am repeatedly asked this question as the technician made not fewer than a half dozen trips to the cabinet. "Are you sure you got a text?" she asks, with growing irritation that I will not just take the glasses. "Pretty sure," I say, showing her my phone. Finally, she relents and admits they do not have the glasses after looking at the purchase order, and the cabinet, two more times. She then uncovers a receipt for my prescription from the delivery company. Nevertheless, I am then told that I am mistaken and that the text does not actually mean that my glasses have arrived. "Pray, tell," I enquire, "how that may be?" Changing strategies, she then informs me that they estimate 7-10 days for delivery and, because it is only day 5, she has no obligation to have my glasses for me. Her irritation with me is now palpable, and her colleagues appear uncomfortable. Deciding that my time was better spent not talking to this lady, I relent and mumble something about coming back in a few days. But wait! From the corner of my ear, I hear another frazzled customer who had just walked in. She informs the receptionist that the glasses she received were not hers! From there, the confusion abated: they had given her my glasses. I received my eyewear and left. Had I not been gas-lit and lied to, this would be a 4-star review. Had I received an apology of any sort, this would be a 3-star review. Instead, I received sullen glares from someone who was none too happy with the resolution. 2-stars.

Love Dr Lindsel! She always updates herself on your chart before coming in to see you so she can…read moretalk to you without you having to go over what you just did with the assistant.

Excellent, caring service. Very well informed. Good staff. Everyone is very pleasant and friendly.read more

Everything is Excellent , the doctors are fantastic, and the office staff are very pleasant, I…read moreenjoy my business there if I have to go to eye doctor!

Dr. Marek is an outstanding eye doctor. Besides his great personality, he takes the time to explain…read moreyour exam and answers all your questions without feeling rushed.

We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

Very fortunate that Delta Air Lines selected Richter & Phillips to manage our specialty watches…read more Since my first purchase, they have maintained an informative relationship with me---with no pressure. During a CVG overnight, I walked in and was greeted like an old friend. They helped me seal the deal with the Delta 100 year anniversary watch. Cannot wait for the delivery. They say 3 times is a charm. They know what I want next! Thank you.