Had a flat off the I-40 interstate and called AAA. Denver was super helpful and professional…read more I recommend this place for kind and honest business. Service only provides towing.

Courteous, professional, fairly priced, on-time. They were selected on the basis of others'…read morereviews... reviews like this one.

Dog shit service. Told me to show up at 12 for pre purchase vehicle inspection. Drove an hr. Then…read morego told they didn't have the scanner cuz an employee just left with it.

Took my vehicle in for bearing replacement x2 in front. Found out only one side was replace and…read morehardware on other side was spray painted to look new. After over $3000 of front end work the front end vibrated terrible. Took it back and asked for them they said nothing was wrong. I asked for a front end alignment and they said the 8 month old tires were too worn (they werent). Ended up taking it to another shop and another 1300 to get it fixed (with a free alignment). Don't know if this was because I was a woman but I am mighty disappointed.​

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

Absolutely the most trustworthy mechanic I've ever been to. Came for a "maintenance required"…read morereminder on my vehicle and they did what was necessary- I wasn't "upsold" anything or talked into extra work that wasn't needed. Photos of my car and parts were shared with me showing how everything looked further showing their honesty and integrity! Will use again.

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

These guys are professional in every sense of the word. Fast, affordable and thorough…read more My go to full service auto mechanic. Thanks guys!

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

Sketchy AF. Extremely overpriced and recommended services that were NOT needed. Said brakes were…read moremetal to metal, not true they had 3 mm of thinkness. Said it was overheating, but when I questioned them , they changed their mind. Never again! Yes, 3mm is replacement time but NOT metal to metal. These were rear brakes, so 3mm is not at catastrophic level. I don't like being lied to. You told me it would be ready by the end of the day that you were just confirming the repair, and when I called at the end of the day , you said we don't even have it back together yet. Which one was it? And 24 hours later my AC does not work!

Went in last week because of an oil issue. When leaving, an employee of the store was standing in…read morethe parking lot, on his phone, blocking the flow of traffic. He wasn't paying attention to the cars trying to get around him. Instead of honking at him, I waited for him to move on his own. Once he noticed me, I started to pull around him and he began cursing at me, calling me slurs, and chasing my car. He kept yelling obscenities after me for no reason and freaked my girlfriend out. If this is the kind of person that Wilson keeps on their team, stay far away from them. This employee acted like a little child throwing a temper tantrum and he attempted to become violent, all because he was embarrassed about not paying attention and blocking traffic. On top of that, Wilson failed to give me any sort of insight on what my oil issue might be. My car had a code relating to my problem and when I showed them the code, they didn't even read it. They basically just said "that sounds bad, sorry." We specifically went to Wilson for the oil change/inspection bundle to fix this issue, but all we got was an overpriced oil change with no tips for how to move forward. If you are someone who wants to feel comfortable at an auto shop, stay far away from Wilson. I have never encountered a worker as immature and aggressive as the one there. And if you have any auto problem that needs fixing, you'd be better off going somewhere else. *EDIT for Brian: My visit was Friday the 25th, leaving the store at about 3:30. The car brought in was a Nissan Altima, and it was my girlfriend's appointment which is why the names don't match. The person at the desk was Eli. Funny that you just assume this is fake right off the bat instead of trying to take accountability first.

I chose this place due to "honest work" reviews and being that it's right by my home. Unfortunately…read morethat is not my experience. I sent the email below and sent to their text line and was told the owner would be in contact. I have called since to request his call and received none. I was mindful and patient. It has been over a month since I was initially told he would call and have had no resolution. We are out $600+ on repairs that were not needed/incorrect. "To whom it may concern, I recently brought my vehicle to your shop for service due to a noticeable sound occurring during acceleration. Your team was unable to locate or diagnose the source of that sound. Instead, you identified a coolant leak, which led to expensive repairs totaling over $600 (including parts and labor). Unfortunately, after the repairs were completed and the vehicle returned to me: The original acceleration sound persisted unchanged as you all could no locate it. Diagnostic cost incurred there but no repairs were made. The coolant leak continued as well. I later rescheduled an appointment with your shop, and I received a call indicating that no diagnostic fee would be charged this time. However, due to concerns about the prior service, I decided to cancel and have an independent mechanic inspect the vehicle instead. The independent mechanic immediately identified and fixed the source of the acceleration sound by replacing a faulty bracket--a relatively straightforward repair that your team had not located. Additionally, shortly after retrieving my vehicle from your shop, my check engine light illuminated. The code indicated a "coolant thermostat" issue. Upon further inspection, the mechanic located the actual source of the coolant leak. While I can see the new hose your shop installed, it was not installed at the leaking location. The leak was coming from a different area entirely, and clear evidence (stains and residue) shows this has been the ongoing source for a significant period of time--well before and after your repairs. I have attached photos clearly showing the actual leak location and the part that actually needed to be repaired. In summary: The acceleration noise was not diagnosed or repaired by your shop. The coolant leak you claimed to have fixed was not properly addressed (wrong location repaired). I paid over $600 for work that did not resolve the reported issues. This has resulted in additional costs to properly diagnose and repair both problems. I would like to discuss how we can resolve this matter, including possible reimbursement for the ineffective repairs and compensation for the additional expenses incurred due to the incomplete/misdiagnosed work. Please let me know a convenient time to speak with a manager or someone authorized to address customer concerns and billing disputes." I would give 0 starts due to lack of professionalism and accountability but cannot do less than 1.

I'm new(er) to the area and I like to support smaller businesses whenever possible so I contacted…read morethis auto care center. Paul, who answered the phone when I called, was courteous and very helpful. They were pretty booked for the next couple of weeks but he scheduled me in for an oil change the very next day, stating "that can't wait". I instantly felt that I was valued and my vehicle's maintenance is their priority. Upon my arrival, I found ample parking and a tidy front office. The front office person cheerfully greeted me immediately upon entering, which is not common in this industry (in my experience). Aside from a drive-thru style oil change place which is often questionable, I don't believe I have ever been cared for so swiftly. As a woman, I have grown accustomed to being demeaned by men in the auto profession. This company may be the exception. They may exude traditional values but they are enlightened and I was treated as a peer. What a relief! From end to end, this company was professional, efficient and uncommonly courteous. I will be back and I highly recommend them.

This shop knows the auto repair business. No BS. I towed my auto from the dealer to them for the…read morerepair the dealer couldn't fix. All 4 of my family's auto service gets done here.

$8,000+ repair quote and a false sense that everything critically important had been thoroughly…read moreaddressed. It hadn't. Buried in their lengthy report was a bad battery listed at $129. Simple fix, right? Should have been flagged as a priority -- a bad battery affects nearly every system in the car. Instead, it got lost in the noise of their bloated report. I didn't catch it until a couple weeks later when the problem persisted. Went back to get just the battery replaced and was charged over $600. For a battery. That was quoted at $129 in their own report. When I questioned it, the owner was dismissive, condescending, and completely unapologetic. No explanation, no accountability -- just attitude. Here's my warning to anyone considering this place: Eric Eagleson has zero interest in being fair or transparent. He and Jeff see customers, particularly women who may not have a mechanical background as easy targets rather than people deserving of honest service. That's not just bad business, it's predatory. Get a second opinion before authorizing any work here. Better yet, find a shop where the owner actually respects the people walking through the door. -A customer who won't be back